InfinityHR

(17)
3.3 out of 5 stars

InfinityHR is a powerful Internet-based Human Resource Management System (HRMS) that provides for extensive automation of all HR-related activities.

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Showing 18 InfinityHR reviews
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InfinityHR review by <span>Rogene S.</span>
Rogene S.
Validated Reviewer
Review Source

"InfinityHR HRIS"

What do you like best?

InfinityHR has made life easier for employees and their families to access information 24/7. It has also streamlined the payroll process, insurance enrollment, open enrollment and communication process. We post messages on the landing page. Employees can self serve for address changes, beneficiary changes, etc. We have incorporated EDI files for our insurance and 401k carriers saving time and money and mistake proofing the data. It has lessened the workload by half of a person in the department. It has also allowed us to go paperless. They also assisted with the ever changing ACA compliance and forms. We also show employees their benefit statements. It has endless features.

The service is top notch. They had a great implementation and testing team. They also have a wonderful day to day representative Mae. She is always available to answer questions and walk us through any issues we may be having. We appreciate her patience and professional manner. She is a joy to work with.

What do you dislike?

So far it has been great. We are utilizing more of their features each year.

Recommendations to others considering the product

Streamlining HR administration and giving employees a 24/7 self-service portal. Makes it easy to see benefit value, make changes and search for documents they need for their benefit questions.

What business problems are you solving with the product? What benefits have you realized?

InfinityHR has allowed us to combine timeclock, HRIS and Payroll into a seamless solution for employees and managers. I foresee us implementing may more feature in the future.

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InfinityHR review by User in Marketing and Advertising
User in Marketing and Advertising
Validated Reviewer
Review Source

"Great product - needs some additional functionality"

What do you like best?

I like that it has all of the information I need in a single place, that we could handle all of our job listings and application management within a single application.

What do you dislike?

I wish it had better options for bulk-updating records and automation.

Recommendations to others considering the product

Make sure it meets all requirements for application management, on boarding, benefits and payroll/time tracking. Get a good demo and a trial account to use. Have them build out a mock-up of the needs of your business and see if it's a good fit. I would definitely recommend trialing for a few months before feeling confident that it does everything that you are looking for.

What business problems are you solving with the product? What benefits have you realized?

Eliminating the manual process of keeping track of time, payroll, on boarding etc. It allowed us to spend more time on hiring the right applicants and less time on managing the hiring/paperwork process.

What HR Management Suites solution do you use?

Thanks for letting us know!
InfinityHR review by Administrator in Textiles
Administrator in Textiles
Validated Reviewer
Review Source

"helpful and easy to use"

What do you like best?

i love how everything is in one spot and allows employees to use self service features in order to choose health care coverage, manage retirement accounts, retrieve tax documents and pay stubs, just about anything can be done through this program and i love it. the owner of our company recently switched to a different program, i like infinity hr better then our new one and we are talking about switching back possibly this year.

What do you dislike?

there used to be intermittent login issues and data retrieval problems, but those have been ironed out and now there is no real issues to address.

Recommendations to others considering the product

i recommend this program above the others i have had experience with in the past and currently. it gives everyone more freedom and control over the hr decisions they need to make. everyone is pleased with infinity hr at our place of business.

What business problems are you solving with the product? What benefits have you realized?

it saves so much time for our hr department. employees can access the information they need at any time, rather at work or at their leisure at home. they can take the time to read and compare information and make decisions when they are ready rather than during a scheduled meeting. being able to obtain any information they need for the most part has made the employee's life and our much easier and allows the hr dept to focus on other things rather than explaining health plans and pay roll deductions several times a week.

InfinityHR review by <span>Angela A.</span>
Angela A.
Validated Reviewer
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"An Awesome Resource"

What do you like best?

We are a partner of Infinity's, and their support and willingness to accommodate our and our clients' needs has been stellar. Josine White is our main point of contact, and she is FANTASTIC! She always provides detailed responses in a timely fashion and we are beyond thankful for all she has done for us.

Beyond the great service we've had, we appreciate Infinity's continued commitment to improving their product. They constantly look for ways to enhance their product and to stay on top of the market. They also take user-suggested enhancements into consideration.

What do you dislike?

