Infor ERP

3.7
(64)

Work smarter, faster, and better with ERP solutions from Infor, trusted by over 40,000 customers in 200+ countries. Purpose built to meet the needs of manufacturers and distributors in a wide variety of industries, these solutions can help you minimize costly customizations and take advantage of continuous innovation.

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Showing 64 Infor ERP reviews
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Infor ERP review by Samuel C.
Samuel C.
Validated Reviewer
Verified Current User
Review Source

"Infor ERP works fine if people use it"

What do you like best?

The thing I like best is the capabilities it has to sort through a lot of data very quickly. Workbenches are extremely helpful when wanting to save a view that you want to return to.

What do you dislike?

The subset functionality is very basic. You can't use parenthesis on multiple criteria (e.g., give me all items that are "A" and "B" and C" and ("D" or "E")).

Recommendations to others considering the product

Make sure that everyone the system to its utmost capabilities. Otherwise, you can create a lot of issues.

What business problems are you solving with the product? What benefits have you realized?

Our company uses Infor ERP for all of our business transactions. From customer service, purchasing, manufacturing, warehouse, accounting, etc. Infor ERP is crucial to all aspects of our order to cash cycle. There is great transparency within the system when it is being fully utilized by all departments. The issues come when people want to do too much outside of the system and do not update the system accordingly.

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Infor ERP review by User in Renewables & Environment
User in Renewables & Environment
Validated Reviewer
Verified Current User
Review Source

"Versatile with lots of depth, can take getting used to"

What do you like best?

The 'card layout' for building estimates of equipment is very useful, letting us immediately see the structure to a complex system and swap parts and services in and out easily.

What do you dislike?

The default reports within the system did not meet our needs, and customer reports were required. Manipulation of the manufacturing cards is fairly straightforward, but it will take trial and error / practice to learn the rules of when you can and can't copy/paste, or when the info you need does or does not copy over, etc. The pricing within the parts database is not updated realtime when building up a new estimate in the manufacturing window, so this must be done manually. However, this can lead to mistakes if the 'cost reset' is done after manual manipulation of certain parts.

Recommendations to others considering the product

A well-organized implementation team is recommended that will discuss and document all needed items for the implementation. Extensive testing / trial is required before going live. Continued internal support is required after implementation to work out any issues that come up.

What business problems are you solving with the product? What benefits have you realized?

More streamlined cost estimating for full systems, more detailed cost breakdowns for systems, better historical records and searching of those records, better parts maintenance, easier to utilize past estimates for new projects, easier to move estimates in to orders, easier to generate parts lists, and to issue parts orders.

What ERP Systems solution do you use?

Thanks for letting us know!
Infor ERP review by Sanjana M.
Sanjana M.
Validated Reviewer
Verified Current User
Review Source

"Convenient software used for several functions but bulky and confusing upon first try"

What do you like best?

As an associate using this software to better connect to other employees and the management team, this software connects all emails between workers and management and work schedules within one interface. Very convenient to have everything in one place. I have never had any issues with emails and requests for shift swaps or contact information. The links to outside webpages, such as the self-service interface that is specific to AMC is conveniently located on the home page.

What do you dislike?

Checking contact information of fellow associates takes a long time and requires much navigation, as does navigation for other aspects of the software (work scheduling, pay is shown per day instead of within one page, etc.). Ways to improve would be to consolidate everything within one page. Additionally, I have found it difficult to personalize the webpage, home page, email, and scheduling pages to settings that may benefit me in terms of efficiency and convenience. Moreover, a tutorial of the interface, whether a video explanation or a quick run-down of the functions, would have provided a better understanding of how to use every function on the interface.

Recommendations to others considering the product

Quality interface with consolidated functions. Easy to use but can still use some improvement

What business problems are you solving with the product? What benefits have you realized?

Infor ERP helped a lot with networking and connectivity significantly more than regular mass emails. It broke the barrier between employees and management, which has helped create a more efficient, confidential, trusting environment for these two crucial components of the organization.

Infor ERP review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"ERP Management systems "

What do you like best?

Visual is a amazing tool. I've used several ERP systems, and want to be ERP systems and this one is by far the best. Once everything is integrated it makes inventory managment a breeze. everything from checking to make sure all the parts and material are on hand to creating masters to manage work orders can be done in a matter of seconds. it truely is a wonderful tool

What do you dislike?

The interface is almost purely text based with no ability to add graphics or shortcuts. that makes the users and training curve alot longer especially for the under 30 crowd that might have never used a text based data entry or programing system.

Recommendations to others considering the product

Learn it, put systems in place to make sure that the information is accurate. if you don't it's a garbage in garbage out, but it is great at data organization and validation.

What business problems are you solving with the product? What benefits have you realized?

it runs our entire erp system across multiple divisions for a company with over 11 branches and 1k employees

Infor ERP review by Robert G.
Robert G.
Validated Reviewer
Verified Current User
Review Source

"My computer skills increased dramatically using and learning Lawson."

