What do you like best?
We love that we can offer a single, secure location for our franchisees to access the content they need when they need it. We can completely customize the welcome page navigation to highlight the most important content as well as share latest news and approve franchisee-created material.
What do you dislike?
There are a few small things that are less intuitive and needed research to figure out, but for the most part, we didn't even read the manual.
Recommendations to others considering the product
When you choose a platform, make sure it can grow with your needs, and it can mirror the way you work. That is, make sure the technology can map to your processes, not the other way around.
What business problems are you solving with the product? What benefits have you realized?
With so many locations and franchisees spread around the world, it was almost impossible for us to provide them, in a timely manner, the content that they needed, especially when it came to video or large size imagery. We can now provide an easily accessible place for our franchisees to search for, download, share and preview video and images when they need it, instead of taking time away from multiple people in the organization and slowing down their process.