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Inkling

Inkling

4.3
(49)

Inkling builds software to get your workforce humming. It equips deskless workers with the information they need to be capable and focused. With Inkling, business leaders benefit from greater visibility into how work gets done while field employees benefit from a modern approach to their work. Inkling’s products harness the power of mobile technology to improve the productivity of field employees.

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Inkling review by William M.
William M.
Validated Reviewer
Verified Current User
Review Source

"Great Authoring and Delivery of Content"

What do you like best?

Inkling has scaled well to our needs in a way that many other (much larger vendors) haven't. We often warn vendors about the seasonality of our training and just how much traffic will change, but Inkling has handled the whole process well.

What do you dislike?

Probably the only real dislike is keeping Habitat users and reviewers on a guest account instead of a SSO account. For reviewers who take training, and who are used to signing in via SSO, this can quickly become confusing.

Recommendations to others considering the product

Access to mobile devices across your workforce (depending on the demographics of your associates) is probably one of the biggest considerations along with connectivity in the areas you serve.

What business problems are you solving with the product? What benefits have you realized?

Our content changes with tax law changes and updates to IRS guidance. In addition, we often target training during the tax season to meet specific needs. Inkling keeps us up-to-date with a single source of truth.

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Inkling review by Theresa N.
Theresa N.
Validated Reviewer
Verified Current User
Review Source

"Great Tool!"

What do you like best?

Project teams at Kohl's have leveraged Inkling for our training needs since 2016. The tool is user-friendly for both exempt and nonexempt Associates, offering an engaging digital experience. The functionality is versatile with the ability to view content on any device. Inkling also offers the ability to communicate project statuses between Corporate and Field Associates, reduce print materials, and analyze content use and engagement, all of which support our overall goal of achieving operational excellence.

What do you dislike?

Other than alphabetically, there doesn't appear to be another method of organization for the Library. With a number of departments (20) utilizing the tool, finding team-specific documents is challenging. It would be helpful to offer another way to organize content across multiple departments.

What business problems are you solving with the product? What benefits have you realized?

Just-in-time training for our Associates

An engaging, interactive experience

Knowledge retention

What Knowledge Management solution do you use?

Thanks for letting us know!
Inkling review by Danielle H.
Danielle H.
Validated Reviewer
Verified Current User
Review Source

"Completely changed the we do training!"

What do you like best?

Easy to use development interface (Habitat). No HTML experience required to create rich, interactive mobile materials. Deployment via mobile devices is genius with little to no training required to use. Distribution rules allow for restricting the library without complexity. API's make for easy LMS integration.

What do you dislike?

User administration on a large scale can be improved. I would like to see a user-export feature from Habitat.

Recommendations to others considering the product

Inkling is easily scalable from small to large numbers and has multiple potential use cases. If you are looking to create mobile materials but don't have a team of app developers, this is the tool. The customer success team at Inkling is with you every step of the way in implementation.

What business problems are you solving with the product? What benefits have you realized?

We have created a way to pull the sales collateral together to build a story around our marketing tools and training. For our external use, we have found a way to provide updated training materials to our customers in an easily searchable, on-demand format. We are saving more in print costs than what it costs to provide this platform while enhancing the customer training experience.

Inkling review by Haze S.
Haze S.
Validated Reviewer
Verified Current User
Review Source

"Inkling: Enabled the modernization of our learning experience"

What do you like best?

Cloud-based responsive content development and distribution was new to my organization. Because Inkling does both, we now provide a modern experience of timely information to targeted audiences based on distribution rules. Template driven, heavy use of built in patterns and widgets (some of which are custom) make it easy for novice developers "authors" to create new projects. Because content is dynamically indexed, our users can easily find the content needed through contextual searches and type-aheads. There is a caveat, see below.

What do you dislike?

Like any new company or product, there is always room for improvement. As the business product owner of Inkling, it has been a challenge managing project activity from an oversight perspective and I'm forced to generate utilization reports outside of the product's "Insights" tool via 3rd party BI tools. In addition, I'm left in want for end-user print functionality, content rating system, and better translation/localization support. All said, Inkling has been a great partner and I'm excited to see their road-map enhancements come to fruition over the coming months.

What business problems are you solving with the product? What benefits have you realized?

