IBM Kenexa Talent Acquisition Suite

IBM Kenexa Talent Acquisition Suite

(43)
3.2 out of 5 stars

The IBM® Kenexa® Talent Acquisition Suite is an integrated set of recruitment solutions augmented by proven consumer marketing tools and practices to help you build proactive talent pools of best-fit talent, market to and nurture candidates, deliver an exceptional candidate experience on any device, and reduce your new hires’ time to productivity.

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Showing 43 IBM Kenexa Talent Acquisition Suite reviews
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IBM Kenexa Talent Acquisition Suite review by User in Marketing and Advertising
User in Marketing and Advertising
Validated Reviewer
Verified Current User
Review Source

"It could be flashier but it does its job"

What do you like best?

I love how it's a on stop shop for getting candidates, storing their info and hiring new hires. It's easy. I can do everything from the one window.

What do you dislike?

I feel it looks a bit outdated, even the new experience that they just rolled out. It reminds me of an older talent acquisition website. I work in marketing, I'd like to have a new and modern feel to programs I use.

Recommendations to others considering the product

I appreciate the updated look to Kenexa but there is long road a head. it needs to be more modern, more sleek.

What business problems are you solving with the product? What benefits have you realized?

We're able to keep track and record of referrals and applicants. We've fixed our organization issues. No more missing resume! Also, we've insured that we have done every step during the onboarding progress by using the Onboard Manager! It is a life saver!

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IBM Kenexa Talent Acquisition Suite review by Cherrie M.
Cherrie M.
Validated Reviewer
Verified Current User
Review Source

"Had issues when I had it but missed it when they switched systems"

What do you like best?

It was very easy to learn the system and you didn't have to switch between Job Profiles and Candidate profiles to load stuff. It wasn't confusing at all and that was a nice change.

What do you dislike?

It would freeze up in the middle of a task or would take forever to load.

Recommendations to others considering the product

I would check it out, I enjoyed using it when I was with my old company.

What business problems are you solving with the product? What benefits have you realized?

Recruitment, Assessment, Compensation, Onboarding, Learning, Performance Management, Leadership, Employee Surveys, Social

What HR Management Suites solution do you use?

Thanks for letting us know!
IBM Kenexa Talent Acquisition Suite review by Joseph K.
Joseph K.
Validated Reviewer
Verified Current User
Review Source

""It's wondrous, with treasures to satiate desires both subtle and gross. But it's not for the timid."

What do you like best?

"Configurability."

Every vendor on the market likes to suggest that their product can be configured as much or as little as a client wants, but there are no other products on the market that offer the degree of pre- and post-implementation that BrassRing does. Through the deployment of user-generated objects like candidate forms, workflows, and automated rules I can use the BrassRing system to build a self-contained Executive Recruitment practice in a system that is otherwise configured to process 10,000+ hires in a year.

Others have mentioned the strength of the communication templates; the combination of blurbs, automated messages, templates, and some targeted user training provides a greater degree of flexibility for rapid, responsive and effective communication than most solutions as well. While social media integration is poor and the application process desperately needs work, it is a mistake for organizations to confuse application experience with CANDIDATE experience. A candidate wants to be heard, know that their application has been reviewed, and get timely and honest feedback; the communication tools therein are excellent for supporting the entire process.

That all being said, I should probably explain the title of this review. Yes, *I* can build an implementation that does all of these things, but not every organization has (or can afford) someone dedicated to designing, configuring, and maintaining advanced functionality in the system. The Workbench back-end platform is arcane to say the least, and requires dedicated resources that not every organization has. It is up to current or prospective IBM Kenexa clients to evaluate the extent of their investment, and the sort of return they require. If you run a large-scale recruitment process with many variations and complexities, an investment in time and effort can yield results that other systems cannot offer.

One last thing to note; BrassRing is one of the few ATS on the market that still supports a simple recruitment matrix for end-users (although you'll most likely need a power user to build it). This may seem like a small or trivial thing, but if you have a large recruitment staff with high volumes, this is a feature that you will want and need.

What do you dislike?

For starters, IBM Kenexa BrassRing on Cloud is a terrible name for a business application.

Beyond that, as other commentators have noted, system performance can be sluggish at the best of times. This can be true of any SaaS application, but I have seen service degrade to the point where the system begins to fail. Similarly, I have at times struggled working within the Kenexa and later IBM support model, where a clear lack of resources have left me waiting for timely support or simply having to sit on my hands.

