Inspectlet

(18)
4.0 out of 5 stars

Session recording tool. Inspectlet helps companies understand their website visitors' intentions with smarter web analytics.

Work for Inspectlet?
Ibmwatsoncustexp digana  2x

Learning about Inspectlet?

We can help you find the solution that fits you best.

Inspectlet Reviews

Write a Review
Filter Reviews
Filter Reviews
  • Ratings
  • Company Size
  • User Role
  • User Industry
Ratings
Company Size
User Role
User Industry
Showing 18 Inspectlet reviews
LinkedIn Connections
Inspectlet review by <span>Kaytlin S.</span>
Kaytlin S.
Validated Reviewer
Verified Current User
Invitation from G2 Crowd
Reviewed On

Very complete visual report.

What do you like best?

What I like most about this software is the ease with which I can configure, modify and adapt everything to what I need.

It provides quite complete visual reports, they are quite detailed, informing all the movements and interactions that users make on my website.

Video quality incredible, the best.

Simple, useful and complete interface.

What do you dislike?

Although adapting is really easy, when I want to customize everything exactly as I require it takes a really long time, which delays a bit the work, however, that is my only inconvenience, everything has worked without any problem.

Recommendations to others considering the product

This software has an advanced function with visual reports that detail exactly what you need to know about the users that visit your website. I recommend that you include Inspectlet to your work, in this way everything will be much simpler.

What business problems are you solving with the product? What benefits have you realized?

The studies we have done to improve the quality of our product and the research we have tried to do to increase the efficiency of our website is now much easier thanks to Inspectle. It gives us a fairly complete information analysis, detailing everything in the reports it provides. Now it is easier to know exactly what our clients like about our website and what they like the least, so we can find quick solutions to small inconveniences.

Sign in to G2 Crowd to see what your connections have to say about Inspectlet
Headshots
Inspectlet review by <span>Agnese G.</span>
Agnese G.
Validated Reviewer
Verified Current User
Invitation from G2 Crowd
Reviewed On

Ziņošana reāllaikā

What do you like best?

Inspectlet ir unikāla programmatūra, kas nepieciešama ikvienam uzņēmumam. Tie īsteno lielisku veidu, kā iegūt atsauksmes, un ka tā ieraksta video par katru kustību, ko lietotājs veic savā vietnē. Man tas patīk, jo mēs varam zināt, kādas ir mūsu mājas lapas visinteresantākās daļas un kādas ir vismazāk interesantas lietas. Man patīk, ka visi ziņojumi ir reāllaikā. Tas ir tik vienkārši lietojams, un mums nav vajadzīgas lielas zināšanas, lai saprastu, ko programmatūra vēlas pateikt.

What do you dislike?

Vietnes interfeiss un dizains varētu būt interesantāks. Bet, izņemot to, man patiešām patīk izmantot šo programmatūru.

Recommendations to others considering the product

Inspectlet nāk klajā ar bezmaksas izmēģinājumu, un es ieteiktu cilvēkiem vispirms to izmēģināt, pirms samaksājat par kaut ko nevēlamu.

What business problems are you solving with the product? What benefits have you realized?

Šī programmatūra tiek izmantota mūsu uzņēmumā, lai saprastu dziļāk, ko vajag mūsu klienti. Tas mums palīdzēja saprast, kādas mūsu vietnes daļas ir svarīgas un kādas tās nav. Tas ir palīdzējis uzlabot to, kā mēs darām lietas, jo mēs zinām, ko vēlas mūsu klienti.

What Digital Analytics solution do you use?

Thanks for letting us know!
Inspectlet review by <span>Thania C.</span>
Thania C.
Validated Reviewer
Verified Current User
Invitation from G2 Crowd
Reviewed On

Visual report with Inspectlet

What do you like best?

It is really very easy to use, I like that it is quite economical and it offers videos in an explicit and detailed way the interaction of the users, with a good quality of the video, without losing any detail and giving a quite complete report. It has useful and complete functions.

