Want to see who topped the 2019 Best Software Awards?

IBM Tealeaf

4.0
(10 reviews)

Tealeaf's Customer Experience Management Solutions provide the common "view" of the online customer.

Work for IBM Tealeaf?

Learning about IBM?

We can help you find the solution that fits you best.

What is IBM Tealeaf?

IBM Tealeaf® is on-premises, on cloud or cloud/on-prem hybrid software that uses AI to capture and analyze visitor interactions on websites and mobile applications. AI-powered behavioral analytics help you create a digital world that engages customers and keeps them coming back.

- Boost conversion: streamline your digital journey.
- Increase revenue: enhance CX to drive loyalty.
- Enhance profitability: get customers to embrace low-cost digital channels.
- Save time: visualize precise steps to optimize CX.

The IBM Tealeaf advantage:

Beyond session replay: get better business results with AI-powered behavioral insight.
- Work faster and catch more opportunities and struggles with less research.
- IBM Tealeaf clients average 196% ROI, conversion rate increases of +3.6% web and +2.5% mobile; and customer retention rate increases of +1.6% web and +2.5% mobile, per a Forrester Total Economic Impact study.

Do more with your data and get more value.
- Tealeaf brings you on a journey from AI-powered performance monitoring out of the box to increasingly advanced use cases (like fraud and attack detection) and sophisticated analyses like multichannel customer journeys.
- Industry-leading data capture and sophisticated (yet simple to use) eventing engine means no customers fall through the cracks.

The confidence of IBM to mitigate program risk
- Rigorous protocols around data privacy and security to protect your customers and your reputation.
- IBM Tealeaf (in both on-premises and on-cloud flavors) is a strategic priority for IBM and our customers enjoy world-class service and support knowing their investment is secure.

For more, visit: ibm.biz/bettercx

IBM Tealeaf Details Provided by: Sarah U.

IBM Tealeaf Details Provided by: Sarah Untiedt

Lead Social Strategist for IBM Watson Marketing, Commerce and Supply Chain
Website
www.ibm.com
Languages Supported
Chinese, English, French, German, Japanese, Korean, Portuguese, Russian, Spanish

IBM Tealeaf Screenshots

About IBM Tealeaf

Vendor
IBM
Description
IBM offers a wide range of technology and consulting services; a broad portfolio of middleware for collaboration, predictive analytics, software development and systems management; and the world's most advanced servers and supercomputers.
Company Website
Year Founded
1911
Total Revenue (USD mm)
79,139
HQ Location
Armonk, NY
Phone
1-866-277-7488
Ownership
NYSE: IBM
LinkedIn® Page
www.linkedin.com
Employees on LinkedIn®
579,495
Twitter
@IBM
Twitter Followers
500,577
Show moreShow fewer
Kate from G2 Crowd

Learning about IBM Tealeaf?

I can help.