IBM Business Process Manager on Cloud

4.5
(12)

IBM® Business Process Manager on Cloud provides a full lifecycle business process management (BPM) environment including development, test and production—with tooling and run time for process design, execution, monitoring and optimization. This environment empowers business users to implement process improvements quickly without the need to build and maintain an IT infrastructure. This subscription-based service offers visibility and management of business processes, low start-up costs and fast return on investment.

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IBM Business Process Manager on Cloud Reviews

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Showing 12 Process management software in the cloud reviews
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Process management software in the cloud review by User
User
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"Ethical company, Business & cultural oriented, Trusts the employees"

What do you like best?

wide range of capabilities including email, sms, mobile push, automated programs.

New development in the UI is good and features quickly catching up with the older UI.

Ability to embed 'Contact Insights' into 3rd party web sites/apps is very useful.

The Watson Marketing Assistant is a cool feature which provides easy access to some very useful metrics.

Modular templates has proved to be a useful feature for our clients, allowing them to self serve.

For more technical requirements, you can use the provided APIs and also send transactional emails.

What do you dislike?

Integration with IBM Campaign is a little clunky on the Campaign side.

Reporting is not great and the screen has a fixed size which is annoying.

Not a lot of 3rd party integrations which is very unfortunate.

Recommendations to others considering the product

Make sure you speak to a specialist before committing to this product. It is often bundled along with other IBM products and customers purchase it for the cost savings. However the work required to make it work can be expensive, and the marketing automation features are clumsy.

What business problems are you solving with the product? What benefits have you realized?

our clients are sending highly personalised emails and some have integrated into IBM Campaign.

Some clients have a variety of modular templates which makes them more self sufficient, saving on agency costs

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Process management software in the cloud review by Sherif W.
Sherif W.
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"IBM BPM"

What do you like best?

It makes implementing a new system easier by using processes or writing small scripts while error handling and process flows are already handled.

What do you dislike?

Software produced is somehow slow which is suitable with banks applications not other web applications.

Recommendations to others considering the product

If you don't care much about the speed of software then you can use it as it's perfect with error handling and security.

What business problems are you solving with the product? What benefits have you realized?

Implementing projects for banks interacting with databases.

What Business Process Management solution do you use?

Thanks for letting us know!
Process management software in the cloud review by Consultant in Information Technology and Services
Consultant in Information Technology and Services
Validated Reviewer
Verified Current User
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"BPM-good product for business process"

What do you like best?

very ease to build the process prototype.

Integrates with other software systems in a straightforward way like IBM FileNet, IBM Case Manager.

Efficient UI building functionality - provide human services UIs which can be build on mobile, tablet, and desktop browsers.

BPM 8.5.6 comes along with Mobile First Adapter.

What do you dislike?

Installation is bit difficult and little painful.

Not recommended for case management, though BPM 8.5.6 comes with basic case management feature.

Recommendations to others considering the product

Go for IBM BPM if you are looking for process automation.

Not recommended for case management, though BPM 8.5.6 comes with basic case management feature.

What business problems are you solving with the product? What benefits have you realized?

For our customers, IBM BPM has always proved and helped us reduce cycle time of previously manual processes, while increasing accuracy, efficiency and customer satisfaction.

Process management software in the cloud review by Tenesha S.
Tenesha S.
Validated Reviewer
Review Source

"IBM Business Process Manager"

What do you like best?

IBM Business Process Manager lets me not get distracted by problems and it helps me in the performance of tasks.

What do you dislike?

I have found nothing to dislike in this product.

Recommendations to others considering the product

The platform supports mobile devices. It is very simple and convenient to use.

What business problems are you solving with the product? What benefits have you realized?

Time savings and automating busines process.

Process management software in the cloud review by bella b.
bella b.
Validated Reviewer
Review Source

"Complex WONDERFUL the future"

What do you like best?

IBM Watson and the psychological aspect

What do you dislike?

