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Ingeniux CMS

4.1
(64)

Ingeniux CMS is an enterprise content management platform designed to manage the persuasive web. Easy one-click editing, personalized content, software-as-a-service delivery options, and 100% ASP.NET MVC.

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Ingeniux CMS review by Raymond L.
Raymond L.
Validated Reviewer
Verified Current User
Review Source

"A CMS that can meet your simple needs and your complex needs"

What do you like best?

I like that the CMS can be setup as complex and as simple as needed. For example, we have a couple instances of the CMS running. Our main instance needs to complex with a couple dozen schemas. Another instance we have setup just has a few schemas and basic code.

I also like the architecture of the CMS where the design side and the web side are separated so If we need to take the CMS side down for maintenance we can still keep the website still up and reduce any downtime to the website.

Support is huge for us. We feel confident when working with support to resolve our issues.

What do you dislike?

Documentation. Sometimes the documentation can be lacking.

What business problems are you solving with the product? What benefits have you realized?

One cohesive website that meet the needs of each department and college on campus while, while maintaining accessibility.

The CMS has allowed us to maintain our brand standard throughout most of our department and college sites and standardize certain information across the campus, These standardizations would usually not happen unless we were in a centralized CMS.

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Ingeniux CMS review by Courtney K.
Courtney K.
Validated Reviewer
Verified Current User
Review Source

"Good tool. Lots of capabilities. Easy enough to use for a non-developer. "

What do you like best?

Easy enough for someone who isn't fluent in HTML, etc to use. The support is pretty good and mostly available when we need them. I am not part of the web development team, however, I was able to get in and work in ingeniux, manage pages, make updates, etc.

What do you dislike?

We had Issues with connections sometimes, the website being down, etc., however, customer service was always very helpful!

Recommendations to others considering the product

Make sure you understand the capabilities of the system and that it can fulfill all of your requirements.

What business problems are you solving with the product? What benefits have you realized?

We are building new landing pages and updating pages for our site. Sometimes it takes our web development team a while to get edits done so it is nice that I am able to go into Ingeniux and make edits on my own and not have to wait for our team. Makes the turn around time much quicker.

What Web Content Management solution do you use?

Thanks for letting us know!
Ingeniux CMS review by Kalena P.
Kalena P.
Validated Reviewer
Verified Current User
Review Source

"The best CMS I've worked with so far"

What do you like best?

Being a new Ingeniux CMS User, I found the interface intuitive and easy to use, especially in version 10. Having met some of the Ingeniux staff in person, I can tell they are truly passionate about their product and it shows in the quality of software that they put out.

What do you dislike?

Documentation for specific tasks can be hard to find, but Ingeniux Support is top-notch, and will respond promptly to any question you may have.

Recommendations to others considering the product

I highly recommend Ingeniux CMS if your considering a CMS solution for your organization. Ingeniux CMS provides us with an efficient and secure way to focus on the content, components, and presentation while making the backed management easy and intuitive.

What business problems are you solving with the product? What benefits have you realized?

For us, it's the management of content across a decentralize web governance structure and maintenance of accessibility compliance, that the Ingeniux CMS helps us most with.

Ingeniux CMS review by James S.
James S.
Validated Reviewer
Verified Current User
Review Source

"Best CMS Experience with the Power of .NET"

What do you like best?

Ingeniux provides a full-featured CMS with modern user experiences. These features will satisfy content/marketing specialists as well as back-end developers. It provides the power of ASP.NET MVC on the backend and the flexibility to use modern JavaScript frameworks that also unlock incredibly flexible tools for authors working in the system.

What do you dislike?

While providing many tools to build whatever web solution you are looking for, it can be a bit of a challenge to begin develop with the system without any training. Though to an experience .NET developer or the proper training, it ends up being very enjoyable.

Recommendations to others considering the product

Ingeniux is already a leading solution for managing your web experience and is moving forward with the latest technologies to keep that leading edge.

What business problems are you solving with the product? What benefits have you realized?

We run a website with approximately 5,000 pages that are authored by over 65 content contributors. The Ingeniux CMS provides the access control and management features to make this possibly as well as build an award-winning website.

Ingeniux CMS review by Cheryle D.
Cheryle D.
Validated Reviewer
Verified Current User
Review Source

"Ingeniux CMS is easy for authors and the technical support is great."

What do you like best?

The personalized technical support, is the best. If an email can't answer the issue, IGX support staff gets on the phone or on a webex meeting to work through the issues. Once a solution is found, they usually summarize the solution back to you in an email. This is great for documenting the solution for future reference.

What do you dislike?

I think the product is getting more technical in its development. Maybe .Net provides more flexibility; however, I think the back end development is way more complex than when we started with Ingeniux in 2009.

What business problems are you solving with the product? What benefits have you realized?

We run our main college website on Ingeniux CMS. It has simplified the content creation and content approval process on campus.

Ingeniux CMS review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Incredibly disappointing relationship"

What do you like best?

As a Content Management System, Ingeniux makes it quite easy for users to edit content. If a user has a decent understanding of HTML, they will feel very comfortable in the system.

