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InMoment is a cloud-based customer experience (CX) optimization platform that gives you the ability to listen to and engage with your customers to improve business results through better experiences.

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InMoment Videos

Video 1: Listen and watch as one of our InMoment sales engineers walks through our intelligent feedback and reporting process from the perspective of customers, callers, agents, supervisors, and executives. You’ll see integrated speech-to-text and text analytics at work throughout the omnichannel journey, creating a more engaging experience, highly relevant data, personalized training materials, detailed overviews, and even social advocacy opportunities.

Video 2: Video Feedback

Video 3: Active Listening

InMoment Details Provided by: Devin G.

InMoment Details Provided by: Devin Gagon

Sr. Manager, Digital Marketing at InMoment
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About InMoment

InMoment™, the leader in customer experience (CX) intelligence, arms enterprises with compelling insights to fuel high-value action and relationships with both customers and employees. The company’s industry-leading Customer Feedback Management platform leverages a proprietary, AI-based analytics engine to power a full suite of Voice of Customer (VoC), Voice of Employee (VoE) and Employee Experience technologies. InMoment provides innovative solutions and related support services to more than 350 leading brands across 95 countries. For more information, visit

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Salt Lake City, UT
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