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IntelligenceBank Digital Asset Management

IntelligenceBank Digital Asset Management

4.9
(104)
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IntelligenceBank is the ideal Digital Asset Management software for streamlining processes around your marketing content and protecting your brand. Our beautifully designed platform simplifies managing creative projects as well as sharing, distributing and reporting on brand assets.

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IntelligenceBank Digital Asset Management Reviews

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IntelligenceBank review by Kinga S.
Kinga S.
Validated Reviewer
Verified Current User
Review Source

" Nice Software tool for managing international distributors "

What do you like best?

Great software for accessing and sharing files we use everyday with international distributors. The approvals feature gives us great control over who has access to our assets and help maintain consistency of the brand across all distributors. The in-built print template editor makes adjusting pricing or copy for international markets a breeze.

What do you dislike?

Some limitations with the in-built print editor. That said, it’s made for text adjustments to price, terms and spelling, not complex changes that require industry standard software.

Recommendations to others considering the product

It’s a great platform for daily use, making it easy for international distributors to access and share marketing collateral. Easy to navigate and helps reduce the cost of the software needed for translating collateral.

What business problems are you solving with the product? What benefits have you realized?

It’s a great platform for daily use, making it easy for international distributors to access and share marketing collateral. Helpful for those who don't have access to professional software which is time saving for our company as we don't have to translate all the documents for our distributors. Also very useful for sharing sales collateral with our own sales team.

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IntelligenceBank review by Isaac G.
Isaac G.
Validated Reviewer
Verified Current User
Review Source

"IntelligenceBank Digital Asset Management Software integrates with our online marketing tools"

What do you like best?

The IntelligenceBank DAM platform integrates seamlessly with our online marketing tools including our Sitecore CMS and our 3rd party distribution tools.

The best part of using the IntelligenceBank DAM is that now we have one location where all of our 10,000+ employees, press, agencies and partners can go to find the thousands of images, logos and videos for our 80+ hotels and resorts.

Whenever we need a new integration, Digital Asset solution or just have a question on the DAM, the team always go the extra mile to ensure the platform integrates with our tools and our questions are answered. With previous integrations, the communication with our team and other software partners has been outstanding.

What do you dislike?

I can't think of anything. The team is always very helpful.

Recommendations to others considering the product

I would absolutely recommend the IntelligenceBank DAM! It is easy to use and the team is great to work with!

What business problems are you solving with the product? What benefits have you realized?

IntelligenceBank solves four major problems for Two Roads Hospitality.

The platform:

1. Provides a central hub to access, store and download all hotel assets (images, logos, etc.)

2. Allows access controls for specific users or groups in regards to file uploading and sharing

3. Enables self-registration for media outlets/agencies to download assets

4. Integrates with our marketing software, which includes a CMS and specialist hotel marketing software.

What Digital Asset Management solution do you use?

Thanks for letting us know!
IntelligenceBank review by Alex M.
Alex M.
Validated Reviewer
Verified Current User
Review Source

"IntelligenceBank Integrating With Our hospitality Website CMS"

What do you like best?

The seems integration we have created. IntelligenceBank continues to make sure their software integrates with our platforms & processes – this includes our website content management system (Sitecore) and hotel image distribution software.

What do you dislike?

Nothing at this point. The software does a great job at housing individual property assets and integrating with our marketing software. Their recent release is more user friendly and easier to navigate.

Recommendations to others considering the product

Try to choose a platform that is easy to customize and expand. Our company expanded rapidly nearly two years ago and having a platform like IntelligenceBank, easy to customize and capable of growing with us, was great.

What business problems are you solving with the product? What benefits have you realized?

Previously integration with our CMS and hotel image service was a significant problem. IntelligenceBank found a way to fix this while providing a solution that could elegantly house digital assets across multiple properties.

The software also works well as an “asset gatekeeper” making sure only users who have registered/with correct permissions can access, download or alter certain files and folders.

IntelligenceBank review by Tami S.
Tami S.
Validated Reviewer
Verified Current User
Review Source

"Easy-to-Use, Mobile-Friendly, Great for Outside Sales Team"

What do you like best?

The DAM has finally given our team a single repository for all sales tools that they can easily access from their phones, tablets, or laptops, from the road or while visiting customers. Before the DAM, everything was emailed as attachments and it was left to the individual to save and store. This makes their lives easier.. everything in one place... which provides them more time - and easy-to-access resources - for making sales.