A large percentage of our workforce learns shoulder-to-shoulder. By leveraging Inkling and tablets, we are now able to facilitate the natural interactions between trainer and learner by providing consistent and accurate materials. This includes exposure to micro-learning videos that support the text and graphics. Inkling has been a great success changing the way our employees learn. It has also saved us millions in productivity dollars by shifting time spent from a classroom or hours in an eLearning, to where it really matters.... on the production floor. Inkling has allowed us to create materials for over a dozen countries at a pace and level of consistency not possible in the past.

Inkling review by Whitney D.
Whitney D.
Validated Reviewer
Review Source

"Training programs would be completely different without Inkling"

What do you like best?

Similar to Mailchimp, Inkling allows for plug & play content with a very professional looking result, with minimal technical/design skills needed. It's so easy to use, quick to add copy, images, videos, quizzes and more. The content looks great on the mobile app as well as online, and is easy for users to navigate.

What do you dislike?

The process for adding users to various modules is pretty cumbersome. It requires upkeep of a giant spreadsheet and use of Cyberduck with every upload. I also wish companies could brand the app logo to avoid user confusion. Users have to look for the Inkling logo on their phones to find our brand's content.

Recommendations to others considering the product

There is really no other comparable app for managing and distributing content like Inkling does. They also really prioritize feedback and work it into future product updates.

What business problems are you solving with the product? What benefits have you realized?

We use Inkling for training instructors. All instructors go through a live training as well, but we assign pre-training reading as well as assessments. This ensures that everyone is on the same page when they arrive at the live training. They also have the material to reference back to at any time.

Inkling review by User
User
Validated Reviewer
Verified Current User
Review Source

"Great modern learning resource"

What do you like best?

I appreciate the organization of user interface. Creating interactive textbooks that may be accessed from a desktop or mobile app is convenient and smart for today's market, especially a fast-paced retail environment. When something needs to be referenced, a user can search through their library and easily jump pages to find what's needed with little delay.

What do you dislike?

I don't love the proprietary editing interface, and the mobile app has been a challenge for some users. I would also like to see more options for customization, especially with tests and quizzes.

Recommendations to others considering the product

I feel that the usefulness of Inkling could be somewhat limited by the number of employees. For my company, while we fall into the 10,000 + category, employees are divided by many locations making operations and business needs feel like a smaller business. I feel it would be very difficult to manage training for the entire company with Inkling if it weren't for that structure.

What business problems are you solving with the product? What benefits have you realized?

It provides an easily accessible digital library of resources for a fast-paced retail company with MANY levels of stakeholders.

Inkling review by Robbie C.
Robbie C.
Validated Reviewer
Verified Current User
Review Source

"Inkling Review"

What do you like best?

I like that I can create the content myself and share easily with other countries for translation, building a library of content is easy, easy for users to access

What do you dislike?

Not enough interactivity, On the backend it has been hard to track productivity of users because of the way our business is structured we aren't able to give a login for a user.

What business problems are you solving with the product? What benefits have you realized?

It's easier to reach our wide range of employees globally. Most use it as a tool to learn before they come to a training environment so it's not exactly adding new info but giving them a glimpse of what they will learn eventually.

Inkling review by Michelle M.
Michelle M.
Validated Reviewer
Verified Current User
Review Source

"Very happy with Inkling"

What do you like best?

We've been able to build higher quality content in less time than it would take with other development tools. Our finished products look very professional and engaging, without the need for graphic designers! Love the drag-and-drop interface. Also very happy with Inkling's responsiveness to our questions and any issues that arise.

What do you dislike?

We haven't been able to get exactly the reporting that we've been looking for, but improvements to Insights are on the roadmap this year. We have a list of suggestions for product enhancements, but of course Inkling can't get to all of them at once. It seems the focus for development is more on the mobile side, which is not something we are using.

What business problems are you solving with the product? What benefits have you realized?

Robust authoring and delivery platform. Reduced development time. Higher quality, more interactive content. Increased engagement.

Inkling review by Jared M.
Jared M.
Validated Reviewer
Review Source

"Inkling works for Love's"

What do you like best?

I like the searchability and updatability of Inkling. It's also super responsive, downloadable and generally pretty quick navigation.

What do you dislike?

I dislike the video upload and sometimes how restricting it can be when trying to come up with a layout for the guides. But sometimes working within restrictions creates unification and better design.

