What do you like best?
I like that this system really gives you every tool you may need to collect payments safely and securely. The customer service is wonderful and attentive which is great for people who have never used a payment processing system before. iATS breaks down where all of your payments have come from and securely places that money into your bank account right away.
What do you dislike?
It was really complicated to set up. As someone who has never used one of these before, I found it challenging inputting information that I wasn't too confident on. I didn't understand a lot of the set up and I needed to call customer service frequently to make sure I did everything correctly.
Recommendations to others considering the product
Definitely take advantage of the customer support! It was very challenging to set up but with the help of the customer service, I was able to do it!
What business problems are you solving with the product? What benefits have you realized?
We needed a payment processing system for a new platform we were using for events. This platform was the most cost effective and best for non profits. We now can have our community pay for events with a secure system which we didn't have before. Security was a top priority for us!