Want to see who topped the 2019 Best Software Awards?
IBM Domino

IBM Domino

2.8
(91 reviews)

IBM® Domino® is a platform for hosting business-focused collaboration applications. With Domino, you reduce IT infrastructure and associated administration costs by increasing automation and decreasing hardware resources. Automation, monitoring, tuning and diagnostic features can improve productivity, boost operational efficiency and enhance administrative decision-making and system availability. You can also tie multiple IBM Domino servers together to create a high-performance application environment.

Work for IBM Domino?

Learning about IBM Domino?

We can help you find the solution that fits you best.

Find the Right Product

IBM Domino Reviews

Ask IBM Domino a Question
Write a Review
Filter Reviews
Filter Reviews
  • Ratings
  • Company Size
  • User Role
  • For Category
  • Industry
Ratings
Company Size
User Role
For Category
Industry
Showing 103 IBM Domino reviews
LinkedIn Connections
IBM Domino review by Steve H.
Steve H.
Validated Reviewer
Verified Current User
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"One stop solution"

What do you like best?

The Domino Server supports a variety of programming languages. It has an integrated email engine, data storage, and web development, all in one box. Other solutions require you to install multiple servers or at least multiple software applications, sometimes quite disparate and you have to try and get these connected. You would then have to have them restart automatically in the case of a server restart. May or may not have to have them start in a particular sequence. Domino provides a one-stop solution that has everything self-contained.

What do you dislike?

Lack of business templates. Certainly, a CRM (may even be basic) would be a highly welcomed solution for all organisations. It could easily integrate with the mail file.

Integrated code management.

Recommendations to others considering the product

Now that HCL has taken over Domino, I believe that this platform will provide an extensive opportunity for business applications. Internet connectivity is readily available nearly everywhere now, but when you do not have it available, Domino/Notes does provide the offline capability like nothing else as easily....ever.

What business problems are you solving with the product? What benefits have you realized?

Booking systems, Help Desk, Purchase Order management, along with a host of other business benefits. We have realised a lot of benefits, such as a rapid application development platform, easily located source code.

Sign in to G2 Crowd to see what your connections have to say about IBM Domino
IBM Domino review by Irv S.
Irv S.
Validated Reviewer
Verified Current User
Review Source

"Long standing stable platform that can run apps written 20+ years ago and those moving forward."

What do you like best?

Solid email system stability. Server configuration/setup is straightforward. Excellent security model. Definitely worth a look for those organizations hesitant to move to cloud due to clustering and advanced replication, and high availability features. Ease of administration.

What do you dislike?

A weaning set of 3rd party tools for specialized needs/requirements. The disparity/configuration involved with using Connections and Sametime on a separate platform (DB2/Websphere). Quickplace and a Teamroom integration would have been far easier for smaller companies, along with leaving Sametime in Domino. Heavy client install and separate Java security patching. Reporting is limited.

Recommendations to others considering the product

There has been an immediate improvement in customer interaction with the transition of the product to HCL. While moving to the cloud is the pattern choice of late, there will always be some companies that need on-site and full control of their data and systems, and Notes/Domino should be in the mix here for some time to come.

What business problems are you solving with the product? What benefits have you realized?

Email, Calendaring, Scheduling, Custom Applications (RAD).

What Low-Code Development Platforms solution do you use?

Thanks for letting us know!
IBM Domino review by NADIR P.
NADIR P.
Validated Reviewer
Verified Current User
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Best Platform for Rapid Application Development"

What do you like best?

IBM Domino has all the tools (Database, development tools) to rapidly develop applications. You don't need any additional software or tools. It is very easy to develop applications in a short time. The product is mature and stable, and also has backward compatibility. Applications developed in Version 4 still works in version 10.

What do you dislike?

IBM support and marketing was not good for such a great product. With HCL taking over, we expect better support and marketing. HCL should also emphasize Application Development aspects of the product rather than Domino Mail.

What business problems are you solving with the product? What benefits have you realized?

We develop CRM, Purchasing, Accounting, Law Office Management, Document Management, Property Management software with the Domino platform. Domino is easy to develop and maintain. Domino Database is very stable, we do not have any problems with customers data held in DOmino Databases.

IBM Domino review by Federico O.
Federico O.
Validated Reviewer
Verified Current User
Review Source

"Great Email Client"

What do you like best?

I've been using the Notes client for over ten years and I'm convinced it's a great client for managing email, calendar and contacts but above all for collaborating in teams. In particular, my favorite feature is the possibility to develop customized applications (databases) that help daily productivity

What do you dislike?

The only feature that could be improved is the graphical interface. In fact, while I find it excellent, the opinion of the majority of users is that it is "ugly". By comparing it to other mail clients, users do not put it as the first choice for that reason.

Recommendations to others considering the product

There are no recommendations that I deem particularly necessary. It is an excellent product for the purposes for which it is born. In daily use it allows you to work without interruptions, both online and offline, using its excellent replication mechanism. It has a great integrated chat for instant communications and its client on Android and iOS works very well.

What business problems are you solving with the product? What benefits have you realized?

IBM Notes allows me to collaborate better with my colleagues, allows me to collaborate with them especially at a distance with a speed and immediacy that I can not find in any other product.

IBM Domino review by Milan M.
Milan M.
Validated Reviewer
Verified Current User
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Swiss Army Knife of Collaboration Software"

What do you like best?

Its a reliable and most stable Server Software I have ever came across, it lets you tackle the every possible Challenge you might have.

Rapid Application Development, E-Mail, Collaboration, Directory Server, CRM.... You name it..

All in All low cost to maintain and administrate.

Easy to Administrate.

Low System Requirements.

What do you dislike?

Full Notes Client had has been the most modern E-Mail Client for years, but that has changed, it needs a complete Design Overhaul.

There are other Domino Clients, and a Notes Client will change completely with Version 11 which is going to be released in 2019.

What business problems are you solving with the product? What benefits have you realized?

