Hubdoc

4.4
(10)

Your key financial docs in one place. Automatically.

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Hubdoc review by Jessica F.
Jessica F.
Validated Reviewer
Verified Current User
Review Source

"Good tool to improve efficiency and become audit proof"

What do you like best?

Automatic account syncs, ability to add files through email or app. Integration with QuickBooks, Xero, several cloud storage services and more. This is a great tool for business to digitize their filing and organize their important documents. With the QuickBooks integration, you are able to attach invoices and receipts to transactions so you will be ready if an audit comes.

What do you dislike?

Price, I wish that there was a limited free or cheaper plan available as a lot of my clients are price conscious and they refuse to sign up because they are turned off by the price tag. It needs the ability to add user restrictions or limit them to view-only, right now all users have full access. The user interface isn't always intuitive, while there are good tutorials available, it's not easy for a user to figure out as they go.

Recommendations to others considering the product

Take advantage of the free trial to familiarize yourself with the features and make sure that it's a good fit for you.

What business problems are you solving with the product? What benefits have you realized?

Organizing, filing and backup up important financial documents securely. I recommend it to my clients since I work virtually on the cloud, I am able to access their statements and documents without having need for access to their accounts and they don't have to waste time and be bothered to send them to me every months.

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Hubdoc review by Vickey B.
Vickey B.
Validated Reviewer
Review Source

"Hubdoc Works Well But Not for Smaller Banks"

What do you like best?

For capturing receipts and even integration with QBO...it is great! I own a bookkeeping company and it is works very well for obtaining information from my clients to assign transactions. The tag feature is another helpful tool for my clients to let me know how to assign their expenses.

What do you dislike?

I work with small to medium churches and only one has a bank that Hubdocs will "fetch" bank statements for AND despite repeated contacts with their support...Hubdoc only fetches ONE of their 3 bank statements...which was the main reason I pay the high monthly fee for that particular client as they are not in QBO =(

Recommendations to others considering the product

I would recommend Hubdoc, especially to bookkeeping firm owners, but be aware that there are not very many "small town" banks that they can "fetch" bank statements for...so if that is one of the main features you are looking for...try the trial first.

What business problems are you solving with the product? What benefits have you realized?

It works well with helping my bookkeeping firm assign expenses as the client can "tag' which expense account the receipts or invoices should be assigned to. It also works well for collecting and organizing client receipts. I think the monthly fee is high for each client...but in some instances...it is worth every penny!

What Other Finance & Admin. solution do you use?

Thanks for letting us know!
Hubdoc review by Angel A.
Angel A.
Validated Reviewer
Verified Current User
Review Source

"The Greatest Repository EVER"

What do you like best?

The integration with our accounting system Xero and Bill.com. I also like the customer service and our trainer that is available whenever we have questions.

What do you dislike?

When adding access for a client, they have the same access to documents as we (the accounting firm) has. It would be nice to give the client download only or view only access.

What business problems are you solving with the product? What benefits have you realized?

We find that there are some smaller banks and vendors that HubDoc does not currently have a relationship with thus we have to log into those accounts individually in order to pull statements for our clients.

Hubdoc review by User in Accounting
User in Accounting
Validated Reviewer
Verified Current User
Review Source

"Hubdoc is THE app for my business!"

What do you like best?

It allows me to work with my clients remotely and in real time! It helps me keep them compliant in case of an audit and operates as an employee for my company. I've tripled my business because of Hubdoc and how it integrates with QBO

What do you dislike?

I wish it had more user permissions, audit trail, and a nicer dashboard, but those things are hard to complain about because I love everything else so much!

Recommendations to others considering the product

It's a great software that is like a virtual filing system! It fetches statements so you don't have to ask your client! It allows them to upload and email in their bills and receipts. You can process them and push them over to QBO so that your source documents are tied to the transaction!

What business problems are you solving with the product? What benefits have you realized?

