iMIS

(42)
3.8 out of 5 stars

iMIS is a cloud-based and mobile-ready non-profit management solution. It includes options for membership, fundraising, events, certification, product sales, online communities, email marketing, and web site management. It also offers dashboards, workflow automation, and an open API.

Work for iMIS?
Memberleap associationmang  2x

Learning about iMIS?

We can help you find the solution that fits you best.

Find the Right Product

iMIS Reviews

Ask iMIS a Question
Write a Review
iMIS review by <span>Albert P.</span>
Albert P.
Validated Review
Verified Current User
Review Source

IMIS user for 20+ years

Reviewed On
Validated Review
Verified Current User
What do you like best?

A great database which allows us to multiple ways to track our members and their interests. We can invoice products dues and track events and fundraising it also integrates with our website.

What do you dislike?

Integration with federal and state office holders is needed

Recommendations to others considering the product

If you are looking for an intergrated database this is the answer

What business problems are you solving with the product? What benefits have you realized?

We have a large number of related contacts and we are able to meet all of their relationship needs

0 of 0 found this helpful.
Helpful?
Filter Reviews
Filter Reviews
  • Ratings
  • Company Size
  • User Role
  • User Industry
  • For Category
Ratings
Company Size
User Role
User Industry
For Category
Showing 41 iMIS reviews
LinkedIn Connections
iMIS review by Administrator in Non-Profit Organization Management
Administrator in Non-Profit Organization Management
Review Source
Validated Review
Verified Current User
What do you like best?

iMIS is easy to use and easy to navigate for our staff when looking up member profiles, adding information, creating committees, setting up events, and pulling reports. Reporting is sufficient to our needs, and the ability to create custom queries to pull any information we could need is a huge plus.

What do you dislike?

I work heavily on the accounting side, and there are many aspects of iMIS that I dislike. With the new iMIS 20 and updates forthcoming, there is talk of phasing out the desktop application, which at this point in time, the desktop is necessary for me. There is no batch control on the staff site of iMIS, which does not allow me to complete any external batches (Lockbox deposits, for example) through the staff site with accurate deposit information.

iMIS also does not support more than one Accounts Receivable account per entity. We work with one entity in iMIS, but we work with over 10 AR accounts, so our organization is really unable to use the GL interface to upload to our accounting system because AR would not be accurately represented.

What business problems are you solving with the product? What benefits have you realized?

iMIS is an excellent database to house our members and non-members alike, as well as all activity associated (event attendance, payments, committee involvement, etc.) iMIS has helped us to become more automated with member communications.

0 of 0 found this helpful.
Helpful?
Sign in to G2 Crowd to see what your connections have to say about iMIS
Headshots
iMIS review by Consultant in Computer Software
Consultant in Computer Software
Review Source

I work for a reseller of iMIS.

Updated On
Validated Review
Verified Current User
What do you like best?

Engagement Management System that is completely unique. It helps engage its members-and staff- any time, anywhere. The advanced process automation is incredible and everyone should be buying. We encourage all of our clients to atleast watch a demo. Easy sell and you can tell ASI is working to make less 3rd party options with Advanced Process Automation.

What do you dislike?

honestly I really like iMIS - I don't really have any issues with it. ASI has some employees who are very uninformed but that is any company. Prices are high but I am firm believer that you get what you pay for. Ultimately its an investment that pays itself back for users.

Recommendations to others considering the product

If you are still using excel - GET WITH IT! It is 2016 and there are revolutionary ways to manage your members. Your members will love this system.

What business problems are you solving with the product? What benefits have you realized?

in 2016 we view data on our computers phones tablets from anywhere we want. This EMS gives us the ability to do this effortlessly. Also makes conferences for our clients so incredible when can update and register right there at their booth.

0 of 0 found this helpful.
Helpful?

What Association Management solution do you use?

Thanks for letting us know!
iMIS review by <span>Cherie W.</span>
Cherie W.
Validated Review
Verified Current User
Review Source
Validated Review
Verified Current User
What do you like best?

Customer details contained well. User defined tabs make business processes easy to automate so that they can manage their administration and keep track of their communication with the customers. Also has flexibility with its user defined tabs so we can change it to meet business requirements.

What do you dislike?

Events module doesn't enable table allocations or multiple user registrations and invoice generation. Billing only caters for 10 products so we have to run multiple billing cycles instead of one as we have 27 optional products that our members can choose from. No CPD mechanism available out of the box or LMS. Want to be able to have events that automatically link back to a cpd system.

