What do you like best?
It's extremely user-friendly! It has a very nice, clean, and simple interface. It's browser-based so there is no software to install. And it has a mobile app, so you can use it anytime or anywhere!
What do you dislike?
Some of the account settings are a little confusing to set up, but the training and customer support has been great. I haven't used the reporting feature much, but it doesn't seem to provide what I was looking for, such as how many jobs have been submitted, how many have been completed, which reviewers are behind on proofing, etc.
Recommendations to others considering the product
Very user-friendly. Excellent customer support. Easy to use and navigate, even for non tech savvy folks.
What business problems are you solving with the product? What benefits have you realized?
Project management, creative workflow management, and online proofing. Anyone can use it. It also integrates with third-party software such as digital asset management solutions, so your final files are automatically synced and ready for others to view and/or download.