E-Mail, Calendaring, Pushing the Mail and Calendar Data to Mobile Devices, Directory Services, CRM, Custom Applications, Custom Applications for Mobile Devices..... Just to name a few.

IBM Domino review by Internal Consultant
Internal Consultant
Validated Reviewer
Verified Current User
Review Source

"A great solution for low code application development!"

What do you like best?

It's fast! It has about zero seconds in response time and you can find and open the information you need much faster than with other competing solutions.

The original purpose of the Notes client was to keep track of unstructured data and after all these years it's still the best tool out there. With minimum knowledge of development you can produce a fully working "tracking solution" and make it available to a team in as little as half a day. Besides the old Notes client these applications can be accessed through web browsers and now also on iPads, which is real nice.

The "Domino servers" which can (optionally) be used for handling the applications contain integrated functionality which the competitors usually offers in several different servers which then need to be integrated with each other. It has a very competent security model which keeps your data secure, both on local clients, in transit and on servers. It also supports many different programming languages that covers everything from excel-like commands and visual basic like programming to JAVA and node.js.

The product has been around for decades and after the acquisition by HCL it's likely to be around for several decades more. Your investments in the product it's likely to be well protected for a very long time!

What do you dislike?

The previous owner IBM,never understood what to do with Domino/Notes and their marketing department apparently only thought of it like an e-mail client with calendar functionality. When IBM after many years realized the design of the e-mail was obsolete they actually built a new modern GUI they called "IBM Verse". Unfortunately they never made it the standard mail design and almost no users have ever seen it.

HCL need to focus on updating the design of the client for the next release.

Recommendations to others considering the product

The low rating for doing business with is applicable to IBM. The new owner HCL might be better on customer relations.

What business problems are you solving with the product? What benefits have you realized?

It can easily be used to handle large amounts of unstructured information.

Other vendors attempts to do this have had mixed results.

Yes, OneNote looks much better but when the amount of data gets too large you loose the control. It also lacks security features.

Yes, SharePoint also looks much better and have some of the security features of Domino/Notes, but the response times are usually so long that you try to avoid using it.

Yes, Slack is better for instant communication within groups, but information cannot easily be found later. And exactly how secure is you information on Slack anyway?

IBM Domino review by Rainer B.
Rainer B.
Validated Reviewer
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Great development platform with the ability to manage your PIM"

What do you like best?

With Domino your investments in applications will never be lost because of the ability to run 20+ years old applications - which sometimes are business critical - also on the current and extremely modern platform. Other manufacturers aren´t able to claim this possibility.

With the new Domino V10 platform you also are able to access all of your data inside Domino NSF via Node.JS and push them to any frontend you like. Also the new feature called DQL ( Domino Query Language ) gives you the option to get your data with SQL like commands.

And the next great enhancement with Domino V10 is the native Notes Client for iPad ( and hopefully also coming to Android Tablets ) where you can access and work with your applications either online or also offline.

With Notes V10 you get some of the for years requested mail and calendar features.

What do you dislike?

Well, the weak point of the environment is the client but like multiple times mentioned by HCL the Domino V10 release is a server oriented release with some extremely great enhancements. Notes/Domino V11 ( coming in 2019 ) will be a client oriented release and looking back of the speed and professionality of the Dev Team at HCL creating Domino V10 I reach out for V11, where the DominoJams are starting next week in Europe.

What business problems are you solving with the product? What benefits have you realized?

Great benefits because of the RAD platform with all "embedded" microservices coming in one platform. And with the possibility to "attach" all great platforms like SAP, Salesforce and other ones you can have all important informations in one place.

IBM Domino review by Thomas R.
Thomas R.
Validated Reviewer
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Domino V10 apps help to quickly achieve business goals"

What do you like best?

Domino has been and still is one of the easiest ways to build business apps in a secure and modern way. You can choose to run those in the Notes client, in a browser (you prefer) or even now on an iPad without any complex modification. It is a platform to build rapidly applications for your business. And it is MUCH cheaper than MS Sharepoint or SAP.

What do you dislike?

IBM has not done much around IBM Notes/Domino for a while but since the partnership with HCL anybody can trust into the product again

Recommendations to others considering the product

Please give it a try. Even if you left it before. It is also available cost-free for development/testing purpose (Community Server).

What business problems are you solving with the product? What benefits have you realized?

Domino has no business department or industry target but you can easily build complex workflows and forms without the need of a complex infrastructure. It is available for on-premises use as well as in the cloud without any difference.

IBM Domino review by Drew A.
Drew A.
Validated Reviewer
Verified Current User
Review Source

"A Program That Has Outlived Its Time"

What do you like best?

The Sametime IM feature is pretty good, if a little bare-boned. I like that it automatically saves chats so that I can go back to them like I can with email.

Filing emails with folders is easy enough, and the "Send and File" option makes it easy to keep everything together.

It's easy to have multiple inboxes open at once.

The ability to share calendars with other employees so that I can find them when they're not in their office is really useful.

What do you dislike?

The search function doesn't always find email or chat history that I know is there.

The UI is pretty awful. It looks like something straight out of the late 90s. And this is recently upgraded version.

Archiving is...uneven at best.

Bunch of extra tools I have never used.

It's unnecessarily complicated to set up an out-of-office reply.

It's a resource hog. Having it running all day eats up a decent amount of my CPU's memory.

Recommendations to others considering the product

No need to go with Notes unless you have a need to build custom databases that tie in intimately with your email system. Even then, there's probably another system that ties in better to Outlook or another email system.

What business problems are you solving with the product? What benefits have you realized?

I understand why my organization originally went with IBM Notes. The database abilities allowed for an all-in-one solution. But now, Notes is so bloated and a resource hog compared to Outlook, and so many databases have been transitioned to other areas that it is really irrelevant. We are moving to Outlook later this year.

IBM Domino review by Greg B.
Greg B.
Validated Reviewer
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"IBM Domino: The Swiss army knife of application development platforms"

What do you like best?

I can create highly functional, highly secure client/server workflow applications in a third of the time it takes my talented colleagues to create them in .NET. Domino development is by far the most rapid application development platform. IBM keeps innovating Domino to allow me to keep up with the evolving state of the art.

