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IBM® Service Management Suite for z/OS®

3.8
(13)

IBM Service Management Suite is a tool that offers a single point of control for systems management functions, such as visibility, control and automation, for many system elements.

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IBM® Service Management Suite for z/OS® Features

Analysis

Threat Detection

Collects and curates data insight about the performance and health of a company's system.

85%
(Based on 10 reviews)

Platform

Unified Communications Platform

Facilitates communication between users and administrators.

84%
(Based on 10 reviews)

Remote Access

Allows end users to remotely access to company's IT database.

84%
(Based on 11 reviews)

ITIL Policy Compliance

Helps organizations establish, implement, and adhere to ITIL regulation.

87%
(Based on 9 reviews)

Asset Tracking

Tracks IT assets and financial data.

78%
(Based on 10 reviews)

IT Knowledge Management

Integrates all IT service support functions for consistency and accuracy.

82%
(Based on 11 reviews)

Security

Endpoint Protection

Allows the IT team to oversee all possible endpoints in a single source of reference.

86%
(Based on 10 reviews)

Patch Management

Automates the updating of security measures on enterprise devices.

84%
(Based on 11 reviews)

Disaster Recovery

Provides cloud backup or disaster recovery solution to protect enterprise data and applications.

83%
(Based on 9 reviews)

Service Management

Utilizes data to proactively identify and prioritize IT issues.

92%
(Based on 11 reviews)

Workflow Management

Creates new or streamlines existing workflows to better handle IT support tickets and service.

89%
(Based on 11 reviews)