What do you like best?

Ease of use between applications. File structure and menus were similar across the applications used whether is was AP, AR, FA or other apps. Was easy to access the databases and create custom reports using Monarch Data Mining.

What do you dislike?

Help menus were not detailed enough. You have to have table layout to figure out some of the help menus and what they meant.

You needed a lot work to be able to do some of the more detailed things available in Lawson and some of those were not used. Our lead technical person did not share their knowledge to make themselves look better and smarter.

Had to use an outside macro to be able to load very big journal entries using an Excel table and uploading the data into the Lawson databases.

Recommendations to others considering the product

Make sure you have MULTIPLE competent users to train other users.

What business problems are you solving with the product? What benefits have you realized?

The table structure was easy to access with other software whether it was Crystal reports or Monarch. Used Monarch mainly to interpret the data in a lot of ways that Lawson did not provide. Lawson was great for our recurring rent payments as we had 180 stores we paid rent, CAM and Real Estate tax estimates every month.

Infor ERP review by Sid J.
Sid J.
Validated Reviewer
Verified Current User
Review Source

"One-stop shop for payables"

What do you like best?

1. Features like APS 200 and APS 205 that make it easy to look up payments by vendor and invoice number respectively

2. Compared to AMOS, it loads up quickly and does not require restarting the system

3. It has a relatively longer inactivity-log out period which means you don't need to login multiple times if not using continuously throughout the day

What do you dislike?

1. Learning curve can be steep since it takes a few clicks and right-clicks to open the document

2. The document, i.e. invoice opens in image format page by page instead of PDF format with all pages in the same document

3. Access can be limited within a function to certain divisions only - which makes access to the function pointless in many ways

Recommendations to others considering the product

Make sure the right level of access is requested by the users to avoid errors that have to do with certain divisions not being accessible by the user

What business problems are you solving with the product? What benefits have you realized?

Our company is using Lawson ERP (M3) for the payments related to procurement of services as it shows which invoices are outstanding and which have already been paid. Besides the regular month-end close performed by Accounts Payable, this software offers countless benefits when it comes to processes such as validating vendor claims when the invoice has already been paid - often under a lump sum payment from another legal entity.

Infor ERP review by User in Logistics and Supply Chain
User in Logistics and Supply Chain
Validated Reviewer
Verified Current User
Review Source

"Infor M3 review"

What do you like best?

What I like best about Infor M3 is the quantity of users who can use the software at the same time, for order and inventory management. We have a large team, in several different states, and we can all access the information and complete the tasks we need to seemlessly.

What do you dislike?

I dislike that there are so many steps to set up a product for shipment, so once an order is entered, if one of the steps was missed, the order confirmation is missing information, however it can be any of the 21 steps. The proccess to set up the product for specific packaging terms for a specific warehouse seems excessive.

What business problems are you solving with the product? What benefits have you realized?

We utilize Infor M3 for inventory and order entry and management. This allows our chemical plants to manage their invenotry of raw materials to produce our products, as well as manage the product inventory levels to meet customer orders.

Infor ERP review by User in Automotive
User in Automotive
Validated Reviewer
Verified Current User
Review Source

"MAPICS XA Client Architecture Release 6"

What do you like best?

I am able to view who changed certain items, and the date when the items were changed by that user. This helps track the historical processes and revisions. Standard costs and current costs are tracked.

What do you dislike?

Routings, item revisions, and Item Processes were a bit convoluted in this release. There is no right way to do certain things, and it is not clear what information will be visible to the next user in the process to aid in their decision making. It is not straightforward to see the variables that go into item costing.

Recommendations to others considering the product

This review was for a previous version from 1999 or 2000. I am not in favor nor against more modern iterations of their products.

What business problems are you solving with the product? What benefits have you realized?

I use Infor MAPICS to create product routings. It stores previous versions of routings so that they can be accessed in the future if newer equipment is no longer available.

Infor ERP review by User in Higher Education
User in Higher Education
Validated Reviewer
Verified Current User
Review Source

"Infor Review"

What do you like best?

I like that everything is in one system. I also like the automated functions such as how it completes the percentages when you are distributing funds across multiple budget lines (all you have to do is put in the amount). I also like that it will add the amount for you when you are itemizing or placing in hotel room costs so that you can see what you have left to itemize.

What do you dislike?

I dislike that I often have issues finding a budget line even after I have requested access multiple time. This may be an organization issue and not an application issue, however.

What business problems are you solving with the product? What benefits have you realized?

It is helpful for budgeting purposes, but I am not using it to solve any issues.

Infor ERP review by Travis H.
Travis H.
Validated Reviewer
Verified Current User
Review Source

"Great product once you get the hang of it."

What do you like best?

Again, as long as you know the information you are trying to get out of the reports and things you are doing, it is a great product to use.

What do you dislike?

The program is only as good as the people you have working it. Randomly come to small snags in reports or doing things just because I click the "back arrow" rather than close.

