inRiver PIM

inRiver PIM

(24)
4.0 out of 5 stars

inRiver PIM gives omni-channel commerce professionals the power to create, maintain and distribute perfect product information to multiple sales channels in multiple languages.

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inRiver PIM Reviews

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Showing 24 inRiver PIM reviews
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inRiver PIM review by <span>Thomas  O.</span>
Thomas O.
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"Flexible and reliable "

What do you like best?

This program is so flexible with the ways in which you can assign your products, this allows you to create a very detailed network of categories and sub categories making it easy to find information on your products.

You can pack so much information in to each product page as well, the ability to upload pictures and videos has really saved us time and effort.

What do you dislike?

There is no way of importing data and information from other platforms, inRiver is a really comprehensive PIM but there is no way to integrate this into an existing system. This does mean that if you go with inRiver then this is the only platform you can use without wasting quite a lot of time.

Recommendations to others considering the product

If you are looking to move all of your product information to one convenient place for anyone in your business to be able to access with ease then this is a really good solution. There are so many options for entering and indexing product information, meaning that when you have everything set up it is really easy to use, this massively increases our teams workflow and cuts down on the amount of time wasted.

What business problems are you solving with the product? What benefits have you realized?

We have increased efficiency and workflow across the board by having all our product information available in one place, the team can access all the information then need without having to dig through multiple systems for find what they are looking for.

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inRiver PIM review by <span>Brian H.</span>
Brian H.
Validated Reviewer
Review Source

"Just what you need! "

What do you like best?

The main functions of the program are great. Interacting with the product/ function section is simple but powerful. It is really easy to define all of your product groups within the program without having to make any compromises.

Using the upload feature to add images and videos has saved a massive amount of time and drastically improved our workflow.

What do you dislike?

There is no real import or export function allowing you to take your data from other sources or send it to other sources. In can be a little difficult to integrate other data from different software or sources.

Recommendations to others considering the product

In river can be an incredibly powerful tool helping change the way your company works. It can save time and increase productivity. The possibilities of improving your data management are endless.

What business problems are you solving with the product? What benefits have you realized?

We have been able to efficiently and effectively categorise all products and increased the efficiency of the team by drastically improving our data management using inRiver. All members of the team can easily access the data that they need.

What Product Information Management (PIM) solution do you use?

Thanks for letting us know!
inRiver PIM review by Consultant in Internet
Consultant in Internet
Validated Reviewer
Verified Current User
Review Source

"Strong system, flexible team"

What do you like best?

The core functionality (of items, products). It's flexible to adjust to most retail product groups. Our catalogue has a lot of different niche attributes, and we somehow made all of these fit into the product model structure of InRiver.

What do you dislike?

The 'fluff'. Some areas seem to ambitious (like some of the merchandising functionality), whilst the core functionality should have gotten more product spend. This is not, however to say that there wasn't enough product spend in the core product. I just think that the additional functionality sometimes 'blurs' the user experience, giving some unnecessary noise.

Recommendations to others considering the product

I recommend being very clear on your requirements and vision for the product from the get go. The more input you can give from the very start, and the more you have prepared by means of knowing your product data model at heart before starting to implement, the more your project is likely to be a success.

The system is nothing but an optimisation of your current level of organisation and rigidity around your data management. If used to enhance this, InRiver can be a powerful tool to enhance the way your colleagues and customers interact with your products.

What business problems are you solving with the product? What benefits have you realized?

We solved the business problem of getting quality data onto our site in a standardised format.

inRiver PIM review by <span>Pierre L.</span>
Pierre L.
Validated Reviewer
Review Source

"works perfectly"

What do you like best?

The simplicity for users to enrichi in both language. Uploading images, videos. the first thing is to do a very good integration for our needs. for us, the best feature is to be able to compress all the simple products of magento into the configurable. We only have to put images on the good item but every item has the same description so we save alot of time with this

What do you dislike?

the richclient app is so far from the web plaform. I have 2 users that are allow to enrich in the richclient but they are strugling with the difference between the two. The problem is that some things are only doable in the richclient such as enrich the cvl.

What business problems are you solving with the product? What benefits have you realized?

Has I said, we can enrich something like 10000 items every year with only 2 employes that are also doing livechatting.

inRiver PIM review by User
User
Validated Reviewer
Review Source

"InRiver Review "

What do you like best?

It's good how we can get a full list of our company's products in one place. Prior to this, we had our info on different files and spreadsheet which was quite a chore to look through and find at times. Now that's it's all in one catalogue, it definitely saves time and is more efficient. InRiver is definitely recommended for businesses that have a lot of products/units they want to store in one place and be able to give access to clients/partners. It is very intuitive and easy to use.

What do you dislike?

I'm not too keen personally on the style of the dashboard. It would be nice if there were options in future to allow users to choose the dashboard style. Just a couple of different preset styles would be good.

Recommendations to others considering the product

InRiver is definitely recommended for businesses that have a lot of products/units they want to store in one place and be able to give access to clients/partners. It is very intuitive and easy to use. Products can be added and update when required with no difficulty.

What business problems are you solving with the product? What benefits have you realized?

Very easy to add new products to our catalogue and updates any details to our products if needed. A fantastic tool as it keeps everything organised. The team much prefer using this compared to our paper and pen days!

inRiver PIM review by User
User
Validated Reviewer
Review Source

"Small business friendly"

What do you like best?

It has the flexibility to be a very powerful tool to use, and even works very well for small businesses. The core functionality has lots of different features and is easy to use.

What do you dislike?

It's not easy to merge data from other software or sources, that could use a bit more streamlining, but it is definitely heading in the right direction.

Recommendations to others considering the product

If you're a smaller operation is is recommended, it is quite affordable and can be a powerful piece of software when used for all of its capabilities.

What business problems are you solving with the product? What benefits have you realized?

It allowed us to steer away from using Excel, and allowed all team members to access the data when they needed it.

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