Irrational Menus and Illogical setup - Reports are under several different tasks
The Campus Community which is the HELP site is anything but helpful. Every time I type a search for something I get so many results that are irrelevant. For example I searched "Special Education Status" and the results I receive are:
"Maryland State Reporting"
"WA BEI Special Education Tab"
"Montana State Reporting Extracts"
"Arizona Special Education Setup"
The first 10 results have no answers for my search. I cringe every time I try to go to the help (Community Campus). I even tried "Add New Student" and the result I was looking for was at the bottom of the results (#10)
All steps need to be Memorized because the program is NOT intuitive at all. Most items for IT are under System Administration but then there is a place called Program Admin where you change the settings for Flags/Alerts. Stupidest thing ever. I understand that they started this database without much organization and they just keep adding things haphazardly and that is why we are at this point.
From Powerschool to Infinite Campus we are going back in time. Also, I used to be able to export anything I wanted out of Powerschool, now there is a fee for their database services. $195 to export 6 fields. It used to be FREE.
Also to send letter out to Parents for information regarding access to the parent portal, the IT administrator either has to do it himself or herself or open up the entire User Security tab to allow secretaries to do it. Who would put Account Letter Builder and Account Messenger under User Security and make it an all or nothing option? That is insane.
In Powerschool I could do many things in Mass. If something was done incorrectly, I could MASS fix it in about 5 minutes using the Backend Database. Now we have to use Oracle or go one by one.
Powerschool was phenomenal in comparison. We did not know how good we had it until the State of NV shoved IC down our throat.
None. We previously had Powerschool and now have to click 3 to 4 times more for everything. For the lunch program, we are unable to serve lunch in a timely manner because the process for each kid to pay for their meal is so time consuming that students don't have time to eat. We finally resorted to writing all of their lunch numbers down and entering them later. The lunch system is archaic. It feels like Windows 3.1 . Each time you want to move from General Serve to Continuous Serve, you have to log out and log back in. And it takes forever to load.