The biggest challenge that BrassRing presents however is that some of the technology is clearly dated; the application experience in particular is clunky, and not suited for social-media inclined users. Social Media integration within the back-end is limited too, although this is less of a concern for organizations engaged in professional recruitment.

Recommendations to others considering the product

Know your recruitment practice inside and out. Don't design the system for the recruitment practice you have, design it for the practice you want; have your recruitment experts at the table at implementation as it is much easier (and cheaper) to design pre-implementation than post.

Don't engage this software if you just need a tool to collect and route general applications, BrassRing is best suited for large volumes, customized workflows, meeting regulatory burdens, and evolving business requirements.

Do engage the right people to support it; the system has extensive capabilities but does require dedicated professional staff with expertise in software, business processes, and recruitment in order to get the best value from the system.

What business problems are you solving with the product? What benefits have you realized?

Having worked with BrassRing at various organizations for nearly five years, I have found the system to be an industry-leader when it comes to designing complex, dynamic, and multi-level recruitment practices. If your organization needs a tool that will allow you to simultaneously hire hundreds (or thousands) of mass-market candidates and fill selected hard to fill roles, you'd be hard pressed to find a system that supports both.

IBM Kenexa Talent Acquisition Suite review by James R.
James R.
Validated Reviewer
Review Source

"Solid ATS without the bells and whistles"

What do you like best?

When I used Kenexa I found it worked well as a CRM, housing notes and contacts' details in easy to find directories with good search abilities.

What do you dislike?

Nothing jumps out at me but I remember wishing it had some of the more recent parsing abilities other CRMs had. For all I know it know has those capabilities.

Recommendations to others considering the product

I feel it is a solid ATS and I enjoyed using it. Depending our your organizations needs this ATS should be considered.

What business problems are you solving with the product? What benefits have you realized?

IT Staffing was the industry i ws working in and I mainly used it to track candidate discussions, meetings and the staffing life-cycle.

IBM Kenexa Talent Acquisition Suite review by User in Retail
User in Retail
Validated Reviewer
Review Source

"Organized and paperless"

What do you like best?

Kenexa allows me to view multiple applicants quickly with a great home page that lists all the current requisitions and number of new entries vs total entries. I also really like that all onboarding is paperless and it makes the day 1 orientation to much smoother.

What do you dislike?

Working for a large company with numerous different locations, an applicant can apply for a position and everyone can see and act on the entry - would be easier if it listed an applicant's preferred location or just locked out other locations from seeing them once the screening process began.

What business problems are you solving with the product? What benefits have you realized?

Kenexa alleviates the workload involved in the hiring process. It also gives me a checklist to make sure all onboarding is correct and completed before day one orientation.

IBM Kenexa Talent Acquisition Suite review by Dallas J.
Dallas J.
Validated Reviewer
Review Source

"Kenexa keeps our business staffed"

What do you like best?

Kenexa allows for simple management are recruiting of new employees. It is amazing for following a candidate from prospect through hiring.

What do you dislike?

Can be complex to set up, but with assistance it can be amazing!

Recommendations to others considering the product

Be ready to tinker. It is amazing when integrated into the other systems of a business but it takes time.

What business problems are you solving with the product? What benefits have you realized?

It allows for tracking of candidates, it is an amazing upgrade from paper applications! There is no hiring problem you cant solve with Kenexa.

IBM Kenexa Talent Acquisition Suite review by User in Consumer Services
User in Consumer Services
Validated Reviewer
Review Source

"Basic Functionality But Out of Date with Competitors"

What do you like best?

The interface is uncomplicated and simple, most of the features are organized on a single tab rather than in submenus.

What do you dislike?

The fonts are small and the layout feels outdated. Because so much of the menu tracking is based on hyperlinks, easy errors like pressing the back button can completely ruin sessions. The webpages frequently exhibit formatting issues when viewed on different browsers.

Recommendations to others considering the product

For basic features and ease of use, most of Kenexa's functionality is adequate. The IBM support resources are robust but I would recommend serious consideration of a more modern product prior to a full enterprise rollout.

What business problems are you solving with the product? What benefits have you realized?

Digitally centralizing requisitions, subsequent applications, and monitoring hiring processes. Because the information is cloud based, it can be easily accessed anywhere.