Recommendations to others considering the product

Stop thinking about it and just give them a call! They will even help connect you with a company that can import your old library into Inkling so you're not importing tons of libraries.

What business problems are you solving with the product? What benefits have you realized?

Keeping our Quick Reference Guides all in the same hub with easy-to-update one-click publishing. I realized that SMEs can easily add comments or even edit the guides directly in Habitat. This makes updating super easy.

Inkling review by Administrator in Computer Software
Administrator in Computer Software
Validated Reviewer
Review Source

"Be aware of the challenges before you purchase"

What do you like best?

How easy it is for a non-designer to make content look nice and consumable

What do you dislike?

Usage by more than 1 person at a time isn't possible on the same content: we've had lots of work get lost if more than one author is in the tool at the same time, where work is getting overwritten and totally lost. This has happened two times and resulted in having to work entire weekends to re-do lost work. It is a real problem and will limit how extensively we use the tool. It also is something that Inkling

Roadmap is unclear: uncertain where the tool is going and issues raised to the company don't seem to be considered for future enhancements.

Support: The length of time it takes to get answers to questions / challenges is often unacceptable and not business friendly; also, who answers the question on the support team greatly impacts whether or not your question is actually answered. Too often -- I've had content from the user guide simply copied and pasted, and it doesn't have anything to do with what I'm asking. So realistically it can take a few business days to get an answer - which often is too late. There aren't any customer forums or helpful online information, which is frustrating.

Escalation of issues is challenging to impossible: there is no next level of support beyond sending an email to the support team.

Data tracking and usage data is limited: while you can embed video - which is a good user experience -- there is zero tracking on the videos -- which limits the usefulness of this tool.

Updates: to get updates to existing templates, this is a paid-for service that requires an SOW. That means there are different versions floating around -- even withing our own organization.

Licensing: we were unaware we would need to purchase "review" licenses for stakeholders to come in and review content before it is published. That should be part of the overall service -- and it should be easier to manage those.

What business problems are you solving with the product? What benefits have you realized?

That's debatable -- we've asked for examples of how other customers are using Inkling and have yet to get any information.

Similarly -- the question below isn't applicable. Inkling is not a CMS or ECM. I wouldn't look at this tool for that purpose. Similarly - for knowledge management - if anything - they are trying to do things in the learning space - but that also is limited.

Inkling review by Eric H. R.
Eric H. R.
Validated Reviewer
Verified Current User
Review Source

"In Touch with the Modern Learner"

What do you like best?

Inkling's approach and methodology to the modern learner fills the gap in an industry that is overrun with the next best thing. From sales to implementation the level of transparency and trust is pervasive throughout the organization.

What do you dislike?

Like all implementations, things take time. This is not a fault of Inkling, just my own impatience to see it all come together.

What business problems are you solving with the product? What benefits have you realized?

Our learners and leaders do not possess up-to-date training at their fingertips. Inkling has allowed us to pull the best training forward to the people that matter most in our organization.

Inkling review by Jeff B.
Jeff B.
Validated Reviewer
Verified Current User
Review Source

"Inkling in the Enterprise - manufacturing industry"

What do you like best?

Ease of use for authors, great design and search-ability.

What do you dislike?

Administration side of platform could use some more robust features for larger libraies of content and large number of authors and users (thousands of InkDocs and tens of thousands of users).

What business problems are you solving with the product? What benefits have you realized?

Enabling subject matter experts to capture knowledge from their experiences and share across large enterprise. Marketing, Sales, Service and Leadership training material development and deployment across complex learning ecosystem which will eventually include many LMSs and platforms world wide.

Inkling review by Consultant in Telecommunications
Consultant in Telecommunications
Validated Reviewer
Verified Current User
Review Source

"Inkling is the only choice for legacy documentation"

What do you like best?

The Habitat environment makes collaboration and development easy for everyone regardless of their technical skills. After product training, production started immediately and we published content in no time.

What do you dislike?

I would like to see more Widgets for text only. Sometimes the content doesn't have a visual equivalent and needs to be presented in an appealing way.

What business problems are you solving with the product? What benefits have you realized?

Users can access the content anytime, anywhere without going to a face-to-face training. Besides the potential cost-saving benefits, the information is no longer limited to those who attend the session.

