What I like best of Hubspot is the amount of detail I can enter per contact. It was helpful to know that I could keep all of my contact information in one platform like Hubspot, unlike multiple forms as I've had it before. I know that I do not have to go into another form and also the e-mail plugin to track e-mail communication per contact. I also like the customization per contact and include a photo - that helps!
The fact that it's only Sales and Marketing focused. I would like for this software to assist me with my account management needs. I am in a position to follow up with current clients where I am afraid that this software can't currently help me with. I would love for me to keep tabs of them, but not treat them as a prospect to manage that - because that could get confusing. If this is something that already exists, please let me know how I could access this.
Review it before signing up.
What I am solving with HubSpot CRM today is the fact that we have all prospect information and details in your CRM. That is great for me to keep all these details within the same record in one platform. I am also seeing that my sales team doesn't have to worry about manually tracking all of their prospect e-mails with the help of the e-mail plugin.