What do you dislike?

We had issues with site speed immediately upon launching to our team. This was disappointing, but the IntelligenceBank team was able to identify and resolve the issue in a timely manner. Otherwise, there have been no complaints.

Recommendations to others considering the product

Affordable - easy - great support.

What business problems are you solving with the product? What benefits have you realized?

Workflow between myself and my Marketing counterparts has become significantly more efficient. Now that we are all aware of this single repository, we communicate more effectively and our individual and coordinated efforts are much more streamlined.

IntelligenceBank review by Sheena W.
Sheena W.
Validated Reviewer
Verified Current User
Review Source

"IntelligenceBank DAM – it helps us to speed up our requests"

What do you like best?

The speed at which we can give the sales team the exact file(s) they want. Using IntelligenceBank, we no longer need to rely on a shared server or email – saving us time in distributing assets. Their search and its filters make finding and distributing files a breeze!

What do you dislike?

Honestly there isn't anything I dislike about IntelligenceBank. They are constantly making changes and updates to improve their site and make it more user friendly. The customer service is excellent. Anytime I have had a question IntelligenceBank has always made a priority to help.

Recommendations to others considering the product

Refer to their online HelpDesk if you're having any issues. It's well organized and will allow you to troubleshoot issues quickly.

What business problems are you solving with the product? What benefits have you realized?

Always looking to streamline processes, IntelligenceBank 's practice of easily storing, quickly finding, then sharing an asset via email (in the one piece of software) intrigued us. After trialling the software, and finding out how their processes save us time, we insisted on using the software to distribute material to our sales team.

IntelligenceBank review by Blaise N.
Blaise N.
Validated Reviewer
Verified Current User
Review Source

"Perfect Solution for a Franchise Businesses with Multiple Locations"

What do you like best?

We love that we can offer a single, secure location for our franchisees to access the content they need when they need it. We can completely customize the welcome page navigation to highlight the most important content as well as share latest news and approve franchisee-created material.

What do you dislike?

There are a few small things that are less intuitive and needed research to figure out, but for the most part, we didn't even read the manual.

Recommendations to others considering the product

When you choose a platform, make sure it can grow with your needs, and it can mirror the way you work. That is, make sure the technology can map to your processes, not the other way around.

What business problems are you solving with the product? What benefits have you realized?

With so many locations and franchisees spread around the world, it was almost impossible for us to provide them, in a timely manner, the content that they needed, especially when it came to video or large size imagery. We can now provide an easily accessible place for our franchisees to search for, download, share and preview video and images when they need it, instead of taking time away from multiple people in the organization and slowing down their process.

IntelligenceBank review by Meredith B.
Meredith B.
Validated Reviewer
Verified Current User
Review Source

"IntelligenceBank DAM – a digital bridge that connects our restaurant marketing."

What do you like best?

It can allow us to quickly communicate marketing messages, and collateral updates to our restaurants. The search and filtering function of this DAM enables users across our restaurants to quickly access the latest menu promotional campaigns, including download options of files for print and digital distribution.

What do you dislike?

The hardest part of the DAM was figuring out how to organize the folders to make locating and sharing assets with other users as streamlined as possible. However, Intelligence Bank was extremely helpful in offering their suggestions and expertise to make the transition smooth and painless.

Recommendations to others considering the product

An easy way to quickly distribute and inform managers of new marketing material, while its intuitive, fast search capabilities, simplify life for restaurant managers.

What business problems are you solving with the product? What benefits have you realized?

IntelligenceBank gives Logan’s Roadhouse a digital communications bridge to our restaurants, ensuring they have access to, and can quickly find, the latest campaign collateral.

IntelligenceBank review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Traffic and Production Manager"

What do you like best?

The platform is super intuitive - it's great to have the ability to build out the functionality yourself so that the platform works for your business needs. You can create folders, move things around and re-name them so that the platform is set-up to how you need it.

Visually it looks great. It's great to see our brand come to life on the platform with the brand guideline custom pages. It's a great tool to launch our new brand architecture and provide all the rules around how to work with our brand to ensure consistency across our business.

What do you dislike?

There are sometimes limitations around what we've requested however IntelligenceBank will always take on board feedback and look to add these additional features on their road map.

What business problems are you solving with the product? What benefits have you realized?

Centralised system to save our brand guidelines and brand assets where our team can self service by downloading the logos, images, icons etc that they need. This has already saved the brand team and our in-house studio loads of time as we no longer need to email/attached assets to the team.

