IBM® Service Management Suite for z/OS®

(13)
3.8 out of 5 stars

IBM Service Management Suite is a tool that offers a single point of control for systems management functions, such as visibility, control and automation, for many system elements.

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Showing 13 Suite for z/OS® reviews
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Suite for z/OS® review by Executive Sponsor in Information Services
Executive Sponsor in Information Services
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IT systems high availability and monitoring with IBM Service Management Suite

What do you like best?

Fully deployed IBM Service Management Suite will be easy to operate single point of control and monitoring for multiple IT systems, such as DB2, WebSphere, storage drives and mainframe z/OS. Thera ere many applications that allow IT administrator control and monitor health of multiple systems. This will enable you to create automated scripts and operations, which will work across several systems. Training time to work with IBM Service Management Suite is is not too long and IT Administrators could start working with the system in very short time.

What do you dislike?

Deployment and configuration of the Suite will require a significant effort. However, if it is fully deployed, it will save time.

Particularly UNIX configuration is not straightforward. there is not much documentation regarding automation. Professional Service consultancy will be required to automate control and management of services.

Recommendations to others considering the product

Yes, I recommend IBM Service Management Suite for x/OS for IT departments, which have to manage and maintain mainframe X/OS and multiple middleware systems, such as WebSphere. The fully implemented Suite will enable goo cost savings and consolidated management approach for all the systems.

What business problems are you solving with the product? What benefits have you realized?

Cost reduction for management of multiple systems. Predicted and constant availability of the systems and predictability of high performance of the systems in different work conditions - predicted performance.

Risk mitigation for systems failure and low cost for disaster recovery.

Bottomline - significantly lower IT operational cost.

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Suite for z/OS® review by <span>Ana-Gabriel P.</span>
Ana-Gabriel P.
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Functions as expected, but not my choice based on UI and speed

What do you like best?

I like the multiple features it offers. It's a well thought out product because of that fact. I can get my work done accordingly using it, and easy to use for the most part.

What do you dislike?

I really dislike the user interface. The design is kinda clunky and not pretty to use. The speed is also another problem with it. I think it might have to do with the clunkiness of the UI, so loading anything just takes longer than I'd expect.

Recommendations to others considering the product

Give it a nicer user interface that is both quick and pretty. I would never choose this product personally because of this fact. There are so many other solutions that are faster and prettier, so it is definitely not a product I would recommend to anyone.

What business problems are you solving with the product? What benefits have you realized?

We use it for sprint planning and bug tracking, so we solve anything tech related within the company with it. It's integration with visual studio is perfect, because you can attach anything code related to the issue or task number pretty easily.

What Enterprise IT Management Suites solution do you use?

Thanks for letting us know!
Suite for z/OS® review by User
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Be the Master of your System Z Environment

What do you like best?

Simplifying the control of an enterprise is extremely challenging and IBM Management Suite makes enterprise computing more streamlined. The UI is intuitive and has a strong interface for others to interact with and make the most of the product.

What do you dislike?

Transaction server troubleshooting can be complex and burdensome on the end user. This feature is still challenging to manage. The support system can be a challenge to deal with and interact with. The support is there but there needs to be more of a customer forward approach.

Recommendations to others considering the product

I would highly recommend this product for companies who need a full stack computing solve for an enterprise corporation. This is the best way to manage a system Z environment. Large systems can be cumbersome and confusing but the IBM suite of products bring management under one roof and one centralized point of contact.

What business problems are you solving with the product? What benefits have you realized?

Managing a large enterprise environment in a cost effective manner is the main business problem that IBM Managed Services helps me solve.

Suite for z/OS® review by <span>Saurabh Aggarwal M.</span>
Saurabh Aggarwal M.
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Its good so far.

What do you like best?

Compatibility with open source, no more 32 to 64 bit compatibility issue. This is moe user friendly version ..it enhances the functionality.I would recommend the people using older version to try this one.

Compatibility with open source, no more 32 to 64 bit compatibility issue. This is moe user friendly version ..it enhances the functionality.I would recommend the people using older version to try this one. Toolkit tool was not much user friendly.

What do you dislike?

Toolkit tool was not much user friendly.

Recommendations to others considering the product

yep its better version and user friendly as well.

What business problems are you solving with the product? What benefits have you realized?

Developing code in TPF for airlines... it enhances the functionality.I would recommend the people using older version to try this one. Toolkit tool was not much user friendly.

Suite for z/OS® review by User in Legal Services
User in Legal Services
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Best in Class

What do you like best?

I like how very easy it is to use, I like how easy it is to navigate and I really appreciate how reliable it is to use. It is one of our preferred software brands in this category.

What do you dislike?

There is nothing really that we dislike about the content itself but it tends to be a little on the expensive side of things which can make it somewhat cost prohibitive.

Recommendations to others considering the product

I fully recommend using this product!

What business problems are you solving with the product? What benefits have you realized?

We have seen greater profits and greater productivity since using this product.

Suite for z/OS® review by <span>frankline w.</span>
frankline w.
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superb

What do you like best?

The suite covers both hardware and software enterprise resources in an IBM systems complex.

What do you dislike?

it Operate from a single interface and its some how slows down the flows but its not bad though.

Recommendations to others considering the product

its cool and manageable.

What business problems are you solving with the product? What benefits have you realized?

Optimize performance with policy-based automation. Maximize efficiency with a powerful, integrated tool set Comprehensive suite of tools and functions, Minimize your compliance risk

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