iMIS

(45)
3.8 out of 5 stars

iMIS is a cloud-based and mobile-ready non-profit management solution. It includes options for membership, fundraising, events, certification, product sales, online communities, email marketing, and web site management. It also offers dashboards, workflow automation, and an open API.

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iMIS review by <span>Albert P.</span>
Albert P.
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IMIS user for 20+ years

What do you like best?

A great database which allows us to multiple ways to track our members and their interests. We can invoice products dues and track events and fundraising it also integrates with our website.

What do you dislike?

Integration with federal and state office holders is needed

Recommendations to others considering the product

If you are looking for an intergrated database this is the answer

What business problems are you solving with the product? What benefits have you realized?

We have a large number of related contacts and we are able to meet all of their relationship needs

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iMIS review by <span>Michael D.</span>
Michael D.
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We've been using iMIS from the beginning-- when they started over 25 years ago.

What do you like best?

The flexibility of the software to accommodate most any setup for associations. The buillt-in query function (IQA) also provides for a lot of flexibility in retrieving data without having to rely on a third party product. Also, the built-in CMS function makes creating a website that is fully integrated with the iMIS database much easier to create and maintain.

What do you dislike?

The developer of iMIS (Advanced Solutions International) have slowly been converting the product to a fully web-based application. However, it has taken much longer than expected which has caused frustration for many iMIS customers.

Recommendations to others considering the product

For associations that desire to manage all of their data operations through one product, iMIS is a great product with all of the major functions built into the product.

What business problems are you solving with the product? What benefits have you realized?

iMIS is the central engine for all of the data that we use to manage our association. We maintain all of our member records, dues billing and management, event registrations and all functions that are fully integrated with our website.

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iMIS review by Administrator in Non-Profit Organization Management
Administrator in Non-Profit Organization Management
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Competent AMS System for Member Driven Organization

What do you like best?

iMIS is easy to use and easy to navigate for our staff when looking up member profiles, adding information, creating committees, setting up events, and pulling reports. Reporting is sufficient to our needs, and the ability to create custom queries to pull any information we could need is a huge plus.

What do you dislike?

I work heavily on the accounting side, and there are many aspects of iMIS that I dislike. With the new iMIS 20 and updates forthcoming, there is talk of phasing out the desktop application, which at this point in time, the desktop is necessary for me. There is no batch control on the staff site of iMIS, which does not allow me to complete any external batches (Lockbox deposits, for example) through the staff site with accurate deposit information.

iMIS also does not support more than one Accounts Receivable account per entity. We work with one entity in iMIS, but we work with over 10 AR accounts, so our organization is really unable to use the GL interface to upload to our accounting system because AR would not be accurately represented.

What business problems are you solving with the product? What benefits have you realized?

iMIS is an excellent database to house our members and non-members alike, as well as all activity associated (event attendance, payments, committee involvement, etc.) iMIS has helped us to become more automated with member communications.

What Association Management solution do you use?

Thanks for letting us know!
iMIS review by Consultant in Computer Software
Consultant in Computer Software
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Verified Current User
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I work for a reseller of iMIS.

What do you like best?

Engagement Management System that is completely unique. It helps engage its members-and staff- any time, anywhere. The advanced process automation is incredible and everyone should be buying. We encourage all of our clients to atleast watch a demo. Easy sell and you can tell ASI is working to make less 3rd party options with Advanced Process Automation.

What do you dislike?

honestly I really like iMIS - I don't really have any issues with it. ASI has some employees who are very uninformed but that is any company. Prices are high but I am firm believer that you get what you pay for. Ultimately its an investment that pays itself back for users.

Recommendations to others considering the product

If you are still using excel - GET WITH IT! It is 2016 and there are revolutionary ways to manage your members. Your members will love this system.

What business problems are you solving with the product? What benefits have you realized?

in 2016 we view data on our computers phones tablets from anywhere we want. This EMS gives us the ability to do this effortlessly. Also makes conferences for our clients so incredible when can update and register right there at their booth.

iMIS review by <span>Cherie W.</span>
Cherie W.
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Invitation from G2 Crowd on behalf of the vendor
Reviewed On

Easy to use customer relationship management.

What do you like best?

Customer details contained well. User defined tabs make business processes easy to automate so that they can manage their administration and keep track of their communication with the customers. Also has flexibility with its user defined tabs so we can change it to meet business requirements.

What do you dislike?

Events module doesn't enable table allocations or multiple user registrations and invoice generation. Billing only caters for 10 products so we have to run multiple billing cycles instead of one as we have 27 optional products that our members can choose from. No CPD mechanism available out of the box or LMS. Want to be able to have events that automatically link back to a cpd system.

Recommendations to others considering the product

look at dual currency so that it works in IMIS

Look at Continuing professional development capabilities

Improve Certification for Learning management system as we have had to go to a different supplier for this.

What business problems are you solving with the product? What benefits have you realized?

Maintenance of administration processes and automating these processes so that all information is in one spot not in separate spreadsheets throughout the organisation. Events online so staff don't have to manually register members.

iMIS review by User
User
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Organic
Reviewed On

Powerful Database Requires Solid Training

What do you like best?

iMIS is a very robust and powerful database that offers a lot of flexibility. The reporting capabilities are especially useful as you can extract basically any data field if you know how to set up the report correctly. iMIS is a modular based system, which again offer flexibility, in case you only need one module.

What do you dislike?

iMIS has been moving to a purely cloud based system which I think has been negatively affecting it's performance. There have been times when the system has been so slow to go from one screen to another. It can be frustrating when you have someone on the phone who you're trying to help and have to wait for 30 seconds or longer for the data to pull up. iMIS may be a little too powerful and for such a complex system, the training one receives is woefully inadequate.

Recommendations to others considering the product

If the vendor will allow you to use it on a trial basis, I would highly recommend doing so. iMIS is a powerful database, but it may be more than what you really need.

What business problems are you solving with the product? What benefits have you realized?

iMIS provides our membership database, website and small event registration in one integrated system. This allows us to keep better history on our member's involvement.

iMIS review by <span>Amanda S.</span>
Amanda S.
Validated Reviewer
Verified Current User
Invitation from G2 Crowd on behalf of the vendor
Reviewed On

My Go-to System for managing all of our needs

What do you like best?

The best thing about iMIS is its ease-of-use. I am able to train staff in the basic functionality of the system in a very short period of time. WIth just a few clicks I am able to access member history, sign them up for products, and reconcile our payments to our accounting system.

With just a little training and the security provided by outstanding client support we are able to deliver a product that our members love.

What do you dislike?

iMIS is a bit "techie". You need to know IQA, and programming if you want to administer the system yourself so it's a far cry from the simple click and go build systems that are aout there. To counter that though, there's a huge user network/organization that you can learn from and the product resellers that I've encountered are great at working with organizations to put out things that don't come intuitively.

Recommendations to others considering the product

Talk to people that use the system first. There are lots of companies using various versions of the system and lots of different resellers. A lot of times, the reseller makes the difference in implementing the system and keeping up a relationship with your ASI relationship will get you what you need when you don't know where to look.

Also, attend NiUG and the business forums. They'll provide information and shortcuts that you might not have known about from other sources.

What business problems are you solving with the product? What benefits have you realized?

With iMIS, we are better able to engage our members, build our membership and increase participation in our meetings and activities through RiSE.

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