IBM Kenexa Talent Acquisition Suite review by Vineela M.
Vineela M.
Validated Reviewer
Review Source

"It can be Flashier"

What do you like best?

I love how it's a on stop shop for getting candidates, storing their info and hiring new hires. It's easy. I can do everything from the one window.

What do you dislike?

I appreciate the updated look to Kenexa but there is long road a head. it needs to be more modern, more sleek

What business problems are you solving with the product? What benefits have you realized?

We've fixed our organization issues. No more missing resume! Also, we've insured that we have done every step during the onboarding progress by using the Onboard Manager! It is a life saver!

IBM Kenexa Talent Acquisition Suite review by Sabrina M.
Sabrina M.
Validated Reviewer
Verified Current User
Review Source

"I use Kenexa "Prove, It," to test candidates on their computer skills. "

What do you like best?

They have a lot of testing choices, and it's every easy to use.

What do you dislike?

Sometimes the programs don't work on certain PC's

What business problems are you solving with the product? What benefits have you realized?

We get to see the candidates skill level, and see if they are a match for our clients.

IBM Kenexa Talent Acquisition Suite review by User in Aviation & Aerospace
User in Aviation & Aerospace
Validated Reviewer
Verified Current User
Review Source

"Kenexa: Time to Up the Ante"

What do you like best?

Kenexa (previously outstart) is easy to use when it comes to PowerPoint-esque development, especially for large groups of developers with a few people who know all of the ropes for when anything big comes up. It's laid out well and it can support large amounts of content, with multiple people looking at and editing the same courseware at the same time. It's online so easy to access.

The review capability is great as well, as it is all done online in the tool.

What do you dislike?

Kenexa just needs to catch up with other programs that offer more flexibility and access. They seem to have JUST caught up with PowerPoint in terms of animations and interactions, and that tool is as old as time (I'm pretty sure, right?).

It takes a lot of effort to set up courseware and requires programmers and experts in the program. Even layouts, despite adding visual tools, aren't easy to figure out. While development is easier once it's in progress, it's not easy to start.

Kenexa also needs to work out a lot of kinks, in both development and in exports. They have a few too many bugs/limits. For example, you can't copy and paste from word else hidden html code ruins exports and causes crashing. They need to start looking at xAPI tracking as well, since it's the future.

Recommendations to others considering the product

It can take a while to see improvements in the product, so expect that what you see is what you get. Determine what is most important to you in terms of development - large scale with great collaboration and review functionality- or a higher level of interaction and flexibility. This will help guide you in your decision.

What business problems are you solving with the product? What benefits have you realized?

Large-scale development with a high threshold for content and easy access by developers and reviewers.

IBM Kenexa Talent Acquisition Suite review by User in Entertainment
User in Entertainment
Validated Reviewer
Verified Current User
Review Source

"Talent Acquisition Specialists"

What do you like best?

I like how you can track candidates, create folders, and send communications through the system.

What do you dislike?

When I toggle between our two different sites - FC and PW - I have to completely shut down my internet browser and restart it.

What business problems are you solving with the product? What benefits have you realized?

We are keeping candidates in the know every step of the way during the interview process. It has helped us manage candidates and allowed us to present better tracking data.

IBM Kenexa Talent Acquisition Suite review by Kori C.
Kori C.
Validated Reviewer
Review Source

"Average product coupled with terrible customer service"

What do you like best?

Kenexa/Brassring fills the applicant tracking space with more tools than you can shake a stick at. It would appear to be robust and can do all things for all clients.

What do you dislike?

Where to begin. There are so many things to dislike. Let's start with the customer service. It is simply awful. My poor account rep was stuck in a lose/lose situation. He had to marshal internal resources to help with many of my problems...and he didn't have the authority to do it. So, as a customer it took forever to get simple things done. He was also saddled with so many clients he was put in a position where he was slow to respond. I can't think of a worse support model. Kenexa is generally disorganized. Poor communication at all levels is the norm.

The technology is cutting edge 1998. Unfortunately we are living in 2015. Kenexa Workbench is a joke. It was designed for Kenexa people only so it is all put together haphazardly. It is difficult to use. Some functionality is held with the Kenexa rep to do so you can do 90% of a set up, but you need Kenexa to do the other 10%. Nothing is simple. It requires multiple steps to do something as simple as add a value to an existing drop down list. The whole admin function needs to be blown up and started over. The product itself is adequate. Recruiters struggle to use the tool. It should be easy to find and disposition candidates. Yes they can do it, but it is difficult to do so compared to many, many other ATS systems out in the world.