What do you dislike?

Setting everything up so that it is exactly what you want is complicated, you have to be very specific to try to see what you really want. In general, the interface is a bit complex.

Recommendations to others considering the product

If you want to make an in-depth analysis of your application the best is Inspectlet, the best software to be able to have a detailed analysis of the users that visit your website and be able to recognize and understand explicitly what they like to do on your page. I recommend it to one hundred percent, it is a complementary software to your work.

What business problems are you solving with the product? What benefits have you realized?

It has benefited a lot in the aspect of the study of the operation and statistics of our website, now we know the route that users make to our link, the first thing they see and the most outstanding for them. This has allowed us to find the best inconveniences and small solutions to our web system.

Inspectlet review by User in Financial Services
User in Financial Services
Validated Reviewer
Verified Current User
Invitation from G2 Crowd
Reviewed On

Does what is expected

What do you like best?

-Video clips work pretty

-Having additional filters to identify which videos to watch can be helpful

-AFAIK, it was fairly low cost to implement for our product

What do you dislike?

-UI could use some design love, it's mostly functional but sometimes it can be confusing to parse the different videos

-It's still not clear what's the best way to differentiate between different environments, so you aren't recording everybody

-you'll have to be very diligent about the configuration to ensure you can map out which user you're watching

What business problems are you solving with the product? What benefits have you realized?

Primarily using it for understanding where people were failing on the onboarding flow we had for our product. It was insightful for us to see at which points people were dropping off, and which fields they were having potentially issues on.

Inspectlet review by <span>Elaine S.</span>
Elaine S.
Validated Reviewer
Verified Current User
Invitation from G2 Crowd
Reviewed On

Inspectlet website session recording is top notch

What do you like best?

I like that all the "fluff" that many of their competitors use to increase the price substantially is stripped away. I love the fact that their is no training our help manual needed to be successful with this tool. You can jump right in and master it in no time. The pricing has more than paid for itself in the actionable learning we have created. I can create filters to group together sessions for just about anything I would like to pull together. Any time I have contacted inspectlet with a suggestion or problem I have gotten and answer and/resolution quickly.

What do you dislike?

I dislike the fact that sessions are only saved for 30 days, as many competitors also practice. Recently, they changed that and now you can opt for saving sessions for 60 days, at a moderate reasonable increase in price. Rather than a gougue of your wallet, as a few of the other place will do in order to extend session length.

Recommendations to others considering the product

Use the free trial subscription to test it out. Or use the very lowest paid level. You can canel at any time without any impact. If you want all the bells and whistles and the large price tag that goes with it, still compare what you get in Inpectlet vs. the other option. I guarantee you, you will then question, do we really need all that?

What business problems are you solving with the product? What benefits have you realized?

Using Inspectlet easily called out an issue we had with account creation that we were unaware of. Inspectlet also helped us indentifiy the fact that people are not interacting with our auto suggest functionality in the way we had thought it would be used. We are working on fixing that. Inspectlet helped us identify a production issue with pricing syncing to the site. This came to light by observing the add to cart button was present on product detail page, but the there was no price for the product present.

Inspectlet review by <span>Marian Isabel N.</span>
Marian Isabel N.
Validated Reviewer
Invitation from G2 Crowd
Reviewed On

Review for Inspectlet

What do you like best?

It is very easy to use. Few steps are needed for you to be able to use it in analyzing it has session recordings, heatmaps, trends and the new added feature A/B Experiments tho it is in BETA phase.

What do you dislike?

It has great features so great features means high prices. It is a bit pricey if a start-up company would use it.

Recommendations to others considering the product

This is a very good tool with it comes to analyzing your website.

What business problems are you solving with the product? What benefits have you realized?

We need to know how people navigates thru our website. This served as a guide for us to determine the parts wherein we have to improve our website.

Kate avatar
Kate from G2 Crowd

Learning about Inspectlet?

I can help.
* We monitor all Inspectlet reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.