IBM Sametime

(46)
3.8 out of 5 stars

IBM® Sametime® instant messaging provides social communications for your business environment. It offers a unified user experience for instant messaging, online meetings, voice, video, data and more. Connect to experts and colleagues virtually instantly to get information faster and help meet the demands of your business every day.

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Showing 47 Sametime reviews
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Sametime review by <span>Kester F.</span>
Kester F.
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A versatile moddable instant messaging client with excellent collaboration features

What do you like best?

IBM sametime can be used as a stand-alone desktop client, web browser client, embedded client within Lotus Notes so it's very versatile.

Many many plug-ins and mods have been produced for sametime which really add to the extensibility given is how it has been built on the Eclipse Java platform. For example you can easily add time zone support, fancy emoticon packs, integration with other tools, fancy alerting features, automation features, the list goes on and it's very impressive.

Additionally the sametime protocol can be used out with IBM's clients. So for example one can configure and log on to the same time community using generic messaging client like Pidgin.

Different community icons are automatically shown for contacts from different communities and favourite contacts can be added into a separate queue for ease of access.

One can share screen with colleagues and schedule web conference meetings also using platform.

File sharing is also implemented very well and works extremely quickly. In fact this is my preferred method of transferring large files quickly and easily peer-to-peer.

Lastly like Skype one can use same time to voice chat over VoIP as well as the usual messaging.

What do you dislike?

Sometimes the mods or plug-ins can cause same time to run very slowly and IBM have made it difficult to use the same time protocol with third-party generic clients like Pidgin.

Also using the sametime embedded notes version dramatically increases memory usage on any machine and therefore is not recommended for low-end machines.

Recommendations to others considering the product

Do not add too many contacts to same time because it can slow down the usage of the client especially when there are issues with synchronisation with the server. In any case, any user can be searched for on the server live every time you want open a chat.

What business problems are you solving with the product? What benefits have you realized?

Mainly sametime can be used very well for the following activities Instant messaging, collaboration, screen sharing, web conferencing, voice VoIP calling, screenshot grabbing.

Any activity that happens on a local machine is automatically backed up to the community server so there is no loss of contacts should a machine fail as once you log back in with a fresh reinstall it downloads all your contacts again.

The modelling and plug-in library for sametime is very impressive and one can really configure this messaging client to one's exact specification which is very rare with other messaging clients.

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Sametime review by <span>Bobby W.</span>
Bobby W.
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Organic
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IBM Sametime

What do you like best?

Love IBM Sametime in our company, it has become a staple in communicating throughout our company instead of email. Instant access, presence awareness, file sharing, screen sharing. it has it all.

What do you dislike?

we have found that upgrading the desktop version of this product does not like "upgrading" from one version to the next.

Recommendations to others considering the product

I think with the robust combination of Sametime Instant messaging and the Sametime Meeting and Conferencing services it would be a perfect fit in any environment. Especially for users who are paying outside companies like Webex or GoTo Meeting for their services.

What business problems are you solving with the product? What benefits have you realized?

the business problems that we are solving is the ability to get a response from someone quickly, and the ability to share files quickly with a remote user.

What Team Collaboration solution do you use?

Thanks for letting us know!
Sametime review by User in Financial Services
User in Financial Services
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Basic no-frills messaging system

What do you like best?

It's integrated with IBM Notes (displayed in the same window) so it makes it easy for me to see if someone is online and I can send them a sametime message, or if I should email them instead.

What do you dislike?

For younger generations that are used to detailed graphics, clean lines, and a more "modern" look, they will cringe when they open this app. It looks like a Windows 95 program that never got updated. There is limited functionality with this app, and certain functions that should be intuitive are actually much harder to perform. At least it supports gifs!

What business problems are you solving with the product? What benefits have you realized?

Since our organization has to use IBM Notes, it makes sense to have a messaging system integrated with our email. We often communicate with colleagues in different offices (across North America as well as internationally) and this is great for those times you just really don't want to pick up the phone (or you're stuck on the phone and need to let someone else know).

Sametime review by User in Hospital & Health Care
User in Hospital & Health Care
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just a way to communicate like slack or skype

What do you like best?

Best one is you can share screenshot with no tension of whether it will load on other end or not. This is something which makes same time better or different then other right now i am using Skype and have to upload simple screenshot as well and it transfers that does not go well always.

What do you dislike?

it freezes in between the chat several times, take much time to get message delivered, attachments uploading takes forever. Have different challenges while system hang ..need complete reboot and you will loose another 15 - 20 minutes.

Recommendations to others considering the product

please be ready for slow service, its not something you will enjoy ..... takes time to get attachment loading and then transferring from one source to another. sometimes its really frustrating when you keep waiting for long time and it hangs the whole application and you have to reboot the system all the way.

What business problems are you solving with the product? What benefits have you realized?

communication with in the team

Sametime review by <span>ankit k.</span>
ankit k.
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Waste attempt to create a chat messenger

What do you like best?

The only thing i like about this is yes IT CAN BE USED TO SEND THE MESSAGES ACROSS.

What do you dislike?

I dislike everything about this say from

its design

its interface

its incapability to handle most of the stuff that Skype can do very easily.

Its slow.

Its not worth of calling itself a messenger.

not at all compareable to Skype

Recommendations to others considering the product

i ll not recommend

What business problems are you solving with the product? What benefits have you realized?

I work for a bank so they needed some secure thing.

I feel that is where this IBM sametime came in

Sametime review by User in Retail
User in Retail
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Helpful!

What do you like best?

IBM Sametime has been very helpful in communicating with colleagues across our organization. I'm constantly utilizing for questions that I need a quick response on.

What do you dislike?

The password can get a little wonky sometimes whenever you're updating your IBM Lotus Notes Password. I wish it was more instantaneous with password updates. Also, to update your Sametime Header can be a little challenging if you do not have the exact instruction. Making this process more seamless would be helpful.

Recommendations to others considering the product

I'd be aware that when you change passwords, Sametime can be a little wonky until it full syncs with your IBM Lotus Notes Password. Furthermore, it can be a bit challenging to update your Sametime Header without instructions.

What business problems are you solving with the product? What benefits have you realized?

Quick Questions regarding business, vendors, challenges, updates, etc. It is the fastest form of communication when have especially when people are busy.

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