Infor CloudSuite Industrial

(23)
4.0 out of 5 stars

CloudSuite Industrial is the solution of choice for over 5,000 manufacturers around the world. CloudSuite Industrial helps manufacturers improve the bottom line by adapting business processes to market requirements.

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Infor CloudSuite review by <span>Jeff M.</span>
Jeff M.
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A great product if done right

What do you like best?

The encompassing nature of Syteline along with the ability to modify to meet varying business needs. It is a complete package the lets one start simple and work towards almost an complexity that is required.

Also, where the product needs to go to the next level, there many modules available that integrate well or are specifically designed for Syteline.

What do you dislike?

If modifications are not done correctly; upgrading can become a difficult endeavor.

I believe some modules should be included at no extra cost within the Syteline product such as QC, employee portal, CC processing to name a few.

Recommendations to others considering the product

Seek out a reputable Channel Partner such as Godlan. They have years of experience to draw upon and can make the migration and implementation easier for a company to digest. As a company Godlan has help immensely as we move forward to the latest version of Syteline.

Take advantage of all and any training that is provided, especially the subscription service for Infor Campus and partner channel like Godlan. it will pay for itself in the long rung as a company cycles through associates.

What business problems are you solving with the product? What benefits have you realized?

Achieving and on time deliver of 95% or greater for critical product lines with the use of forecasting, planning and scheduling. Streamlining the job process along with material and inventory tracking to meet business needs throughout the year.

We will be expanding the use of the HR module to encompass all employee need this coming year.

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Infor CloudSuite review by <span>Patrick W.</span>
Patrick W.
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Multi-divisional company utilizing SyteLine to run our business

What do you like best?

The software functions pretty well with very few problems. We utilize the software at five of our divisions and it is the primary business system handling all of our day-to-day business operations. We have very few add-on or bolt-on systems. SyteLine provides functionality to meet 90% of our business needs.

What do you dislike?

Support direct from Infor could improve. The implementation partners are very helpful in filling the gaps for support.

Recommendations to others considering the product

Carefully evaluate this solution as well as others. It functions well with minimal daily support vs other ERP systems. We manage almost 800 users with 2-3 support people run the software with 5 instances and over 20 databases. Overall, very good solution for the price.

What business problems are you solving with the product? What benefits have you realized?

We operate almost all of our business functions, except for ecommerce, consolidated financial reporting, and forecasting using Infor's SyteLine product. We have streamlined many business functions and have gained consistency and efficiency in manufacturing, processing customer orders, accounting, and supply chain operations.

What ERP Systems solution do you use?

Thanks for letting us know!
Infor CloudSuite review by Administrator in Machinery
Administrator in Machinery
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Syteline

What do you like best?

The ease of personalizing / customizing Syteline throughout additional fields, navigational aids, heavily customized reports, and the ability to create our own forms and move legacy word and excel documents and processes into Syteline has been instrumental in streamlining our business processes.

What do you dislike?

It would be nice if more of the Syteline add-on products were made part of the core software instead of additional purchase and license fees.

Recommendations to others considering the product

Research, research, research. Whether it be Syteline partners, your customers or suppliers, you can't talk to enough people about their ERP system, how they use it, what type of internal/external support they have, and the pros/cons of their software. Most software can do just about anything for a price, just make sure you understand if it's done as part of core functionality, parameter settings, reporting, simple customization, heavy customization, third-party add-on software, etc.

What business problems are you solving with the product? What benefits have you realized?

We use Syteline to run our entire business operations and have recently begun the process of intergrating Syteline with outside EDI software to launch new business opportunities with Tier I ERP automotive customers.

Infor CloudSuite review by <span>Scott F.</span>
Scott F.
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Syteline has been instrumental in our ability to grow our business

What do you like best?

With the ability to filter/query on just about any field and export the resulting data to Excel, empowers end users with ability to generate their own reports. Along with add on products like workbenches, most data and report needs can be handled without the need for IT support.

What do you dislike?

There are still some performance issues with "Home" screens.

Recommendations to others considering the product

Know your internal procedures prior to implementation.

What business problems are you solving with the product? What benefits have you realized?

After running MRP for many years, we are implementing Finite APS to better control production and scheduling and to reduce lead times. In department where the implementation has been completed, tremendous improvements in scheduling and a reduction of lead times has been accomplished.

Infor CloudSuite review by Administrator in Information Technology and Services
Administrator in Information Technology and Services
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Syteline Application Administrator

What do you like best?

The ability to customize the product to fit our business needs.

What do you dislike?

I dislike the License management process and continually having to renew my licenses each year. The process is painful and not as automated as I would like. I should be able to just request a license and Infor could provide me exactly what I need instead of having to fill out all of the modules and add-ons that we own.

The ever changing Report software is also costly to our business.

What business problems are you solving with the product? What benefits have you realized?

We run our complete business with Syteline and using many of the add-on modules. We run our day to day operations and continue to customize the product. We are always looking to add additional functionality to the system by replacing paper processes and integrating with other systems.

Infor CloudSuite review by Executive Sponsor in Textiles
Executive Sponsor in Textiles
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Vice President of Operations

What do you like best?

It has a lot of feature standard for a wide variety of applications. Modifications are possible with out extreme cost or time delay.

What do you dislike?

We're a very small company so upgrades are a bit pricy for us.

Recommendations to others considering the product

Part number chage function would be great. This is a small thing in the grand scope of things, but to be able to change a part number instead of having to obsolite and make a new one would be veryu helpful for us. We're on version 8.02.11 so i think 9 has some features that we would be interested in eventually.

What business problems are you solving with the product? What benefits have you realized?

Manufacturing is better tracked in terms of inventory and cost. Distribution product inventory is very accurate and the forecast module has helped us lower inventory and improve on time delivery.

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