Recommendations to others considering the product

look at dual currency so that it works in IMIS

Look at Continuing professional development capabilities

Improve Certification for Learning management system as we have had to go to a different supplier for this.

What business problems are you solving with the product? What benefits have you realized?

Maintenance of administration processes and automating these processes so that all information is in one spot not in separate spreadsheets throughout the organisation. Events online so staff don't have to manually register members.

0 of 0 found this helpful.
Helpful?
iMIS review by <span>Amanda S.</span>
Amanda S.
Validated Review
Verified Current User
Review Source
Validated Review
Verified Current User
What do you like best?

The best thing about iMIS is its ease-of-use. I am able to train staff in the basic functionality of the system in a very short period of time. WIth just a few clicks I am able to access member history, sign them up for products, and reconcile our payments to our accounting system.

With just a little training and the security provided by outstanding client support we are able to deliver a product that our members love.

What do you dislike?

iMIS is a bit "techie". You need to know IQA, and programming if you want to administer the system yourself so it's a far cry from the simple click and go build systems that are aout there. To counter that though, there's a huge user network/organization that you can learn from and the product resellers that I've encountered are great at working with organizations to put out things that don't come intuitively.

Recommendations to others considering the product

Talk to people that use the system first. There are lots of companies using various versions of the system and lots of different resellers. A lot of times, the reseller makes the difference in implementing the system and keeping up a relationship with your ASI relationship will get you what you need when you don't know where to look.

Also, attend NiUG and the business forums. They'll provide information and shortcuts that you might not have known about from other sources.

What business problems are you solving with the product? What benefits have you realized?

With iMIS, we are better able to engage our members, build our membership and increase participation in our meetings and activities through RiSE.

0 of 0 found this helpful.
Helpful?
iMIS review by <span>Rebecca E.</span>
Rebecca E.
Validated Review
Verified Current User
Review Source

Robust and Flexible Solution

Reviewed On
Validated Review
Verified Current User
What do you like best?

iMIS is a dynamic environment built on very basic SQL functionality, making it uniquely able to provide incredible functionality and versatility while enabling pathways to external application use.

What do you dislike?

The names table is built based on individual membership and we have a family membership record style, so having two names (verses the allowed member name and company) would be useful to us. The plus side, we were able to create those fields in a custom demographics table, it's just not viewed in the same place within the desktop application.

Recommendations to others considering the product

Think long term when doing your development to make sure that you've built the correct environment to grow with your increasing needs.

What business problems are you solving with the product? What benefits have you realized?

We are actually using iMIS to interface with the billing system of our insurance company, an independent sister organization with shared customer base. It allows us to bill for dues with their vendor invoices and increases member retention and raises the customer satisfaction ratings.

0 of 0 found this helpful.
Helpful?
iMIS review by User in Civic & Social Organization
User in Civic & Social Organization
Review Source

Can't say iMIS this software

Reviewed On
Validated Review
Verified Current User
What do you like best?

The simplicity of this software, at least the version my employer used, made it easy to navigate around. The tabs organized different components of our data very easily; in our company's case we had four. While the layout was simple, it was easy to know where to go to find what you needed. The fields are clearly labeled - no guessing on what they are. All of the information I need to see about an account shows up where I need it, without guessing if I'm interpreting it right.

What do you dislike?

There were varying counts for our events, depending on which mode you were looking in and what report was pulled - with no logical explanation of why. Once something was entered into AR/Cash, it was very difficult to reverse, which caused a few hiccups when a client cancelled an ad or registration. Reversing charges was very difficult and often our staff resorted to creating alternative documents and "updated invoices" in separate software.

Recommendations to others considering the product

Pay more money to switch to a web-based software that integrates with other software. The version our staff used was outdated at best, but the consideration of upgrading to a current version did not offer as many options on our staff's "wish list" as other competitors did.

What business problems are you solving with the product? What benefits have you realized?

iMIS did not tie into our evolving website well at all and was the catalyst to change software. The interaction between other third party software (like email marketing software) was a manual, arduous process. With a small staff wearing many hats, this software no longer functioned well for our needs.

0 of 0 found this helpful.
Helpful?

Learn more about iMIS

iMIS Videos

Kate avatar
Kate from G2 Crowd

Learning about iMIS?

I can help.
* We monitor all iMIS reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.