What do you like best?
iMIS is easy to use and easy to navigate for our staff when looking up member profiles, adding information, creating committees, setting up events, and pulling reports. Reporting is sufficient to our needs, and the ability to create custom queries to pull any information we could need is a huge plus.
What do you dislike?
I work heavily on the accounting side, and there are many aspects of iMIS that I dislike. With the new iMIS 20 and updates forthcoming, there is talk of phasing out the desktop application, which at this point in time, the desktop is necessary for me. There is no batch control on the staff site of iMIS, which does not allow me to complete any external batches (Lockbox deposits, for example) through the staff site with accurate deposit information.
iMIS also does not support more than one Accounts Receivable account per entity. We work with one entity in iMIS, but we work with over 10 AR accounts, so our organization is really unable to use the GL interface to upload to our accounting system because AR would not be accurately represented.
What business problems are you solving with the product? What benefits have you realized?
iMIS is an excellent database to house our members and non-members alike, as well as all activity associated (event attendance, payments, committee involvement, etc.) iMIS has helped us to become more automated with member communications.