The simplicity for users to enrichi in both language. Uploading images, videos. the first thing is to do a very good integration for our needs. for us, the best feature is to be able to compress all the simple products of magento into the configurable. We only have to put images on the good item but every item has the same description so we save alot of time with this
the richclient app is so far from the web plaform. I have 2 users that are allow to enrich in the richclient but they are strugling with the difference between the two. The problem is that some things are only doable in the richclient such as enrich the cvl.
Has I said, we can enrich something like 10000 items every year with only 2 employes that are also doing livechatting.