IBM Watson Customer Experience Analytics

IBM Watson Customer Experience Analytics

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Watson Customer Experience Analytics allows you to view your sites and apps from the customer perspective to discover opportunities.

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What is IBM Watson Customer Experience Analytics?

IBM Watson Customer Experience Analytics Videos

Go from question to decision to action in minutes with Watson Customer Experience Analytics. Customers interact with your brand across channels and over time, which means you’re probably using multiple solutions to connect with them. When you can only see a part of the picture, you risk creating disjointed, unpleasant experiences. Watch this video to see how IBM Customer Experience Analytics makes it possible to visualize—and continually improve—the entire customer journey.

IBM Watson Customer Experience Analytics Details Provided by: Sarah U.

IBM Watson Customer Experience Analytics Details Provided by: Sarah Untiedt

Lead Social Strategist for IBM Watson Customer Engagement
Website
www.ibm.com
Languages Supported
English

IBM Watson Customer Experience Analytics Screenshots

About IBM Watson Customer Experience Analytics

IBM Watson Customer Experience Analytics allows you to view your sites and apps from the customer perspective to discover opportunities. It provides a seamless, end-to-end view of the customer experience to understand and optimize every journey and gives you the insights you need to resolve issues, boost conversions and maximize lifetime customer value.

How do you position yourself against your competitors?

IBM Watson Customer Experience Analytics is the only solution providing instant access to actionable intelligence at every level—from company-wide aggregates all the way down to a single user’s experience with a brand—from one unified interface.

Vendor
IBM
Description
IBM offers a wide range of technology and consulting services; a broad portfolio of middleware for collaboration, predictive analytics, software development ...
Company Website
Year Founded
1911
Total Revenue (USD mm)
79919
HQ Location
Armonk, NY
Phone
1-866-277-7488
Ownership
NYSE: IBM
LinkedIn® Page
www.linkedin.com
Employees on LinkedIn®
564121
Twitter
@IBM
Twitter Followers
446243
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