IBM Tealeaf® Customer Experience (CX) is on-premises, on cloud or cloud/on-prem hybrid software that uses customer experience solutions to capture visitor interactions on websites and mobile applications. AI-powered behavioral analytics help you create a digital world that engages customers and keeps them coming back.
- Boost conversion: streamline your digital journey.
- Increase revenue: enhance CX to drive loyalty.
- Enhance profitability: get customers to embrace low-cost digital channels.
- Save time: visualize precise steps to optimize CX.
Boost conversion and revenue
Fully understand your web and mobile experience and know how to make it better with customer data analytics. Your customers will reward you.
AI illuminates opportunities & struggles
Understand why customers progress or abandon with AI-powered struggle analytics. Capitalize quickly on opportunities.
Drive design with behavioral insights
Design user-friendly, high-conversion sites and apps. Behavioral insights from customer analytics show you what's working and what's not.
Be confident in privacy and security
Show regulators and customers you are serious about safety by choosing IBM.
Get alerted to fraudulent or other malicious activity. Block and investigate suspect transactions.
IBM Tealeaf CX lives on within IBM Watson Customer Experience Analytics, part of IBM Watson Marketing.