Recommendations to others considering the product

Make sure that your IT is capable of manipulating data and knowing how to pull the data you want from the data you give the system. The program is only as good as the people managing it.

What business problems are you solving with the product? What benefits have you realized?

Multiple groups in different areas having access to view, edit and create purchase orders and the history of who has touched it.

Infor ERP review by Administrator in Apparel & Fashion
Administrator in Apparel & Fashion
Validated Reviewer
Verified Current User
Review Source

"ERP "

What do you like best?

We were able to customize this software to make it our own. I love all the different custom capabilities we can use as a sales team. We are able to keep a running list of top performers each day so the sales team can stay constantly updated of where they stand.

What do you dislike?

Sometimes it crashes, and can be difficult to explain the halt in our daily activities to our customers.

Recommendations to others considering the product

Make sure you tell them about all the capabilities you'll need in advance of starting this service.

What business problems are you solving with the product? What benefits have you realized?

Our order entry system is all used to communicate with various departments. From Sales, to warehouse, to production, to boxing .

Infor ERP review by User
User
Validated Reviewer
Review Source

"Tough and Time Consuming.."

What do you like best?

The Mapics, or AS400 that it used to be before the change to infor. Yes, the old AS 400 look was like Mathew Broderic's War Games movie, but it was fast and simple. Move into the 2000's and now AS400 is now Infor and we have to put this windows friendly gui over the top that does nothing but slow down all processes. I am a data purist. I do not want to take my hands of my keyboard. So now with the Infor format we are constantly clicking and opening new windows and tabs and cards. Tasks for the service team (measured) were 4-6x original TTP.

What do you dislike?

As an Inside Sales Manager i need a good easy to use integrated CRM. the solution that Infor offered was incredibly expense and not automatically integrated to Powerlink. (i was told by the salesman that they purchased a third party CRM and were offering that as the solution and branding it under in the Infor name. It was incredibly expensive and would require additional security measures on our side.

Recommendations to others considering the product

This program is based on tried and true bones, but the number of new revisions are large and spending quickly adds up. Also it is hard to implement any of your home grown screens into Infor.

What business problems are you solving with the product? What benefits have you realized?

This system was good for us when we manufacturing more. When we were running our plants (US and Mexico). It really is a good ERP system if that is what you were doing. Now we are also using our Shenzhen and Indian plants and neither of them are linked up to our system, even though we have tried to install Infor in our Shenzhen plant. It has been 2 years now and we have zero progress. Or whatever progress that has been made is invisible to the front lines.

Infor ERP review by Lukas S.
Lukas S.
Validated Reviewer
Verified Current User
Review Source

"Infor Review"

What do you like best?

I like the ease of use and ability to quickly export reports into Excel format for further analysis.

What do you dislike?

Some of the windows within Visual do not have an option to drill down to a transaction level.

What business problems are you solving with the product? What benefits have you realized?

It helps keep track of the various steps of manufacturing and offers a good system to report financial information.

Infor ERP review by Holly M.
Holly M.
Validated Reviewer
Verified Current User
Review Source

"Time Card recording"

What do you like best?

I like that it is simple and there are not many options, leaving it very easy to use and user friendly.

What do you dislike?

The interface isn’t as “pretty” as other websites, and could use some better graphics.

Recommendations to others considering the product

Recommended- easy to use

What business problems are you solving with the product? What benefits have you realized?

Use for time cards, PTO entry, PTO estimator. Calculates everything so that we don’t have to.

Infor ERP review by Kyle K.
Kyle K.
Validated Reviewer
Verified Current User
Review Source

"great product with tons of features out of the box. "

What do you like best?

the simplicity and easy to use tools. This has helped our users expand more knowledge to our customers in regards to leave times, etc.

What do you dislike?

a bitt of a learning curve coming from an older Oracle ERP.

What business problems are you solving with the product? What benefits have you realized?

Sales, sales projections, shipping and manufacturing

Infor ERP review by Erin Y.
Erin Y.
Validated Reviewer
Review Source

"Could Use Some Work"

What do you like best?

I like that the system is easy to learn because it is a very simple design.

What do you dislike?

Infor seems to be slow and unpredictable. I am always being signed out or freezing up. Sometimes screens come in looking like the same screen is stacked on top of its self. Just not really great if you are on a roll and not wanting to be interrupted.

Recommendations to others considering the product

Be patient and look forward to the updates that come along every so often

What business problems are you solving with the product? What benefits have you realized?

Its great to know that everything has a place and I can go straight to a specific location to find it. Resumes, references, license verifications, etc are at the tip of my fingers, accessible at a moments notice.

Infor ERP review by Katherine P.
Katherine P.
Validated Reviewer
Review Source

"Lawson Review"

What do you like best?

I like that the system has a lot of possibilities. You can do your search in a lot of different screens, depending on what information you would like to see. I liked that it was linked to our scanning software and we could see images of invoices really quick. I also liked that data entry was fairly quick and easy in Lawson.