What do you dislike?

Every software product has minor bugs but I wish IBM was faster at resolving them.

Recommendations to others considering the product

You just can't get more bang for your buck. I do recommend you get a second opinion about which IBM licenses to buy, and how to deploy in your organization, and which apps to develop first to be a quick hit. Find a consultant / mentor with 15+ years experience in Domino to get you off to a good start.

What business problems are you solving with the product? What benefits have you realized?

- Electronic forms approvals/tracking for HR, Engineering, Quality Control, ISO 9001.

- Web front-end for legacy databases.

- Automatically process invoices sent as email attachments.

- Automatically emails out reports as documents are scanned into a Document Imaging application.

- Corporate email, calendar & directory.

IBM Domino review by David H.
David H.
Validated Reviewer
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"After all these years: Still nothing compares to it"

What do you like best?

- Security is refined, mature, and rock solid. Far better than any browser-based software.

- Replication is mature and efficient, giving a built-in means for backing up app data to a server and allows working offline seamlessly.

- a single, consistent environment for all our business apps including email. Learn how to use the Notes software once and it is the same for all apps across the board. Deployment of apps is brilliantly simple and manageable centrally by I.T.

What do you dislike?

The client software is a bit large and sometimes runs slowly.

In the earliest versions of Notes, users could create their own apps easily in Notes. I wish users still had this ability built into the standard Notes client without a separate developer client installation.

IBM is horrible at marketing, so people tend to believe the hype of competitors like Microsoft.

Recommendations to others considering the product

There is a reason why this software has been so successful in spite of IBM's horrible marketing.

I recommend getting started with a skilled IBM business partner who is already an expert at development and learn from them how to do your own development. Use the sample apps and explore the free apps at OpenNTF.org for tools, ideas, and sample code to take and customize for your own use. Email is great, but it's the apps where you'll see the ROI.

What business problems are you solving with the product? What benefits have you realized?

- Billable timesheet tracking

- I.T. Change Control management with approval workflow, user notifications, and history

- Team collaboration for sharing files, meetings, tasks, having online discussions and a centralized calendar of team activities

- Company website and blog

- scheduler application used by our customers to use to give their clients the ability to schedule their own appointments online

IBM Domino review by John S.
John S.
Validated Reviewer
Review Source

"Domino - Best all round business app development & delivery toolset for the modern mobile age"

What do you like best?

Comprehensive integrated RAD package for building modern apps for both desktop, mobile & cloud. Apps can be easily integrated to create fully functional business systems such as ERP, CRM, etc and can be linked to IBM Connections for a fully immersive on-line social experience, with the ability to access multiple back-end SQL databases and connect to IBM Watson for AI support. Domino servers can be distributed worldwide, and will automatically synchronise app data across all servers using built-in military grade encrypted communications. It is suitable for SMBs (low entry cost) as well as large enterprise installations.

What do you dislike?

Needs better support for integration with MS-Office suite and PDF files. Needs more flexible printing functionality in native Notes client. Native Notes client is fully functional but does need some modernisation, but this is in development.

Recommendations to others considering the product

Although IBM Domino is typically seen as a legacy (and outdated) platform, in fact it is surprisingly modern in its outlook and functionality. It supports NoSQL databases as standard, but can also be fully integrated with standard legacy SQL databases. It provides a comprehensive RAD environment that supports modern programming languages such as Java, JavaScript, HTML5, as well as the original LotusScript and @Formula languages. It is object based, has built-in enterprise level mail services and supports web services. It can be easily integrated with IBM Connections to provide industry leading Web 2.0 social networking services, and supports mobile and clound based deployments. The Notes client runs on Windows and Mac platforms, and Notes applications can run natively on the Apple iPad Pro.

What business problems are you solving with the product? What benefits have you realized?

Currently building a fully integrated ERP/MRP system complete with Financials, Payroll, HR, Purchasing, CRM, Inventory Management, Estimating, Order Processing, Production Control, Shipping and Quality Management. Domino supports very fast application development, offers native support on mobile devices, on-premise and cloud environments, and supports fully distributed and replicated applications and servers, full email services and simple administration. Basically, Domino just runs and keeps on running. It is scale-able for SMBs to large enterprise environments. It even supports applications developed in the '90s unchanged!

IBM Domino review by Nate H.
Nate H.
Validated Reviewer
Verified Current User
Review Source

"Basic email and calendar app and that's about it"

What do you like best?

IBM Notes gets the job done when it comes to email and calendaring.

What do you dislike?

Notes has fallen way behind even most of the free consumer email platforms not to mention the enterprise platforms it competes with.

From an end user perspective here are some issues that Notes has:

** Notes can't search well. The default search option looks only in a single field (subject, email sender, etc.) instead of across all text in the email like you'd expect it to. Consequently it's more difficult to find something you need to.

** Composition tools are basic. Notes doesn't fully undo some actions when composing email. So often you find yourself having to start from scratch because there was some composition feature used that can't be undone. It's typography is fairly poor (almost nonexistent leading/kerning and list/bullet management) so more lengthy emails look rather unprofessional.

** Fit and finish of the desktop client shows age. Notes just looks and feels old. Icons are often small and outdated. Spellcheck has no way to ignore words that start with capital letters (like names) so it's constantly asking about first names of people I email which is annoying. Dialogues like the "Add new calendar entry" leave a lot of white space and have small difficult to use fields for important information like start/end times.

** Calendar is more difficult than other systems. For some mystifying reason Notes will not allow you to forward a calendar invite you've accepted to a colleague making it more challenging to collaborate with a dynamic team. Notes calendar doesn't play well with other systems so most often a separate verification needs to be sent to ensure the individual received the meeting invite (this is especially true of meeting updates).

** It lacks integration. It's rare these days to see any new app or system integrate with Notes so it stays very siloed where other email platforms are doing deep line of business integration (CRM, video conferencing, etc.) and social integration (facebook, twitter, slack, etc.).