The onboarding product 2xO should be pulled from the market. It is a horrid piece of software slop no one cares about (not even Kenexa). It is by far one of the worst pieces of technology on the market today. If the leadership at Kenexa had souls they would immediately decommission this worthless piece of crap, apologize for allowing this stain to exist in their company and return every penny of the customer's money.

It took four months to do the initial mapping and configuration for 2xO. It took ONE YEAR from that point to "go live." Out implementation person quit Kenexa because of this. No one is happy with the result. It is slow, awkward, clumsy, counter-intuitive to use. It is the only piece of software where it is actually faster to have the new employee fill out paper than it is to use this stinky piece of software. If you get stuck with this piece of crap, you have just been told by your organization that they HATE you and you should find another job soon. They have set you up to fail and will blame and fire you over this. I would only wish my enemies the task of implementing 2xO.

Recommendations to others considering the product

Don't do it. There are many better platforms that have more functionality, easier to configure and use, better customer service for less money.

What business problems are you solving with the product? What benefits have you realized?

A single international applicant tracking system which would allow us manage our entire recruitment function. That goal was met...but any wish for a user friendly system was somehow missed in the selection process. At best all I can say is Kenexa/Brassring an extremely average company and technology. So, if you're looking for vendor and technology solution that is outstanding in mediocrity, then Kenexa is just the company for you! Sign up now and keep your expectations low!

IBM Kenexa Talent Acquisition Suite review by Administrator in Staffing and Recruiting
Administrator in Staffing and Recruiting
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Verified Current User
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"Fairly accurate"

What do you like best?

It’s easy to use and gives a general, baseline score for the prove it tests.

What do you dislike?

MS Excel testing is not accurate because it doesn’t recognize short cuts, right clicks or control functions.

What business problems are you solving with the product? What benefits have you realized?

It’s a way for me to test certain software skills for talent to present to clients.

IBM Kenexa Talent Acquisition Suite review by User in Pharmaceuticals
User in Pharmaceuticals
Validated Reviewer
Verified Current User
Review Source

"Not the best "

What do you like best?

I like the homepage interface - the most used features are right at your fingertips.

What do you dislike?

The speed - it is slow and goes down from time to time.

What business problems are you solving with the product? What benefits have you realized?

We use Kenexa as an ATS and do our onboarding with it as well.

IBM Kenexa Talent Acquisition Suite review by Internal Consultant in Automotive
Internal Consultant in Automotive
Validated Reviewer
Review Source

"Kenexa"

What do you like best?

It is a global solution and is somewhat easy to use.

What do you dislike?

It is not very intuitive and does not have adequate triggers for workflow.

Recommendations to others considering the product

I think that an organization will need to consider if Kenexa is right product for their organization, especially if it is a global solution that will need to keep up with change.

What business problems are you solving with the product? What benefits have you realized?

We are able to manage and track applications and out hiring/recruiting process.

IBM Kenexa Talent Acquisition Suite review by Lina D.
Lina D.
Validated Reviewer
Verified Current User
Review Source

"My Kenexa Experience"

What do you like best?

Utilizing Kenexa Brassring (now IBM) as our ATS at SHC - the best feature is the communication email template we can send over to multiple candidates with one click! Easy way to stay in touch with our candidate pool and coordinate phone screens in a more efficent manner.

What do you dislike?

Our posting feature sometimes has issues. I'm not sure if it is a Kenexa problem or due to server error.

Recommendations to others considering the product

Kenexa is an easier ATS to use then Taleo or PeopleClick. However, in onboarding our candidates have issues with their w4 forms typically so you may have to follow up during that step in the process!

What business problems are you solving with the product? What benefits have you realized?

We utilize Kenexa Brassring (now IBM) as our ATS. We are hiring candidates for our store locations - both Kmart and Sears. Candidate tracking is essential for a TA organization and Kenexa has helped us achieve it. Thank you!

IBM Kenexa Talent Acquisition Suite review by User in Staffing and Recruiting
User in Staffing and Recruiting
Validated Reviewer
Review Source

"Kenexa Assessments"

What do you like best?