What do you dislike?

I disliked the limited options that involved paying contractors that require retainage being held. Lawson would round and I had to run a separate spreadsheet to keep track of the retainage held for each vendor-very time consuming. Also, there was no report that would automatically split a payment between different lines on a Purchase Order- I had to do it manually.

Also, there was no option to see how much money is left on the Purchase Order until an invoice was getting processed.

I didn't like that sometimes the information between different screens would not match.

All these issues were brought up to our consultant but were never resolved.

Recommendations to others considering the product

Keep track of your data outside of the system

What business problems are you solving with the product? What benefits have you realized?

I processed invoices through the Lawson system, and tried to find the most efficient way. I realized that there is a lot of work-around to get my job done.

Infor ERP review by Jacqueline W.
Jacqueline W.
Validated Reviewer
Review Source

"Ease of information access under one roof"

What do you like best?

I like the fact that infor allows you to keep things you would have on multiple websites in one. I like what I'm able to access from my company under a few tabs.

What do you dislike?

I dislike the overall look of it. I am not on the administrative end, so I'm not sure how much you could edit that. It needs a more modern feel.

What business problems are you solving with the product? What benefits have you realized?

I am solving the issue of employee information housing. I can easily look on this site for everything I need when it comes to my users.

Infor ERP review by Desireé B.
Desireé B.
Validated Reviewer
Verified Current User
Review Source

"Lawson Smart Office"

What do you like best?

I like how I can adjust the views in the program for exactly what I'm looking for. I can sort data by date input into the system, order numbers, etc.

What do you dislike?

wish there were even more filters available, I find myself exporting to excel a lot to manipulate items as i need to. If I had the ability to add even more filters that would be awesome, every situation is different.

What business problems are you solving with the product? What benefits have you realized?

Inventory mainly, its real time so I can see what I have based on orders already allocated in the system.

Infor ERP review by Scott C.
Scott C.
Validated Reviewer
Review Source

"Still going through the validation process but great product"

What do you like best?

It is easy to navigate and the implementation team was easy to work with and help design the system to suit our needs

What do you dislike?

When it was all said and done it came out to be a very expensive option to solve the proble

Recommendations to others considering the product

It may be an expensive option but the implementation team will tailor the product to your needs

What business problems are you solving with the product? What benefits have you realized?

The Infor ERP solves the issues of managing intenal materials, orders, training, calibrations, etc

Infor ERP review by User in Textiles
User in Textiles
Validated Reviewer
Review Source

"Vice President of Operations"

What do you like best?

The product is very scalable. We have only 25 employees and it's not too big. We know of companies with over 500 employees who use the same software and it's not to small for them.

What do you dislike?

Because we are small and we do not have a very strong IT department, so when we upgrade we have to pay a VAR to help us with it and it is a bit expensive for us.

Recommendations to others considering the product

I probably would be much help here. We are just using to track customer complaints and basic interactions. We need to use it to more of its potential.

What business problems are you solving with the product? What benefits have you realized?

We used to only do distribution, no we also do light manufacturing. So we are solving production issues using the software. We are also using the simple CRM inherent in Syteline in order to keep up with interactions with our customers/prospects.

Infor ERP review by Shane K.
Shane K.
Validated Reviewer
Review Source

"ERP Success"

What do you like best?

We were able to successfully implement Visual ERP on our first try. We had simple buy-in from our manufacturing shop employees to easily "punch-in" to projects they were working on for time tracking.

What do you dislike?

There was quite a bit of customization that we needed to take care of in-house to better suit our operations.

Recommendations to others considering the product

Great for manufacturing shops.

What business problems are you solving with the product? What benefits have you realized?

Better Costing. Better Labour Tracking. Closer Inventory Control. Professional Accounting.

Infor ERP review by User in Biotechnology
User in Biotechnology
Validated Reviewer
Verified Current User
Review Source

"Crashes & hangs up regularly"

What do you like best?

It is necessary in the context of my employment

What do you dislike?

It crashes and/or hangs up regularly, I don't fully understand what it is "supposed to do" vs. how it is currently implemented by my employer.

Recommendations to others considering the product

As with anything, try to know precisely what you wish to accomplish before making any decision.

What business problems are you solving with the product? What benefits have you realized?

It's basically a global intranet in our manifestation, it serves a central source/interface that all employees access for certain info and functions.

Infor ERP review by User
User
Validated Reviewer
Verified Current User
Review Source

"my experience with infor ERP has benn great it's very easy to use"

What do you like best?

Originally focused on software ranging from financial systems and enterprise resource planning to supply chain and customer relationship management,

What do you dislike?

sometime my computer gets frozen when i use it, this is the only problem that i have with it.

Recommendations to others considering the product

i recommend to use it because is the best program that i've never used.

What business problems are you solving with the product? What benefits have you realized?

It helps me with service-centered industries deliver better equipment service , and after that i start having more clients than before.

Infor ERP review by Caleb D.
Caleb D.
Validated Reviewer
Review Source

"Lawson ERP"

What do you like best?

