IBM Rational Quality Manager

(8)
3.8 out of 5 stars

IBM® Rational Quality Manager™ is a collaborative, web-based, quality management solution that offers comprehensive test planning and test asset management from requirements to defects. Built on the Jazz platform, it enables teams to seamlessly share information. It uses automation to speed project schedules and report on metrics for informed release decisions. It can also be purchased as part of the Collaborative Lifecycle Management solution—a set of seamlessly integrated tools: IBM Rational Team Concert, IBM Rational Quality Manager and IBM Rational DOORS Next Generation.

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Quality management review by <span>Dmitry L.</span>
Dmitry L.
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RQM can help you in testing

What do you like best?

Great base functionality. You can start work very fast - just put only data you need and leave other fields empty. You can customize your project when you need - remove fields or add new to store data you will need. It's stable and I don't remember when I've got really critical error with RQM. You need browser and link to RQM to star work - no any installation on client side. Server installation also rather simple. You can have different projects with different configuration, but if you need common reporting on several projects - they need to have the same fields you will use in reporting (other fields could be different).

What do you dislike?

IBM is big and not fast. If you need some new functionality and rise request (from jazz.net) there are no guaranty you'll got it and often it's hard to get answer from product team why they decide not to include you request in one of next release. Some information is "property of IBM" and it's hard to get details on internal database structure of RQM to you SQL in reporting. Some additional features like integration interfaces can be changed in next release so you will be need to redevelop you own integration add-ons.

Recommendations to others considering the product

start from base configuration, don't try to put all data you have into RQM - use only fields you really need at first. Then look at your experience, remove unused fields and add custom fields you need. Don't use the same project for different teams - better to use different team areas to define access for projects based on team areas. In case you will have to share the same project with different teams - use additional field to easy filter test cases etc. from different teams. At least define additional prefix in the name of each test case (and other artefact) like "teamA.test case for login page", "teamB.test case to create profile".

What business problems are you solving with the product? What benefits have you realized?

We use RQM for manual and automate testing and store all data about testing process in one repository.

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Quality management review by User in Information Technology and Services
User in Information Technology and Services
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Incredible Power and features with complexity to match

What do you like best?

There is a lot of features to make sure you can get the data and reporting you need for your project. It has many options out of the box for a person to use and with configuration there is even more available.

What do you dislike?

Too complex for a normal team to use. There would need to be a person dedicated to its use and get training on it to get everything out of it. Installing the system is not easy and user reporting is not a mandatory feature.

Recommendations to others considering the product

Make sure you try to install it yourself. We have to depend on a 3rd party to keep it working for us. Be clear on what you want from them like the user reporting was not there for us. This also has a bunch of extra parts and so much can go wrong. the jazz server has been a problem and the use of java too.

We've had it running for 6 months with problems here and there. Without support from an expert we've would have many problems. It also took us a month to get it implemented with the help of another company.

What business problems are you solving with the product? What benefits have you realized?

Making sure we have defects identified and fixed. Tracking the progress of the fixes.

What Software Testing solution do you use?

Thanks for letting us know!
Quality management review by <span>Steve W.</span>
Steve W.
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Extremely great experience using Rational Quality Manager

What do you like best?

What I liked the best is that you can manage your entire testing process directly within the tool. It gives you the capability to write your entire test plan, test cases, test scripts and import requirements from ReqPro all within the tool.

What do you dislike?

The reporting mechanism. The reporting needs a lot of work to be able to view the data within the tool much better. It's kind of frustrating.

Recommendations to others considering the product

Highly recommend RQM...especially if you are a "Rational" shop. It integrates extremely well with ReqPro with ease. This tool will improve the way you manage your test artifacts and processes. It's easy to use and highly customizable.

What business problems are you solving with the product? What benefits have you realized?

It allowed our team to have both System Test and User Acceptance Test teams to manage their testing processes. That is something Excel is not built to handle. We went from Excel to RQM and it improved our entire test process.

Quality management review by <span>Seemi J.</span>
Seemi J.
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Functional Test Analyst - worked as a contractor for Highmark Insurance

What do you like best?

Very neat layout. Allows for a well-organized work. It was always convenient to use it. User-friendly. Was an employee of CIBER (a IT service company), and we used to sit at a different location than Highmark. For every new project we used to receive requirements and it was very clear what the Highmark needs. The entire testing process was made easier. Made a good installation choice.

What do you dislike?

Actually I didn't dislike this tool as it was very user-friendly. Used this tool for two years on multiple projects and felt the most comfortable receiving requirements, perform testing, and submitting back the work.

Recommendations to others considering the product

Great product - go for it!

What business problems are you solving with the product? What benefits have you realized?

Improving the quality of products. This tool made it easier and accurate.

Quality management review by User in Insurance
User in Insurance
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Four year user of manual testing in RQM & Rational Tools

What do you like best?

I like the link to the requirements tool. We used to use RequisitePro and now we use RDNG.

What do you dislike?

The interface is frustrating: it bounces around as one makes entries, there are side panes that slide around until you figure out how to pin them, if you can. Navigation can be idiosyncratic from screen to screen, sometimes requiring one to place one's cursor in a field and tab to see the fields that extend off the screen.

The interface for reports is horrible.

The underlying structure that supposedly allows re-use of test cases is apparently flawed in that you can re-use a test case but you can't update it without overwriting the originally recorded results.

What business problems are you solving with the product? What benefits have you realized?

The only benefit is a standard test documentation tool.

Quality management review by <span>Tega E.</span>
Tega E.
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Rational Quality Manager Review

What do you like best?

RQM integrates well with tools that support other disciplines such as requirements management and configuration/change management. For example, Rational Requirements composer (RRC), Reqpro, Rational Team Concert (RTC) and ClearQuest.

What do you dislike?

RQM is slow to load on web browsers which could be due to poor scalability. RQM's performance also tends to become slower with more users. Furthermore, RQM is relatively expensive to purchase. The pricing appears to limit the adoption of RQM by smaller teams that don't have a robust budget.

What business problems are you solving with the product? What benefits have you realized?

Full life cycle traceability accross SDLC disciplines,

Reliable metrics of test assets.

Adequate tracking of test assets.

Reliable Impact analysis.

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