** Mobile and desktop syncing issues. There are some well know issues that involve reading email ,calendar invites especially, on the mobile client (IBM Traveler) that cause them to be removed from the default views of the desktop client. Basically important email can "disappear" when using the mobile client. The mobile client also doesn't allow integration with other mobile apps so calendars, for example, can't be unified on a smart phone; the Notes calendar won't feed into any other mobile calendaring app.

What business problems are you solving with the product? What benefits have you realized?

At want point I think IBM Notes was an innovative product. Not anymore. It does email and calendaring.

IBM Domino review by User in Food & Beverages
User in Food & Beverages
Validated Reviewer
Verified Current User
Review Source

"The worst piece of software I have ever come across"

What do you like best?

Absolutely nothing... actually let me be fair... it's quite useful being able to put attachments at relevant points in an email and the room booking system via calendar is good. Apart from that it's shocking.

What do you dislike?

Where to start? User interface would have been out of date in 1995. Absolutely incomprehensible error messages. Terrible archiving. Awful search. Hopeless at handling attachments. Meeting invite system very poor and doesn't integrate well with other programmes. Nightmare to add people to your address book. IBM Verse (the phone app) is not good at all. Takes up a massive space to run. It's slow, bloated, and massively reduces productivity. It has no redeeming features at all.

Recommendations to others considering the product

Don't!

What business problems are you solving with the product? What benefits have you realized?

None. IBM Notes has caused many more problems that it has solved and fortunately a new IT director has seen the light and is in the process of binning it. My recommendation to anyone thinking of using it is to sack whoever had the idea, and revert to typewriters and sending letters as that will be much more effective than Notes.

IBM Domino review by Pritam D.
Pritam D.
Validated Reviewer
Review Source

"After 1 year of use Review on IBM Note pros and cons"

What do you like best?

The best this is like it is very simple to use no complication in functionality and it will give you notification for meeting and scheduled work. Along with that they are proving chat functionality also you can chat with who all are working with you.from calendar you can check your daily routine and set up meeting with others. Good email sorting option are there you can easily customize your email box according to your usability and sort it by date ,month and more .From pricing prospective it is good in comparison to other application but its required lot of modification to make it user friendly.

What do you dislike?

Its needs to be updated i fell like its very heavy and slow , Interface also not that great so essential need of enhancement.In chat window also in comparison to other application it need improvement so that people can find it more interesting.some functionality password change and all are bit complex its need to be fix.

calendar view is okay other things needs improvement.

Recommendations to others considering the product

Recommending like if you are using it then okay you can go with it but if you are thinking to switch ti IBM note then i will suggest better to go with outlook that is more better that IBM note and good customer support also.

What business problems are you solving with the product? What benefits have you realized?

we use IBM note for official communication like mail ,chatting with employee with in the organisation and set up meeting with the people using calender.

IBM Domino review by Emma H.
Emma H.
Validated Reviewer
Verified Current User
Review Source

"IBM Notes is great for email"

What do you like best?

IBM Notes is great for email. It allows me to store my contacts and view my schedule in my calendar. There is also a To-DO list icon and a notebook all on the home page so it's easy to access this info. I am able to add my signature to each email which adds both to my own brand and to the brand of my company. I am also able to sort my emails out in files, such as a Promotional file and a Record file. I am also able to save email templates to use when needed.

What do you dislike?

I do not like that emails are automatically deleted after a certain number of days if they are not "tagged" as a Record. If I forget to tag something, I can lose valuable information this way. IBM Notes is pretty simple (white and blue), but it would be nice to be able to customize it by color or look. I am not aware of the ability to do this.

Recommendations to others considering the product

Overall, IBM Notes is easy to use and works great for email. It is not significantly different from others of its kind, but it serves its purpose for email.

What business problems are you solving with the product? What benefits have you realized?

Email is a crucial part of my work so relying on email to correspond with different clients, as well as my coworkers, is of importance. I have to be able to access my email throughout the day to answer questions and provide insight and support. There are many different departments in my company, and email is one of the best ways to get in touch with someone, especially if they are unavailable for a call or IM. Additionally, the email templates save time, and the various folders allow me to sort my emails so they are easy to find when I need them. The calendar function allows me to keep track of my schedule.

IBM Domino review by Keith B.
Keith B.
Validated Reviewer
Review Source

"Either you want to share information or you don't. If you do, read on, if not, nothing can help you."

What do you like best?

Security. Yes, users like Single Sign on but it is not a secure option. Security is where this wins against everyone. Granular to the field and macro to an entire server or network. In an age of privacy failures, how anyone can choose to not leverage Domino is unbelievable.

What do you dislike?

Public misconceptions. Many times people understand and use it better once they are trained on it or helped when they need it. Ignorance breeds contempt.

Recommendations to others considering the product

Less server failures and more options for your development teams to extend and not be a silo like Sharepoint

What business problems are you solving with the product? What benefits have you realized?

We have used it to sell online products, run our web sites, manage security IDs, handle onboarding, manage support tickets and even run as a CRM.

IBM Domino review by Paul S.
Paul S.
Validated Reviewer
Review Source

"A dawn to the new era of Notes"

What do you like best?

Cleaner UI, snappier responsiveness, increased capacity on databases and lookups, invite forwarding, forwarding emails as attachments, responsiveness by HCL to customer requests, roadmap for future versions, Office integration.

What do you dislike?

The email client should adapt some design aspects from Verse as users really seem like that and those who don't like Notes mail for not being Outlook simply can't let that go. We will start steering new hires directly to Verse to help with that.

Search could be better/easier for users.

What business problems are you solving with the product? What benefits have you realized?

We primarily use it for legacy workflow applications and email. Trying to reinvigorate Notes in the enterprise by optimizing older apps built by citizen developers and then recasting them with the new mobile and web front ends.

IBM Domino review by Saugandh K.
Saugandh K.
Validated Reviewer
Verified Current User
Review Source

"Good IM"

What do you like best?