The organization of pages is quite similar to navigating any digital file system, so this will also feel familiar to users.

What do you dislike?

Ingeniux has been a disaster for my organization. There are many changes we cannot make ourselves and have to file support tickets with the corporate support team to have these changes made. These changes are not only incredibly expensive, but also require us to spend hours attempting to contact the company. We have gotten to points where we had to contact the CEO directly because our account managers on the Ingeniux team simply would not respond to our inquiries or phone calls.

Recommendations to others considering the product

Do not do it!!!

What business problems are you solving with the product? What benefits have you realized?

No problems solved or benefits realized. Again it has been a massive headache for our business and we truly regret the decision to switch to Ingeniux.

Ingeniux CMS review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Excellent Experience so far using Ingeniux"

What do you like best?

The best thing so far about Ingeniux is their support team, they are constantly there for my company when we get stuck, and not only do they answer my issue within minutes of my submission but they will call me and talk to me on the phone to make sure they understand the issue.

What do you dislike?

I have no complaints, we really like this CMS. It would be awesome if they could create better documentation, there is a lot to know about the CMS, especially if you are integrating it into an MVC project.

What business problems are you solving with the product? What benefits have you realized?

We use the CMS for everything, it allows us to white label our sites for different customers. The best part is the feature flags we set up within the CMS and tie it back to our code base to allow us to push things to production faster. The CMS integrates nicely with our .net code.

Ingeniux CMS review by Michael S.
Michael S.
Validated Reviewer
Verified Current User
Review Source

"An incredible CMS, does pretty much anything that you can dream of"

What do you like best?

Ingeniux is an amazing CMS. It handles all our 12 websites with ease, manages content well, and we love it. It sends out an XML feed to your views that you can manipulate any way you need.

What do you dislike?

There isn't much to dislike. You'll want to build it properly, and if done so right, you'll be able to get all you want our of Ingeniux.

Recommendations to others considering the product

Yes, especially with Version 10 now out.

What business problems are you solving with the product? What benefits have you realized?

We use Ingeniux for so many different applications, from email generation, to digital signage, and much more. It's saved us an amazing amount of time rather than having to build new backends.

Ingeniux CMS review by Michael S.
Michael S.
Validated Reviewer
Verified Current User
Review Source

"Wonderful, powerful, and full-featured Content Management System"

What do you like best?

This CMS is powerful and widely cusomizable. From being able to make a schema for almost anything, there's enough flexibility to make a powerful website with rich content, all while being easy enough for our employees to use.

What do you dislike?

Honestly, nothing. The CMS is fantastic, the updates are relatively quick, and the support is fantastic at getting back to any problems or glitches one may encounter while using the CMS.

Recommendations to others considering the product

Give it a try. It's worth it. The set up process, including setting sup chemas, can be tedious, but pays off very well in the end.

What business problems are you solving with the product? What benefits have you realized?

We're solving the problem of being able to easily manage content, while having the power and flexibility of the CMS to back us up.

Ingeniux CMS review by Deaon K.
Deaon K.
Validated Reviewer
Verified Current User
Review Source

"Great .Net CMS"

What do you like best?

One of the best features is that it uses the .Net framework. As .Net developers, it's a trusted platform. The CMS is also quick. I've used several .Net CMS systems, and this is one of the best.

What do you dislike?

The UI of version 9 is not very appealing. However, version 10 has a new UI and offers a great experience. The asset manager in v10 is great. Assets can now be versioned and a publishing target can be set.

Recommendations to others considering the product

It's a great CMS. The infrastructure is solid in terms of how the backend is designed.

What business problems are you solving with the product? What benefits have you realized?

We are able to have hundreds of CMS users creating content.

Ingeniux CMS review by Administrator in Higher Education
Administrator in Higher Education
Validated Reviewer
Verified Current User
Review Source

"Fisher Price Easy to learn and train your users"

What do you like best?

this product is easy to understand and pickup by those who support content across campus outside the office of web technology and information technology. I have successfully trained users of all skill and comfort levels across campus in a 1 hour basics training session.

What do you dislike?

With 360 hours, there is nothing I can say I dislike. Eventually an answer is found and a problem solved.

Recommendations to others considering the product

a bit of heavy lifting to implement into the system, but well worth it in the return of workflow, permissions, and tons of other benefits that will help keep your web site relevant and consistent.

What business problems are you solving with the product? What benefits have you realized?

it allowed us to implement workflows and permissions that in turn helped us to have constituents across campus maintain and own their own content while allowing the office of web technology, content management, and information technology maintaining the structures, branding, and a cohesive consistent branding and message through out the entire site.

Ingeniux CMS review by Michelle D.
Michelle D.
Validated Reviewer
Verified Current User
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Extremely Versatile"

What do you like best?

I like that the designs that I create can be easily, and well maintained and supported by the people who own the site: editors, department heads, etc. It is easy to learn and quick to use.

What do you dislike?

There is nothing to dislike - granted the product offers features that I have not had a chance to use.

What business problems are you solving with the product? What benefits have you realized?

I design websites -- Ingeniux is a perfect partner for building these websites - and the site owner ends up with an exceptional product that they can maintain without the design degenerating through update and content cycles.

