IBM SPSS Text Analytics for Surveys (IBM Stafs)

(11)
3.0 out of 5 stars

IBM SPSS Text Analytics for Surveys software lets you transform unstructured survey text into quantitative data and gain insight using sentiment analysis. The solution uses natural language processing (NLP) technologies specifically designed for survey text.

Work for IBM SPSS Text Analytics for Surveys (IBM Stafs)?

Learning about SPSS Analytics?

We can help you find the solution that fits you best.

IBM SPSS Text Analytics for Surveys (IBM Stafs) Reviews

Ask SPSS Analytics a Question
Write a Review
Filter Reviews
Filter Reviews
  • Ratings
  • Company Size
  • User Role
  • User Industry
  • For Category
Ratings
Company Size
User Role
User Industry
For Category
Showing 11 SPSS Analytics reviews
LinkedIn Connections
SPSS Analytics review by <span>Marla F.</span>
Marla F.
Validated Reviewer
Verified Current User
Invitation from G2 Crowd
Reviewed On

A good resource for text analytics

What do you like best?

IBM SPSS Text Analytics for Surveys provides users with the opportunity to review and assess text analytics, which could be done separately by users yet would require more time and thought. This tool can complement your use of the main SPSS product. which predominately handles your quantitative analysis. Overall, the software is user friendly and intuitive.

What do you dislike?

The tool would be useful if it were easier to search for tests run and edit data. The coding can be challenging and cumbersome, depending on the complexity of your survey design, number of open ended questions, and number and length of open ended responses. Initially, this was not something that I considered but became aware of once I used this tool a few times.

What business problems are you solving with the product? What benefits have you realized?

With over 1,300 respondents to a particular survey that had a few open ended items, I was struggling to find an effective and efficient way to distill meaning from the open ended responses. This tool provided me with the opportunity to do this.

Sign in to G2 Crowd to see what your connections have to say about IBM SPSS Text Analytics for Surveys (IBM Stafs)
Headshots
SPSS Analytics review by User in Hospital & Health Care
User in Hospital & Health Care
Validated Reviewer
Invitation from G2 Crowd
Reviewed On

Excellent analytic tool for analyzing survey results

What do you like best?

IBM SPSS text analytics enables users to evaluate survey results in a way other survey providers do not. Although the ability to administer surveys is a common tool of different services, SPSS, which is a well known and user friendly analytics software, empowers analysis, enabling users to gain a deeper understanding of surveys they administer. Great customer service as well.

What do you dislike?

Utilizing the analytical software using statistical programming may be more difficult for those unfamiliar with SPSS or similar statistical software/language.

Recommendations to others considering the product

Although there is a learning curve, the software may enable companies to better understand how their customers perceive their products and services.

What business problems are you solving with the product? What benefits have you realized?

This software has helped our organization quantify customers opinions and sentiment about out products, services, and support.

What Natural Language Processing (NLP) solution do you use?

Thanks for letting us know!
SPSS Analytics review by User in Market Research
User in Market Research
Validated Reviewer
Invitation from G2 Crowd
Reviewed On

Helpful Assistive Tool

What do you like best?

The software is fairly easy to use if not entirely intuitive. Great for helping code open-ends into more than one category. You'd get the most use out of it for creating a coding structure that you will use multiple times.

What do you dislike?

The user-interface leaves something to be desired. Helping with coding, but doesn't really save time and definitely isn't an automated process.

Recommendations to others considering the product

It's a helpful tool, but I only end up using it rarely since it's not automated and I just about never have to use the same coding structure twice. I get the most use out of it when I am coding open-ends into multiple categories. It's a cool function that you can easily pass your coding back into your SPSS dataset.

What business problems are you solving with the product? What benefits have you realized?

I use this for when I have open-ends that will likely fall in more than one category (multiple response) as opposed to a single coding. It doesn't really save time, but is helpful for creating buckets for those bigger jobs.

SPSS Analytics review by Consultant in Research
Consultant in Research
Validated Reviewer
Verified Current User
Invitation from G2 Crowd
Reviewed On

SPSS review

What do you like best?

The drop down menu functionality is the best part of the program. Being able to export the data to excel is beneficial when sharing results internally.

What do you dislike?

How slow the program can be. There is a lack of functionality on Mac processors.

Recommendations to others considering the product

It is a really good program to use and teach on.

What business problems are you solving with the product? What benefits have you realized?

Conducting further analysis after receiving initial data from our data teams.

SPSS Analytics review by <span>Tara R.</span>
Tara R.
Validated Reviewer
Invitation from G2 Crowd
Reviewed On

Wonderful software

What do you like best?

This software is one of my favorites! I love that it is easy to use and can do a large variety of calculations!

What do you dislike?

I wish it were able to do as much as SAS but that’s not expected because with SAS you can write your own code

What business problems are you solving with the product? What benefits have you realized?

Research studies

SPSS Analytics review by Internal Consultant in Research
Internal Consultant in Research
Validated Reviewer
Verified Current User
Invitation from G2 Crowd
Reviewed On

solid product

What do you like best?

it's very user-friendly -- the drop-down menus for tests etc are useful and very straight forward.

What do you dislike?

it would be good if the code aspect was a little easier to use and more readily available. Also, it would be useful if it were easier to search for tests run and edit data.

Recommendations to others considering the product

it's definitely user-friendly

What business problems are you solving with the product? What benefits have you realized?

i do a lot of statistical analyses, it's very good for people who don't know how to use different methods for statistical analysis

Learn more about IBM SPSS Text Analytics for Surveys (IBM Stafs)

IBM SPSS Text Analytics for Surveys (IBM Stafs) Downloads

Kate avatar
Kate from G2 Crowd

Learning about IBM SPSS Text Analytics for Surveys (IBM Stafs)?

I can help.
* We monitor all IBM SPSS Text Analytics for Surveys (IBM Stafs) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.