IBM Rational Team Concert

(18)
3.9 out of 5 stars

IBM Rational Team Concert manages plans, tasks, project status, as the critical link between required and delivered work. Rational Team Concert provides flexibility to adapt to any process, which enables companies to adopt faster release cycles and manage dependencies across both small and complex development projects. This solution offers no-charge server software and flexible pricing models. It becomes a complete Collaborative Lifecycle Management solution—when purchased as a set of seamlessly integrated tools: IBM Rational Team Concert, IBM Rational Quality Manager, and IBM Rational DOORS Next Generation.

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IBM review by <span>Dmitry L.</span>
Dmitry L.
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RTC for Jazz teams - (too) many options to use

What do you like best?

you can start with RTC in 1 day - basic installation very simple, no need administration for "out of the box" use. Web interface and Eclipse plug-in - you can choose what you like more or use both. Many integrations with other popular tools (GIT, Jenkins, etc.)

What do you dislike?

GUI is not so easy as I like. And RTC has too many features for small teams. For a few process configuration tasks you can't use both web or eclipse GUI - you must know which one you should use. Some important (for us and other customer) features waiting for years after we submit it as enhancement on jazz.net.

Recommendations to others considering the product

Start with free 10-users license - you can try all features free and decide do you need RTC or not. You can also use trial licenses for a number of users in case you need more then 10. each license works for 60 days and you can use specific RQM or RTC license for first 60 days and then use "Rational solution for CLM" license (it covers all other) for another 60 days. So you can get 120 day trial. Then you can upgrade for next release and get next trial licenses for new release (IBM issues different licenses for different releases).

What business problems are you solving with the product? What benefits have you realized?

Source control, defect tracking with testing (RQM) and requirements (RDNG) integration. Main benefits - we can track current state of defects and changes. Sometimes we also can check requirements, but it's really hard to force people update requirements in time, so start with small number of most important requirements.

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IBM review by Administrator in Automotive
Administrator in Automotive
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RTC capabilities and its strength and weakness

What do you like best?

Work items with flexible process flows, reviews, approvals, discussions features captured / bundled at a single place.

Easy to get the complete information of the work item with the history how it evolved.

What do you dislike?

The work item is a static page, built with the process flows, set of attributes as per the work item design. End user does not have option to improve the work items sometimes which is dynamic in nature.

Example in automobile industry - Vehicle development, there are few cases that the systems/ECU's (Electronic control unit) can get added up due to the market scenarios, competition, technology advancements. As per my initial requirements I might have 15 ECUs, due to market scenarios, now I might need to increase few more systems / ECUs I'm my RTC project area to accommodate the new systems, which currently the admin can only do it to enhance the attribute enumeration literals, meaning dynamic addition by the user is not available.

Other scenarios - In project planning with tasks. Each task is managed as an single work item, if I need create sub tasks under it, then I need create as child tasks linked to the main task work item as parent. If there is a option for parent task to hold sub tasks within the same work item and also provides the lifecycle status of tasks and sub tasks

Recommendations to others considering the product

It is wonderful tool with lots of features and capabilities such plans, work items and SCM for artifacts management. Dashboards are really great, it gives lot of visualization to prioritize the work.

What business problems are you solving with the product? What benefits have you realized?

Project management - Internal planning and external planning with vendors using RTC.

Common database similar to SVN for artifacts management using RTC SCM capability.

Defects tracking, SW releases from suppliers.

What ALM Suites solution do you use?

Thanks for letting us know!
IBM review by <span>Zoltan L.</span>
Zoltan L.
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Pretty good, even if it really only works well as a full-suite SDLC management solution

What do you like best?

Rational Team Concert, or RTC for short, works best as a full SDLC development, test management, and release management suite. When you have your software architecture and project work management integrated into it, and have tasks assigned and processed the way they should, it really gives the management and end-users great visibility of their projects and where they are in their various phases. However to do that requires that EVERYONE learn and use RTC fully. And that is just way too high a barrier to entry for many places to surmount as they need to continue DOING rather than learning, which is admittedly inefficient and stupid and leads to bad practice becoming ingrained in an organization and thus institutionalized. However, until senior management grants enough time for people to learn to RTC fully as it should be, which is the role of the braver middle managers to push, i.e. be real leaders instead of yes-men goons for the seniors, it a such an easy set of tools to misuse, abuse, waste the potential of, and otherwise turn it into a mediocre partial solution as part of your kit for the SDLC.