Marketing could be better so more people know about the amazing services they provide but other wise nothing

Recommendations to others considering the product

more storage is always welcome

What business problems are you solving with the product? What benefits have you realized?

The storage and smart analysis of information to excel the advisor's work

Process management software in the cloud review by Consultant in Information Technology and Services
Consultant in Information Technology and Services
Validated Reviewer
Review Source

"Business process management"

What do you like best?

IBM BPM provides strong simulation and optimization tools. It also provide multiple what if scenarios highlighting pain points and possible suggestions for optimization. The tool readily integrates with MS Office.

Developers will definitely like the unified single model, eclipse based development environment.

Built-in forms editor offers easy creation and testing of AJAX-based forms.

The tool provides Real time view into process and LOB data through its performance server.

What do you dislike?

Merging of snapshots could be improved. It could also do well to support ready templates and knowledge frameworks for different verticals

A tool to peek into process data BLOB and ability to change the process data at runtime would be nice to have..

What business problems are you solving with the product? What benefits have you realized?

We are using it in the Retail domain.

Improved customer satisfaction and smarter decision making through targeted promotions.

Time savings and improved visibility into information through optimized vendor trade fund management.

Increased efficiencies and reduced costs through process optimization.

Process management software in the cloud review by naveen b.
naveen b.
Validated Reviewer
Review Source

"automate and make proces sintelligent"

What do you like best?

enterprise solution with different products coming together with intelligence

What do you dislike?

late in including the features. automation anywhere came in late and company decided with other products

Recommendations to others considering the product

analyze the to be process and do process improvement

What business problems are you solving with the product? What benefits have you realized?

automating busines processs

Process management software in the cloud review by Consultant in Financial Services
Consultant in Financial Services
Validated Reviewer
Review Source

"IBM Process Manager is fast and powerful"

What do you like best?

IBM Process Manager is fast, powerful and optimizes processes extremely well. It seamlessly integrates many of our processes.

What do you dislike?

The ramp up was a bit slow but that was to be expected.

Recommendations to others considering the product

Be sure all of the legacy systems have API considerations prior to implementation

What business problems are you solving with the product? What benefits have you realized?

Processing big data at our firm was always an issue until we enacted IBM Business Process Manager on the cloud.

Process management software in the cloud review by User
User
Validated Reviewer
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"good product although I am new at it"

What do you like best?

the comprehensiveness of it is good. I can see how I would use it for many things.

What do you dislike?

takes long to learn. the time I took to learn it was longer than I thought it would be.

What business problems are you solving with the product? What benefits have you realized?

we are attempting to get all of our products under one "umbrella". We already use Cognos and B2B integrator, so Process manager seemed like a logical next step.

Process management software in the cloud review by Florence Ayotunde A.
Florence Ayotunde A.
Validated Reviewer
Review Source

"A wonderful product"

What do you like best?

The simplicity of the interface and its precision.

What do you dislike?

I have found nothing to dislike in this product

Recommendations to others considering the product

It is a very uncomplicated software which is quite easy to use.

What business problems are you solving with the product? What benefits have you realized?

Automating the company's business processes which were previously manually done.I

Process management software in the cloud review by Industry Analyst / Tech Writer
Industry Analyst / Tech Writer
Validated Reviewer
Review Source

"BPM solution for clinical setting"

What do you like best?

Ability to use integrated products like BluworksLIve and ODM to provide a more complete solution to our clinicians in a healthcare setting

What do you dislike?

Learning curve of the toolset could be better

What business problems are you solving with the product? What benefits have you realized?

Patient co location and outpatient care process improvement. Automating repeatable processes.

Process management software in the cloud review by User in Information Technology and Services
User in Information Technology and Services
Validated Reviewer
Review Source

"More than Adequate"

What do you like best?

It has really amazing graphics and a user-friendly interface

What do you dislike?

It could be faster and more efficient at the little things

What business problems are you solving with the product? What benefits have you realized?

It helps connect employees and their work within one system

Kate from G2 Crowd

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