Inova helps you automate your most important payroll and HR tasks, support an evolving workforce, and remain compliant with changing employer regulations. Our services include time and attendance, payroll and tax filing, recruiting and applicant tracking, onboarding, benefits enrollment, performance management, and compliance reporting.
At Inova, we focus on the service experience. We've heard the frustration from employers who've been through the ordeal of dialing into large call centers, experiencing long hold times and having to repeat their issue to multiple people, and then ultimately receiving different answers they have to sort through to determine next steps.
Our focus is on one-to-one relationships. Clients call the same team member if they need anything. No call centers.
We track our customer satisfaction rating and Net Promoter Score to ensure we are delivering the service experience we are aiming for. And we continuously improve our internal processes to adjust to the changing needs of our clients.
We're proud to have industry-leading payroll and human capital management software, but we're more proud of our service professionals and the care they take of our clients.