Impartner PRM

Impartner PRM

(37)
4.3 out of 5 stars

Impartner PRM provides an enterprise-class web application for managing all aspects of the partner lifecycle, from partner recruiting to cooperatively marketing and selling to performance managing.

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Showing 37 Impartner PRM reviews
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Impartner PRM review by <span>Kenzie C.</span>
Kenzie C.
Validated Reviewer
Verified Current User
Invitation from G2 Crowd
Reviewed On

Great!

What do you like best?

The Impartner solution provides a framework and great modules, which can be customized to our specific needs. Great speed to market vs having to develop every feature and starting from scratch

The CMS editing allows us to gain control and speed in publishing our own content to our partners as new products launch, or news announcements need to be shared quickly.

The Impartner PRM solution is on the SFDC APP Exchange program and hence allowed us to integrate with our own SFDC CRM internal solution. This integration allows us the full 360 degree view of our partners.

Their support is great. The portal is fully customizable. They have so much experience with so many different types of customers. Annual customer conference is fantastic. Great integration with SFDC. Fully automated and fully branded. Great central location. Great marketing functionality. It keeps everything streamlined in one place. Our team can use the portal for tracking even though there are a lot of clients.

What do you dislike?

Long and slow development. Takes 14 days to get up and running. Better portal for measurements. Just a few improvements but can't complain. Can be expensive. especially since the implementing time can take a while.

Recommendations to others considering the product

Would recommend

What business problems are you solving with the product? What benefits have you realized?

Great mobile and portal benefits for our users.

Workflows for approvals is great.

Personalized context for clients..hopefully to get better in the future.

Enablement and empowerment for everyone involved. Everyone can utilize tools and resources at one centralized location.

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Impartner PRM review by <span>Geneviève B.</span>
Geneviève B.
Validated Reviewer
Verified Current User
Invitation from G2 Crowd on behalf of the vendor
Reviewed On

Great PRM Solution vendor and partner

What do you like best?

The Impartner solution provides a base framework, out of the box modules, which can be customized to our specific needs. This provides great speed to market vs having to develop every feature from a blank canvas.

The CMS editing allows us to gain control and speed in publishing our own content to our partners as new products launch, or news announcements need to be shared quickly.

The Impartner PRM solution is on the SFDC APP Exchange program and hence allowed us to integrate with our own SFDC CRM internal solution. This integration allows us the full 360 degree view of our partners.

What do you dislike?

Some features take sometimes a little longer to develop and deploy than we would like.

We are in a business where we need speed (however not at the expense of quality)!

We would like enhanced portal usage reporting metrics.

Recommendations to others considering the product

Excellent price to benefit ratio overall for the Impartner solution

What business problems are you solving with the product? What benefits have you realized?

Consolidating our Partner facing tools and communications in a one-stop solution with the following benefits:

- Next Generation partner portal experience for our users, mobile solution

- Integration with our internal CRM solution for reportability, dashboard and metrics

- Automated workflows for governance approvals (new partner applications, MDF, deal reg)

- Automated in-context and personalized engagement with our users (to come...)

What Partner Management solution do you use?

Thanks for letting us know!
Impartner PRM review by <span>Cory M.</span>
Cory M.
Validated Reviewer
Verified Current User
Invitation from G2 Crowd on behalf of the vendor
Reviewed On

Providing our Partners the best experience possible

What do you like best?

The integration with our CRM is very important to reduce duplication of efforts and visibility to our sales team. Also the flexibility to create your own look and feel is welcomed over the standard template options you often see with other PRMs.

What do you dislike?

Not much to say around things I don't like. Room for improvements on some features but overall really enjoy Impartner PRM.

What business problems are you solving with the product? What benefits have you realized?

Partner enablement - having a centralized location for partners to access a large amount of resources. sales tools, marketing tools, managing pipeline, training, technical resources etc.

The access to these resources is proving to provide an overall better partnership experience with us and speed to close on business as time is not wasted on requesting these resources in an ad-hoc manner.

Impartner PRM review by <span>Gilles E.</span>
Gilles E.
Validated Reviewer
Organic
Reviewed On

More than a great PRM solution: Impartner is a trusted advisor to Channel organizations

What do you like best?

Beyond the quality of their PRM solution, the Impartner folks are experts at understanding both vendors and partners business drivers and issues.

What do you dislike?

Providing customers with more design ideas for their portal, based of the vast array of existing customers and experience Impartner has, would be of great value.

Recommendations to others considering the product

Give a good look to Impartner. We did an exhaustive review of 27 PRM vendors and Impartner vastly outscored all others on most dimensions. In addition, they are very reasonably priced and have some of the best security features in their industry.

What business problems are you solving with the product? What benefits have you realized?

Providing an easy to use one stop shop to our partners, providing our partner team with the ability to scale, and providing factual data to help measure progress.

Impartner PRM review by Administrator in Information Technology and Services
Administrator in Information Technology and Services
Validated Reviewer
Invitation from G2 Crowd
Reviewed On

Impartner is Awesome!

What do you like best?

Impartner integrates really seamlessly with our current processes. It allows our partners to interact with you on a one on one basis, keeps all ofy our data in one place, and makes it simple for use to keep track of collateral. It's easy to use and we are excited to implement it further in the coming years when our business grows to scale.

What do you dislike?

For us some of the implementation timeline as well as costs have made it a bit prohibitive for us to get things off the ground in a full capacity. We are a small team that is just a few years into our partnerships journey. its very robust which is great, but we are not at the point where this is scaleable for us at it's price point.

Recommendations to others considering the product

If you need any sort of channel CRM I"d highly suggest Impartner. Our sales representatives have been incredibly easy to work with and helpful. I"d make sure you ask as many questions as you have and loop in as many folks on your team as possible to help move the needle. You do need to consider however if the cost is worth the reward for you. we ultimately determined that while Impartner is fantastic, the state of our current relationships didn't require as robust of product suite as they offer. It's maybe not the best fit if you are just starting your partnership journey.

What business problems are you solving with the product? What benefits have you realized?

Our partners are scattered around and it's so hard for us to keep track of them. We are all busy, we have a lot of folks internally speaking to partners, and it allows for management to have visibility into the channel. It also allows the partners to see where they are coming up stacked against their co workers. Initially we found that Impartner was great at simply getting us organized and our internal team all on the exact same page.

Impartner PRM review by <span>Meghan M.</span>
Meghan M.
Validated Reviewer
Organic
Reviewed On

iCIMS Experience with Impartner

What do you like best?

Impartner has allowed us to grow our relationships with our partners. We are constantly experiencing kaizen with our portal and we have seen the partner engagement grow!

What do you dislike?

I can’t say I dislike anything at this time but I would like to see more support with the customer success portal.

Recommendations to others considering the product

The possibilities are endless. Allow yourself to learn all the tools it has to offer!

What business problems are you solving with the product? What benefits have you realized?

With Impartner. We can now allow our registered partners (those who don’t have full access to our MDF program) to be able to participate in self-serve marketing !

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