Manage our campaign briefing from start to finish including all our briefs are approved before we even start work. We then have a process for stakeholders to review/approve campaign creative assets before they are dispatched.

IntelligenceBank review by Obaid K.
Obaid K.
Validated Reviewer
Verified Current User
Review Source

"An all-round marketing process management solution "

What do you like best?

The way IntelligenceBank can be configured to meet any marketing needs. For us, it was bridging the gap between national and state marketing. I like the fact the DAM can house relevant imagery for each market, customised collateral and company logos.

What do you dislike?

Some of the permissions processes around workflows can be a little difficult to set up. That said, once they are in place, it runs quite smoothly.

Recommendations to others considering the product

You can set up permissions for your users and user groups based on what files and folders they need to access. This way, you can restrict content usage on specific files/folders to location-specific users. It's very helpful.

What business problems are you solving with the product? What benefits have you realized?

The software has allowed our head office to communicate updates on marketing templates and processes to our state branches and their teams.

IntelligenceBank review by Bill M.
Bill M.
Validated Reviewer
Verified Current User
Review Source

"Brilliant for international brand management"

What do you like best?

The way we can set up divisions for our image and asset libraries. Being an international business, we have different messages for our different markets, so having a way to organise files by country, and control who has access to certain parts of the platform makes admin work easy. We also love the licensing management tool which allow us to keep track of license expiry & renewal dates for our imagery.

What do you dislike?

Not all types of files are displayed in preview mode. Most do, but some files do not.

What business problems are you solving with the product? What benefits have you realized?

It has stopped the use of incorrect collateral across international markets. With the platform, we no longer have to worry that staff will repurpose market-specific adverts for other parts of the world.

IntelligenceBank review by Nikonie B.
Nikonie B.
Validated Reviewer
Verified Current User
Review Source

"Great for storing assets"

What do you like best?

I like the look and ease of use of IntelligenceBank. We have our assets stored in main folders then subfolders. It helps keep things clean.

What do you dislike?

I will say I dislike having to move my assets from the main folder to the subfolders once we did our initial upload. This is really more of a first-world problem and not a huge deal, honestly.

Recommendations to others considering the product

Ask as many questions as you can think of! They're pretty helpful.

What business problems are you solving with the product? What benefits have you realized?

Our old asset management site was bought out and we needed a place to store our photos outside of our internal organization drive.

IntelligenceBank review by Andy M.
Andy M.
Validated Reviewer
Verified Current User
Review Source

"Streamlined workflow and asset managment"

What do you like best?

IntelligenceBank is a highly customizable platform, and the customer service they provide is excellent. We use the platform to manage all of our digital files (images, videos, project files, brand assets, etc.) as well as for project management and proofing/review workflows.

What do you dislike?

Nothing to add here, we are highly satisfied with the platform.

Recommendations to others considering the product

I would consider ease of use, customer service, and ability to customize. IntelligenceBank delivers on all accounts.

What business problems are you solving with the product? What benefits have you realized?

We have been able to streamline all of our digital assets into a central repository, control permissions for access and coordinate project management. It provides a single platform for our staff to share files with one another as well as contractors, vendors and other preferred partners.

IntelligenceBank review by Carly G.
Carly G.
Validated Reviewer
Review Source

"One tool for brand processes and collateral approvals "

What do you like best?

It’s made for brand management. The system educates stakeholders on brand/logo style and allows us to quickly brief and supply material to designers. The platform offers a quick snapshot of assets due to expire and pending approvals. We love the way we can link images to signed consent forms.

What do you dislike?

The initial set up of dashboards can be a bit complicated, but once you get your head around the processes, it works really well.

Recommendations to others considering the product

This product does it all. From digital asset management to workflows, approvals and even web to print. I also love that the platform is completely customisable.

What business problems are you solving with the product? What benefits have you realized?

The platform has provided a way to link assets with consent forms and insure only compliant/relevant images are used in campaigns. We can see what assets are due for review, campaigns that need updating and educate on brand in one complete platform.

IntelligenceBank review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Amazing platform and great customer service"

What do you like best?

I love our Intelligence Bank, this is an amazing platform that we use on a daily basis to share resources and collateral with our international distributors. The most useful feature is the approval system which let you control who you want to release the assets to. The template editor is an amazing tool that our distributors from overseas use. It is great for those who do not have professional software to edit

What do you dislike?