Also, updating and publishing the content is easier than ever before to ensure everyone has the latest version. This eliminates confusion and gives users confidence because they know the content is accurate.

Inkling review by Patrick H.
Patrick H.
Validated Reviewer
Verified Current User
Review Source

"Great Knowledge Management Platform"

What do you like best?

The versatility of the custom made patterns allows for creative methods for displaying important content.

What do you dislike?

The only slightly negative aspect of inkling is the primary Library page where too many inkdocs can give the appearance of clutter. Need a "show all" function to hide these icons.

Recommendations to others considering the product

Take time to consider what you want out of a KM system and think about how you could leverage inkling to meet those needs.

What business problems are you solving with the product? What benefits have you realized?

Easily searchable content, great user metrics, and a platform that provides a professional appearance to the users.

Inkling review by Mark E.
Mark E.
Validated Reviewer
Review Source

"Inkling Review"

What do you like best?

I do like the way the learners can input responses to the learning modules into the module itself and save it, so next time the details are still there and can be used as a reference.

What do you dislike?

There is no way I can send reminders or push notifications to my trainees to make sure they are using the app and following the learning modules

Recommendations to others considering the product

It has limited reporting capabilities and cannot send reminders or notifications to learners

What business problems are you solving with the product? What benefits have you realized?

The benefits are allowing all my remote trainees the same access to learning and development modules that we can track and support their further learning

Inkling review by Stephanie D.
Stephanie D.
Validated Reviewer
Review Source

"User Freindly "

What do you like best?

The intuitiveness of Habitat cuts down on the learning curve for new users. The folks at Inkling are good at addressing my companies needs with their timely releases. The drag and drop widgets give the engagement to give our end-users the interaction that promotes learning.

What do you dislike?

Limited administrator features. Looking forward to the release of the enhanced capabilities. We have faith that Habitat is working on a solution to provide a win-win for both parties.

Recommendations to others considering the product

N/A

What business problems are you solving with the product? What benefits have you realized?

Inkling is our primary authoring tool for digital content development, which allowed us to centralize and standardize training.

Inkling review by Chris F.
Chris F.
Validated Reviewer
Review Source

"Inkling review- CAF"

What do you like best?

The functionality and ease of use for our developers. I also enjoy the interactivity.

What do you dislike?

Occasional bugs, like errors appearing in the HTML during development, the causes of which are difficult to identify.

Recommendations to others considering the product

Meet with their representatives, ask for user stories and see how comparable companies are using their features. Consider your user population, and how they might benefit from the functionality and convenience of this format.

What business problems are you solving with the product? What benefits have you realized?

Waste, environmental concerns, stagnant learning, interactive test practice, and engaging a new audience.

Inkling review by Dustin C.
Dustin C.
Validated Reviewer
Review Source

"Inkling is a great tool with excellent and knowledgeable employees"

What do you like best?

Teamwork from Inkling, feel like they are part of our team

What do you dislike?

nothing yet, still in the implementation phase

Recommendations to others considering the product

If you're looking for a cloud based system for training or knowledge library management Inkling is the company. From the account manager Charlie to the project manager Laura they have all been extremely knowledgeable and professional. The product is living up to what we expected and looking forward to implementation.

What business problems are you solving with the product? What benefits have you realized?

One form of truth regarding resources and easy access to material

Inkling review by Industry Analyst / Tech Writer in Supermarkets
Industry Analyst / Tech Writer in Supermarkets
Validated Reviewer
Verified Current User
Review Source

"Complex and Robust, sometimes to it's own detriment. "

What do you like best?

The flexibility of the software allows a lot of opportunities. This is great due to the varied customization options we'd like to build for.

What do you dislike?

The code is a nightmare. To do any of the custom stuff it's mostly code based. Build out is painful and slow.

What business problems are you solving with the product? What benefits have you realized?

Training is the business problem that we are attempting to solve with inkling. When we can get something finished it's great. However, it's slow and painful to build out.

Inkling review by Administrator in Internet
Administrator in Internet
Validated Reviewer
Verified Current User
Review Source

"Inkling Review"

What do you like best?

Glossary search feature: we use this all the time, its great! Custom glossary links make it possible to navigate directly to the content and information your delegates and employees will need.

What do you dislike?