I like how you can handle all of the business needs from an accounting perspective in one single software that for years has been proven to be a market leader. From an IT Audit point of view, this has to be one of the simplest and easiest software's to audit for periodic access review and super users.

What do you dislike?

The one thing I would like to change its the look of the application. Don't get me wrong Lawson get everything done like it's supposed to but in reality it needs a major update to look better and more up to speed in today's standards.

What business problems are you solving with the product? What benefits have you realized?

Managing periodic access review in order to be in compliance per company's policy and external auditors.

Infor ERP review by User in Hospital & Health Care
User in Hospital & Health Care
Validated Reviewer
Verified Current User
Review Source

"Infor has really increased our reporting capabilities"

What do you like best?

Infor has a ton of useful reports that can be exported to Excel which can then be manipulated into statistical data we can use to make business decisions.

What do you dislike?

It's a little plain and can be difficult to navigate without training.

What business problems are you solving with the product? What benefits have you realized?

Solving efficiency issues and expense management. Reports are easy to export to Excel to then summarize and analyze. We can create trends and financial reports for our multiple entities on a clear, uniform, and concise basis.

Infor ERP review by Administrator in Mechanical or Industrial Engineering
Administrator in Mechanical or Industrial Engineering
Validated Reviewer
Verified Current User
Review Source

"Good ERP system for manufacturing companies"

What do you like best?

Easy-to-use and intuitive user interface and standard functionality that is tailored for each industry (automotive, A&D, industrial manufacturing, retail, etc.).

What do you dislike?

Time it takes to get some of the technical issues we report to Infor Support resolved, without having to use consulting (billable) resources. Also, the push to get Infor LN customers with on-premise installations to the Infor Cloud Suite.

What business problems are you solving with the product? What benefits have you realized?

Reduced manufacturing costs, increased productivity, overall performance improvements for the whole company.

Infor ERP review by User in Construction
User in Construction
Validated Reviewer
Verified Current User
Review Source

"Infor Review"

What do you like best?

The system is easy to use and understand.

What do you dislike?

The financials are not online and in a drill-down format.

Recommendations to others considering the product

The system is easy to use. We are currently switching to another company to upgrade to a web based system. The rental module built for our company has been hard to replicate in other companies.

What business problems are you solving with the product? What benefits have you realized?

Infors rental module has been customized for our company and is one that has been hard to replicate in other companies.

Infor ERP review by Cristina S.
Cristina S.
Validated Reviewer
Review Source

"User Friendly"

What do you like best?

It's very easy to use and fill out once you do it once. It's very easy for our maintenance to track work orders.

What do you dislike?

Nothing so far. I have been using it for about a year and no issues so far.

What business problems are you solving with the product? What benefits have you realized?

I am only on the user side of this so I do not know of any background business issues with this software.

Infor ERP review by Steven S.
Steven S.
Validated Reviewer
Verified Current User
Review Source

"Outdated, difficult, overly complex "

What do you like best?

Once you know how to use it is easy and fast.

What do you dislike?

Difficult for someone to self teach themselves a specific task. Every new task must be taught by an experienced member.

There isn't a print button. Printing is a complicated menu.

Recommendations to others considering the product

look for something more modern with a better use interface

What business problems are you solving with the product? What benefits have you realized?

Faster than old software.

Infor ERP review by User in Hospital & Health Care
User in Hospital & Health Care
Validated Reviewer
Verified Current User
Review Source

"Senior Project Manager"

What do you like best?

The Lawson commands are fairly simple and straight forward. It was pretty easy to learn when I started out at my new job. The HR and payroll side of Lawson system is pretty good for simple things like looking up your paycheck information and vacation balance. So from an inquiry standpoint it is average though. The presentation itself is average.

What do you dislike?

Unlike SAP, you cannot double click on an entry to see both sides of the journal entries. In fact, many entries are loaded together so it becomes very difficult audit. It seems I have to put into requests to the IT help desk to get information as no one else in accounting can get the information as well. Running reports seems to be difficult as well.

Recommendations to others considering the product

Compare to SAP and I think you will see the right choice.

What business problems are you solving with the product? What benefits have you realized?

I typically audit so I am looking to verify information.

Infor ERP review by Dan S.
Dan S.
Validated Reviewer
Review Source

"Infor is a very intuitive ERP system"

What do you like best?

Infor is a very intuitive ERP system that is useful for companies such as manufacturers

What do you dislike?

I only have a little experience with Infor and have not experienced any huge negatives

What business problems are you solving with the product? What benefits have you realized?

Info ERP system is a technology my company staffs IT professionals for and therefore I have used it and speak to the workings of it regularly

Infor ERP review by User in Marketing and Advertising
User in Marketing and Advertising
Validated Reviewer
Verified Current User
Review Source

"Easy to ise"

What do you like best?

All my important information is in one place. Easy to download pay stubs and other information. I liked having one place to go for all my tax/pay/hr stuff.