That said, the following things are good:

Strong admin controls and powerful automation capabilities in concert (no pun intended) with tools like UrbanCoder for deploying releases.

Good universal work item reference system. Everything can always be found using these, unlike other systems that will use different (i.e. non-universal) references for different things, confusingly enough.

Great for managing work-streams and giving your client/business stake-holders views of your progress via easily managed browser-accessible dashboards.

Relatively easy to manage the forked development of existing stable releases by different teams, or even within the same team if need be for experimental bifurcated development.

Everyone in the SDLC has a role in RTC. Truly everyone. This makes access really nice to control.

What do you dislike?

The admin controls are powerful but there is a steep learning curve and you WILL need support from IBM to help you there. It's just too damn powerful to manage easily at the start if you're new to it as an admin.

The concept of the SDLC in RTC is very good and plainly obvious but if you're bringing this tool into an existing organization, your devs, testers, etc. will NOT accept it readily. You MUST ensure that they have adequate time to be trained with it, have sessions to just experiment and be able to ask questions, and offer unlimited retraining sessions. Seriously. Make the RTC admins own that, because ultimately that will save YOU time and frustration as an admin as people will start learning the RTC method and become less and less likely to cause huge alarms and panics in the last hours before a deployment is scheduled.

Recommendations to others considering the product

Ensure you have plenty of time allocated for training, more training, and retraining. Forcing RTC on users with no time to learn to use it properly is a recipe for disaster.

What business problems are you solving with the product? What benefits have you realized?

Managing the whole SDLC, from planning, development, testing, and release into the production environment.

It manages code-bases across all projects, year after year, compartmentalizing development streams readily in projects with ease.

IBM review by Internal Consultant in Information Technology and Services
Internal Consultant in Information Technology and Services
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Best tool which combine change and configuration management activities seamlessly

What do you like best?

It provides change and configuration management activities which ensure the linking between these two inter-related things. it helps release managers to deal with change items like tasks and defects rather spend hours in figuring out which configuration they should include in build. Also provide out of the box SAFe template which can provide good start for SAFe implementation

What do you dislike?

Integration with Visual Studio is not that great. Furthermore licenses are too expensive

What business problems are you solving with the product? What benefits have you realized?

The major benefit we are getting is trace-ability of change item with configuration items as well as with requirements and quality artifacts. The complete SDLC treability help us in visualizing 360 view of project.

IBM review by Administrator
Administrator
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Agile Project Management Tool

What do you like best?

The dashboards and GUI produced as a result of IBM RTC Tool are very easy to understand, loved by Senior Management for the various detailed versions (cuts of data) that can be viewed by them. Widgets can summarize the data very well. Reduced management risk - By continuously integrating your system, you know exactly how much functionality that you have built to date. Provides high visibility into project activities and team progress, thus enhancing team collaboration with integrated features

What do you dislike?

A bit difficult for new users to understand as they can get easily inundated and confused with the User Interface. A good deal of navigation and hands-on required before anyone can begin to understand the system. There can be difficulty with transferring data between the server and the client such a timeouts, out of memory errors or general slowness

Recommendations to others considering the product

A little more hands on with the tool will help you understand the tool better, resulting in better use of the tool.

What business problems are you solving with the product? What benefits have you realized?

We were trying to build the Resource Management capability for the program. Earlier we were using SharePoint Lists to manage this, but it was a task to prepare graphical representations of the data for over 5000+ resources in addition to manually editing the details in SharePoint. This tool helped us with easy GUI creation and management of resource data was a breeze thereafter.

IBM review by <span>Pankaj M.</span>
Pankaj M.
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Verified Current User
Organic
Reviewed On

RTC is very User friendly change and configuration management tool available in market.

What do you like best?

Its very user friendly tool and having collaboration with test and requirement management tool.

Java API's are available for writing extensions that makes RTC more reliable tool in the market.

What do you dislike?

Some features in rtc can be achieved only through rtc eclipse client.

In SCM part very limited options available at web client.

What business problems are you solving with the product? What benefits have you realized?

Defect Management, Change Management and Version controlling.

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