Ingeniux CMS review by Michael S.
Michael S.
Validated Reviewer
Verified Current User
Review Source

"Long time customer loves how this product gets better and better"

What do you like best?

Easy of use, and infinitely flexible. You can literally do anything with Ingeniux.

What do you dislike?

Needs better asset management. When you delete an image from a page, it is hard to find the appropriate image in assets to get rid of it.

Recommendations to others considering the product

Great support!

What business problems are you solving with the product? What benefits have you realized?

Makes it super easy to get new users creating, editing and uploading content. We have 80 full time CMS users and I have been teaching monthly classes on how to use it for 7 years. Everyone is amazed at how simple it is. Especially, new employees that have used a CMS at their precious job.

We can't wait for all the new features that are coming in version 10.

Ingeniux CMS review by Sharon M.
Sharon M.
Validated Reviewer
Review Source

"Nice organizational/architectural features, fairly easy to use, "

What do you like best?

The hierarchy is easily seen, components can be easily shared and organized, publishing is fairly seamless, the support team is responsive and seems to answer fairly quickly, the learning curve is fairly short as well.

What do you dislike?

Support tickets often require the system to go offline, which is done during working hours and results in a productivity loss, assets cannot be re-named, certain components only work on certain pages which can be confusing, sometimes system is slow to respond/glitchy

Recommendations to others considering the product

Have a defined architecture plan, naming conventions, and a user guide with what components go on what pages ahead of time for everyone who is working on the site, as well as thorough training. That way you won’t end up having to redo things halfway through the project! Be careful when moving things around as it can result in them having to do a rebuild, and since they do them during the day, a lot of lost productivity.

What business problems are you solving with the product? What benefits have you realized?

The convergence of an old and new website, re-skinning website, to be able. To change the look fairly quickly. The new website(s) look great, and we were able to re-skin fairly seamlessly across all of the global sites

Ingeniux CMS review by Eric O.
Eric O.
Validated Reviewer
Verified Current User
Review Source

"Best CMS. Period. (If you like to be able to do whatever you want, however you want.)"

What do you like best?

Ultimate flexibility. Ingeniux supplies a framework for collecting data of user-defined types and a schema for organizing it. From there, a competent developer can literally build anything. The interface is simple. The reliability is first rate.

What do you dislike?

The fact that some of our de-centralized users can't pronounce the name correctly. It's in-jean-yucks.

Recommendations to others considering the product

If you manage a complex site, there is no better CMS.

What business problems are you solving with the product? What benefits have you realized?

De-centralized content management. 300 users, 60,000+ pages, multiple domains and subsites all manage through one CMS instance.

Ingeniux CMS review by Alice E.
Alice E.
Validated Reviewer
Verified Current User
Review Source

"Ingeniux is a powerful platform"

What do you like best?

I love the having full control over the rendering system, without all the legwork of making a CMS

What do you dislike?

The CMS can be extremely slow at times, even screeching to a halt after a while, combine that with not being able to push new templates directly to the server and it really slows production at times

Recommendations to others considering the product

Make sure to have a dedicated developer on staff to really expand your capabilities with Ingeniux

What business problems are you solving with the product? What benefits have you realized?

We have created a website for a college where hundreds of people have access to different pages respecting their positions in the college. Being able to have a system with this many seats makes maintaining our website a lot easier

Ingeniux CMS review by Executive Sponsor in Financial Services
Executive Sponsor in Financial Services
Validated Reviewer
Verified Current User
Review Source

"New to Ingeniux"

What do you like best?

Their training and implementation process has been very helpful for us. The system seems to be able to support most of our needs (there are a few items we will be looking into developing down the road). We're excited to launch our new site on their platform soon.

What do you dislike?

Some of the development work that was done required additional hours, however this may have been due to a lack of full scoping the work before development started.

What business problems are you solving with the product? What benefits have you realized?

We needed a new CMS because our old system was no longer supported. The additional SEO and ADA support will be crucial for us. They were able to develop some logic, such as dynamically displaying branch/ATM locations and hours.

Ingeniux CMS review by Aldo B.
Aldo B.
Validated Reviewer
Verified Current User
Review Source

"Diamond in the rough, great WCM system"

What do you like best?

The system is extremely flexible, from its architecture to how you manage content it allows from small to larger companies achieve great Digital Marketing. Very flexible, impress how it handles localization and that's why I am a returning customer.

What do you dislike?

The only thing I dislike is the support model, though It was because of the way we implemented the system. The 360 model can be efficient if you have an organized team that works with the vendor and includes them as part of your roadmap.

Recommendations to others considering the product

Know what you need now and how it can grow with you, the system is robust but also you can start small. If you have a small team, let Ingeniux host it for you. Go with the SaaS solution, less maintenance too worry about.

What business problems are you solving with the product? What benefits have you realized?

Our review incorporated the following, SaaS based delivery, digital asset management, workflows, localization management, template development and usage rights supporting group-level security and collaboration. In order for our company to scale globally, we need to incorporate a robust system that is a true web experience & content management system (content management - technical and visual, localization and digital asset management) that allows Marketing to support all digital programs without needing internal Ops support. This platform will allow us to move faster into regions which support demand generation programs and serve as the main vehicle that will connect with the underlying Marketing engine. Ingeniux CMS delivers a complete set of features for managing complex and performance-oriented websites which at the end allow less overhead on development and technical knowledge.