The best was it's link with the connection's page (It is kind of a social network for companies). They are both are in sync and helps in messaging or mailing a person immediately found in the connection page. The options are plenty to customize the mail sending and receiving option. Calendar sync also works well.

What do you dislike?

The UI can be improved a bit. It gives a very technical and non friendly look when we open the application for the first time.

Recommendations to others considering the product

Will recommend if it needs to be used by a large domain company.

What business problems are you solving with the product? What benefits have you realized?

We are connecting with everyone in the bank with the help of IBM notes. Messaging and mailing is the main use in the bank.

IBM Domino review by User in Management Consulting
User in Management Consulting
Validated Reviewer
Verified Current User
Review Source

"Notes is dinosaur of email"

What do you like best?

Enables tight integration with organization tools and templates e.g., file sharing, messenger. Notes is also generally reliable and a stable software with very few instances of crashes/ bugs.

It also provides good calendar functionality in general (excl. the fact that I cannot forward invites). The calendar views are easy to view and manage.

What do you dislike?

Not designed for modern collaboration. You cant even forward an invite!! To invite additional attendees, when you dont own the invite, you need to create a duplicate calendar invite, and obviously if the original invite moves around, you will need to move the duplicate invite manually. Very painful.

Another problem is that its replication function (i.e. email sync) is very slow and infrequent. I need to manually press Replicate and Sync several times to send an email in my outbox or to receive and email on notes which I already see on my iphone mailbox (both the devices are connected to the same network, so its not an issue with network speed)

Recommendations to others considering the product

Dont even think about it! You will instantly move back 20 years in time if you switch to Notes. I recommend using other tools such as Outlook, slack etc. for your business.

While the software is stable and reliable, it simply not user friendly enough and its design and features are out of sync with the needs of the modern professional.

What business problems are you solving with the product? What benefits have you realized?

IBM notes has been our primary email client for several decades. Benefits are cross-firm familiarity with the platform, and seamless support.

IBM Domino review by John W.
John W.
Validated Reviewer
Review Source

"Okay as a software, but feels outdated this day and age "

What do you like best?

Can drag and drop files into emails

Integrated sametime chat

What do you dislike?

Freezes and/or slows down all the time

Really complicated system for archiving emails

Cumbersome interface

overall feels like it works, but just barely is obsolete in this day and age

Bunch of extra tools I never need or use

Calendar too outdated to be of practical use

Recommendations to others considering the product

I ended up using my own separate email program and other things for file sharing. Was too difficult to keep up with ibm notes

I ended up forwarding my really important emails to a personal email cause too hard to archive. But a lot of emails i can't because has sensitive information. So no choice but to lose them or try to figure out how to save them since my company auto deletes things after 3 months.

What business problems are you solving with the product? What benefits have you realized?

Official email service used at work

Also same time communication

IBM Domino review by Emily P.
Emily P.
Validated Reviewer
Verified Current User
Review Source

"If you like email clients that act like they're from 1995, this one's for you."

What do you like best?

It gets the job done, and the web interface as opposed to the native client is better. I do like that I can look at the calendars of other employees to see when they are available for meetings.

What do you dislike?

Searching within Notes is frustrating. The Citrix or native clients are clunky and not user friendly. Finding anything that doesn't pertain to email is near impossible. I've used this product for 13 years and I've still never figured out how to put vacation on my calendar without it being a meeting. The trash function could be a lot better. The spam system could be a lot better.

Recommendations to others considering the product

I would not recommend this. Go with something like Google Apps. I think you'll be happier for it.

What business problems are you solving with the product? What benefits have you realized?

Our company uses Notes for email, calendars, and to store some employee information such as the online library and handbooks. If it worked better, it would be great for this, but as it is, it could be better.

IBM Domino review by Juan Ignacio G.
Juan Ignacio G.
Validated Reviewer
Review Source

"Useful but not very friendly"

What do you like best?

It provides solutions for contact with clients that are effective, the writing of mails is fluid and it loads fast when starting.

What do you dislike?

Some features that are key to the tool are hard to find as the configuration of the personal signature and the out of office. The chat should improve the interface and the access to the options.

Recommendations to others considering the product

It is a tool that is essential once you get used to its use; It is not very intuitive but the main functions for which it is contracted, it fulfills them without problems.

What business problems are you solving with the product? What benefits have you realized?

I use it daily in my work and it is my main source of contact both with external clients and with my co-workers; we also give a high use to organize calls and meetings both external and internal.

IBM Domino review by User in Apparel & Fashion
User in Apparel & Fashion
Validated Reviewer
Verified Current User
Review Source

"Very Old School"

What do you like best?

IBM Notes is very secure and with our spam filter, not much gets through. The design is very classic, so it's pretty easy to understand what every icon means. If you used Windows 98, this will be nothing new for you.

Safe for companies.

What do you dislike?

It is too old school. Using IBM Notes is like a nostalgic email service that you would use for something retro. Saving an image or file from an email is so painful. The load time is really bad. Hard to reply to messages without getting all these error codes popping up. The search tool is not that great. So many weird unused features available.

The worst part of all is trying to set up the email, so you can receive emails on your phone. Also have to have IBM Notes loaded on computer to view. Not convenient.

Recommendations to others considering the product

Consider other options before committing to this dinosaur.

What business problems are you solving with the product? What benefits have you realized?

Communication is just always key in business. There is not a huge benefit to IBM Notes, besides being our email provider. We end up using Slack or Skype for most communication and file transfering.

IBM Domino review by Consultant in Information Technology and Services
Consultant in Information Technology and Services
Validated Reviewer
Review Source

"Mature product with good life still left"

What do you like best?

Ease of use and setup, especially as a developer. Can quickly put together databases with minimal effort. Because Lotus Notes was first a mail system, can include document routing and approvals with minimal effort. Development code, Lotus Script is very much like Visual Basic making it easy for developers to pick up and run with.

What do you dislike?

Database size limitations. When databases grow large the performance goes down dramatically. This is why they introduced the db backend, but that adds a level of complexity and most developers did not adopt the technology.