Overall I am really satisfied however we have had some complaints from our countries using InDesign that the template editor does not give them as much freedom and is really basic.

Also it would be great to have in writing somewhere a warning that when we start editing a file using the template editor, you only have 7 days to finalise it otherwise it is deleted automatically.

Recommendations to others considering the product

I love our Intelligence Bank, this is an amazing platform that we use on a daily basis to share resources and collateral with our international distributors.

What business problems are you solving with the product? What benefits have you realized?

We use to have to distribute every assets and piece of collateral we created with each individual distributors, which would take time and use lots of human resources. The Intelligence Bank is a great solution to allow our international teams to access and download assets whenever they want to.

IntelligenceBank review by Lindsey K.
Lindsey K.
Validated Reviewer
Review Source

"A central hub for quickly finding documents and images "

What do you like best?

It is a real pleasure to work with the IntelligenceBank team! Their support is truly exceptional. The rollout of a digital asset management tool was significant for our business. We had several key priorities to address with implementation, and IntelligenceBank’s team listened to these needs: ensuring the solution could handle our priorities.

I appreciated the way they never pressured or rushed us during the rollout. At the same time, they were there to answer our random platform questions when required.

What do you dislike?

Honestly, there wasnt anything, at least so far, that i havent loved.

What business problems are you solving with the product? What benefits have you realized?

We needed an easy to use, central repository for all our files. Our staff were losing a lot of office hours searching for collateral to put into proposals. Often, if the team couldn’t find files, they would simply create a new resource, only to find what they needed later on. IntelligenceBank allows our team to quickly find content across documents (Word, PowerPoint & PDF) and images. Its improved the speed at which our team have put together proposals, leading to less duplicate content and ensured a quick place to find out business critical documents.

IntelligenceBank review by Jon W.
Jon W.
Validated Reviewer
Review Source

"Integrated DAM"

What do you like best?

I love the ease that IntelligenceBank DAM rolled out. It was so easy. The auto-tagging feature was a dream and IntelligenceBank DAM were very helpful when we needed to auto-tag 37,000+ photos. We like how with IntelligenceBank DAM we can expand storage as needed, share files with external users and of course easily scale up if/when we want to. We also really like the integration with Adobe Creative Cloud, which means we can access our DAM when we are creating files.

What do you dislike?

There's not much to dislike about this system. There are moments when I think "that could be a little easier to accomplish" but those instances are minimal to non-existent (mostly user interface). The funny thing is that, I find that the IntelligenceBank DAM team regularly seems to be thinking through their interface and addressing them. They seem to bring new solutions and fresh thinking to their platform every time I log on.

Recommendations to others considering the product

I highly recommend IntelligenceBank DAM. It has a number of great features that really allowed it to become a seamless part of the creative process within our communications team. I don't know how we got anything done without them.

What business problems are you solving with the product? What benefits have you realized?

We no longer have to manage our 37,000+ photos on our in house Windows based server. Moving to IntelligenceBank DAM was the best decision we ever made and at a price we can afford. I would highly recommend IntelligenceBank DAM as the solution for Digital Asset Management.

IntelligenceBank review by Michelle M.
Michelle M.
Validated Reviewer
Review Source

"A great platform for brand management "

What do you like best?

It supports effective brand management via a platform that allows easy storage and sharing of key assets, as well as additional functionality such as talent usage rights management, version control and workflow management. Having the brand guidelines online and interactive means we can easily update and communicate brand standards to internal and external stakeholders.

What do you dislike?

Greater customisation would be useful, however IntelligenceBank have been very proactive and supportive of finding solutions to ensure the platform works efficiently and effectively for our business.

What business problems are you solving with the product? What benefits have you realized?

We are able to see in a snapshot what assets are due to expire and pending approvals so we can manage talent usage rights, as well as managing what assets are due for review, campaigns that need updating and educating on brand in one complete platform.

IntelligenceBank review by Kerri  S.
Kerri S.
Validated Reviewer
Review Source

" Really Flexible and Easy to Use "

What do you like best?

IntelligenceBank has a really intuitive interface and we like the flexibility to not only manage media files such as images and video, but also PDF, excel and word docs. The audit trail gives you a great level of visibility and you can see how and where files are being used. The last thing to mention is the support we get. The managers at IntelligenceBank are not only very responsive, they are always looking for ways to help us get the most out of the tool. It's not set and forget at all - they are always coming up with new ideas for us.

