What do you like best?
I have synced my schedule to my Google Cal and usually view it there, so I spent some time deliberately diving into ShiftPlanning more for this review. So the first points go to actually being able to sync the schedule to other places.
One element I enjoy is the design of the ShiftPlanning dashboard. It's clean and simple, offers nice UX, a readable font, simple icons, etc. I enjoy when software is not busy or distracting.
The Reports section is useful for a straightforward outline of my approved/declined vacation days, which I wish I discovered earlier!
Adjusting my profile is incredibly simple, including managing my notification settings or editing personal details.
What do you dislike?
I'm not certain if this is a result of how my workplace uses the software, but I find a lot of the dashboard tools underutilized and therefore unnecessary.
The dashboard's home page itself is underwhelming. It shows a list of my upcoming shifts in list form and... upcoming employee birthdays? Well, that's fun I suppose. There's also a "message wall" that my company obviously doesn't use.
Some of the links don't make sense to me, like an icon you click on beside a listed shift that only repeats the same information. Okay, so it shows the weekday and the month isn't abbreviated. A lot of the reports offer metrics that don't populate any information. I can search for other staff, but can't click on them. In fairness, seeing them grouped by department is cool, but it took some digging to find what little use that actually offers.
When it comes to the actual schedule, there are different "views" to look at in. I prefer a calendar (month) view, and it's frustrating that it defaults to a "list." The view icons are one element that has never felt intuitive, and even the names, "employee view," "visual view," what am I supposed to think these mean?
Recommendations to others considering the product
Shop around, or look into how to make the most of what it offers. I find the tools it offers are more for quantity over quality.
What business problems are you solving with the product? What benefits have you realized?
We might be able to remember each others birthdays, if we actually decide to ever look at our ShiftPlanning dash. Hopefully, people will know when to show up to work!