Recommendations to others considering the product

Definitely a good product, quick and easy to work with. A bit of a learning curve because it's not Microsoft.

What business problems are you solving with the product? What benefits have you realized?

Quick and easy app development. Reusable templates is fantastic. Develop your set of templates and reuse them for other apps. Templates then cascade updates to all your applications, no matter how many they are. Distributed servers and database replication also give awesome performance to sites no matter where they are or what the internet connection quality. Something Microsoft and others have never been able to figure out.

IBM Domino review by Lauren R.
Lauren R.
Validated Reviewer
Review Source

"Great Program"

What do you like best?

What I like best about IBM notes is that it is easy to learn how to use the program and all of its features. You have access to multiple inboxes at once instead of having to log in to them all, they are all easily located on the home screen. The calendar is easy to use and schedule meetings. The address book feature has been very easy to use and locate who in our company that I am trying to locate. The IM feature has been extremely helpful and has streamlined getting in touch with coworkers that may be currently on the phone.

What do you dislike?

The only thing that I dislike is that is does freeze from time to time. However, I haven't seen a program that doesn't freeze.

Recommendations to others considering the product

I would recommend IBM notes to other people and companies in need of upgrading their email programs for work. It has streamlined the process for being able to get in touch with coworkers for problem solution.

What business problems are you solving with the product? What benefits have you realized?

I have been able to get in touch faster with other departments and people within our company to resolve issues faster with the IM feature. We are able to send out meeting notification and the calendar settings allows me to set an alarm for a reminder.

IBM Domino review by Ariel C.
Ariel C.
Validated Reviewer
Verified Current User
Review Source

""Slow"tus Notes"

What do you like best?

I get my emails, generally, so that's a bonus. The calendar invite integration is decent.

What do you dislike?

It's sooo slow to start up and to close out. Also, the search functionality is absurdly poor. Every time I look for something, it takes ten minutes to find it. The folder structure can be difficult to arrange and rearrange. The ability to flag items isn't helpful since you cannot change the flag color. I've tried changing colors to help me see what's unread or needs to be worked on, but it hasn't helped all that much.

Recommendations to others considering the product

Don't. Run away.

What business problems are you solving with the product? What benefits have you realized?

Lotus Notes is our way of internal communication, as well as with customers. Lotus Notes is reliable, to an extent, and with the global address book, it simplifies business processes.

IBM Domino review by Jerry H.
Jerry H.
Validated Reviewer
Verified Current User
Review Source

"Works well only if you know how"

What do you like best?

Calendar feature is well designed. Delegation works well. Even though the replication is very confusing, it does serve a good backup purpose. Good for user management, database management and server management. Compare to other platforms, it is more secure.

What do you dislike?

Very confusing replication. Not easy to set up a database application to be used. Break easily with corrupted local files and the Email application wont work properly. Sametime connection is so bad. The build-in internet browser barely work for the more advanced web pages, and there is no way to install extensions and plugins.

What business problems are you solving with the product? What benefits have you realized?

This is company-wide used platform

IBM Domino review by User in Research
User in Research
Validated Reviewer
Review Source

"Databases with a bad email client on the top"

What do you like best?

It sends email (just about) - seriously there is not much i 'like' about it. But it does the job i suppose in terms of sending email, managing it in to folders and being able to work. The whole experience just sucks though.

What do you dislike?

The entire user experience is just shocking. Everything is needlessly hard or unintuitive and when you compare it other email solutions it's clearly substandard. It has just enough functionality in it to meet IT groups basic requirements and it's cheap. Unfortunately that means you inflict it on a workforce that literally wastes hundreds of hours working around the crappy interface.

Specific things that really suck:

Viewing threads as conversations - just about every other product does this effectively

Mail rules - So bloody rigid that you have to re work them constantly and even then they only work half the time

Searching - for anything is a bloody nightmare

Calendar - just everything in general is pants but repeating meetings and large meetings are particularly hard to manage

Any links to the Connections package are just clunky and hateful from a user perspective

Recommendations to others considering the product

AVOID AT ALL COSTS

Go and get a proper solution - it's cheap for a reason

What business problems are you solving with the product? What benefits have you realized?

I guess i'm solving the need to get email but that's about it. Sametime is the chat option - equally crap compared to Messenger or Slack.

Benefits realized are all negative - it's a drain on my time and a source of constant frustration

IBM Domino review by User in Accounting
User in Accounting
Validated Reviewer
Verified Current User
Review Source

"Respectable email client"

What do you like best?

Sametime instant messaging was a great way to informally reach out to colleagues. It was great that it had searchable chat history. Notes also allowed access to other workgroup mail boxes as well which was very convenient.

What do you dislike?

Compatibility issues with meeting invites sent from Outlook as all sorts of weird issues were experienced e.g. meetings not showing up in calendar or showing up multiple times.

What business problems are you solving with the product? What benefits have you realized?

The ability to stay connected is vital in today's fast paced environment. E-mail is one way to communicate, but having instant message adds another form of more timely communications that can provide chat history, which would not have been available through a phone call.

IBM Domino review by User in Information Technology and Services
User in Information Technology and Services
Validated Reviewer
Review Source

"Supposed to be more of a collaboration environment than a mail client but fails to deliver"

What do you like best?

Honestly, there is absolutely no feature that I like and that I will miss if I move to another similar software.

The only decent feature is the calendar

What do you dislike?

Extremely slow search inside mailbox. After a year of keeping e-mails in your mailbox the search becomes practically unusable.

Bad search on contacts. Sometimes you have to search with the correct order of first/last name etc.

Very unintuitive menu. Even for the simplest settings you don't really know where to navigate to find them. Google is your friend.

Ununtuitive UI, there are times that actual objects (such as contacts) appear as plain text items but when you right click on them there is more functionality).

Recommendations to others considering the product

Try before you buy. It can be really challenging for people used to Microsoft products.

What business problems are you solving with the product? What benefits have you realized?

e-mail, Calendar, simple business applications

IBM Domino review by Rachel  M.
Rachel M.
Validated Reviewer
Verified Current User
Review Source

"Web based IBM Notes"

What do you like best?