Proprietary editing interface, its a little hard to get used to, but once you do its easy enough to maintain and build new content for modernization of workbook and continuing education type programs.

Recommendations to others considering the product

Its worth it after initial uploads.

What business problems are you solving with the product? What benefits have you realized?

Cost savings over physical workbooks for onboarding has been a tremendous win for us.

Inkling review by Debbie G.
Debbie G.
Validated Reviewer
Verified Current User
Review Source

"One stop shop"

What do you like best?

Inkling streamlines the review process.

What do you dislike?

The design can be limiting at first. But once you learn how to combine the elements it can be freeing.

Recommendations to others considering the product

Stick with it. It will become initiative.

What business problems are you solving with the product? What benefits have you realized?

Updating

Inkling review by Jonathan C.
Jonathan C.
Validated Reviewer
Verified Current User
Review Source

"Jonny Cooke"

What do you like best?

Easy to use authouring tool. Ability to add custom styles and widgets

What do you dislike?

Limted intergration and customisation options at present. E.g. custom reader app and Rest API

What business problems are you solving with the product? What benefits have you realized?

Reducing time off the roster for staff to complete training. Meet expecrarion of new generation of learners

Inkling review by Administrator in Retail
Administrator in Retail
Validated Reviewer
Verified Current User
Review Source

"Incredible tool for Just In Time learning"

What do you like best?

It just works! The search feature are better than anything we've gtried.

What do you dislike?

The number of categories that we use can be daunting.

Recommendations to others considering the product

It's definitely worth trying. The implementation team works very hard to make sure they meet your department's needs.

What business problems are you solving with the product? What benefits have you realized?

We need people to have the right information where they are working. We find that people are making fewer mistakes on tasks they do less often.

Inkling review by Ashlynn D.
Ashlynn D.
Validated Reviewer
Verified Current User
Review Source

"We're evaluating the Training experience for all our Team Members with Inkling."

What do you like best?

I like the Search functionality and easy to view content within the platform.

What do you dislike?

I wish it included more functionality to incorporate eLearning courses as widgets.

What business problems are you solving with the product? What benefits have you realized?

We're solving Analytics with on the job practices and taking out printing by adding digital content with one-click publishing.

Inkling review by Administrator in Internet
Administrator in Internet
Validated Reviewer
Verified Current User
Review Source

"Rapid Protyping like a Pro!"

What do you like best?

ease of use, speed of development, beautiful user interface

What do you dislike?

Inability to download and save images from Inkling image library

Recommendations to others considering the product

Switching to Inkling is an easy decision once you play around with it. Development for a training course can take weeks instead of months now. Training new hires to use it is really simple, and it takes about a week to become proficient.

What business problems are you solving with the product? What benefits have you realized?

Numerous, quick deadlines

Inkling review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Easy to manage, fast, user friendly"

What do you like best?

The way you can follow changes on a document, so it makes easier to work with different people on the same document, with different options on the comments, so nothing is missed

What do you dislike?

Sometimes editing gets a bit discouraging when it doesn´t provide exactly the look you wanted

What business problems are you solving with the product? What benefits have you realized?

We get rid of the training books, and our students are more engaged with the content.

Inkling review by Administrator in Hospital & Health Care
Administrator in Hospital & Health Care
Validated Reviewer
Verified Current User
Review Source

"Global Training and Development Sr Manager"

What do you like best?

The ease of creating high quality interactive content as well as the ability to make edits and push to the field in real time.

What do you dislike?

Managing users. The back end to manage active/retired users and the Inkdocs they receive is not ADMIN friendly.

What business problems are you solving with the product? What benefits have you realized?

Reducing print materials. Reaching global users in English and native languages. Aligning to marketing campaigns. Assessing digitally on learning materials.

Inkling review by Patricia M.
Patricia M.
Validated Reviewer
Verified Current User
Review Source

"Creating in inkling"

What do you like best?

Patterns, ease of style changes. Save reminders. Inserting images. Widgets.adding pages

What do you dislike?

It's good. No issues it I very flexible

What business problems are you solving with the product? What benefits have you realized?

Speed of updates delivery.

Inkling review by Executive Sponsor
Executive Sponsor
Validated Reviewer
Review Source

"Evolutionary Training "

What do you like best?

