iLinc

(4)
4.1 out of 5 stars

Phoenix-based iLinc Communications, Inc., a subsidiary of BroadSoft, Inc. (NASDAQ: BSFT), provides advanced web conferencing services for businesses, governments, and educational institutions around the world. For more than a decade, the company has specialized in helping organizations leverage virtual events and conferencing to reduce travel time, expenses and environmental impact.

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iLinc review by Robert S.
Robert S.
Validated Reviewer
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"One of the best web presentation software applications available."

What do you like best?

Ease of use and very intuitive. Allows set up of classrooms as well as instant meetings. File sharing is easy and has a decent file size maximum to allow sharing with participants. Chat allows for private conversations as well group communications.

What do you dislike?

Technical Support could be a little bit better when questions about functionality arise.

Recommendations to others considering the product

Set up Classrooms as well as instant meetings in order to best utilize it. Practice using it internally before trying with clients to get navigation down. I did a trial run once and never had to do it again as the product was so intuitive.

What business problems are you solving with the product? What benefits have you realized?

Allows users to present training topics to multiple users over the web instead of having to travel to the participants. Can send training materials as file transfers if needed.

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iLinc review by User in Logistics and Supply Chain
User in Logistics and Supply Chain
Validated Reviewer
Review Source

"Engagement At Its Best"

What do you like best?

The software is both easy and robust, enabling all users to participate in real-time conversation. Our organization's team is located in Scotland, Asia, Costa Rica, and Scottsdale. iLinc's unique capabilities provide our team with the ability to share whiteboard notes, change presentation content/direction, and schedule follow-up meetings, allowing refinement and progress.

What do you dislike?

I must admit, I believed that the software would be a challenge throughout our international organization because most team members work on Macs, yet some prefer PC's via their home offices. Frequently, integrating software for both can pose a problem however, we did not find this to be the case.

Recommendations to others considering the product

It really is an effective solution to bring global and virtual team members together.

What business problems are you solving with the product? What benefits have you realized?

iLinc allows me to engage with our global team to expand knowledge of issues, to create quick and efficient solutions, and ultimately, to evolve as an organization - guiding us to the next level of effectiveness. It is a platform which works great for any international organization developing a universal culture. Linc provides engagement…. at its best, enabling us to cultivate the dynamic culture we are known for and proud to be a part of.

What Video Conferencing solution do you use?

Thanks for letting us know!
iLinc review by User in Legal Services
User in Legal Services
Validated Reviewer
Review Source

"I used iLinc to do conference calls and webinars."

What do you like best?

I was able to have a meeting from the comfort of my own home/office. I also like iLinc for training or webinars because you can do a screen share.

What do you dislike?

I think I had to download the software and it took me a little while to figure out the actual interface. It is not difficult, but there is a ton going on.

What business problems are you solving with the product? What benefits have you realized?

You can use it to do demonstrations, which takes the meeting to another level for visual people. When you have phone conferences, it is sometimes hard to see or understand who is speaking or what is going on. I much prefer this to having 6 or 10 people on one phone line.

iLinc review by Stacia M.
Stacia M.
Validated Reviewer
Review Source

"Ease of use"

What do you like best?

easy to use, cool features, solid foundation.

What do you dislike?

can be a little confusing at first to use, and probably could use more training tools for users.

What business problems are you solving with the product? What benefits have you realized?

needing to communicate across the country and this is a good and effective way to accomplish that

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