The Infinity product is geared towards employers with a large number of employees, and sometimes our market falls below that employee count. We sometimes have to devise workarounds in certain modules to make it fit for a smaller-scale company; however, when we do need to create workarounds, we receive great insight and support from the service team.

Recommendations to others considering the product

When first starting with Infinity, the product may seem intimidating. It is a robust solution that does require time and commitment to become familiarized with, but with effort, it can be a very valuable resource. Be ready to put in work to receive the pay off.

What business problems are you solving with the product? What benefits have you realized?

As a partner, we've seen our clients utilizes pretty much every piece of the system offered. Primarily, Infinity acts as a central hub for all employee information in digital form, whether it is basic employee information, benefit elections and changes, performance reviews, time tracking, etc. I think Infinity provides clients with a way to create internal systems and processes, as well as transparency.

InfinityHR review by <span>Deanna S.</span>
Deanna S.
Validated Reviewer
Verified Current User
Review Source

"Overall a High Level of Satisfaction"

What do you like best?

The ease of navigating around the application and the streamlining of managing employee benefits. The open enrollment process and annual ACA reporting goes smoothly.

What do you dislike?

The initial implementation process was a bit understated but in discussing this with the implementation specialist the bumps were worked out in a satisfactory manner

What business problems are you solving with the product? What benefits have you realized?

On boarding new hires is very smooth, terminating benefits for fulltime employees quick & accurate, InfinityHR account managers very professional, knowledgeable, and patient!!

InfinityHR review by User in Individual & Family Services
User in Individual & Family Services
Validated Reviewer
Verified Current User
Review Source

"Not the best or worse employee management portal"

What do you like best?

Benefits statements are easily broken down to show employees to the penny where money was allocated, disability, medical, dental, and any voluntary contributions, among others. Historical statements are easily found and downloaded.

What do you dislike?

This may be a company set feature, however when an employee wishes to enter in sick time they must first request that sick time off, although it has happened in the past, from their direct supervisor, and then wait for the supervisor to approve the sick time. Only then will sick time be an option to choose from and time be able to be allocated correctly.

Recommendations to others considering the product

Check out full functionality of the product and make sure ALL staff know how to use and understand the necessity of not entering timesheets at the last minute. This will save countless headaches and late payroll submissions.

What business problems are you solving with the product? What benefits have you realized?

This software is less expensive than previous software used, therefore as a non-profit we are able to put more of our resources toward our mission of helping children and families grow.

InfinityHR review by <span>Andy K.</span>
Andy K.
Validated Reviewer
Review Source

"Infinity HR, a great solution for HR and employees!"

What do you like best?

Infinity HR is a terrific tool for my team and for all of our employees. We received a lot of feedback about the ease of the system, and how intuitive it is. I'm thrilled with this. For many of our employees this is their first experience with an employee self service program.

What do you dislike?

When we signed on with Infinity HR the implementation time as well as the work that was needed to implement was understated. It was a little frustrating as we thought we would have been able to launch it earlier than we were able to.

What business problems are you solving with the product? What benefits have you realized?

We're using this as our employee self service for benefits.

InfinityHR review by <span>Stephanie D.</span>
Stephanie D.
Validated Reviewer
Verified Current User
Review Source

"InfinityHR HCM Solution "

What do you like best?

All-in-one solution - meets the business need for HR departments of any size.

What do you dislike?

Leveraging this product against industry competition is difficult at times.

What business problems are you solving with the product? What benefits have you realized?

Completely automated HR department - from hire to retire. Benefits are also made easier with online enrollment and immediate access to employee information.

InfinityHR review by Administrator in Hospital & Health Care
Administrator in Hospital & Health Care
Validated Reviewer
Verified Current User
Review Source

"Unsatisfied"

What do you like best?

One stop shop for payroll, benefits, timekeeping, performance management, ATS.

What do you dislike?

The design is very basic, you certainly get what you pay for. There was no project timeline given for implementation. Implementation was very rocky and implementation managers were hard to work with. After expressing dissatification in the product, Infinity did nothing to help us become a satisfied customer. The timekeeping system is extremely time consuming for timekeepers. What you see is what you get with this system, customization and upgrades are nearly impossible if you request them. Upgrades are only done on a quarterly basis and Infinity chooses the scope of those upgrades.

Recommendations to others considering the product

Know that with this system, you get what you pay for...little customization, very basic system,.

What business problems are you solving with the product? What benefits have you realized?