What do you dislike?

User interface could use some updating. Maybe a customizable home screen with widgets you can choose.

What business problems are you solving with the product? What benefits have you realized?

Having to log into multiple platforms for all human resource related items is an issue. Lawson keeps all information in one place and reduces the amount of emails from employees needing information.

Infor ERP review by User in Marketing and Advertising
User in Marketing and Advertising
Validated Reviewer
Verified Current User
Review Source

"Great Service"

What do you like best?

I like the fact that it is easy to access to my schedule and the work calendar is easy to use.

What do you dislike?

I dislike the fact that there are two different versions so when I try logging it doesn't show anything unless you enter the last part on the URL

What business problems are you solving with the product? What benefits have you realized?

Easy to load stuff to the cloud for everyone to see and really easy to transfer files and information.

Infor ERP review by User
User
Validated Reviewer
Verified Current User
Review Source

"Easy to use"

What do you like best?

Easy access to customer profiles and past history. Able to easy and quick quotes and email to customers.

What do you dislike?

Have to connect through VPN. While driving around sometime we do not get good wifi signals

What business problems are you solving with the product? What benefits have you realized?

quick response back to customers with quotes and stock on products

Infor ERP review by User in Financial Services
User in Financial Services
Validated Reviewer
Review Source

"Lawson ERP - Senior Financial Analyst"

What do you like best?

Overall, the system is easy to navigate and relatively intuitive. Information is presented in a clear straightforward manner. Search functionality works well though can be difficult to access certain screens. Drill-down function provides a wealth of information and transaction history provides detailed information.

What do you dislike?

Search functionality mostly works well though certain screens are actually embedded and cannot be accessed directly through search. Drill down function can be cumbersome at times and some information seems repetitive or irrelevant. Additionally, it's difficult to see the "other side" of journal entries after reviewing transaction history. A lack of detailed filters also makes search difficult.

Recommendations to others considering the product

There seems to be wealth of functionality within the ERP system but it is not always as intuitive as SAP or Oracle. A detailed, hands-on training course would be beneficial to users.

What business problems are you solving with the product? What benefits have you realized?

I work in internal controls and most of my job function requires reconciling transaction balances with source documentation and schedules. Information is clearly presented in debit and credit formats which makes it easy to reconcile screens to supporting schedules.

Infor ERP review by Jessie K.
Jessie K.
Validated Reviewer
Review Source

"Using inför was counter intuitive."

What do you like best?

I liked the dashboard the best. It was easy to a access new notifications.

What do you dislike?

I did not like its confusing way to find equipment around our facility and how to charge it.

What business problems are you solving with the product? What benefits have you realized?

We have put our inventory on them.

Infor ERP review by Jake N.
Jake N.
Validated Reviewer
Review Source

"Product integration across multiple platforms"

What do you like best?

I like that it houses data in a one-stop shop across multiple platforms

What do you dislike?

It's not able to act as a great standalone feature for what we do

What business problems are you solving with the product? What benefits have you realized?

we completely revamped the NPI process w/ infor

Infor ERP review by Timothy S.
Timothy S.
Validated Reviewer
Review Source

"Analyst for Benefits"

What do you like best?

Infor is so dynamic, universal, and its owners provide incredible support. Far superior data mining tools like Ad Inns

What do you dislike?

Too much customization can compromise data integrity. Furthermore, it's slow, albeit infrequently.

Recommendations to others considering the product

Yes

What business problems are you solving with the product? What benefits have you realized?

Administer benefits to our employees.

Infor has done pretty well -- no major complaints.

Infor ERP review by User in Computer Software
User in Computer Software
Validated Reviewer
Review Source

"User Review: Infor ERP"

What do you like best?

Infor does a great job handling custom products. Their support team is accessible with strong knowledge of not only the product but also its applications and best practices.

What do you dislike?

It is a complex ERP, not easy to fully utilize the depth & breadth of its functions. You need an IT person to customize reports, overcome system locks, etc.

What business problems are you solving with the product? What benefits have you realized?

Ability to use process flow to streamline processes.

Infor ERP review by Fabiola F.
Fabiola F.
Validated Reviewer
Review Source

"Lawson Software for Accounting"

What do you like best?

it was very dynamic and sturdy. Had great Security measures - to prevent accounting mistakes.

What do you dislike?

It was hard to maneuver and archaic look. Reminded me of DOS platform and UNIX as well. Not very intuitive if you didn't know the commands properly.

Recommendations to others considering the product

Read up on manuals and UNIX based style of writing commands. it will make it easier to understand.

What business problems are you solving with the product? What benefits have you realized?

Had to maintain accounts for executives. So it was good - that it would not let a CEO or CFO credit themselves with money. Someone else had to create those accounts and manipulate currency. Good safeguard against people using it for the wrong reasons.

Infor ERP review by User in Airlines/Aviation
User in Airlines/Aviation
Validated Reviewer
Verified Current User
Review Source

"To review and approve invoices "

What do you like best?

