IBM OpenPages GRC Platform

2.0 out of 5 stars

The IBM OpenPages GRC Platform delivers a modular platform for foundational GRC, enabling businesses to deploy scalable solutions for managing enterprise wide risk and compliance. Designed to increase overall productivity and efficiency, the OpenPages GRC Platform supports agile implementation for rapid time to value.

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IBM OpenPages GRC Platform Reviews

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Showing 2 Governance risk and compliance reviews
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Governance risk and compliance review by <span>Patricio S.</span>
Patricio S.
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What do you like best?

This product is a very powerful tool to monitor and control the operational risk at your organization. You can setup from scratch a work flow to automate the management or operational risk by setting up different phases, automating somehow the process.

This tool has several modules that include analytics and metrics related to risks, it also allows to capture data from other sources and integrate them.

One feature I really liked about the tool is that you can handle all your operational risks using this product. In my organization, it was a cloud based solution so the tool was always available.

With this tool I was able to develop a Dashboard with thresholds and KPIs as part of a Management System to ensure that all risks were treated and covered at their correspondent moment. It is really visual and makes Upper Management Reporting really simple.

What do you dislike?

The only topic I could say i did not like was the complexity to implement the solution. It took more time than expected but in the end, it was very valuable, so was just a matter of really dedicating time to think the work flows and risk management activities from the very beginning.

Recommendations to others considering the product

The initial analysis you need to do to make this happen is really important. If you want to implement the tool successfully, dedicate enough time to design the process and finding ways to remove non-value added activities and automate as much as possible.

What business problems are you solving with the product? What benefits have you realized?

There were a lot of unmanaged risks in my organization or risks that were not being managed based on the global process, so mapping the global process in the tool was the key challenge we had. After this, we were able to capture all ad-hoc tools or spreadsheets that were handling risks and on board them into this product.

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Governance risk and compliance review by User in Computer Software
User in Computer Software
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Risk Assessment User

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What do you like best?

It's visually appealing. That's about it. There are a lot of features, but the way that they implement it makes it impossible to use.

What do you dislike?

-It takes 60 minutes to create an issue with a few associated action plans.

-The application is slow and the amount of manual input required is nauseating.

-The automation is awful. I should be able to assign one owner, contributor, and assessment owner for multiple action plans within an issue, but that functionality is not available,

-When errors are generated due to incomplete form items, it does not identify all of the missing items - it just identifies the next missing item.

-This product forces me (and many of my colleagues) to take a serious hit in our billability or to put in extra hours. I don't mind working extra hours when it's for a legitimate reason, but its unacceptable that it's because IBM is unable to make this technology usable.

Recommendations to others considering the product

Don't buy it and avoid using it. Find solutions elsewhere.

What business problems are you solving with the product? What benefits have you realized?

Risk Assessment reviews, Risk Management, Governance, SOX/GLBA/ISO compliance, etc. Large-scale enterprise organization.

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