Ingeniux CMS review by Administrator in Higher Education
Administrator in Higher Education
Validated Reviewer
Verified Current User
Review Source

"Ingeniux CMS"

What do you like best?

The system is very flexible assuming that you are able to do your own development or work closely with good developers so you can get exactly what you want.

What do you dislike?

The asset manager is absolutely horrible. You can't easily move documents/images/media from folder to folder, and there is no way to restrict what people can name files or folders; for example, we would like to enforce no spaces in file and folder names.

Customer support has been poor in the past, with slow response times and infrequent updates on issues although this may be improving slightly.

Recommendations to others considering the product

I would stay away from using Ingeniux's development team to implement your system or make enhancements. We had them do some development for us in the past and found that the quality of code was inconsistent and they tend to nickel-and-dime their customers. Instead, hire a reputable firm with experience in developing for Ingeniux or develop in-house.

What business problems are you solving with the product? What benefits have you realized?

Makes it relatively easy for everyone to manage their own content.

Ingeniux CMS review by Industry Analyst / Tech Writer in Hospitality
Industry Analyst / Tech Writer in Hospitality
Validated Reviewer
Verified Current User
Review Source

"Webdeveloper for the CMS"

What do you like best?

The CMS is pretty friendly. Very easy to use and develop. My team learned the system very easily

What do you dislike?

I am running CMS 8... just want to put that out in case the new versions have taken care of this issue. I dislike the image and asset management, that is location oriented instead of ID oriented. That makes the manipulation of assets very rigid

Recommendations to others considering the product

I honestly generally like the software. I like that they strive to grow and keep the software updated and young I cannot talk about the newer version as I haven't installed it yet. (My bad) so any comments would be on cms8 which is an unfair review as they are already in 10 and I know they have been taken into consideration our feedback about assets being ID driven instead of path driver and things like that. I think they added a scheduled publish task which would be awesome. Would love if once you created a page you could "change" the schema but that could be way deep into the way the cms works... and if you are paying attention enough, you should realize it before you put any content in it. You delete the page and create a new one and no harm done.

What business problems are you solving with the product? What benefits have you realized?

It is the CMS for my company. We have very specific need and so far the cms has been pretty flexible in "answering" to all of them.

Ingeniux CMS review by Cyndi D.
Cyndi D.
Validated Reviewer
Verified Current User
Review Source

"The Ingeniux team aren't magicians but, helped us do what seemed impossible!"

What do you like best?

We have created and host approximately 170 sites, in 27 languages with Ingeniux. Because of the flexibility, and ease of use of the CMS, we've accomplished this with an extremely small internal team. In addition, the support we received during our build was exceptional.

Maybe more importantly is the ongoing support from the Ingeniux team. They have truly been, and continue to be, an important partner for us, not just a vendor.

What do you dislike?

I don't really have any negatives to share. Even "bumps in the road" have been handled professionally and thoroughly. Any time I've raised any type of an issue, it has received the attention and resolution I would expect.

Recommendations to others considering the product

I am a big advocate for both Ingeniux as a partner company and of their products. I believe any company searching for a reliable, content management system/partner would be well served by Ingeniux.

What business problems are you solving with the product? What benefits have you realized?

As an international company, we support sites for 100+ countries in many languages and needed a templatized, yet flexible option that allowed in-country marketers present marketing, product and service information in a way that best speaks to their local audience. The Ingeniux platform allows us to offer that.

Additionally we support our corporate content, foundation and alliance units, with fully different needs.

As we plan for 2016 and beyond, we will look to our partnership the Ingeniux team to make our sites more personalized to users' needs and interests.

Ingeniux CMS review by Zach R.
Zach R.
Validated Reviewer
Verified Current User
Review Source

"Ingeniux for a Resort Company, an in-house developers view."

What do you like best?

Ingeniux has a very friendly UI that works well for our content contributors. Using the MVC framework from Microsoft also gives it a very flexible framework to work around that can be shaped to your needs. Development to work with the CMS is straightforward and not full of confusing CMS specific workarounds.

What do you dislike?

The CMS has one major flaw, and that is maintaining assets. Assets (PDFs, images, etc) are not kept in any kind of database structure, so they are not tracked. From a performance and complexity standpoint, this is a good thing, but from a usability standpoint, it is extremely bad. For instance, if a user deletes a PDF, the system does not look to see what links may break, but instead just deletes the asset and allows the broken links to occur. Also, renaming an asset doesn't correct any links to it, which leads to similar issues.

What business problems are you solving with the product? What benefits have you realized?

We are using it to power our customer facing websites. As far as benefit's go, the biggest has been the ease of use for content contributors. This has led to far less issues with updating the site, and more time left to developing instead of helping the users.

Ingeniux CMS review by Ian M.
Ian M.
Validated Reviewer
Verified Current User
Review Source

"A powerful platform for powerful websites"

What do you like best?