I love that we can access our County email from any web portal that’s secured including our personal devices

What do you dislike?

I don’t dislike anything so far. It’s very user friendly and offers lots of features

What business problems are you solving with the product? What benefits have you realized?

I love the fact that we can check our County email from any web portal and device.

IBM Domino review by Administrator
Administrator
Validated Reviewer
Review Source

"Twenty Years of Domino"

What do you like best?

Probably the best part of using Domino is the ease of creating databases. You can create a database from scratch in under an hour.

What do you dislike?

I receive the most complaints about the Notes client interface. It is just worlds away from the standard Windows development model. New users struggle to find what they need.

Recommendations to others considering the product

Trial the product in a non-production environment, using Domino / Notes client / Traveler. Determine if this is a good fit for your organization, its end users and those who will be administering it.

What business problems are you solving with the product? What benefits have you realized?

We use Domino for our corporate email, databases to track quality trends, maintenance work orders, machine setups, etc. (dozens of databases).

IBM Domino review by Vittorio O.
Vittorio O.
Validated Reviewer
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"From Lotus Notes to Domino 2025"

What do you like best?

It is a very good and durable technology we have 25 years of experience and looking forward.

Some important success stories in this period!!

What do you dislike?

Ibm marketing under estimate the product for some long years. This was a very big problem.

Recommendations to others considering the product

I'm very happy with Ibm Notes and Domino and my customers too!

What business problems are you solving with the product? What benefits have you realized?

It is a very complete platform to do business so I al collaboration. It allow to solve a wide range of business issues. Obviously it have Also the email.

IBM Domino review by User
User
Validated Reviewer
Review Source

"Notes for IBM "

What do you like best?

I like all the options for tools and widgets you can use to personalize your system for mail and beyond. I like it’s func.

What do you dislike?

name changes of users can be difficult within the system itself for distribution.

Recommendations to others considering the product

It does not work with Microsoft and other systems to integrate but its professional enough to stand alone. Works great for large organizations to fit the needs of many.

What business problems are you solving with the product? What benefits have you realized?

Professionals love notes because it has tons of functionality and personalization. Rule building is one of the big time savers to help staff Prioritize and stay organized. Love that it comes with Urgent options and flags to note importance of messages. Also in calendar the reminders are often a life saver when you have busy meeting schedules.

IBM Domino review by User in Law Practice
User in Law Practice
Validated Reviewer
Review Source

"IBM Notes Review"

What do you like best?

I like how easily I can store information with regard to my daily calendar and meetings.Notes client upgrades are easily managed with a built-in SmartUpgrade feature. While not flawless, it automates updates even for users operating over very low bandwidth connections. That you can use this product offline is even better.

What do you dislike?

The client update process should be automated more. It sucks to have to constantly approve and maintain updated on my own. I would like to see the Notes client update quietly and quickly more like an Adobe software update (even those are not the best; perhaps if the updates happened automatically like Apple updates on an iPhone, say between 2am and 5am without the need for approval). If an update fails it should automatically try again without prompting the user over and over (much like android, this becomes quite obnoxious).

What business problems are you solving with the product? What benefits have you realized?

Use is primarily for calendar. Helps maintain and organize a schedule. I don't really use it for mail, but I am aware of a lot of people in the office that do.

IBM Domino review by Samuel F.
Samuel F.
Validated Reviewer
Verified Current User
Review Source

"Lotus Notes Review"

What do you like best?

I use lotus notes which houses our old email information and also some data which isn't shared with other systems.

What do you dislike?

Lotus Notes isn't used as much since we use Office 365 now. I would consider this software an older sofware. Been using if for over 8 years

Recommendations to others considering the product

I would recommend looking at other software before committing to Lotus Notes. A lot of companies are looking at cloud based software or software that is more portable.

What business problems are you solving with the product? What benefits have you realized?

Using software for storage and data purposes only.

IBM Domino review by Jennifer S.
Jennifer S.
Validated Reviewer
Verified Current User
Review Source

"Notes needs a real upgrade!"

What do you like best?

The spam filter is great. True spam emails end up in the Spam folder. It is very rare that a "real" email filters into spam.

What do you dislike?

Notes is SO SLOW and crashes often. Notes needs more flag color options. They also need an overall facelift and feature upgrade. I really feel Outlook has surpassed Notes.

What business problems are you solving with the product? What benefits have you realized?

Notes has a decent SameTime interface. It's so simple, it needs no explanation.

IBM Domino review by User in Financial Services
User in Financial Services
Validated Reviewer
Verified Current User
Review Source

"Love it!"

What do you like best?

It is very organized, the window pane has everything you need and has the ability to be modified based on your own preference of what you would like to see (date/calendar/mail/buddylist, calendar/tasks, etc). The chat feature on there is the best!

What do you dislike?

It lags and freezes often, sometimes things are quirky (reply/fwd buttons don't work as should)

What business problems are you solving with the product? What benefits have you realized?

E-mail communication, internal instant message communication.

IBM Domino review by User in Human Resources
User in Human Resources
Validated Reviewer
Verified Current User
Review Source

"IBM Notes formally IBM Notes Experience"

What do you like best?

Recall message ability...I love that its easy to recall a message once I realized it was sent to the wrong person and it give you a recall report to tell if the recall was successful. Of course the recall is only useful internally or for other using Notes. Not sure how well it does for users outside of Notes.

What do you dislike?

Not a lot of businesses seem to use it. Signature line limited

What business problems are you solving with the product? What benefits have you realized?

Have an easy to use, secure email, calendaring, and collaborative enterprise system for our employees

IBM Domino review by G2 Crowd User in Staffing and Recruiting
G2 Crowd User in Staffing and Recruiting
Validated Reviewer
Verified Current User
Review Source

"staying organized"

What do you like best?

It's easy to use and it does keep you organized. Finding notes later is great and transforming them in to the project is fantastic

What do you dislike?

