What do you like best?
Visual is a stable platform with tons of available customization. It work great out of the box but really reaches its stride when you customize it to your business environment. The support is great and most problems/questions are resolved same day, usually within the same hour.
What do you dislike?
Visual does have a learning curve and some understanding of databases will help tremendously. The learning curve can be daunting for new users.
Recommendations to others considering the product
A solid product. Use the Infor website, especially the Knowledge Base. Most of the answers to my questions can be found there.
What business problems are you solving with the product? What benefits have you realized?
All aspects of manufacturing are covered, Purchased orders, Customer Orders, Work Orders, Labor collection. Shop floor and resource planning and made simple and reporting is built in.
Visual has become the one-stop-shop for data collection and processing.