What do you like best?
Ease of use with an robust amount of functions and features is the most appealing aspect of iDashboards. Designing dashboards and charts is simple and intuitive. The ability to utilize stored procedures as a data source has enabled us to provide timely and actionable data that typically was very labor intensive to produce. The Support team is great to work with in that they are very responsive and knowledgeable.
What do you dislike?
The errors displayed within the charts can sometime be confusing. However, the support team, user manual, and the knowledge base articles have been really helpful in diagnosing where the problem lies. The ability to slice up a custom layout for a dashboard has to be done in a very methodical manner which takes some trial and error to finally get to the desired layout...that is one aspect which could use some improvement.
Recommendations to others considering the product
For us, it has been about learning how to craft our stored procedures so that we could utilize the functionality within iDashboards to its fullest. It was important for our Developer to understand the basics of iDashboards to enable him to understand what was needed as an output from the stored procedures he wrote.
What business problems are you solving with the product? What benefits have you realized?
iDashboards has provided us a means to visually display our sales and inventory data to our buyers so they can, in turn, make more informed buying decisions. We have more visibility into our sales, costs, and turn rate, and GMROI at the store, department, class, vendor, buyer and item levels.