Everything in Ingeniux is represented by XML data, which is very versatile and easy to manipulate in C#. The ways you can manipulate and organize the data in your website via categorization, and pull that data throughout the site is very powerful and allows you to create almost anything you want in terms of front end code. Ingeniux is also very flexible and customizable, with API hooks into a lot of nooks and crannies of the CMS. You can concievably integrate almost every third party service into the actual CMS itself, using things like Custom Tabs or Applications that live in tandem with the code base.

What do you dislike?

Being so modular, using Ingeniux with third party platforms or integrating services into it requires a lot of legwork.

Recommendations to others considering the product

Ingeniux is great if you want the flexibility to do what you need with the services you want, and are willing to put in the work to get those features. If you don't want to be limited by the data the CMS gives you, this is one of the best CMSes for that.

What business problems are you solving with the product? What benefits have you realized?

We use Ingeniux as a platform for our client's websites and intranets, to allow them to reach their audiences without limiting the kinds of content they can create.

Ingeniux CMS review by Stephen D.
Stephen D.
Validated Reviewer
Verified Current User
Review Source

"Getting better, but it's no Wordpress!"

What do you like best?

Because we are a small shop, and because the software is so complex and finicky, I cannot consider doing much development on the site – leaving it to Ingeniux. One less recurring major headache to manage.

What do you dislike?

The software is so finicky and complex that we cannot do much to fix things, much less add functionality. And then Ingeniux takes forever because every site is so idiosyncratic not even their developers can quickly find breaks or add functionality.

Recommendations to others considering the product

It's not clear that any other large-scale CMS can provide the third-party development community that Wordpress has, nor whether any of the other CMS systems that offer an array of simple plug-ins and widgets to add functionality could cope with 30 contributors to 3300 pages.

What business problems are you solving with the product? What benefits have you realized?

Standard publishing for a distributed organization. Work flow in principle makes us more efficient, but given the counter-intuitive interface the infrequent user ends up asking for help or loses their own time trying to remember how to edit or publish.

Ingeniux CMS review by Corwin, T.
Corwin, T.
Validated Reviewer
Verified Current User
Review Source

"{Required]"

What do you like best?

easy-fast redirects. And, their product support. Even though we are barely an enterprise level customer, it's nice to be driving one of the best enterprise level CMSs. As an admin, this is one of the easiest to keep up and maintain.

What do you dislike?

Not really IGX's fault, but every time there is a browser update, it can make some editing features not work. So, you can't really edit in just one browser all the time. You probably shouldn't limit yourself to just one browser anyway for editing.

Recommendations to others considering the product

Hire only web designers with IGX experience. We did and we had/have no problems with our new design. Others I know of did not, and allowed their designers to hack the CMS. Money wasted. This is one of the few systems where you can successfully deploy multiple authors and approvers with few problems. We currently have 143 of those here and they all don't hesitate to use the system to update their pages. As a result, you won't find much dead wood on our website of 6500 pages and 1500 web components.

What business problems are you solving with the product? What benefits have you realized?

We've only recently been conscious of tracking things like external links and IGX has helped us with that. Among the 31 systems colleges we are a part of, we're one of the few with an enrollment net increase over last year. We're also the only one with a fully-deployed and leveraged IGX system. Draw your own conclusion.

Ingeniux CMS review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Great Product "

What do you like best?

I love that every time you turn around, the product is getting improved. Development is active and responsive to your needs which means this is far from being a stale software title.

What do you dislike?

Being on the East coast means I'm in hours before any west coasters are awake... only an issue if you're an east coast early bird.

Recommendations to others considering the product

Use support. They are awesome.

What business problems are you solving with the product? What benefits have you realized?

We are solving our years of problems related to searching our site with Ingeniux. They now have a new included product called "InSite Search" which has been clearing years of headaches.

Ingeniux CMS review by Dan M.
Dan M.
Validated Reviewer
Verified Current User
Review Source

"New user with only positives"

What do you like best?

The syndication feature has allowed us to create content and put on multiple pages, easing our overall workload.

What do you dislike?

That taxonomy cannot be filtered is something I hope will be fixed in the future.

Recommendations to others considering the product

Make sure your design and cut-up are as ready to go as possible. Failure to do your own proper QA early in the process will lead to unavoidable delays, lost time and wasted money - none of this is the fault of Ingeniux, though. They are very accommodating in helping work through hiccups that arise. The best part of Ingeniux for us really was the crew we worked with, from the discovery phase, through implementation, training and support.

What business problems are you solving with the product? What benefits have you realized?

We are now mobile responsive and using this CMS allows us greater flexibility to change marketing on the fly.

Ingeniux CMS review by Administrator
Administrator
Validated Reviewer
Review Source

"Ingeniux is a true partner"

What do you like best?

Ingeniux has innovative technology and a platform that supports standards, not proprietary code. What stands out about this company, though, is their willingness to truly partner--to listen, help solve problems large and small, and offer smart suggestions on how to resolve issues or meet a goal.

What do you dislike?

