inRiver PIM

inRiver PIM

(11)
4.1 out of 5 stars

inRiver PIM gives omni-channel commerce professionals the power to create, maintain and distribute perfect product information to multiple sales channels in multiple languages.

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Showing 11 inRiver PIM reviews
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inRiver PIM review by Consultant in Internet
Consultant in Internet
Review Source

Strong system, flexible team

Reviewed On
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Verified Current User
What do you like best?

The core functionality (of items, products). It's flexible to adjust to most retail product groups. Our catalogue has a lot of different niche attributes, and we somehow made all of these fit into the product model structure of InRiver.

What do you dislike?

The 'fluff'. Some areas seem to ambitious (like some of the merchandising functionality), whilst the core functionality should have gotten more product spend. This is not, however to say that there wasn't enough product spend in the core product. I just think that the additional functionality sometimes 'blurs' the user experience, giving some unnecessary noise.

Recommendations to others considering the product

I recommend being very clear on your requirements and vision for the product from the get go. The more input you can give from the very start, and the more you have prepared by means of knowing your product data model at heart before starting to implement, the more your project is likely to be a success.

The system is nothing but an optimisation of your current level of organisation and rigidity around your data management. If used to enhance this, InRiver can be a powerful tool to enhance the way your colleagues and customers interact with your products.

What business problems are you solving with the product? What benefits have you realized?

We solved the business problem of getting quality data onto our site in a standardised format.

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inRiver PIM review by <span>Pierre L.</span>
Pierre L.
Validated Review
Review Source

works perfectly

Reviewed On
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What do you like best?

The simplicity for users to enrichi in both language. Uploading images, videos. the first thing is to do a very good integration for our needs. for us, the best feature is to be able to compress all the simple products of magento into the configurable. We only have to put images on the good item but every item has the same description so we save alot of time with this

What do you dislike?

the richclient app is so far from the web plaform. I have 2 users that are allow to enrich in the richclient but they are strugling with the difference between the two. The problem is that some things are only doable in the richclient such as enrich the cvl.

What business problems are you solving with the product? What benefits have you realized?

Has I said, we can enrich something like 10000 items every year with only 2 employes that are also doing livechatting.

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What Product Information Management (PIM) solution do you use?

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inRiver PIM review by Internal Consultant in Printing
Internal Consultant in Printing
Review Source

Incredible Value

Reviewed On
Validated Review
What do you like best?

The ease of use is incredible. The ability to create relationships, duplicate products in the system and make minor adjustments to create variants is very handy. Our company liked the InDesign plug in and the capabilities of the digital catalogs. There is a lot of value with the InRiver system compared to what we saw in a majority of the competitors.

What do you dislike?

At the moment, nothing. We have worked with our implementation partner on the project to get a solution that meets the needs of our business. Once all users are on board that may change, but to this point, things with the system and the project have gone well.

What business problems are you solving with the product? What benefits have you realized?

InRiver allows us to get away from the spreadsheets we currently have. Also, the ability to update product data and disburse to the proper place in real time beats the old way of running data imports and sync tools to update photos, hands down! The ability to bulk upload has made the transition very nice. We are still in the process of implementing the tool, but we can see that the cost of errors will be minimized greatly, as well as a significant decrease in our catalog creation and new product time to market.

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inRiver PIM review by User in Consumer Electronics
User in Consumer Electronics
Review Source

Has the ability to be great

Reviewed On
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Verified Current User
What do you like best?

We manage a lot of data for over 18,000 product SKUs, therefore InRiver is the only PIM manager we have been able to utilize which can handle the amount of information we are utilizing at any given moment. Once we were able to get the connector to work for Print capabilities, it has been even more worthy.

What do you dislike?

The inability to export a number of fields, no real easy import/export functionality. Can be somewhat difficult to integrate into other solutions for everything we are trying to do.

Recommendations to others considering the product

N/A

What business problems are you solving with the product? What benefits have you realized?

We are able to centralize quite a bit of our product information in one location which has been very important to the core aspect of our business.

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inRiver PIM review by <span>Dushica K.</span>
Dushica K.
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Verified Current User
Review Source

Enrichment made easy

Reviewed On
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Verified Current User
What do you like best?

It's quite an intuitive tool that allows the users to update and enrich products in a fast way across the whole data model.

What do you dislike?

I would prefer that the out of box system (cloud-based version) comes with the option to edit, rename, delete and have more flexibility when it comes to the search query folders.

What business problems are you solving with the product? What benefits have you realized?

We're giving our data structure, maintain quality and making enrichment fun and ready to repurpose.

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inRiver PIM review by <span>Anik R.</span>
Anik R.
Validated Review
Verified Current User
Review Source

Easy to use and adaptable

Reviewed On
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Verified Current User
What do you like best?

The query system is really handy. Monitoring changes too.

What do you dislike?

The link between items and categories is not ividant to search by category

Recommendations to others considering the product

When using multiple "Chanel" have the ability to copy from one to another easily. Also, have a francophone community for help.

What business problems are you solving with the product? What benefits have you realized?

Product enrichment and follow-up,

Unable to see the monetary benefit at the moment, but it saved us time.

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