IBM Cloud

(13)
3.7 out of 5 stars

IBM's platform-as-a-service (IBM SmartCloud Application Services) delivers a secure, collaborative cloud-based environment that supports a full lifecycle of accelerated application development, deployment and delivery.

Work for IBM Cloud?

Learning about IBM Cloud?

We can help you find the solution that fits you best.

Find the Right Product

IBM Cloud Reviews

Write a Review
Filter Reviews
Filter Reviews
  • Ratings
  • Company Size
  • User Role
  • User Industry
Ratings
Company Size
User Role
User Industry
Showing 15 IBM Cloud reviews
LinkedIn Connections
IBM Cloud review by <span>Jack C.</span>
Jack C.
Validated Review
Verified Current User
Review Source
Validated Review
Verified Current User
What do you like best?

IBM Bluemix offers an innovative environment and platform, support many programming languages such as PHP, Python, and Java. IBM Bluemix also provides easy-to-use Support, either email or build-in message platform can reach the Support team.

What do you dislike?

It gives me less control compares to the other products used to work on. Occasionally it took forever to load the pages and it can be quite frustrating.

Recommendations to others considering the product

It is wonderful that IBM offers 256 MB of Cloud Foundry memory, but when we are ready to move on and upgrade it can be pricey. For most start-ups, the pricing for IBM Bluemix can be very high.

What business problems are you solving with the product? What benefits have you realized?

Data and Analytics. Apps that can track employees training performance and development. The new projects are created much faster and easier.

0 of 0 found this helpful.
Helpful?
Sign in to G2 Crowd to see what your connections have to say about IBM Cloud
Headshots
IBM Cloud review by User
User
Review Source
Validated Review
Verified Current User
What do you like best?

Attempted to utilize the IBM Bluemix Weather service to get pinpoint weather forecasts. The data is accurate and the web API is straightforward to use.

What do you dislike?

Incredibly poor SLA, incompetent customer service and glacially slow response time to multiple issues. Their service routinely return 401/Unauthorized errors, crippling my app at times. They finally acknowledged the issue was on their side the first time it happened - after 20 days.

It occurred again 3 months later, again crippling my service. No response from support until I kept pestering and escalating. No response on root cause after another 18 days. They either don't care, are incompetent, or both.

Recommendations to others considering the product

Run away. The internal management and support portals are a mess. They don't have reliable SLA's for their service and they're trying to find their way ten years too late.

What business problems are you solving with the product? What benefits have you realized?

Utilizing the service to provide pinpoint outdoor weather forecasts for the outdoor industry...when the BlueMix service is working. The service is so unreliable and the support is so poor I'm actively looking for alternatives.

0 of 0 found this helpful.
Helpful?

What Cloud Platform as a Service (PaaS) solution do you use?

Thanks for letting us know!
IBM Cloud review by <span>Craig N.</span>
Craig N.
Validated Review
Review Source
Validated Review
What do you like best?

Bluemix uses a PaaS (Platform as a Service) model rather than the typical IaaS (Infrastructure as a Service) model like Amazon Web Services. The big difference here is that with other IaaS providers, you are configuring the infrastructure with virtual hardware specifications, such as processor type, memory, hard drive, and network connects, where PaaS has you setup the platform that you will run on your software, such as programming environments, Databases used, Clustering, and so forth, meaning that you are ready to develop or operate your software out of the box

What do you dislike?

The reliability is 99% and not 100%, and is heavily geared for developers, which means that I wouldn't use BlueMix as my only production environment. It can also get a little overwhelming, especially when you get into Watson and the Beta services.

Recommendations to others considering the product

If you are looking for a solid production environment, then this might not be the best option for you, and also make sure that any devops running off of bluemix takes into account the potential for vendor lock-in if they utilize too many BlueMix services.

What business problems are you solving with the product? What benefits have you realized?

I am able to deploy a a ready to use development platform with literally a few clicks, and literally, quicker than writing this review. This saves a lot of money and time, rather than building out a virtual machine, installing an OS, then setting up an environment, and having to track down any errors I get that could be at any level of my server, Bluemix is just ready to go and work for you.

0 of 0 found this helpful.
Helpful?
IBM Cloud review by <span>Juan A.</span>
Juan A.
Validated Review
Verified Current User
Review Source

Has some unique cloud services

Reviewed On
Validated Review
Verified Current User
What do you like best?

It has the normal everyday could services one would expect (i.e. virtual machines, mysql, mongodb) but there are some truly unique ones centered around cognitive computing such as Personality Insights or Dialog.

What do you dislike?

Their documentation is good, not GREAT, but what makes things a little confusing is their demo apps. Their demo apps are really all over the place, using java, nodejs, and a bunch of different frameworks. If you are a java developer you'll have to make sense of a nodejs example because there isn't a java one, for example.

Recommendations to others considering the product

If you are looking for simple cloud services, consider cheaper alternatives. If you want some unique cognitive computing services, IBM is likely the only one to have them.

What business problems are you solving with the product? What benefits have you realized?

created a prototype around some of the cognitive services.

0 of 0 found this helpful.
Helpful?
IBM Cloud review by User in Internet
User in Internet
Review Source
Validated Review
Verified Current User
What do you like best?

The product is new. Cloud Foundry is a brilliant new solution to new things, IBM of course, doesn't make these things. It just implements them.

What do you dislike?

IBM cancelled my account without telling me why. Their service sucks. It has all the same reasons why people hate IBM. If I can't get good service on my free account, that doesn't bode well for the paid account being better.

Recommendations to others considering the product

Use something else. Bluemix is, at best, unreliable and at worst actively tries to cause downtime. It deactivated my account, without explanation or warning, and took down a good number of apps that we were using with it. This is actively causing harm. It's not bad support, it's actively causing harm.

If you use bluemix, you shouldn't use it for anything you need to ensure works. Unless IBM is basically running it all for you, don't use it.

What business problems are you solving with the product? What benefits have you realized?

I use it for non mission critical applications. I do not think the service and support is reliable enough to use it long term.

The frontend also takes forever to load. Heroku is much better, faster and easier.

Also they did not delete my personal account from Heroku, which bluemix did because... I am not entirely certain why.

They also deactivated my business account, even though I was using it for business applications. When I realized that happened, it became clear that this is not a service anyone should use for anything that you need to ensure works.

0 of 0 found this helpful.
Helpful?
IBM Cloud review by <span>Kushal R.</span>
Kushal R.
Validated Review
Verified Current User
Review Source

Awesome Cloud based Services

Reviewed On
Validated Review
Verified Current User
What do you like best?

Its Cloud based.

So many services are provided, all at one place.

But the best part is there is something for everyone.

What do you dislike?

Can be somewhat confusing sometimes if you are new to it.

Since its new getting help can be challenging.

What business problems are you solving with the product? What benefits have you realized?

Currently i am just using the tool for learning purposes, but i think it will be widely used in near future primarily because its cloud based.

0 of 0 found this helpful.
Helpful?
Kate avatar
Kate from G2 Crowd

Learning about IBM Cloud?

I can help.
* We monitor all IBM Cloud reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.