Simple and easy to use. Able to look at an invoice, code the invoice and approve the invoice all in one screen is easy.

What do you dislike?

Closing the windows.. must use certain close buttons and not the x on the top right of the screen

What business problems are you solving with the product? What benefits have you realized?

Easily approve invoices electronically rather then paper

Infor ERP review by User in Consumer Goods
User in Consumer Goods
Validated Reviewer
Review Source

"A pretty version of MOVEX"

What do you like best?

Easy point and click navigation system helped our company replace an outdated system from the 80's. Easy to use.

What do you dislike?

It's just a pretty version of our old ERP system and doesn't have a lot of muscle to run fast.

Recommendations to others considering the product

Worth considering but onboarding was over 5 years and millions of dollars from Infor team on-site installation

What business problems are you solving with the product? What benefits have you realized?

Used for running DRP reports and customer specific product sales information

Infor ERP review by Administrator in Machinery
Administrator in Machinery
Validated Reviewer
Review Source

"Very good"

What do you like best?

I use Syteline and the best thing about is that it is easy to use and that it gives access to people based on roles. I was not able to just open any kind of report, I needed permission for some.

What do you dislike?

I didn't like that sometimes it gets kind of slow and crashes kind of often.

What business problems are you solving with the product? What benefits have you realized?

It's excellent for resource planning for keeping purchase orders up to date. It lets you know when order are late.

Infor ERP review by User in Hospitality
User in Hospitality
Validated Reviewer
Review Source

"Not very familiar"

What do you like best?

At my last job, our corporate office used INFOR to keep all of our financials in one location. It was easy to navigate.

What do you dislike?

The log-in process was hard to memorize.

Recommendations to others considering the product

Utilize it! It looked simple and is simple!

What business problems are you solving with the product? What benefits have you realized?

Keeping things together for easy reading back and forth. When we were having meetings regarding the P&L statements or bulleted budget reports - it was simple to click on each one to bring it up.

Infor ERP review by Internal Consultant
Internal Consultant
Validated Reviewer
Verified Current User
Review Source

"Probably the best ERP for manufacturing enterprises."

What do you like best?

Excellent Enterprise Planning Module.

Cloud scenario offer.

What do you dislike?

The shortage of qualified consultants for customer support.

What business problems are you solving with the product? What benefits have you realized?

Problems: Very dynamic business environement. Several countries localizations.

Benefits: Information Integration.

Infor ERP review by Carol D.
Carol D.
Validated Reviewer
Review Source

"Infor review "

What do you like best?

Easily allows log in to multiple softwares with one like g in

What do you dislike?

Nothing really pretty simple software to use

What business problems are you solving with the product? What benefits have you realized?

Simplified and groups software for employee use

Infor ERP review by User in Religious Institutions
User in Religious Institutions
Validated Reviewer
Review Source

"Powerful tool but Hard to Learn"

What do you like best?

Love that once you know it, it’s pretty easy to find the information you’re looking for.

What do you dislike?

Hard to learn and teach. Really only a tool for people who are in it all the time.

Recommendations to others considering the product

Great for large organizations that have IT resources to give to Infor. Not for small organizations.

What business problems are you solving with the product? What benefits have you realized?

It keeps all financial and HR data for our organization.

Infor ERP review by Ryan R.
Ryan R.
Validated Reviewer
Review Source

"Fantastic service that I would recommend to anyone."

What do you like best?

I liked the easy interface it had and how intuitive it was.

What do you dislike?

I wish there were more efficient options to choose from.

What business problems are you solving with the product? What benefits have you realized?

We are making everything a lot more efficient.

Infor ERP review by Administrator in Hospitality
Administrator in Hospitality
Validated Reviewer
Verified Current User
Review Source

"Infor ERP"

What do you like best?

Easy to navigate, aesthetically pleasing

What do you dislike?

Not clear what needs to be itemized, can look muddled

Recommendations to others considering the product

Have patience

What business problems are you solving with the product? What benefits have you realized?

Submitting expense reports paperlessly

Infor ERP review by Administrator in Marketing and Advertising
Administrator in Marketing and Advertising
Validated Reviewer
Verified Current User
Review Source

"good product but a high learning curve"

What do you like best?

full integration from sales to shipping

What do you dislike?

support costs are very high. need to have a better way to handle that

What business problems are you solving with the product? What benefits have you realized?

N?A

Infor ERP review by User in Information Services
User in Information Services
Validated Reviewer
Verified Current User
Review Source

"Try it"

What do you like best?

Financial info should be easily accessed yet private. This software makes it a breeze.

What do you dislike?

I dislike that more do not use Lawson. Try it, you will be amazed.

Recommendations to others considering the product

Try it

What business problems are you solving with the product? What benefits have you realized?

Ease, streamlined operations.

Infor ERP review by User in Outsourcing/Offshoring
User in Outsourcing/Offshoring
Validated Reviewer
Review Source

"A fairly good system, but it can be glitchy at times."