I like that it works on most machines, easy to launch and scores are easy to read.

What do you dislike?

Some tests require specific computer software or browsers, which can be confusing for the end users.

Recommendations to others considering the product

Check out their FAQ pages for questions that you may not have thought of yet.

What business problems are you solving with the product? What benefits have you realized?

Clerical assessments and software assessments are a great way to benchmark teams and associates.

IBM Kenexa Talent Acquisition Suite review by Brett K.
Brett K.
Validated Reviewer
Verified Current User
Review Source

"Kenexa: ATS Solution for International Company"

What do you like best?

Kenexa is a versatile applicant tracking system that allows global candidate flow tracking without sacrificing regional autonomy. We have been able to customize the system to fit my company's needs.

What do you dislike?

It seems that recently our customer service has declined over the past few years. Our designated Kenexa consultants are less helpful in creating results based solutions to fit our needs.

Recommendations to others considering the product

It seems like Kenexa is pushing the configuration responsibilities back to the clients over the past 2 years. If you don't have an internal work bench user team, Kenexa could be hard to implement.

What business problems are you solving with the product? What benefits have you realized?

EEO Compliance, Candidate Sourcing, and Universal Global Requisitioning are all major successes and benefits to the proper utilization of Kenexa for our recruitment needs.

IBM Kenexa Talent Acquisition Suite review by Anthony Q.
Anthony Q.
Validated Reviewer
Verified Current User
Review Source

"Best ATS I have used yet!"

What do you like best?

I like the split screen dashboard. It makes for easy multitasking (working while phone screening). I also like how the tool seems proactive. Ie if you choose phone screen a reusme and phone screen for pops up.

What do you dislike?

Its a little clunky...like all ATSs'. Lots of clicks, lots of pop up screens, waiting, loading. But the end result is always seamless.

Recommendations to others considering the product

Mess around with it!

What business problems are you solving with the product? What benefits have you realized?

Kenexa helps me work fast and as a Talent Resource Conslutant part of my job is to think and work on the fly. This tool makes organizing easy and helps me stay on track and meet my goals.

IBM Kenexa Talent Acquisition Suite review by User
User
Validated Reviewer
Review Source

"Room for improvement "

What do you like best?

Easy to understand and intuitive for new and inexperienced users

What do you dislike?

Does not provide a customizable experience; the recruitment process has to fit in with the software, rather than the other way. Does not port new hires into HRIS.

Recommendations to others considering the product

Make sure that you can change your internal processes to meet the process of the software.

What business problems are you solving with the product? What benefits have you realized?

Maintaining pipeline

IBM Kenexa Talent Acquisition Suite review by User in Insurance
User in Insurance
Validated Reviewer
Verified Current User
Review Source

"Easy to use a little complex at times. "

What do you like best?

It allow you to track the progress of a potential candidate from start to finish.You can track communications to each candidate to see when you email or last contact the candidate. You can pull resumes from different sources by using keyword searches for the type of employees you are looking to hire

What do you dislike?

I found the system unnecessarily complex. I thought there was too much inconsistency in this system. I found the system very cumbersome to use.

Recommendations to others considering the product

Small recruiting and more HR use then mass recruiting use.

What business problems are you solving with the product? What benefits have you realized?

We are recruiting for Agents that want to own their own small business. We get alot of different types of people and resumes. Resumes from all over the state.

IBM Kenexa Talent Acquisition Suite review by Avni S.
Avni S.
Validated Reviewer
Review Source

"Simple ATS to use"

What do you like best?

I used Kenexa Brassring in the past and I liked it's simplicity. It was fairly easy to use. The communication email template in Kenexa could be sent to multiple candidates which was great. It was also good to stay on track with the candidate pool.

What do you dislike?

Slow processing is quite common with Kenexa. There were multiple times where I was logged off and had to sign in again. I also don't like the fact that their is no social media integration. y

Recommendations to others considering the product

In my opinion, Kenexa does not have too many dynamic features. It would help if their is a scheduling tool inside the ATS itself.

What business problems are you solving with the product? What benefits have you realized?

Depending on company size, Kenexa Brassring is good for mid size organizations.