Inkling has transformed our shoulder to shoulder training. No longer do we have operating / procedural manuals laying around and becoming outdated as soon as they are printed. We are able to make changes internally and not reliant on a supplier. Inkling helped us to become paperless and bring a modern look and feel to training for our employees.

What do you dislike?

Initially metrics were an area that Inkling didn't have set up - but its gotten a lot better.

What business problems are you solving with the product? What benefits have you realized?

We realized cost savings by no longer producing thousands of binders for our stores. We are able to make changes on the fly and stay current.

Inkling review by Kevin H.
Kevin H.
Validated Reviewer
Review Source

"We love Inkling!"

What do you like best?

I like that I can have anyone on my team up to speed on the platform in less than an hour.

What do you dislike?

I dislike how limited we are in regards to design we can change on our own.

What business problems are you solving with the product? What benefits have you realized?

Inkling provides our business with a simple UX that allows our workmates to find exactly what they are looking for.

Inkling review by Lisa D.
Lisa D.
Validated Reviewer
Review Source

"Amazingly easy navigation"

What do you like best?

Ability to search and find ALL sections related to a specific topic

What do you dislike?

I can't really think of anything that I don't like at this point

What business problems are you solving with the product? What benefits have you realized?

Our business changes lightening fast and the ability to instantly update training information to thousands of field associates the minute something changes is incredibly valuable to our organization

Inkling review by Tatiana L.
Tatiana L.
Validated Reviewer
Review Source

"Use of Inkling"

What do you like best?

Ability to add comments from different reviewers, easy to add content, ability to review and forward comments to different user. Easy to add and format new slides, easy to copy slides,

What do you dislike?

Alerts and errors, not ability to track the completion of the e-learning of the candidate

What business problems are you solving with the product? What benefits have you realized?

Training materials, very easy to create

Inkling review by Executive Sponsor
Executive Sponsor
Validated Reviewer
Review Source

"Sr Coordinator of Change Enablement"

What do you like best?

Ease of meeting employees where they are with the information they need. The ability to leverage multiple formats of information to communicate the information and expectation.

What do you dislike?

The navigation hierarchy is limiting. The macro grouping of collections and then straight to a document I would like to see the ability to create dynamic hierarchies based on the business need in presenting the documents.

What business problems are you solving with the product? What benefits have you realized?

Labor savings has been the greatest monetary savings so far. Not having to require Team Members to leave the floor to gain the information they are seeking.

Inkling review by User
User
Validated Reviewer
Verified Current User
Review Source

"Inkling for the classroom"

What do you like best?

It is a good way to share documents for groups. It is easy to learn.

What do you dislike?

I do not like that there is no way to share edits to documents

Recommendations to others considering the product

This is not a full LMS - it is only a sharing hub.

What business problems are you solving with the product? What benefits have you realized?

It is a way to share documents with students

Inkling review by Rachel B.
Rachel B.
Validated Reviewer
Review Source

"Great Experience!"

What do you like best?

It is a great way for to have all our company's content in one place.

What do you dislike?

When copying and pasting info that includes pictures, the pictures do not paste.

What business problems are you solving with the product? What benefits have you realized?

Having content in different forms of communication. Since we've implemented Inkling, this has not really been an issue.

Inkling review by Thomas N.
Thomas N.
Validated Reviewer
Review Source

"A great tool for sharing information"

What do you like best?

To create Chapters with different content. The Links between these capters and the search funktion across all chapters

What do you dislike?

The look of the programm is not very clear for new users. They have trouble to navigate.

What business problems are you solving with the product? What benefits have you realized?

Sharing Information across the whole company

Inkling review by Agency
Agency
Validated Reviewer
Verified Current User
Review Source

"great tool "

What do you like best?

I like the paperless process from idea to manuscript to finished publication.

What do you dislike?

not much really, all is great. The tool is the best you can use if you are looking for a digital publishing solution.

What business problems are you solving with the product? What benefits have you realized?

Online publications that reach thousands

Inkling review by Agency
Agency
Validated Reviewer
Review Source

"Great tool for enhancing user engagement!"

What do you like best?

inking offers a way to create and distribute information to end users in an interactive and engaging manner. Publishing updates is simple and quick making it easy to keep the information relevant.

What do you dislike?

The basic widgets need to be easier to customize.

What business problems are you solving with the product? What benefits have you realized?

