Infor ERP

(60)
3.6 out of 5 stars

Work smarter, faster, and better with ERP solutions from Infor, trusted by over 40,000 customers in 200+ countries. Purpose built to meet the needs of manufacturers and distributors in a wide variety of industries, these solutions can help you minimize costly customizations and take advantage of continuous innovation.

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Showing 60 Infor ERP reviews
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Infor ERP review by <span>Samuel C.</span>
Samuel C.
Validated Reviewer
Verified Current User
Organic
Reviewed On

Infor ERP works fine if people use it

What do you like best?

The thing I like best is the capabilities it has to sort through a lot of data very quickly. Workbenches are extremely helpful when wanting to save a view that you want to return to.

What do you dislike?

The subset functionality is very basic. You can't use parenthesis on multiple criteria (e.g., give me all items that are "A" and "B" and C" and ("D" or "E")).

Recommendations to others considering the product

Make sure that everyone the system to its utmost capabilities. Otherwise, you can create a lot of issues.

What business problems are you solving with the product? What benefits have you realized?

Our company uses Infor ERP for all of our business transactions. From customer service, purchasing, manufacturing, warehouse, accounting, etc. Infor ERP is crucial to all aspects of our order to cash cycle. There is great transparency within the system when it is being fully utilized by all departments. The issues come when people want to do too much outside of the system and do not update the system accordingly.

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Infor ERP review by User in Renewables & Environment
User in Renewables & Environment
Validated Reviewer
Verified Current User
Invitation from G2 Crowd
Reviewed On

Versatile with lots of depth, can take getting used to

What do you like best?

The 'card layout' for building estimates of equipment is very useful, letting us immediately see the structure to a complex system and swap parts and services in and out easily.

What do you dislike?

The default reports within the system did not meet our needs, and customer reports were required. Manipulation of the manufacturing cards is fairly straightforward, but it will take trial and error / practice to learn the rules of when you can and can't copy/paste, or when the info you need does or does not copy over, etc. The pricing within the parts database is not updated realtime when building up a new estimate in the manufacturing window, so this must be done manually. However, this can lead to mistakes if the 'cost reset' is done after manual manipulation of certain parts.

Recommendations to others considering the product

A well-organized implementation team is recommended that will discuss and document all needed items for the implementation. Extensive testing / trial is required before going live. Continued internal support is required after implementation to work out any issues that come up.

What business problems are you solving with the product? What benefits have you realized?

More streamlined cost estimating for full systems, more detailed cost breakdowns for systems, better historical records and searching of those records, better parts maintenance, easier to utilize past estimates for new projects, easier to move estimates in to orders, easier to generate parts lists, and to issue parts orders.

What ERP Systems solution do you use?

Thanks for letting us know!
Infor ERP review by <span>Sanjana M.</span>
Sanjana M.
Validated Reviewer
Verified Current User
Invitation from G2 Crowd
Reviewed On

Convenient software used for several functions but bulky and confusing upon first try

What do you like best?

As an associate using this software to better connect to other employees and the management team, this software connects all emails between workers and management and work schedules within one interface. Very convenient to have everything in one place. I have never had any issues with emails and requests for shift swaps or contact information. The links to outside webpages, such as the self-service interface that is specific to AMC is conveniently located on the home page.

What do you dislike?

Checking contact information of fellow associates takes a long time and requires much navigation, as does navigation for other aspects of the software (work scheduling, pay is shown per day instead of within one page, etc.). Ways to improve would be to consolidate everything within one page. Additionally, I have found it difficult to personalize the webpage, home page, email, and scheduling pages to settings that may benefit me in terms of efficiency and convenience. Moreover, a tutorial of the interface, whether a video explanation or a quick run-down of the functions, would have provided a better understanding of how to use every function on the interface.

Recommendations to others considering the product

Quality interface with consolidated functions. Easy to use but can still use some improvement

What business problems are you solving with the product? What benefits have you realized?

Infor ERP helped a lot with networking and connectivity significantly more than regular mass emails. It broke the barrier between employees and management, which has helped create a more efficient, confidential, trusting environment for these two crucial components of the organization.

Infor ERP review by Administrator
Administrator
Validated Reviewer
Verified Current User
Invitation from G2 Crowd
Reviewed On

ERP Management systems

What do you like best?

Visual is a amazing tool. I've used several ERP systems, and want to be ERP systems and this one is by far the best. Once everything is integrated it makes inventory managment a breeze. everything from checking to make sure all the parts and material are on hand to creating masters to manage work orders can be done in a matter of seconds. it truely is a wonderful tool

What do you dislike?

The interface is almost purely text based with no ability to add graphics or shortcuts. that makes the users and training curve alot longer especially for the under 30 crowd that might have never used a text based data entry or programing system.

Recommendations to others considering the product

Learn it, put systems in place to make sure that the information is accurate. if you don't it's a garbage in garbage out, but it is great at data organization and validation.

What business problems are you solving with the product? What benefits have you realized?

it runs our entire erp system across multiple divisions for a company with over 11 branches and 1k employees

Infor ERP review by <span>Robert G.</span>
Robert G.
Validated Reviewer
Verified Current User
Invitation from G2 Crowd
Reviewed On

My computer skills increased dramatically using and learning Lawson.

What do you like best?

Ease of use between applications. File structure and menus were similar across the applications used whether is was AP, AR, FA or other apps. Was easy to access the databases and create custom reports using Monarch Data Mining.

What do you dislike?

Help menus were not detailed enough. You have to have table layout to figure out some of the help menus and what they meant.

You needed a lot work to be able to do some of the more detailed things available in Lawson and some of those were not used. Our lead technical person did not share their knowledge to make themselves look better and smarter.

Had to use an outside macro to be able to load very big journal entries using an Excel table and uploading the data into the Lawson databases.

Recommendations to others considering the product

Make sure you have MULTIPLE competent users to train other users.

What business problems are you solving with the product? What benefits have you realized?

The table structure was easy to access with other software whether it was Crystal reports or Monarch. Used Monarch mainly to interpret the data in a lot of ways that Lawson did not provide. Lawson was great for our recurring rent payments as we had 180 stores we paid rent, CAM and Real Estate tax estimates every month.

Infor ERP review by <span>Sid J.</span>
Sid J.
Validated Reviewer
Verified Current User
Invitation from G2 Crowd
Reviewed On

One-stop shop for payables

What do you like best?

1. Features like APS 200 and APS 205 that make it easy to look up payments by vendor and invoice number respectively

2. Compared to AMOS, it loads up quickly and does not require restarting the system

3. It has a relatively longer inactivity-log out period which means you don't need to login multiple times if not using continuously throughout the day

What do you dislike?

1. Learning curve can be steep since it takes a few clicks and right-clicks to open the document

2. The document, i.e. invoice opens in image format page by page instead of PDF format with all pages in the same document

3. Access can be limited within a function to certain divisions only - which makes access to the function pointless in many ways

Recommendations to others considering the product

Make sure the right level of access is requested by the users to avoid errors that have to do with certain divisions not being accessible by the user

What business problems are you solving with the product? What benefits have you realized?

Our company is using Lawson ERP (M3) for the payments related to procurement of services as it shows which invoices are outstanding and which have already been paid. Besides the regular month-end close performed by Accounts Payable, this software offers countless benefits when it comes to processes such as validating vendor claims when the invoice has already been paid - often under a lump sum payment from another legal entity.

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