I have to think really hard about anything I dislike about them. They're growing, so I think their documentation and support content is behind the rest of their technology and general support model. It is fine, it just isn't as good as everything else. This is so not a show-stopper, though.

What business problems are you solving with the product? What benefits have you realized?

Content portal that provides a single place for both technical documentation and support content, with dynamic delivery for specific audiences.

Ingeniux CMS review by Margot W.
Margot W.
Validated Reviewer
Verified Current User
Review Source

"Ingeniux's people feel like part of my own team"

What do you like best?

The Ingeniux user interface for content contributors is easy to use, and there's lots of flexibility for controlling permissions and access for users. On the developer side, I love the flexibility of the system. With a little know-how, it's very easy to take projects in-house, and the sky's the limit in terms of possibilities. In my four years working with Ingeniux, I have also been very happy with their customer service and support. They have a great support department and are always available to address issues that come up for us. Taking advantage of their many service/support options, we are able to run a large website with minimal staff and not worry about employing specialized skill sets. They employee a great team of people who are enjoyable to work with. They often feel like part of my team, rather than employees of a third-party vendor.

What do you dislike?

As with all long-standing installations of any system, our system is a bit finicky and often gives us trouble when we upgrade to the latest service releases or versions of the Ingeniux CMS. However, Ingeniux is very vigilant about helping us through these upgrading issues. We also could alleviate a lot of this hassle by switching over to their hosted service.

Recommendations to others considering the product

I would recommend having Ingeniux do the initial build-out of your new site, so that you know all the standards and best practices are in place. Then have at it and customize further as you need!

What business problems are you solving with the product? What benefits have you realized?

The Ingeniux CMS has provided us with a flexible platform that we have customized to appeal to multiple audiences. We are able to build new page types and components easily, to meet new and emerging needs. And we remain nimble in terms of fresh design and content, while running with a very small in-house web team.

Ingeniux CMS review by Robin R.
Robin R.
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"Customizable solutions, great customer service"

What do you like best?

Ingeniux Content Management System is one of the best because of its versatility, ease of use, and superior customer service. Because they are a small company, they can respond quickly.

Additionally, our account manager has higher education expertise which enables him to understand our website needs as a University.

Their rollout of our mobile site was especially expedient.

What do you dislike?

I don't have any issues with the CMS that are IGX-related.

Recommendations to others considering the product

Be aware that they do not offer an athletics module.

What business problems are you solving with the product? What benefits have you realized?

A content management system is so integral to the day-to-day operations of maintaining on line presence in higher education. I personally manage nearly 100 people who have permissions to work on a specific portion of their website and without this CMS, my job would be 10x harder. Their classes for administrators are extremely helpful because their highly-capable instructors teach you how to master your own CMS.

Ingeniux CMS review by Administrator
Administrator
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"Happy with Ingeniux CMS"

What do you like best?

I like that support is willing to work with you through issues and development of new features

What do you dislike?

We have a blended environment and is less of a challenge than it used to be

What business problems are you solving with the product? What benefits have you realized?

we are not using the workflow approval for content, but take advantage of having over 200 content managers updating our site via Ingeniux. In doing so we are allowing the workload to be handed off to SMEs in their areas, instead of having it centrally managed.

Ingeniux CMS review by Administrator in Higher Education
Administrator in Higher Education
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"I recomend Ingeniux"

What do you like best?

Auto-navigation and taxonomy are superior tools.

What do you dislike?

Page dependencies when publishing often led to massive publishes. However, this has much improved with the latest version.

Recommendations to others considering the product

Ingeniux is a great CMS. I would recommend for higher-ed or commercial use. The company's leadership is passionate about the product and is routinely forecasting, adapting and expanding the product to meet industry needs.

Have a solid content strategy in place before working with any CMS vendor. A content management system does not solve every issue. Many content issues are resolved by having properly skilled people. Understand the skills of your user community and have honest conversations with the user community about who will be responsible for providing what content.

What business problems are you solving with the product? What benefits have you realized?

Effective enterprise wide content management for a top 100 university. Content management centralization is key for consistent enduser experience.

Ingeniux CMS review by John N.
John N.
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"Sr UX Designer"

What do you like best?

The new CMS offers a nice platform that is diverse and allows for a lot of customization - while still enforcing the standardization that comes with a CMS templating system. CMS 9 has given us the opportunity to develop many pages with custom features into an established template.

The preview system has allowed for easier approval workflows. This is especially important when business users want to see the interaction perform - but it is not in production yet.

What do you dislike?

I don't like having to publish something just to get my images to production. The new CMS 9 seems to need to "think" more than previous versions.

Recommendations to others considering the product

This is a great content management system... it offers a lot of options for multiple users to contribute to their website while still allowing for administration and oversight. Good customer support and the IGX team is concerned about the welfare of you site/business.

What business problems are you solving with the product? What benefits have you realized?

We can build very customized experiences with unique landing pages that can speak to segmented traffic. The flexibility to "re-use" elements now and make not have to make anymore one-off pages just to accommodate a small visual/cosmetic change.

Ingeniux CMS review by Nicolas A.
Nicolas A.
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"I use ingeniux CMS at University of Reno, Nevada. I am in charge of creating users and helping web i"

What do you like best?

