Inprotech

(8)
4.1 out of 5 stars

Inprotech offers you a one-stop IP practice management solution that centralizes IP practice by managing the risk of errors and labor-intensive manual activies by automating many IP management processes.

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Inprotech review by <span>Graham N.</span>
Graham N.
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"Highly configurable IP database"

What do you like best?

Being in control of our own workflows. IP can be complex and it’s vital that our systems can be built to cover this complexity. Also having the ability to extract any type of information from the tables and deliver it into different areas of our business (Microsoft products and injecting data into other in-house software we use)

CPASS have been very good over the years at listening (via our user groups) and making improvements to the product and hopefully this mode of communication and subsequent alterations to Inprotech will continue.

What do you dislike?

Like other firms we are still using the now quite aged 'client server' version of Inprotech and we need to begin to get all of our users onto the Web version. This decision though is being held back due to reports that records users find the web version difficult to key in data quickly. It might look nicer; but we need confidence that the product is quick and easy for our data input teams to use.

Recommendations to others considering the product

Its a great product; but its important that CPA continue to work and improve on the core engine.

What business problems are you solving with the product? What benefits have you realized?

A huge problem we used to face; was having data spread across different systems and different departments keying in the same data. This was a drain on human resources and led to a higher level of omissions/errors in the data. Using Inprotech as the mother data source and pushing this data electronically to different departments ticks all the boxes. Also most of our Microsoft products are now automatically uploaded with Inprotech data - this saves our support staff time and reduces errors in our data.

With the system being so flexible and the ability to pull any type of data out, we are finding more and more ways to solve business solutions using Inprotech as the starting platform.

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Inprotech review by <span>Vanessa K.</span>
Vanessa K.
Validated Reviewer
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"A great product for managing case deadlines and client requirements!"

What do you like best?

The flexibility of being able to input any type of data we want and the reliability of the rules engine to consistently produce accurately calculated deadlines. This information can then be passed into our other systems including our Accounting and Document Management software. We also use the information in Inprotech to auto populate our letter and email templates which is a huge time saver!

Software developers from CPA also regularly attend our quarterly User Group (IEUG) meetings and listen to our requests for improvements or modifications, which helps ensure the product develops the direction we need it to go for our industry.

What do you dislike?

It could look a little more aesthetically pleasing, but what it lacks in beauty it makes up for in functionality.

What business problems are you solving with the product? What benefits have you realized?

This is a safe and reliable system to maintain our case/client data and deadlines which prompts us to take action on our files at the appropriate time. It also enables us to capture our client preferences (such as billing details or specific employees working on the cases) so we can deliver to their expectations. The template generation feature is also a huge time saver when preparing emails to go out to clients as it significantly reduces manual entry and helps to ensure consistency and accuracy in our correspondence. There are many, many other benefits of the product, but these are the ones that spring to mind.

What Intellectual Property Management solution do you use?

Thanks for letting us know!
Inprotech review by Administrator in Law Practice
Administrator in Law Practice
Validated Reviewer
Verified Current User
Review Source

"Review"

What do you like best?

I like the options Inprotech avails. Case import, monthly law updates, friendly support staff

What do you dislike?

Difficulty in bringing in law updates. Would like it to be easier to understand the release notes.

What business problems are you solving with the product? What benefits have you realized?

Case imports. G

Having difficulty mapping categories. But one you do, it is a breeze to bring in new cases in bulk.

Inprotech review by <span>Ronald C.</span>
Ronald C.
Validated Reviewer
Review Source

"Much improved"

What do you like best?

CPA is listening. Currently on v11.1 & looking forward to 12.1 in 2017.

What do you dislike?

Lack of easily accessible and findable documentation.

What business problems are you solving with the product? What benefits have you realized?

Importing cases & calendar integration

Inprotech review by User in Venture Capital & Private Equity
User in Venture Capital & Private Equity
Validated Reviewer
Review Source

"ease of access of use"

What do you like best?

I like the way the system is integral and clear. Easy to use although the type of law that it reflected was very complex (IP). Also, it is a very detailed system that keeps up with the evolution of the regulation.

What do you dislike?

The issuing of reports can be challenging at times as well as moving documents.

What business problems are you solving with the product? What benefits have you realized?

IP documentation and maintenance of rights processes (very important since many delays must be respected and impact our clients' rights worldwide).

Inprotech review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Inprotech User Review "

What do you like best?

That it is clear and user friendly to all.

What do you dislike?

Can be over configured, making some aspects over complicated.

What business problems are you solving with the product? What benefits have you realized?

Docketing is faster and data is more accurate due to real-time policing of cases. Reports are easier to run.

Kate from G2 Crowd

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