Insight End-User Support Services Reviews

Full operational support on subscribed devices, IT management in reactive, proactive, preventative, and planning areas, Network Operations Center (NOC) for monitoring: Incident management, Problem managemen

Proactive detection of issues to prevent impact to operations. Monitoring to detect immediate issues that impact operations. Tracking of incidents and maintenance of issue logs. Resolution of issues that threaten operations. Service Desk accessible by phone or emai

HCL's KaleidoscopeTM services enable organizations to segregate user profiles with the use of real-time Data Analytics, enhance visibility with regards to user work styles, productivity, mobility, security, experience, device workload trends, etc., to help identify and create a modern workplace for all profiles. HCL's KaleidoscopeTM will furnish companies with better workplace assessment reports that include resource inventory and utilization alongside workplace sustainability health and diagnostics reports.

HCL's WorkBlazeTM addresses these workplace environment problems by providing real-time monitoring, big data analytics, and useful insight into user requirements. Eventually, workplace management solution aids organizations to better align data with relevant information.

Symmetrix provides complete Office 365, business computer and networking support.