IBM Global Services

(4)
3.9 out of 5 stars

Consulting and Implementation Practice.

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Showing 4 IBM Global Services reviews
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IBM Global Services review by <span>Proby P.</span>
Proby P.
Validated Reviewer
Invitation from G2 Crowd
Reviewed On

They end up doing what they want to do

What do you like best?

Great project management, great meeting presence and post-meeting updates, Great executive presence, Always had a technological suggestion from one of their implementation experts.

What do you dislike?

Horrible implementation, poorly managed budget. Didn't execute on our company's vision rather they tried using a solution they thought we needed..

Recommendations to others considering the product

Really understand both your environment and your product. Challenge them with questions regarding feature parity and future growth. Plan for the long haul (3-5 years) and challenge them regarding future functionality, scalability, and feature connectivity (Cloud, other CRMs, B2B, etc.)

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IBM Global Services review by <span>Alan I.</span>
Alan I.
Validated Reviewer
Invitation from G2 Crowd
Reviewed On

Best place to find the right proffesional

What do you like best?

Expertices

SAP Consulting

Best practice

Best Hardware

Project Management

Communication with the customer

What do you dislike?

Price

Spent of human resources and economic resources

Time lapses not acording to the reality of the project

Recommendations to others considering the product

PLan real date for the implementation , consider the hardest deployments to go first , ADD better process engennierign to define the best proces to work with

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IBM Global Services review by Analyst/Journalist
Analyst/Journalist
Validated Reviewer
Invitation from G2 Crowd
Reviewed On

IBM GS great organization but lacks solid implementation

What do you like best?

CRM features such as previous cases, audit trail, and B2B work well

What do you dislike?

Implementing was very difficult. Many challenges with post implementation support

Recommendations to others considering the product

Costly and be prepared to do a lot of post work implementation

IBM Global Services review by Project Team Member in Staffing and Recruiting
Project Team Member in Staffing and Recruiting
Validated Reviewer
Invitation from G2 Crowd
Reviewed On

A place to learn how to best structurally implement new or existing projects

What do you like best?

It is all about effectively and efficiently documenting and implementing. I work on existing project where lots of integration work was going on and through lots of meetings and standardized protocols our team implemented client's requirements.

What do you dislike?

Some times you could have way too many meetings.

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Kate from G2 Crowd

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