What do you dislike?

I'd like online editing for collaboration. An integration with office 365 would be more helpful to us but it's not a deal breaker.

What business problems are you solving with the product? What benefits have you realized?

I've used IntelligenceBank in several roles and companies. IntelligenceBank not only helps us centralise content but more importantly, it provides a level of accountability and compliance around media and other files. Without a system in place, you are flying blind.

IntelligenceBank review by Carol G.
Carol G.
Validated Reviewer
Verified Current User
Review Source

"Great tool to stay connected with our graphic industry members."

What do you like best?

The on-boarding process was easy and affordable and as our needs grow, the solution will grow with us. Their team was very responsive through the evaluation phase all the way through implementation and beyond. The ability to tag resources enables all staff members to find exactly what they are looking for.

What do you dislike?

The user interface has been updated recently. It's a little more difficult to follow the folder/subfolder hierarchy. I prefer the previous layout.

What business problems are you solving with the product? What benefits have you realized?

Our marketing & graphics team was constantly being interrupted by requests for content, especially during tradeshows, which are already our busiest time. We now have more time to devote to managing the shows and programs throughout the year.

IntelligenceBank review by Beth P.
Beth P.
Validated Reviewer
Verified Current User
Review Source

"IntelligenceBank DAM – A Home for our Marketing Material"

What do you like best?

How we now have one hub for our sales literature, images, logos and campaign material. It's easy for the sales team to access on the road when they are in front of customers.

What do you dislike?

There isn’t anything really. We have set the DAM up to suit our team’s needs, so cannot really dislike it.

Recommendations to others considering the product

IntelligenceBank DAM’s custom pages can quickly guide platform users to certain areas of the DAM. A great feature.

What business problems are you solving with the product? What benefits have you realized?

The DAM makes the latest logos, images and sales literature available to the whole team - including our vendors. Vendors have their own folders within the DAM, so we can easily distribute vendor-specific marketing material to them directly.

IntelligenceBank review by Brett T.
Brett T.
Validated Reviewer
Review Source

"Great solution that keeps evolving"

What do you like best?

I've been an IntelligenceBank user on and off for the past 7 years. The platform is great for managing creative as well as other marketing files. I especially like how you can use it as a client portal to engage with customers. It's flexible and over the past couple of years, it has come a long way. They really listen to customer feedback.

What do you dislike?

Nothing really. More integrations would be good though

Recommendations to others considering the product

I would highly urge folks to consider this solution. It is flexible and easy to use.

What business problems are you solving with the product? What benefits have you realized?

It takes services like Dropbox and Google drive tot he next level. It's configurable so you can use it to share creative and client reporting. At the end of the day - it also makes me more efficient as it keeps track of everything I need to share with customers. It also allows measurement of content usage.

IntelligenceBank review by Amanda G.
Amanda G.
Validated Reviewer
Verified Current User
Review Source

"Great user experience and customer service"

What do you like best?

The customer service at IB is outstanding. The quick response and follow up to any and all issues is impressive and much appreciated by all on our team.

What do you dislike?

Some of the training we have received on new initiatives was not as thorough as I would have hoped.

What business problems are you solving with the product? What benefits have you realized?

We have solved a storage issue, an issue with our outside sales team having access to imagery/documents, and have implemented a lot of project management workflows to help categorize and create organization with projects.

IntelligenceBank review by Eden C.
Eden C.
Validated Reviewer
Verified Current User
Review Source

"Intelligence Bank - our number one choice. "

What do you like best?

The customer service the company provides is five star, they are friendly, easy to understand and always get back to us as soon as they can. I love that they are based in Australia which means they are on the same time schedule as all our Australian based centres.

What do you dislike?

There are a few minor editing tools that our centres were used to having in our old bespoke system, but the positives well outweigh the need for these tools.

Recommendations to others considering the product

Just speak with their friendly team and they can easily talk you through their system and assist with a smooth transition into their systems!

What business problems are you solving with the product? What benefits have you realized?

We have an easy to use system, where each of our centres can customise and use their own folder systems to their liking. They can clean up and reorder as they like and can easily bulk upload using the cloud, which is extremely useful when adding a whole campaigns worth of imagery.

IntelligenceBank review by Aris K.
Aris K.
Validated Reviewer
Verified Current User
Review Source

"Asset Management for the Masses"

What do you like best?