This system is creating business problems, not solving them.

InfinityHR review by Administrator in Automotive
Administrator in Automotive
Validated Reviewer
Verified Current User
Review Source

"Limited Customization "

What do you like best?

With little live training resources , I have been able to fairly easily navigate the system

What do you dislike?

The platform seems very antiquated. Not much room for customization to fit our workflow process

Recommendations to others considering the product

Small companies only, also be sure it can integrate with your benefits elections or you will be doing a lot of manually entry.

What business problems are you solving with the product? What benefits have you realized?

Automated the on-boarding process for hires to complete prior to their first day through use of workflows.

InfinityHR review by <span>Corey E.</span>
Corey E.
Validated Reviewer
Verified Current User
Review Source

"Infinity Review"

What do you like best?

I like that it's a one stop shop for all of your information: timesheets, PTO, HR information, etc.

What do you dislike?

I really dislike having to enter an 8 hour day in two parts. It would be so much more simple to be able to enter the entire day.

What business problems are you solving with the product? What benefits have you realized?

The benefits are being able to access all of the pertinent information from the portal.

InfinityHR review by Consultant in Banking
Consultant in Banking
Validated Reviewer
Review Source

"To Infinity"

What do you like best?

What a great option to start an application that assists with questions that arise and time management.

What do you dislike?

I am pending what my dislikes are. I am under the impression that it is user failure learning the outline of the application. I would love online classes to further assist.

Recommendations to others considering the product

A great option for small or large business. Please use infinityHR this along with an hr coordinator.

What business problems are you solving with the product? What benefits have you realized?

I am able to have questions answered through infinityHR. Allowing me to focus on more important tasks through out the day.

InfinityHR review by <span>Patrick B.</span>
Patrick B.
Validated Reviewer
Verified Current User
Review Source

"Inifnity makes filling out my timecard a chore"

What do you like best?

I like that I eventually get paid, despite Infinity HR

What do you dislike?

Almost everything, the service is slow, the interface is hard to use. Their support is slow and unhelpful.

Recommendations to others considering the product

Look somewhere else, we have had nothing but problems with them

What business problems are you solving with the product? What benefits have you realized?

Managing our internal time keeping and pay

InfinityHR review by User in Real Estate
User in Real Estate
Validated Reviewer
Review Source

"Great HR System for small business"

What do you like best?

It was able to accommodate my needs for a small amount of employees and applicants. Some HR products are made for only big businesses and are too complicated and complex for the average business owner.

What do you dislike?

It is quite an expensive product as compared to some other HR software my company has tried.

What business problems are you solving with the product? What benefits have you realized?

It allows you to intergrate payroll and employee benefits. Also has other features to help with existing employees not just new applicants like some other software.

InfinityHR review by User in Automotive
User in Automotive
Validated Reviewer
Verified Current User
Review Source

"It was easy to navigate when enrolling for my medical coverage."

What do you like best?

I enjoyed the user friendly-ness. It is also very secure.

What do you dislike?

I can’t say that I disliked anything. It worked for what it is meant to do.

What business problems are you solving with the product? What benefits have you realized?

This is used to get all employees enrolled in insurance benefits .

InfinityHR review by User in Financial Services
User in Financial Services
Validated Reviewer
Review Source

"InfinityHR"

What do you like best?

It’s pretty user friendly and makes it easy to navigate.

What do you dislike?

I don’t like that I have to log in the system to clock in.

What business problems are you solving with the product? What benefits have you realized?

I can see not only my own time off requests, but also my peers, which helps for scheduling.

InfinityHR review by User in Religious Institutions
User in Religious Institutions
Validated Reviewer
Review Source

"Simple"

What do you like best?

We use it for our documentation of hours tracked and it is easy to use

What do you dislike?

The screens are clunky .moving between items could be easier

What business problems are you solving with the product? What benefits have you realized?

Just general management of our days off and hours tracked

InfinityHR review by User in Non-Profit Organization Management
User in Non-Profit Organization Management
Validated Reviewer
Review Source

"Quality Product "

What do you like best?

This program is incredibly user friendly with an interface that is practical.

What do you dislike?

Sometimes the program can run slower than expected

What business problems are you solving with the product? What benefits have you realized?

The program is efficient and streamlined, saving time and money

Kate from G2 Crowd

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