IBM BigFix

(14)
4.2 out of 5 stars

Lack of visibility and control makes you vulnerable to security breaches and financial loss. The question is no longer if you'll be breached but when. IBM BigFix lets you find, fix, and secure endpoints. Fast.

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Showing 14 IBM BigFix reviews
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IBM BigFix review by <span>Aakash G.</span>
Aakash G.
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IBM bigfix is a real deal !

What do you like best?

IBM bigfix I a software worth buying and it is not a new one in business it is been used by many companies already and they are getting benefits and results from it ,Patch systems faster and keeps the company safe . if one could not find the vulnerability in our companies software it could lead to great loss in future with leak of data , bigfix takes care of it ! It has also cut down our companies software expenses which we use to do when we did not have IBM bigfix! It first identifies then provides accurate solution to the problem all done remotely and no need to keep a look on it !

What do you dislike?

Reducing the expenses of our company ! How one can dislike anything about this software is unknown to me .

Recommendations to others considering the product

I recommend all of my known one to get the software , no software can provide anything close to this which IBM bigfix is providing which is security and trust !

What business problems are you solving with the product? What benefits have you realized?

Cutting down expense is the most and one of the most major benefits of the software till now , rather than doing a regular check up we invest that money in some other work . it gives real-time information about your endpoints regardless of operating system which is important it also patches operating systems and third-party software and also assesses application usage and also monitors compliance and inventories endpoints across multiple operation systems to reduce the cost, time and effort of managing endpoints

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IBM BigFix review by <span>Sravani C.</span>
Sravani C.
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Verified Current User
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IBM BigFix Review

What do you like best?

The tool has made our system the most secured it had been ever. Protects from malicious attacks in a much better way and has made life easier for our tech team by removing such work from their tasks.

What do you dislike?

Some issues were experienced while we used it on the mobile devices. If that can be solved, its awesome. Also, some complaints were reported with integration with Windows 10

Recommendations to others considering the product

I would recommend BigFix for company's looking out to increase their security strength. Can be installed much easily and helps reduce efforts of our team, which can be utilized in more productive ways. We are grateful to IBM for bringing out such a reliable product. Its awesome guys, please try it out!!

What business problems are you solving with the product? What benefits have you realized?

In logistics industry when you are trying to beat your competitors, tech plays a much greater role in today's world. That is why our company has invested heavily in the technology and is relying on it, hence such tools are a necessity for our organization.

What Endpoint Detection & Response (EDR) solution do you use?

Thanks for letting us know!
IBM BigFix review by <span>Astha S.</span>
Astha S.
Validated Reviewer
Verified Current User
Invitation from G2 Crowd
Reviewed On

IBM BigFix : A TRUE FIX

What do you like best?

The way in which it manages the full life cycle is awesome. Has lead to considerable savings in my organization. My operations have been simplified by having more visibility and control on them.

What do you dislike?

Sometimes it gets stuck on the mobile devices we are using and causes a little delay in the operations. Rest everything works fine but if this could also be optimized, it would be a great help.

Recommendations to others considering the product

I urge users to try this software. We are using this for sometime now and the results are good. The software has really upgraded the security on our network and detects malware more easily and the results are more credible. Til now the overall experience has been very good and we intend to keep using the product in future also.

What business problems are you solving with the product? What benefits have you realized?

We are a logistics organization in India. We are the leaders in leveraging technology in the supply chain industry, mainly B2C. The software helps us manage our system configurations for the mobile devices we are using and helps us upgrade the security of the automated sorters we are using in our warehouses.

IBM BigFix review by Administrator in Information Technology and Services
Administrator in Information Technology and Services
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Verified Current User
Referral to G2 Crowd from another user
Reviewed On

Big Fix

What do you like best?

IBM Big Fix makes it easy for folks in my department to push out all available (whatever our upstream folks allow) security patches and software functionality updates each month, according to our internal schedule. The BES Server (Big Fix client) allows the ability to schedule the updates to whatever timeframe that works for us (we use a maintenance windows of 8 PM – 5 AM every Tuesday and Wednesday), and it also will trigger a reboot when it is done (with a time delay if needed).

What do you dislike?

The programing language for custom content it very hard to learn, for some of my novice system administrators. The overall functionality of Big Fix is limited to what our upstream providers allow in (like the ability to link to Remedy is disabled for us).

What business problems are you solving with the product? What benefits have you realized?

Our agency uses Big Fix due to the overall complexity of having a product that can be tailored to many sub divisions. This allows them to oversee the general network security and keep tabs on any one point of vulnerability.

IBM BigFix review by Executive Sponsor in Information Technology and Services
Executive Sponsor in Information Technology and Services
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Managed 130,000 endpoints with BigFix

What do you like best?

This tool is powerful. Anything that you want to do to an end point Can be done pretty much. If you are skilled at writing in the proprietary relevance language there’s not much you can’t do. If you are new to this tool plan on a steep learning curve until you figure out “relevance“.

What do you dislike?

Harder to find big fix experts in the job market. If you managed a team and need to replace an employee that could be difficult. Microsoft SCCM is so saturated in the IT environment it is significantly easier to find an SCCM engineer. There is a steep learning curve when trying to get used to the proprietary “relevance“ language.

What business problems are you solving with the product? What benefits have you realized?

Software distribution, auditing, inventory, compliance, zero day attack mitigation, integration with trend micro CPM for antivirus.

IBM BigFix review by <span>Caleb S.</span>
Caleb S.
Validated Reviewer
Verified Current User
Invitation from G2 Crowd
Reviewed On

Ubiquitous update solution

What do you like best?

IBM BigFix allows my company to roll out necessary security and funtionality updates whenever necessary. The software client allows me to postpone updates however, if I am unable to fulfill the restart requirement when the first notification arrives.

What do you dislike?

The IBM BigFix icon remains in the taskbar until the update is accepted. This is useful for reminding me to update, but I like a clean taskbar and there is no way to remove the icon while an update is pending.

What business problems are you solving with the product? What benefits have you realized?

My company needs to update thousands of computers at once, whether to patch security breaches or for general maintenance. Either way, IBM BigFix allows us to simultaneously push out update requests to all users.

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