What do you like best?
Informacast provides a centrally managed IP paging solution that grows with your network. It is simple to deploy and easy to manage. It utilizes your existing network through multicasting. It comes with a suite of troubleshooting tools and well documented guides including how-to videos.
Licensing is flexible and can be re-balanced between IP phone or speaker end points.
Informacast also has integration into legacy paging systems.
The support staff is very responsive and resolves most of my issues within 24 hours.
What do you dislike?
There are some gaps between Informacast and its IP speaker vendors. Even though the speaker hardware is a separate entity from Singlewire, it would be nice to get more direction on recommended hardware instead of a cold reference to the hardware vendor.
Lack of backup solution. Centralized paging also means no paging when the network is down.
Multicast routing can be difficult to setup and troubleshoot but once it's setup the software works as designed.
Recommendations to others considering the product
Make sure you have a clear understanding of multicast routing in your current network.
What business problems are you solving with the product? What benefits have you realized?
Migrating to Informacast eliminated the problem of a disjointed paging solution across our 300+ locations. It allows us to have a single platform for paging management and troubleshooting. Remote sites can benefit from paging without any local server or paging modules.