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What is InGenius?

InGenius is a computer telephony integration (CTI) innovator with over 18 years of experience in enterprise telephony. We enable sales and services organizations to deliver world-class, voice-based, customer experiences by integrating existing phone systems into leading CRMs.

InGenius Connector Enterprise equips contact centers with software tools to increase agent productivity and call capacity while providing a better overall customer experience. With features such as screen pop, click-to-dial, automatic call logging and enhanced call reports, contact center teams are able to quickly and efficiently serve customers and see a 360-degree view of customer call interactions for intelligent analysis and decision-making.

InGenius Details Provided by: Lynn G.

InGenius Details Provided by:

Marketing Manager at InGenius

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