Infrascale Disaster Recovery

(2)
3.5 out of 5 stars

Data Protection Platform (cloud backup, disaster recovery, file sharing and cloud connected appliances)

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Infrascale Disaster Recovery review by Marcos J.
Marcos J.
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"Infrascale Disaster Recovery"

What do you like best?

Integration with Connectwise is great. Support has been exceptional. Free hardware is good deal and makes enough of a cost difference to put it above other similar vendors. The ease of viewing errors and warnings makes administration easy to deal with. Backing up VMs in VMware is a breeze and works very well. The way that backups are prepared for sending offsite allows the speed at which they are sent to be a lot better than most solutions. I can get a few TBs offsite in as little as 3-4 days.

What do you dislike?

Their agent based backup must scan the entire file structure to be able to track changes. It does not have CBT capability. Setup of the agent is also a bit involved compared to other services I have used. There have been some instances of the backups affecting production to the point of end-user complaints.

Recommendations to others considering the product

Infrascale is a good BDR solution that you can resell at a decent enough profit. It will do backups and give you the flexibility you need to backup your client's data in a way that works for them. You will find that backing up smaller servers is going to be less of a headache than large environments. If you do have clients with large datasets I would recommend only using the hypervisor side backups rather than the backup agent.

What business problems are you solving with the product? What benefits have you realized?

Infrascale disaster recovery gives us the ability to back up client data at an image and file and folder level or combination of the two as needed. It saves on space and time particularly when the backups ar sent to the cloud for offsite storage.

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Infrascale Disaster Recovery review by Keisha C.
Keisha C.
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"Faithfully backups files and folders"

What do you like best?

I like that it consistently backups and sends notifications. Once you get the hang of it, it's not too hard to navigate through the screens. Support it helpful when you know what you want to do, they usually give you a direct answer of how to do it.

What do you dislike?

Finding something specific in the documentation is not simple. Creating a windows image of the system didn't work. When contacting support they mentioned they were in the process of phasing out the current disk image provider and are creating their own. There is no cloud to cloud back. The email notifications don't explain how to fix the alerts. The ease-of-use of the software is low at first until you can finally figure out how to navigate.

Recommendations to others considering the product

Consider a platform that offers both backups of pc and server files and folders, and cloud to cloud backups.

What business problems are you solving with the product? What benefits have you realized?

We backup servers and PCs. It is used as disaster recovery method. The benefits are it faithfully runs at the schedule time.

What Backup solution do you use?

Thanks for letting us know!

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