IBM Kenexa Talent Acquisition Suite review by Administrator in Leisure, Travel & Tourism
Administrator in Leisure, Travel & Tourism
Validated Reviewer
Review Source

"Kenexa Testing software very useful for pre-employment testing"

What do you like best?

When I worked in a unionized environment, we did typing and data entry tests in addition to assessing Word and Excel skills. When I first started we didn't have software to do this so everything had to be marked by hand. According to the union, each employee had to be given 2 chances to write the test, so the candidate often had to wait around while we marked their first attempt. When we switched to Kenexa Prove It!, the results would be emailed to me immediately with no delay. Not only could I compare scores, I could also accurately compare how long each candidate took on each question to see what areas they struggled with. The whole process was incredibly efficient and saved ourselves and the candidates a lot of time. It also allowed us to test at our remote locations much more easily. Managers outside of HR didn't need to worry about trying to mark exams for us-they simply needed to set them up on a computer and walk away until they were finished and I confirmed the results had come through. I also liked that the tests could be personalized depending on the skill set needed for the role.

What do you dislike?

The UI was a bit outdated and it was confusing for candidates who were not the most computer literate when to start the test. Many accidentally started the test without realizing and received poor scores because they didn't realize they had clicked start being taking a moment to compose themselves before starting a timed test. Having more clear instructions and a more obvious start button would help.

Would also like to see a list of actual questions available rather than just a vague question list-this would make it easier for managers to pick out the questions that relate the required skills more easily.

What business problems are you solving with the product? What benefits have you realized?

We were trying to automate our testing process and make it easier for testing to be completed at locations that didn't have HR on site. It also allowed testing administration to be controlled by one person for the country, rather than each individual setting up and marking themselves. The time saved from marking alone was a huge improvement.

IBM Kenexa Talent Acquisition Suite review by Administrator in Chemicals
Administrator in Chemicals
Validated Reviewer
Verified Current User
Review Source

"Kenexa - BrassRing"

What do you like best?

The system is user friendly, provide a vast range of Talent Acquisition support, from processing applicants, updating statuses, sending it to Hiring Manager with a click of a button. Best part is, if utilized well, their Data Insight Tool will be very helpful to generate metrics and for strategic planning year on year.

What do you dislike?

It may have delayed responses from tech support if you encounter some issues, but none too severe. Also, depending on connection and number of users, sometimes you might experience slow load response.

What business problems are you solving with the product? What benefits have you realized?

Targeted more on the quality of hire, time to fill for each positions, and even to use it to discuss specific red flags of positions by refering to the JDs generated from the requisitions.

IBM Kenexa Talent Acquisition Suite review by Tania T.
Tania T.
Validated Reviewer
Verified Current User
Review Source

"Kenexa "

What do you like best?

The integrity of the data. The data is very accurate and supports our business goals of staying competitive and maintaining internal equity.

What do you dislike?

Lack of support to update Enterprise model

Recommendations to others considering the product

We purchased the enterprise edition but never fully implemented the solution since we found little support from Kenexa and a huge workload due to an implementation. For what we paid we could have used a bit of handholding.

What business problems are you solving with the product? What benefits have you realized?

Tools to ensure sound compensation practive. We have maintained compensation equity utilizing Kenexa.

IBM Kenexa Talent Acquisition Suite review by Executive Sponsor in Higher Education
Executive Sponsor in Higher Education
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Review Source

"I've been using Kenexa for almost a decade, and at 3 different companies!"

What do you like best?

Kenexa has the science and the art! The process and system are the science and Kenexa partnered with us to make it feel like our culture and worked closely with our business leaders to help iron out any issues so that we would have support from our business leaders. This was key and not something that other RPOs offer.

What do you dislike?

Implementing an RPO isn't a silver bullet to hiring. It takes time to implement and business leaders using the process need to invest their time to share feedback in order to incrementally improve.

What business problems are you solving with the product? What benefits have you realized?

We needed a process that would allow us to measure our hires against a performance profile to ensure that we were getting a return on our process. In addition to doing this, retention and job satisfaction are higher not to mention overall client satisfaction.

IBM Kenexa Talent Acquisition Suite review by User in Hospital & Health Care
User in Hospital & Health Care
Validated Reviewer
Review Source

"Solid ATS"

What do you like best?

Loved the shared folders for sourcing, sharing of candidates among Recruiters

What do you dislike?