Having the information updated quickly and tracking what users are accessing is extremely valuable. No longer need to worry about which version someone was referencing as they cannot save a copy to their desktop.

Inkling review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Great hosting site and support"

What do you like best?

Inkling has proven to be a great platform for our product and continues to work to improve our customer experience

What do you dislike?

Manipulation within the program can be clunky and difficult

What business problems are you solving with the product? What benefits have you realized?

Providing digitized content for our customers.

Inkling review by Industry Analyst / Tech Writer
Industry Analyst / Tech Writer
Validated Reviewer
Verified Current User
Review Source

"Great experiences with Inkling"

What do you like best?

The ease for developers of training and the users of training

What do you dislike?

There is nothing I can think of at this time

What business problems are you solving with the product? What benefits have you realized?

Making training available across many platforms

Inkling review by Consultant in Retail
Consultant in Retail
Validated Reviewer
Review Source

"Intuitive, Quality Tool"

What do you like best?

Inkling is a clean, well designed reader. The content creation tool Habitat is stunning and easy to use.

What do you dislike?

There are some difficulties in Habitat when adjusting tables and tools, but I have no complaints about the reader.

What business problems are you solving with the product? What benefits have you realized?

Inkling helps our business stay green as we no longer have to print as many books for trainees and students. It is incredibly easy to make corrections.

Inkling review by Buechi L.
Buechi L.
Validated Reviewer
Review Source

"Super"

What do you like best?

This platform is really user friendly and easy to use.

What do you dislike?

I didn’t have any negativ comments to share.

What business problems are you solving with the product? What benefits have you realized?

Adapting our learning material for our futur participants

Inkling review by Administrator in Insurance
Administrator in Insurance
Validated Reviewer
Review Source

"Easily accessible content"

What do you like best?

Inkling is the perfect solution for making content easily available to a wide variety of users. It is easy to include all sorts of media to easily distribute material to everyone.

What do you dislike?

The mobile application has been a bit difficult for some users.

What business problems are you solving with the product? What benefits have you realized?

One stop place for users to find information. Eliminates the need for multiple Sharepoint or Wiki sites.

Inkling review by User
User
Validated Reviewer
Review Source

"Inkling is great"

What do you like best?

I like that it is very easy to use/learn. In addition, I like that it is more customizable than other authoring software I have used.

What do you dislike?

I havn't really run into to many item I dislike about Inkling

What business problems are you solving with the product? What benefits have you realized?

Deliver quick eLearning courses like are visually appealing.

Inkling review by Administrator
Administrator
Validated Reviewer
Review Source

"User friendly"

What do you like best?

The platform is so user friendly and easy to publish content in an aesthetically pleasing way.

What do you dislike?

I would like the ability to do bulk uploads for photos

What business problems are you solving with the product? What benefits have you realized?

making content downloadable, easy to find, and easy to view

Inkling review by Administrator
Administrator
Validated Reviewer
Review Source

"Review from FOR"

What do you like best?

Interactive nature of the ebooks and epapers. Ease of integration into our website.

What do you dislike?

Pricing and Lock-in effect. We also have issues making ebooks available offline to our users via the app.

What business problems are you solving with the product? What benefits have you realized?

Provision of ebooks online.

Inkling review by Internal Consultant in Restaurants
Internal Consultant in Restaurants
Validated Reviewer
Review Source

"Sr Project Manager"

What do you like best?

Ease of use and the flexibility of the product

What do you dislike?

quicker to market with new features and gathering enhancement consideration from customers

What business problems are you solving with the product? What benefits have you realized?

Training a wide and varied audience around the global. A new interest in training and productivity

Inkling review by Consultant
Consultant
Validated Reviewer
Review Source

"good information"

What do you like best?

easy to use, i find it as a great tool..

What do you dislike?

so far no dislikes, i am able to get the job done

What business problems are you solving with the product? What benefits have you realized?

benefits is that it's always up to date and great program

Inkling review by Administrator in Financial Services
Administrator in Financial Services
Validated Reviewer
Review Source

"Innovative"

What do you like best?

It is very easy to author a document in Inkling

What do you dislike?

It's not easy to move content from one book to another.

What business problems are you solving with the product? What benefits have you realized?

Creating a single repository for all content

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* We monitor all Inkling reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.