Hubdoc has helped me go paperless! My clients love how easy it is to use!

Hubdoc review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Easy to use for both me and my clients!"

What do you like best?

I love that my clients can forward/email their receipts to Hubdoc. It's so easy for them. Plus the app is very easy to use.

What do you dislike?

I wish there was a timestamp on the documents when they arrive. I also wish you can see how it was uploaded (i.e. a username from the app, the email address it was sent from,etc). These pieces of info can be critical and I've had to drop Hubdoc from certain clients because it was missing these key features.

What business problems are you solving with the product? What benefits have you realized?

Hubdoc provdies a user-friendly way for clients to get me their documents efficiently. I don't have many clients whose bank will work directly with Hubdoc, but the few accounts I can connect directly save me a ton of time.

Hubdoc review by Sara V.
Sara V.
Validated Reviewer
Verified Current User
Review Source

"Smooth integration"

What do you like best?

Hubdoc does a great job downloading necessary documents and uploading them to your accounting software. It saves a lot of time!

What do you dislike?

It does not connect to every bank/credit union.

Recommendations to others considering the product

Definitely give Hubdoc a try. They are adding new banks/credit cards everyday - so if yours is not on the list it hopefully will be soon! They also offer unlimited storage of your documents.

What business problems are you solving with the product? What benefits have you realized?

Collecting documents from bookkeeping/accounting clients.

Hubdoc review by User in Accounting
User in Accounting
Validated Reviewer
Verified Current User
Review Source

"Very helpful for bookkeepers with multiple clients"

What do you like best?

Hubdoc makes attaching documents to bookkeeping transactions much easier. It is well set up and so much can be automated to help save a bunch of time!

What do you dislike?

Sometimes the layout is difficult to work with, and I wish there was more ability to customize it.

Recommendations to others considering the product

If you plan on using Hubdoc for multiple bookkeeping or accounting clients, look into the certification. Getting certified in Hubdoc for Xero and Hubdoc for Quickbooks is very helpful and worth the time!

What business problems are you solving with the product? What benefits have you realized?

Hubdoc's ability to automate a lot of the "busy work" associated with being a bookkeeping has provided me with more time to add real value for my clients.

Hubdoc review by Alia R.
Alia R.
Validated Reviewer
Verified Current User
Review Source

"HubDoc"

What do you like best?

Autofetches bank statements rather than having to login. Declutters inbox by having documents sent directly to hubdoc rather than having to forward emails from inbox.

What do you dislike?

Not enough account connections exist yet.

Recommendations to others considering the product

Definitely worthwhile and the company is open to feedback and very receptive to making changes that will benefit a large number of users.

What business problems are you solving with the product? What benefits have you realized?

Time saving from not having to login to numerous client accounts to access bank statements, etc.

Hubdoc review by Wayne S.
Wayne S.
Validated Reviewer
Verified Current User
Review Source

"One place to keep all you documents"

What do you like best?

Not only does the software pull your monthly document, it allow you to email it. In addition it will push a copy to your storage vendor (ie, Dropbox) and push it properly to your accounting system (Xero)

What do you dislike?

Not much, customer service is great so if there is an issue they're on it.

Recommendations to others considering the product

Take your time with your integrations and it will be a snap. The choices for automating pushing your docs to Xero, et. al. needs to be played with depending on your needs.

What business problems are you solving with the product? What benefits have you realized?

Speed up importing bills and other documents into my accounting system, eliminate the need for scanning.

Hubdoc review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Hubdoc review"

What do you like best?

Easy way to track and store all receipts real-time and not have to organize at end of year.

What do you dislike?

I don't like having to sign into the mobile app every time I use it. I wish it would recognize my login or let me use my fingerprint to login.

What business problems are you solving with the product? What benefits have you realized?

Eliminates storage of paper. Also eliminates clients bringing me a shoebox of receipts at the end of the year.

Kate from G2 Crowd

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