I like the ability to pin different tabs

What do you dislike?

Editing HTML from the body is not the best.

What business problems are you solving with the product? What benefits have you realized?

We have t ability to update schemas on a large scale. This allows us to choose schemas that are used the most.

Ingeniux CMS review by Internal Consultant in Mechanical or Industrial Engineering
Internal Consultant in Mechanical or Industrial Engineering
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Verified Current User
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"Ingeniux for Enterprise Site"

What do you like best?

Support and Ingeniux staff are great. They are growing and adding new features to meet customer demand, the problem is the customers are paying for the new features as special add-ons. There are virtually no standard plug-ins to chose from.

What do you dislike?

Having used many other CMS's we found that Ingeniux was slow to process and cumbersome to manage

Recommendations to others considering the product

There are better open source solutions. If you want additional, standard CMS functionality you need to work with their development team and the price quickly increases.

What business problems are you solving with the product? What benefits have you realized?

Solving a global organizations need to share content publishing responsibilities and share content. The publishing tools were not as intuitive as we have found in other CMS's.

Ingeniux CMS review by Administrator in Higher Education
Administrator in Higher Education
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Verified Current User
Review Source

"Ingeniux is a fast, flexible, modern CMS."

What do you like best?

Ability to create a variety of hooks and schemas; the CMS itself handles everything from security to workflow rather well, and the API takes care of just about everything that's not already built in.

What do you dislike?

Small hiccups in development/design. Developers need to think more about UI before going ahead and implementing changes.

What business problems are you solving with the product? What benefits have you realized?

Easy to set up various forms of tracking, reusable content, integrations with CRM.

Ingeniux CMS review by Administrator in Motion Pictures and Film
Administrator in Motion Pictures and Film
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Verified Current User
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"Fantastic CMS for a page heavy website"

What do you like best?

Ingeniux's personal support for our initial and subsequent launches has been invaluable. They are true problem solvers and innovators when it comes to custom features and user experience.

What do you dislike?

We have some mobile issues - it terms of formatting and API integration - though resolution is in process, it has been a slow one.

Recommendations to others considering the product

They have a great team to work with! With that being said, go in knowing how much creative control you want over your website. For us, we don't have a web developer onsite, so we utilize their Creative Services. It is first rate, but in turn, we do have to plan in advance for any updates.

What business problems are you solving with the product? What benefits have you realized?

Our main business problem was having a page heavy website due to three departments worth of programming and events. We now have a seamless navigable website with this CMS and an awesome uploading tool that allows for large imports for page creation.

Ingeniux CMS review by Administrator in Higher Education
Administrator in Higher Education
Validated Reviewer
Verified Current User
Review Source

"IGX Review"

What do you like best?

This content management system offers a lot of options for multiple users to contribute to their website while still allowing for administration and oversight. The user interface is really good in comparison to other systems I have worked with. I've had a good time working with the support team. The move to a NO SQL database and moving to use .NET as its primary development language is also a move in the right direction.

What do you dislike?

Generally been please with the solution. Would like to see it add more segregation of administrative duties.

What business problems are you solving with the product? What benefits have you realized?

We have been able to address a number of sites over the years . The ability to serve the needs of three different campuses. Provide responsive solutions. Managing various ways to share content thought the site and uses of categorization.

Ingeniux CMS review by Administrator
Administrator
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"A CMS That Moves You Forwards"

What do you like best?

Ingeniux is good about listening for feedback and making changes. There's no perfect CMS, but there are ones that move forwards and ones that don't.

What do you dislike?

Modularity. The CMS obviously will bend to the web designer, but for power users who are in there often but don't have much control in the back end, things slow down.

What business problems are you solving with the product? What benefits have you realized?

Forms, UTM codes to track audiences, ease of migrating to new types of pages/formats

Ingeniux CMS review by User
User
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"Flexibility at its best"

What do you like best?

Easy to use and understand and to train others on. The interface is simple and not complex. Most users can pick up the process or building out a page or using a workflow with minimal effort.

What do you dislike?

Assignments are clunky - can not group them or do a mass/group change.

What business problems are you solving with the product? What benefits have you realized?

Ability to publish our content using a managed system with the flexibility for dynamic publishing, integration, rebranding and micro sites.

Ingeniux CMS review by Carlos F.
Carlos F.
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Verified Current User
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"This software is easy to use and has exceeded all our requirements for a solid CMS."

What do you like best?

Stable platform and easy to customize. The support is very responsive if there is ever an issue.

What do you dislike?

Difficult to use in mobile environment. This feedback has been shared with Ingeniux and they are working on making it better in future releases.

Recommendations to others considering the product

Solid company with talented staff support. Very responsive to needs and requests. Always looking to the future, but still supporting legacy versions.

What business problems are you solving with the product? What benefits have you realized?

Offering a full digital experience to our members that is rendered on any device type. Simple to use, doesn't require a programmer to update the site. Fully customizable to meet our needs.

Ingeniux CMS review by Administrator in Higher Education
Administrator in Higher Education
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Verified Current User
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"Very Technical Software"

What do you like best?