What do you like best?

The program is fairly user friendly. It is easy to understand and easy to follow.

What do you dislike?

Sometimes the system will lock the user out for no reason. It seems glitchey

What business problems are you solving with the product? What benefits have you realized?

I am selling heath insurance policies and using the program to access the available plan options for customers. I'm not too sure of any additional benefits. Its average.

Infor ERP review by Internal Consultant
Internal Consultant
Validated Reviewer
Review Source

"Poor ERP implementation by Infor India team"

What do you like best?

Comparatively Infor LN is much user friendly than SAP.

What do you dislike?

After the migration there were system bugs related to finance that we could not do the monthly accounts for three months.

What business problems are you solving with the product? What benefits have you realized?

We expected to use features like Incontext-BI that was demonstrated but Infor team was not able to make it available.

Infor ERP review by Phil M.
Phil M.
Validated Reviewer
Verified Current User
Review Source

"Expense and time reporting"

What do you like best?

It does the job, but isn't pretty to look at. Can be clumsy when navigating. Would like to see more user friendly interface.

What do you dislike?

It does the job, but isn't pretty to look at. Can be clumsy when navigating. Would like to see more user friendly interface.

What business problems are you solving with the product? What benefits have you realized?

expense and time

Infor ERP review by User in Hospital & Health Care
User in Hospital & Health Care
Validated Reviewer
Review Source

"Robust but not really intuitive"

What do you like best?

Lawson is great in the sense it is robust and has lots of features. There are places to track all kinds of employee information

What do you dislike?

it is not intuitive at all. If you don't know the names of your "screens" you want to look at, forget it.

What business problems are you solving with the product? What benefits have you realized?

we use this as an HRIS for storing and organizing employee information, reviewing work history, benefits balances, and all kinds of other information. It has been very helpful to look at historical records and payroll records for employees.

Infor ERP review by Administrator in Human Resources
Administrator in Human Resources
Validated Reviewer
Review Source

"User friendly"

What do you like best?

Very easy to learn. Software has options to undo/reverse mistakes.

What do you dislike?

Software needs updates. System would go out often for extended periods of time.

What business problems are you solving with the product? What benefits have you realized?

Infor ERP is used for various Human Resource tasks. One main benefit is integrating another timekeeping system into it's platform.

Infor ERP review by User
User
Validated Reviewer
Review Source

"very slow program "

What do you like best?

this software is that it is the perfect size software package for our company. We enjoy it

What do you dislike?

Terrible user interface and quirky behavior. It is also very slow. It has added significant time to accomplish the simple task and makes work longer for me

What business problems are you solving with the product? What benefits have you realized?

ship orders

Infor ERP review by Yuliya P.
Yuliya P.
Validated Reviewer
Review Source

"Look up function lacks flexibility"

What do you like best?

Easy shortcuts once you know what each one stands for

What do you dislike?

Very inefficient ways to look up the other side of the journal entry

Recommendations to others considering the product

One-click research (pull up all the sides of journal entries would be a huge time-saver)

What business problems are you solving with the product? What benefits have you realized?

Using to pull the reports for the audit purposes

Infor ERP review by User in Retail
User in Retail
Validated Reviewer
Review Source

"Easy HR platform "

What do you like best?

I like being able to look at my benefits anywhere at anytime.

What do you dislike?

Recovering your password could be challenging

What business problems are you solving with the product? What benefits have you realized?

Employees can access and review or change their benefits at any time.

Infor ERP review by User in Warehousing
User in Warehousing
Validated Reviewer
Review Source

"Great software"

What do you like best?

This software was very easy to install and made using it very simple

What do you dislike?

There was nothing that I did not life about it

Recommendations to others considering the product

Great software

What business problems are you solving with the product? What benefits have you realized?

Sales are up

Infor ERP review by User in Higher Education
User in Higher Education
Validated Reviewer
Review Source

"Easy to work with "

What do you like best?

It is easy to use and understand Wide range of operations that can be accomplish with one software.

What do you dislike?

Some information is repetitive and/or irrelevant. Sometimes the screen does not fit the whole page.

What business problems are you solving with the product? What benefits have you realized?

Work as an auditor of internal controls.

Infor ERP review by User in Public Safety
User in Public Safety
Validated Reviewer
Review Source

"Easy and informative"

What do you like best?

Easy to track personel info, let users know status of pto and paychecks

What do you dislike?

Nothing. There is nothing that I would change.

What business problems are you solving with the product? What benefits have you realized?

Employees can see data immediately

Infor ERP review by Consultant in Hospital & Health Care
Consultant in Hospital & Health Care
Validated Reviewer
Review Source

"Glad we made the switch"

What do you like best?

The ability to bookmark the shortcuts to the home screen for quick access

What do you dislike?

Some confusion between functions of certain buttons, when to add vs when to change

What business problems are you solving with the product? What benefits have you realized?

Ease of access to quick reports

Kate from G2 Crowd

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