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ImproMed Infinity

3.2
(9)

ImproMed Infinity is an on-premise veterinary practice management suite for clinics of all sizes. Primary features include treatment plans, patient information tracking, appointment management, billing, invoicing and reporting.

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ImproMed Infinity Reviews

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ImproMed Infinity review by User in Veterinary
User in Veterinary
Validated Reviewer
Verified Current User
Review Source

"Impromed Infinity"

What do you like best?

I love the modules and the individual desktop options. This allows you to see it up to cater to your work or eye habits. Very customizable.

What do you dislike?

That the modules for the desktop don't always go back the way you saved them to be. And also, there is a lag between stations when you log in.

Recommendations to others considering the product

Stabilization of the infrastructure so that you don't have to continue resetting 6 modules.

What business problems are you solving with the product? What benefits have you realized?

Huge work flow and laboratory requests. Easy to capture charges and transfer items to invoicing etc. Really curves the difficulty of dealing with multiple patients in multiple parts of the hospital.

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ImproMed Infinity review by Lauren C.
Lauren C.
Validated Reviewer
Review Source

"Infinity"

What do you like best?

Impromed allows for a lot of personalization

What do you dislike?

Many tasks require redundancy that prolongs them

Recommendations to others considering the product

This software would best serve a daytime practice. It is not well suited for an emergency/ referral practice

What business problems are you solving with the product? What benefits have you realized?

Seeking missing products from our logs through product repo

What Veterinary solution do you use?

Thanks for letting us know!
ImproMed Infinity review by Kellie C.
Kellie C.
Validated Reviewer
Review Source

"Moderate/advanced users"

What do you like best?

I enjoy the layout of the program was well as the internal functions

What do you dislike?

I dislike that it is not user friendly and made for advanced users

What business problems are you solving with the product? What benefits have you realized?

The ability to link attachments easily

ImproMed Infinity review by Heather S.
Heather S.
Validated Reviewer
Review Source

"User friendly but detailed software "

What do you like best?

The scheduling aspect... Ability to change colors on appointments for a color coded system.

What do you dislike?

Navigation through history for patients.

Recommendations to others considering the product

Good product for practice management.

What business problems are you solving with the product? What benefits have you realized?

Organizing the schedule properly.

ImproMed Infinity review by User in Veterinary
User in Veterinary
Validated Reviewer
Review Source

"Very effective and customiseable, great user assistance!"

What do you like best?

I LOVE how easily and deeply ImproMed Infinity could be customized to the practice's specific needs.

What do you dislike?

Our trainer was a little lackluster in patience, understanding, and translation of skills, but the product itself speaks for itself.

Recommendations to others considering the product

Do not hesitate to contact tech support! They are WONDERFUL!

What business problems are you solving with the product? What benefits have you realized?

Client customization, intuitive processes, connectivity with other machines in the practice, networks, email, etc.

ImproMed Infinity review by User in Veterinary
User in Veterinary
Validated Reviewer
Review Source

"Very user friendly"

What do you like best?

I love that there are several different ways to navigate the program

What do you dislike?

I don't like that it sometimes "jumps" to a different patient while you are in another one

What business problems are you solving with the product? What benefits have you realized?

It is very useful for our hospital to keep accurate records and allows us to be as "paper-friendly" as possible.

ImproMed Infinity review by Administrator
Administrator
Validated Reviewer
Review Source

"Impromed Infinity"

What do you like best?

The amount of customization available to customers. I can change most basic forms and the way the database is set up.

What do you dislike?

VERY glitch, support is poor and costly, updates are few and often cause complete crashing.

What business problems are you solving with the product? What benefits have you realized?

Appointment booking and record keeping

ImproMed Infinity review by User in Veterinary
User in Veterinary
Validated Reviewer
Review Source

"Great Product"

What do you like best?

I like the user friendly interface and ease of the system.

What do you dislike?

The speed can be slow and their is some glitches that occur when selecting patient accounts.

What business problems are you solving with the product? What benefits have you realized?

Patient record keeping in a paperless office

ImproMed Infinity review by User in Veterinary
User in Veterinary
Validated Reviewer
Review Source

"Love software"

What do you like best?

Ease of use, and the user friendly interface.

What do you dislike?

Slowness of applications, sometimes can have glitching/ loss of data

What business problems are you solving with the product? What benefits have you realized?

Recordkeeping, easy interface allows all employees to use and keep records current.

Kate from G2 Crowd

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* We monitor all ImproMed Infinity reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.