Nothing major sticks out as issues with Kenexa. We had an antiquated HRIS system that sometimes struggled to integrate with Kenexa.

Recommendations to others considering the product

Very good option for large companies

What business problems are you solving with the product? What benefits have you realized?

Quick and easy processing of applicants

IBM Kenexa Talent Acquisition Suite review by Internal Consultant in Insurance
Internal Consultant in Insurance
Validated Reviewer
Verified Current User
Review Source

"Functionality exists but UI and customer support is lacking"

What do you like best?

The system is robust and allows for a large scale of recruiting, like in a retail environment. It is also possible to integrate it with several other systems without a lot of effort.

What do you dislike?

UI is clunky and the improvements are slow. There are many feature quirks (for ex. you can only ask the candidate for the date in dd/mm/yy format). Customer service is not the best, a lot of turnover.

Recommendations to others considering the product

If you are looking for a simple, intuitive system, Kenexa has a long way to go. If you are a complex organization requiring a lot of information, Kenexa could be your solution

What business problems are you solving with the product? What benefits have you realized?

Recruiting process has been streamlined significantly

IBM Kenexa Talent Acquisition Suite review by User in Facilities Services
User in Facilities Services
Validated Reviewer
Review Source

"Once you get the hang of it..."

What do you like best?

Kenexa flows. It has logical steps that make sense as you move candidates through the system.

What do you dislike?

It was always very slow to load making it time consumer for pulling applications.

What business problems are you solving with the product? What benefits have you realized?

It’s a time saver when it comes to processing electronic I-9’s.

IBM Kenexa Talent Acquisition Suite review by Consultant in Information Technology and Services
Consultant in Information Technology and Services
Validated Reviewer
Review Source

"Not a tight product"

What do you like best?

I really didn't like working with Kenexa. It was good to track candidates but not the best software.

What do you dislike?

It was rather sloppy and could be buggy at times.

Recommendations to others considering the product

Go with Taleo, Workday, Bamboo

What business problems are you solving with the product? What benefits have you realized?

Tracking and recruiting candidates.

IBM Kenexa Talent Acquisition Suite review by User
User
Validated Reviewer
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"Excellent for tracking, functionality leaves something to be desired."

What do you like best?

Ability to update status' for tracking, easy to see where people are in the process.

What do you dislike?

Resume parsing is not great, and applicants that apply multiple times lose info on their parsed resumes.

What business problems are you solving with the product? What benefits have you realized?

Ability to track candidates.

IBM Kenexa Talent Acquisition Suite review by User in Defense & Space
User in Defense & Space
Validated Reviewer
Review Source

"Director HR"

What do you like best?

its an IBM product; being an IBM product there is the possibility of better investment

What do you dislike?

its hard to use and it is also an IBM product--IBM products do not talk to each other.

Recommendations to others considering the product

Not intuitive; too support not that great from IBM

What business problems are you solving with the product? What benefits have you realized?

Kenexa is our applicant tracking system

IBM Kenexa Talent Acquisition Suite review by User in Information Technology and Services
User in Information Technology and Services
Validated Reviewer
Verified Current User
Review Source

"Good product but not right for true sourcing recruiting groups"

What do you like best?

I love the flexibility the system provides. There are 5 different ways to do one thing. The system speed is also great!

What do you dislike?

2xB is not made for recruiting groups that do passive candidate sourcing. Ex: there is no direct way to update a resume in a talent record. You have to add the candidate as "new" and then let the stacking logic recognize it as a duplicate.

Recommendations to others considering the product

Make sure you have a competent IC when going through your implementation.

What business problems are you solving with the product? What benefits have you realized?

Speed

IBM Kenexa Talent Acquisition Suite review by User in Hospital & Health Care
User in Hospital & Health Care
Validated Reviewer
Review Source

"Easy to use"

What do you like best?

Interface is very user friendly and easy to learn. Good for folks learning Hris

What do you dislike?

Need to get familiar with certain nuances but when you understand the logic, it gets easy.

What business problems are you solving with the product? What benefits have you realized?

Finding pool of talent

IBM Kenexa Talent Acquisition Suite review by Administrator
Administrator
Validated Reviewer
Review Source

"Great tool for HR needs"

What do you like best?

Ease of access, user friendly and has the tools I need to perform my job more efficiently.

What do you dislike?

I would like to see more options and choices.

What business problems are you solving with the product? What benefits have you realized?