It's a very clumsy software. the learning curve was somewhat strange and you had to watch a lot of help videos on You Tube to get up and running

Recommendations to others considering the product

make time to learn to set the software up properly before diving in. It will save you time in the long run

What business problems are you solving with the product? What benefits have you realized?

Big meetings where there are a lot of little details that could be overlooked in the note taking process.

IBM Domino review by Travis D.
Travis D.
Validated Reviewer
Review Source

"The Gold Standard...10 Years ago"

What do you like best?

Lotus Notes brought secure, encrypted email and communication to corporations and managed all of the users tasks and communication very well. Now, the user base has fallen as people have transferred to use the Microsoft Outlook and Lync clients. Lotus notes is still very functional and performs well, it just needs a face lift to be able to compete.

What do you dislike?

The interface is very dated. Aside from this, those going from Microsoft branded products will miss the integration that Outlook provides with the Office Suite. Lotus Notes needs to rebrand itself to be able to compete, because corporations are rapidly leaving it behind.

Recommendations to others considering the product

Give it a shot but also try out the Microsoft Outlook and Lync programs before deciding on the option that most coincides with your business/user needs.

What business problems are you solving with the product? What benefits have you realized?

Email

Calendar and Task Management

Instant Messaging

Lotus Notes does all of the communication tasks one would expect well and provides pass word protection for email accounts and the program itself as added security.

IBM Domino review by Administrator in Hospital & Health Care
Administrator in Hospital & Health Care
Validated Reviewer
Review Source

"Missed the workflow functionality"

What do you like best?

Work flow functionality. This original development concept of Lotus Notes was as a Work Flow solution with an integrated e-mail and calendaring function.

We used Lotus Notes for Work flow, e-mail, Calendar and ISO documentation base for processes and procedures in relation to ISO9001.

What do you dislike?

Can be a resource hug - needs a robust infrastructure to server its requirements.

Our setup was multiple servers linked together to achieve a system that is fast a reliable for worldwide operations. The company had more than a 100,000 people worldwide and relies on the robustness of Lotus Notes.

Recommendations to others considering the product

Use the workflow functionality it was originally designed for - you will love it.

What business problems are you solving with the product? What benefits have you realized?

ISO documentation, process controls. Had quick turnaround times.

IBM Domino review by User in Information Technology and Services
User in Information Technology and Services
Validated Reviewer
Verified Current User
Review Source

"It does not compare to microsoft outlook"

What do you like best?

There is nothing on here that Outlook doesn't already have

What do you dislike?

I for one would never go for IBM Notes. I find issues/ errors happening all the time, system crashes or things don't update as they should. It is embarrassing when you are trying to project manage and meeting invites and cancellations sometimes do not go through

Recommendations to others considering the product

I do not recommend

What business problems are you solving with the product? What benefits have you realized?

None to speak of.

IBM Domino review by User in Higher Education
User in Higher Education
Validated Reviewer
Review Source

"IBM Notes is a really well designed email and collaboration tool"

What do you like best?

IBM Notes is very well designed and very stable as an email tool. I have been using the software for quite a while for to-do lists, emails and other applications such as calendars and maintaining notes. Its a great tool for collaboration and for group activity scheduling. Also works really well with difference OS

What do you dislike?

Nothing much really. The integration with other softwares could be better and the email functions could be updated a lot at par with Google email functions

What business problems are you solving with the product? What benefits have you realized?

Collaborations and group activities schedules. Emails. Maintaining tasks lists and other to-do lists.

IBM Domino review by Sowmitra S.
Sowmitra S.
Validated Reviewer
Verified Current User
Review Source

"It is good and user friendly."

What do you like best?

receiving content and system is good. very smooth and kind of very user friendly.

What do you dislike?

It did not upgrade the system frequently. So need to upgrade daily basis.

Recommendations to others considering the product

Microsoft outlook.

What business problems are you solving with the product? What benefits have you realized?

Mail system is being used for business problems.

IBM Domino review by User
User
Validated Reviewer
Verified Current User
Review Source

"Good software but not the best"

What do you like best?

It's a tool with enough applications and functions for a good work in the office, all in one only tool.

What do you dislike?

It's in "Stone Age" in comparation with MS Outlook for manage e-mails. Not even you can search the e-mails very well through body.

Recommendations to others considering the product

Add it this: do it simple and do it friendly.

What business problems are you solving with the product? What benefits have you realized?

Using e-mail, we have communication to work, and we know the Human Resources and other departments information with the other applications.

IBM Domino review by User in Non-Profit Organization Management
User in Non-Profit Organization Management
Validated Reviewer
Verified Current User
Review Source

"User Friendly program"

What do you like best?

Ability to schedule meetings & send notifications to other users, and reminders come up in emails.

What do you dislike?

I really wish that I could schedule emails to be sent at a future date. No one I've asked has said this is possible.

What business problems are you solving with the product? What benefits have you realized?

Primarily just use the program for calendar and email. Not sure how that translates for solving problems. But there are benefits to having a program that syncs calendar and email like this.

IBM Domino review by Sophie L.
Sophie L.
Validated Reviewer
Review Source

"Good communication tool"

What do you like best?

The software can replicate emails so it can be accessed offline. The sametime chat allows easy and secure communication internally. The calendar function allows for room booking system so it is easy to set-up meetings.

What do you dislike?

When there are issues sending emails, it takes time before customer support is able to fix the issue.

What business problems are you solving with the product? What benefits have you realized?

The chat function provide an easier way to communicate with colleagues who are not in the same location.

IBM Domino review by Vitali R.
Vitali R.
Validated Reviewer
Review Source

"love IBM notes "

What do you like best?

it has everything you need to run business start from notes to emails

What do you dislike?

can be a bit complicated to use for new users

Recommendations to others considering the product

it's not very easy to use, but if you get to know it well it has big potential for business

What business problems are you solving with the product? What benefits have you realized?

enterprise email client integrates social collaboration, messaging and so on

Learn more about IBM Domino

IBM Domino Videos

Kate from G2 Crowd

Learning about IBM Domino?

I can help.
* We monitor all IBM Domino reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.