Information Builders WebFOCUS

Information Builders WebFOCUS

(85)
4.3 out of 5 stars

Makers of business intelligence (BI), data integrity, and integration software: WebFOCUS & iWay Software. Tens of thousands of customers, decades of experience.

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Showing 85 WebFOCUS reviews
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WebFOCUS review by <span>Melanie E.</span>
Melanie E.
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The perfect fit for the Midsize!

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What do you like best?

We are not a large company and love that Information Builders created an option for us. It is affordable and still provides the core functions that we need. This is BI for us!

What do you dislike?

We have not really found anything that we don't like. Once in a while we find that there is a function not available to us in the Business User edition, but we usually find a work around that works for us -

Recommendations to others considering the product

If you are looking to get started quickly and easily I would consider WebFOCUS BUE.

What business problems are you solving with the product? What benefits have you realized?

The best part of Webfocus BUE has been the scheduling and alerting! We are using this to automatically send reports, alerts, spreadsheets - to our users and customers. This all took user time before - now it is automatic. We are also using the data we are visualizing to drive change in our company - to help us better perform for our customers.

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WebFOCUS review by <span>Bernard H.</span>
Bernard H.
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Verified Current User
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Verified Current User
What do you like best?

As a BI Administrator and Analyst, I like the most the very efficient, close, dedicated, responsive, fast support of IBI. We work with IBI people from Amsterdam and we have the best support we can get.

We have very frequent contacts, user groups, summit, council and meeting.

We also use focal point and the case management system. It's great and very professional.

The way we work with IBI as a partner for our BI and the very confident and close relationship we have is amazing.

What do you dislike?

The administration and configuration of the environment is not so easy and quite complex to understand.

Recommendations to others considering the product

I recommend the IBI Website and online Support of IBI.

I recommend the customer community and the BI Summit organized by IBI

I recommend the book "Organizational Intelligence" by Gerald D. Cohen and Dr. Rado Kotorov

What business problems are you solving with the product? What benefits have you realized?

We as a BI team have to provide our business users with applications and tools giving the users access and insight to the data. The problem we are trying to solve is...

How do we ease the work of our business users by minimizing the time and effort they spend to learn and know the data model of the BI system (ideally they shouldn't have to learn anything about the data model)

We are trying to provide our users with fast, intuitive and easy Tools and Apps.

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WebFOCUS review by <span>Frans v.</span>
Frans v.
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Verified Current User
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10 years of WebFOCUS usage

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What do you like best?

I like the flexibility of the system the most. In 10 years of using it there has not been a situation where we could not solve it within WebFOCUS. Besides the UI there is a FOCUS language that you can use that saves a lot of time for developers. I have worked with different BI tools and the FOCUS language can reduce a one week job to a single day. The system is also easy to integrate with and into 3rd party products with Rest API.

What do you dislike?

WebFOCUS has many different modules and some of them work a bit differently. For many people it's for example hard to understand the difference between making a report in the Business Intelligence Portal or on Reporting server. I've understood Information Builders is working on a single, responsive user interface which will solve this.

Recommendations to others considering the product

Put good effort in setting up an architecture. There are many option in setting the system up, make sure you choose the best.

What business problems are you solving with the product? What benefits have you realized?

Getting insight in customer behavior, discovering trends, measuring effect of marketing, helping our customers to grow.

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WebFOCUS review by <span>Johnathan M.</span>
Johnathan M.
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What do you like best?

The title of my review says it all really. Creating content is a snap although one can get bogged down in complex data retrievals although the language is derived from SQL (Focus is a 4GL adapted from SQL). The beauty of Focus is the adaptability to just about any data source.

What do you dislike?

Although you can create based reports in a snap, it takes a bit of a learning curve to master more useful queries. It would be nice to have more drag-drop/point-click capability.

Recommendations to others considering the product

This is a great tool for your business groups with people that know the data best, but to get more advanced some training (which IBI offers abundantly) will be required.

What business problems are you solving with the product? What benefits have you realized?

Data collection; farming statistics regarding a call center. However, I was a Focus user for at least 10 years and used it in a variety of settings, from basic reporting to front-ends where you could input data and retrieve results.

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WebFOCUS review by <span>Warren W.</span>
Warren W.
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Verified Current User
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Good Product and support

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What do you like best?

The tool itself has a lot of features to it including the ability in newer version which we don't use now to integrate d3 graph functionality into your reports. The BI Portal is a very nice interface that allow users to navigate pretty easy and security to be controlled. The yearly user conference is very nice as they work to listen to how users are using the application and help individually.

What do you dislike?

There have been features in prior editions including what were on now that should have been enabled on the system but when we went to use them, they didn't work and we had to submit a case to find out it wasn't working in that version.

What business problems are you solving with the product? What benefits have you realized?

We are using this for a wide variety of topics for various users. This is including management style dashboards to excel bases report that are distributed via an automated tool.

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WebFOCUS review by <span>Jamie M.</span>
Jamie M.
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A Mature Full-stack BI Solution

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What do you like best?

I like that the IBI solution provides a full stack of integrated solutions that provide flexibility while integrating well together. There is limited need to search the market for component-based elements to build up a solution. Despite every solution provider saying they can "connect to anything," experience demonstrates there are always integration challenges. IBI's integrated set of solution, providing high quality stable solutions, minimizes how often an external tool or package may need to be sourced.

What do you dislike?

The IBI tools are evolving, but competitors are pushing the envelop substantially and thus demonstrating solutions to business that appear more intuitive or responsive that the IBI tools. However, the stability of the IBI tools is paramount and enabling backwards compatibility as much as possible is important, so I appreciate it is an incremental process for IBI to continue to transform their solutions for further functional abilities.

Recommendations to others considering the product

Engage in reference calls: I have found other IBI consumers to be open and honest in their successes and challenges.

What business problems are you solving with the product? What benefits have you realized?

Making BI & Analytics pervasive within our organization, we have substantially augmented the data available to the business, we have transformed the visualization of that data to make it more consumable and substantially improved the governance of the entire environment.

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