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hybris Product Content Management

3.5
(3)

hybris PCM is a project content management solution that helps you carve information, images, videos and more across multiple touchpoints allowing you to manage the collaborative process to build, manage and publish product data.

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hybris Product Content Management Reviews

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Showing 5 hybris Product Content Management reviews
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hybris Product Content Management review by Sam P.
Sam P.
Validated Reviewer
Verified Current User
Review Source

"Hybris Review"

What do you like best?

the simplicity of the program is what I enjoy the most. we switched over from another program just recently and Hybris seems to blow it out of the water. The user interface is fantastic. Uploading romance copy for products is super easy,

What do you dislike?

the functionality of the program is not always 100%. we find using the program it freezes up a lot and needs to be restarted on the back end from our IT team. It is not a guarantee that when you log in the program is going to work. Also when trying to flow price events from hybris to CQ they do not always show up. We usually require back-end help to make sure the program runs smoothly and effectively.

Recommendations to others considering the product

It's a great program overall, but just be aware that it comes with its own issues. it is not always going to work the way you want it to work. we find there are a lot of workarounds to get the program to work the way we want. When the program does work and does its job it is top notch.

What business problems are you solving with the product? What benefits have you realized?

We use this program to secure all our pricing that is customer facing on the website. When the program works correctly it is a dream. We are able to set up BOGO's, Bundles, Doorcrashers, the program is fantastic when it wants to work. We use this program to apply our romance copy on products. However, if there is two price events happening at the same time one will always trump the other. so things can get complicated.

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hybris Product Content Management review by User in Consumer Electronics
User in Consumer Electronics
Validated Reviewer
Verified Current User
Review Source

"just ok, i am afraid."

What do you like best?

I guess here i would have to put the fact that it gives me chance to update my product information - it is very basic, i know, but is accurately reflects how i feel about it.

What do you dislike?

When working in Google Chrome it sometimes doesn't reflect any HTML in the product page overview and shows just blank field instead, very misleading, especially for an inexperienced user who might be thinking the content is just not there. The thumbnails of the hero images are often off so it is hard to see if the image is actually there or not. When looking at the multimedia section you can't just open the images to see which ones are linked to this page. Overview preview don't work properly, shows only the basic layout, not the margins, padding, etc.

What business problems are you solving with the product? What benefits have you realized?

I am just using it for adding information to the product pages. The benefits are that with some training and a lot of patience i actually can accomplish that.

What Product Information Management (PIM) solution do you use?

Thanks for letting us know!
hybris Product Content Management review by Mauricio G.
Mauricio G.
Validated Reviewer
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Great admin with unlimited possibilities"

What do you like best?

The module personalization for each webpage, and the way to distribute each part of the webpage. Whether if it´s header, footer, right side or left side, and the many templates that come with it, makes it easy to understand it even if you have never used something like this before. In my case i was focused on design, but this made look into engaging the client by upgrading the UI and foreshadowing their likes.

What do you dislike?

The time it changes to load, and the sync time. At least on my particular case, we had to wait ´till the server restarts at 6 o clock for cache to be removed or ask for an Rsync. Which was a pain to bother every single time. Also there is a lack of documentation for managing variables as "green product" or having a "promo tag" but its possible to hack into it.

Recommendations to others considering the product

If you have a big store and want to put everything in a single webpage store or app, this is an incredible and robust software to have.

What business problems are you solving with the product? What benefits have you realized?

We were not making the cut for our estimated daily sales demanded, so we did a whole product page redesign, focusing on the product and the other posible products the client might be interested. Having all products in a single library, and able to lock SKU, name or brand with ease, was a big benefit for saving time by looking for the correct ID which was the category("family") the product is on, and then show them more similar, and gave us the possibility to do more, like "you might also like" components.

hybris Product Content Management review by Diego T.
Diego T.
Validated Reviewer
Verified Current User
Review Source

"A product content management for big companies"

What do you like best?

The PCM is a great tool, for big companies. If you're planning to have control on inventory, allow your customer service department help users in real time and have other additional information like promotions, marketing options, redirects and facet search, this tool is for you.

What do you dislike?

Well this is something personal, I'm more an open source user/developer. And this tool isn't open source. I will definitely not recommend this program to a startup or small business. It will be a really expensive tool and will not use the maximum potential to it.

Recommendations to others considering the product

For using PCM, please consider what type of company you're. If it's a big company, with a good eCommerce department and customer service, PCM will work great for you. See if the needs of the software will adapt to your company politics and implementation will be easier.

What business problems are you solving with the product? What benefits have you realized?

One of the first problem it help us solved, was related to inventory this gave us many issues with our old system. Besides this the option of promotions and categorizing products it's really easy. The options of giving support to customers live with its tools it's a real plus I really like.

hybris Product Content Management review by Consultant in Information Technology and Services
Consultant in Information Technology and Services
Validated Reviewer
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Hybris PCM as a one-stop solution for all your MDM and PIM needs"

What do you like best?

Ease of managing multiple product catalogs

WSYWIG and drag-drop

Integration with other enterprise tools like PLM, DAM, MDM, BI etc.

What do you dislike?

Hard to think of any, but the interface could be more modern

More keyboard shortcuts

Better visual presentation of the information (attributes etc.)

Recommendations to others considering the product

Hybris PCM is probably the only tool that allows streamlined administration of all your product and content cataloging needs.

Pricing is very competitive as a stand-alone tool

What business problems are you solving with the product? What benefits have you realized?

Product management

Content syndication

Affiliate catalog management

Rich media management

Administration of product content for traditional, digital (subscriptions included) merchandize

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