Allows us to be more efficient by saving time.

IBM Kenexa Talent Acquisition Suite review by Administrator in Marketing and Advertising
Administrator in Marketing and Advertising
Validated Reviewer
Verified Current User
Review Source

"Kenexa and a Recruiter "

What do you like best?

It keeps up completely compliment and tracks all paperwork seamlessly.

What do you dislike?

From a functional standpoint, it is extremely finicky and downright slow. It's best used as a way to disposition candidates, instead of actually searching for candidates.

Recommendations to others considering the product

Making it a more integrated ATS. Should be easier to do candidate searches, and provide a calendar application.

What business problems are you solving with the product? What benefits have you realized?

I hire account roles and digital marketing roles for a large advertising agency.

IBM Kenexa Talent Acquisition Suite review by User in Restaurants
User in Restaurants
Validated Reviewer
Review Source

"User friendly interface "

What do you like best?

Easy program to use ...Searches are Not difficult

What do you dislike?

I wish that I could pull up a search And print directly instead of having to open in the category

What business problems are you solving with the product? What benefits have you realized?

Makes recruiting easier

IBM Kenexa Talent Acquisition Suite review by Administrator in Information Technology and Services
Administrator in Information Technology and Services
Validated Reviewer
Review Source

"User Friendly!"

What do you like best?

The employee engagement tool is very user friendly. The reporting function is very intuitive.

What do you dislike?

It would be nice for the "super user" to have more control over updating fields and and information on the back-end of the product.

Recommendations to others considering the product

Ask for an implementation guide. You don;t know, what you don't know. It can be very frustrating when setting up a system to later find out you had "options" for customizing certain fields, portels, etc.

What business problems are you solving with the product? What benefits have you realized?

Employee Engagement. The action planning tool is very helpful for preparing for meetings with management and helps with accountability.

IBM Kenexa Talent Acquisition Suite review by Administrator in Retail
Administrator in Retail
Validated Reviewer
Review Source

"Kenexa/ Proveit"

What do you like best?

Ease of selecting the assessments. Ability to send to multiple Cándida at sane time

What do you dislike?

Result at times are hard to find; inability to source

What business problems are you solving with the product? What benefits have you realized?

Assessing candidates for hire.

IBM Kenexa Talent Acquisition Suite review by User in Computer Software
User in Computer Software
Validated Reviewer
Verified Current User
Review Source

"Kenexa Review"

What do you like best?

I enjoy the ease of use and appealing user interface

What do you dislike?

Errors and slow processing happen often, and I've had situations where I've had to log off and log on again.

Recommendations to others considering the product

User-friendly and appealing user interface.

What business problems are you solving with the product? What benefits have you realized?

Recruitment

IBM Kenexa Talent Acquisition Suite review by Alejandro A. C.
Alejandro A. C.
Validated Reviewer
Review Source

"Slow but effective"

What do you like best?

It's easy to find stuff through Kenexa. I usually have more than 2-3 openings going on at the same time, and the fact that we can use Kenexa to sort out candidates makes it easy for me to go through specifics, either by Req # or by candidate type or candidate status. It also helps me communicate better with our recruiting staff as everything goes through the system.

The smart approval option is also a neat feature.

What do you dislike?

It's too slow. Also, not compatible with the latest Internet Explorer update.

Recommendations to others considering the product

It gets the job done, just make sure you have enough time to go through it.

IBM Kenexa Talent Acquisition Suite review by Administrator in Pharmaceuticals
Administrator in Pharmaceuticals
Validated Reviewer
Verified Current User
Review Source

"I enjoy using it more than some of the other products i have used"

What do you like best?

being able to quiclkly go through candidate profiles

What do you dislike?

lack of searching capability. i find it clumsy to search for candidates in the system

What business problems are you solving with the product? What benefits have you realized?

staffing needs. not too many at this point

IBM Kenexa Talent Acquisition Suite review by Administrator in Public Relations and Communications
Administrator in Public Relations and Communications
Validated Reviewer
Verified Current User
Review Source

"Kenexa BrassRing Not My Cup of Tea"

What do you like best?

It does allow for organizing candidates.

What do you dislike?

not user friendly, looks old, not intuitive

What business problems are you solving with the product? What benefits have you realized?

tracking candidates -- being able to see a candidate through the hiring process

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