Very customizable user interface. Allows me to create any grouping and subgrouping of categories, or mix and match. I can have assets by clients, project or any other organization method and have several ways or arranging and reorganizing asset. It has aliasing abilities so that files that you would like to show up in several groups aren't requiring a duplication of assets just to maintain organization. I also like the ability to not only download the original "master" asset, but that you can download on-the-fly flattened reference visuals, ie, compressed, cropped, reduced in dimension jpgs, pngs etc...keeping me from having to save a myriad of variants in anticipation of potential needs.

What do you dislike?

It would be nice to be able to track outbound communications, notably, a log of elements and groups of elements I have sent, and to whom, and when. I believe I can see the downloading activity of any particular element, but not a way to confirm that I've actually created and sent a link to assets after that action is completed.

Recommendations to others considering the product

I recommend contacting the company as I did, to find a team receptive to ultra specific, and even out of the mainstream needs. In doing that I discovered a team heavily invested in making this a product for the masses - and could help you create the work flow and asset solution you could have only dreamed of just a couple of years ago.

What business problems are you solving with the product? What benefits have you realized?

As a designer it allows me to track projects with multiple clients and projects easily. The ability to customize those arrangements makes it easier for me to distribute work product from anywhere - and works on my iPhone and iPad too - so no longer am I scrambling to get back to a computer when a sudden need for an asset arises. Plus the download speed of assets on the recipient side is among the best I've ever seen.

IntelligenceBank review by User in E-Learning
User in E-Learning
Validated Reviewer
Verified Current User
Review Source

"IntelligenceBank – it gets the job done "

What do you like best?

The way the platform can allow users to quickly find, store and distribute assets to a variety of clients, plus its integration with other software, made it an essential tool for one of Trivantis’ online course building software solutions. It’s been great to partner with them for Trivantis Vaast.

What do you dislike?

There are no aspects of the platform that I dislike.

What business problems are you solving with the product? What benefits have you realized?

Ultimately, we were looking for ways to reduce a customer’s time to market by improving the speed and effectiveness of course development. With this in mind, one focus was providing a better way to store and find corporate assets such as logos and images for future use. The IntelligenceBank software platform allows us to do this. With Trivantis Vaast, course makers can now store, quickly find corporate assets and then add those assets to courses.

IntelligenceBank review by Administrator
Administrator
Validated Reviewer
Review Source

"The perfect tool for brand governance and streamlining marketing operations and processes"

What do you like best?

Implementing IntelligenceBank's DAM system within marketing and brand management teams streamlines so many different processes into one area, saving time for both internal and external teams. It has fixed some of our biggest pain points ('send me that jpg'/'who needs to approve this'..version control!) and made things so much easier to help in implementing and managing brand and marketing processes.

What do you dislike?

Nothing comes to mind. The team are so helpful at resolving any issues or queries quickly.

Recommendations to others considering the product

Great team to work with, constantly innovating based on feedback and their understanding and passion for what they see is needed in managing digital assets and marketing processes. Has made our lives easier!

What business problems are you solving with the product? What benefits have you realized?

Approvals and accountability, spikes in workload (campaign roll out or rebranding initiatives) so much easier for internal and external collaboration and time management. Tracking and monitoring workflows and creative. International / time difference no issue, ensuring speed. Simple. Costs and contract approach easy to manage our budgets.

IntelligenceBank review by Alison H.
Alison H.
Validated Reviewer
Verified Current User
Review Source

"Really easy to use"

What do you like best?

IntelligenceBank DAM really nails UX design and it's very easy to use. Our global team love the system, as do our customers and other stakeholders. I also like how you can start small and grow over time, which has been fantastic for us as a high growth venture.

What do you dislike?

We have a lot of data so it would be great if data costs were cheaper, but it's worth it because our files are backed up twice nightly.

Recommendations to others considering the product

Definitely try it as it has fantastic features that have really helped us (and we didn't have to search too far to find them).

What business problems are you solving with the product? What benefits have you realized?

Definitely do the live demo with one of their consultants. They have great tips and use cases that really add value when assessing different options.

IntelligenceBank review by Jason B.
Jason B.
Validated Reviewer
Verified Current User
Review Source

"Outstanding product and customer support"

What do you like best?

The default installation of an IntelligenceBank system is very intuitive and provides an outstanding platform for a company to build from. This has allowed me to think of additional uses for the platform above and beyond what we originally signed up for.

What do you dislike?