As a web developer, the heavy technical process that the CMS uses is something that is easy for me to understand.

What do you dislike?

When there is an issue with the product, it can be difficult to identify and/or fix the issue.

Recommendations to others considering the product

Make sure that you have a technical understanding and/or background before attempting to be an administrator and/or manager of the content that is located on the CMS.

What business problems are you solving with the product? What benefits have you realized?

Solves the inconsistency of the pages that are on the website as well as being able to manage the pages that are on the website. These problems have been solved with this software.

Ingeniux CMS review by Nick T.
Nick T.
Validated Reviewer
Verified Current User
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"Customizable web system, perfect for any organization"

What do you like best?

Easy to use interface that can be customized for multiple audiences.

What do you dislike?

The platform itself is a blank slate and takes a lot of configuration to get started. At times various browsers have issues working with aspects of the CMS interface.

Recommendations to others considering the product

This is a great product but takes a lot of configuring and customization from scratch. Many outsource this to 3rd Party vendors but with a proper plan and testing (because of a lack of budget) it can be done in-house.

What business problems are you solving with the product? What benefits have you realized?

We are able to solve communication issues.

Ingeniux CMS review by Executive Sponsor
Executive Sponsor
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Verified Current User
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"Great features and easy to use"

What do you like best?

Ingeniux has a very robust feature set and can be customized to meet your needs.

What do you dislike?

I wish there was an option to preview your scheduled changes or the state of the site for a given date.

What business problems are you solving with the product? What benefits have you realized?

Empowering the marketing department to create and manage the website.

Ingeniux CMS review by Administrator in Higher Education
Administrator in Higher Education
Validated Reviewer
Review Source

"Good System, Attentive Support"

What do you like best?

The system is fairly robust and extremely customizable to fit almost any need. At the same time, the interface isn't overly complicated for regular users.

What do you dislike?

While the interface isn't complicated, it isn't as customizable as I'd like. If we could tailor it for individual users or groups in a more sweeping way, it might reduce the number of support calls we get.

What business problems are you solving with the product? What benefits have you realized?

We needed a robust CMS to accommodate a variety of needs from individual departments. Ingeniux has given us that flexibility to have a uniform look with tailored content styles.

Ingeniux CMS review by Internal Consultant in Information Technology and Services
Internal Consultant in Information Technology and Services
Validated Reviewer
Verified Current User
Review Source

"As a 6-month user..."

What do you like best?

Easy to use. Previously I've been using JOOMLA platform. Was trained on WordPress, so after those 2 "guys" Ingeniux" seems easy. It does have similar structure which makes it easier to use.

What do you dislike?

After 3pm the live postings are slower. The way "around" I have to make to get into translation stage. I wish I'd skip all these steps. After translations are returned, the links are not "there", so I have to manually check and re-link translated pages. It is a pain.

What business problems are you solving with the product? What benefits have you realized?

We are software support company, so on our website we do promote our self. I do love that Ingenius platform is responsive, that factor help us skip many extra steps when preparing graphic and layouts for posting.

Ingeniux CMS review by Neil F.
Neil F.
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Verified Current User
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"I've been a satisfied Ingeniux customer for 7 years."

What do you like best?

The CMS is flexible and powerful -- and functionality that I've dreamt up, Ingeniux has been able to deliver.

What do you dislike?

I would love a more robust wysiwyg editor .

Recommendations to others considering the product

I highly recommend Ingeniux for the quality of the product as well as the excellent customer service and support.

What business problems are you solving with the product? What benefits have you realized?

As a higher Ed institution, we're always looking to set ourselves apart from our competitors, and the Ingeniux CMS has helped us to do that by offering robust content creation tools

Ingeniux CMS review by Administrator in Hospital & Health Care
Administrator in Hospital & Health Care
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Verified Current User
Review Source

"Informative"

What do you like best?

The new interface and the application responds faster.

What do you dislike?

Having to publish the image now also the mix of icons and words on the interface. I was looking for the word save.

Recommendations to others considering the product

Keep on practicing

What business problems are you solving with the product? What benefits have you realized?

JSON controller and how to sync body copy to JQuery mobile app.

Ingeniux CMS review by Administrator in Higher Education
Administrator in Higher Education
Validated Reviewer
Verified Current User
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"Functional CMS for Education"

What do you like best?

It's good for workflow and controlling different types of users. The page preview is nice.

What do you dislike?

The system is not very intuitive to end users. And there seems to be many bugs with the newest release. Also some functions that are very counterintuitive and arbitrary, like listing users names in no particular order.

What business problems are you solving with the product? What benefits have you realized?

We use it primarily to give our many stakeholders content ownership. However, sometimes that leads to content being out of date, if they do not engage with the CMS regularly.

Ingeniux CMS review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Ingeniux is awesome!"

What do you like best?

I like the organization of the tabs and the way in which data is presented to the user

What do you dislike?

Spellcheck and asset manager are under developed

Recommendations to others considering the product

Recommend preparing heavily for the setup process.

What business problems are you solving with the product? What benefits have you realized?

Ingeniux Helps us maintain control and flow of our websites with ease.

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Ingeniux CMS
4.1
(64)