It saddens me that it took me so long to discover IntelligenceBank. My only other non-positive—I refuse to call this a negative—is the current lack of a tag cloud style feature that would allow members to search more easily for existing tags before adding their own to any new image upload.

Recommendations to others considering the product

Absolutely try the demo of IntelligenceBank and do not be afraid to ask questions specific to your own companies needs.

What business problems are you solving with the product? What benefits have you realized?

We were suffering from a lack of data centralisation and were therefore dealing with multiple instances of the same files (many of which had been edited). Another linked issue was a lack of connection between images and consent forms. Through related documents in IntelligenceBank, this has been resolved.

IntelligenceBank review by User in Hospitality
User in Hospitality
Validated Reviewer
Review Source

" A great solution for sharing venue photos, wedding collateral and menu items "

What do you like best?

Like using the google chrome drag and drop connector. Being able to drag and drop venue images from IB into word files, our WordPress CMS and other business tools is great!

What do you dislike?

I think the software is good, do not have any issues with something that is flexible to be used to manage external and internal stakeholders.

Recommendations to others considering the product

The drag and drop tool is great! It saves so much time and allows us to get venue images into client presentations and proposals really quickly.

What business problems are you solving with the product? What benefits have you realized?

It hosts all of our events content (wedding, private and conferences), allows us to share food and beverage packages with external clients and works with our other software tools (through the chrome drag and drop connector). Its given the sales team a way to communicate key venue and function information with external clients.

IntelligenceBank review by Executive Sponsor in Computer Software
Executive Sponsor in Computer Software
Validated Reviewer
Verified Current User
Review Source

"VP Sales"

What do you like best?

IntelligenceBank is a powerful platform but easy to learn and keep your team engaged.

What do you dislike?

Only wish I'd gotten this solution earlier.

Recommendations to others considering the product

Big data can mean big headaches, especially when it comes to asset management. From marketing to sales enablement, IntelligenceBank provides the power to easily manage our content and processes.

What business problems are you solving with the product? What benefits have you realized?

We solved many of our compliance issues with real time access to only current and approved content. We also found that with digital mapping of marketing and sales enablement processes, it is far simpler to continually evaluate and adapt our operations for success.

IntelligenceBank review by Rick F.
Rick F.
Validated Reviewer
Review Source

"Excellent Value"

What do you like best?

I am an Adobe CC user and I really like the integration with Adobe Bridge. Being able to add meta data via Bridge is a huge help. Many of our files were previously tagged with information and not having to duplicate that information is huge.

What do you dislike?

I cant really find anything to dislike. I look forward to the many upgrades that are being worked on. I am in need of a rotation component to file mark-ups. I.B. help desk is now creating one. The help desk is very attentive.

Recommendations to others considering the product

I have created D.A.M systems and Intelligence Bank has been the easiest and most intuitive. The initial launch can seem intimidating, but once you go through the tutorials it all makes sense. Plus, the Customer service is awesome. I have always received a response with the hour and always helpful.The system works well for creatives who use Adobe CC.

What business problems are you solving with the product? What benefits have you realized?

Our biggest challenge is creating a single access point for all images that have been created for many years. Being able to create a single repository with existing and new meta data for searching is important. From a single access point we can now catalog over 15 years of images with global changes that dramatically reduce time and efforts. Our IB will also replace using Drop Box. We can now work more efficiently with image annotations as well as share files more efficiently

IntelligenceBank review by Josh D.
Josh D.
Validated Reviewer
Verified Current User
Review Source

"Makes internal approvals a breeze! "

What do you like best?

The IntelligenceBank software has really streamlined our review and approval processes. What used to involve numerous emails back and forth is now contained in one easy to search environment..

What do you dislike?

The functionality of the platform is really good, have no complaints.

What business problems are you solving with the product? What benefits have you realized?

We use the platform predominantly for internal and external campaign reviews and approvals as a repository for all collateral that we are having created.

IntelligenceBank review by Paul M.
Paul M.
Validated Reviewer
Verified Current User
Review Source

"Perfect Match"

What do you like best?

IntelligenceBank is SaaS, has well integrated workflow along with a solid asset management system. What really sets IB apart is their service. They work from the customer perspective, molding their product to fit the customer rather than steering the customer to adapt the the product.

What do you dislike?

Nothing to dislike. We're fairly early into the implementation, but IB has been there whenever we hit something we need help with.

Recommendations to others considering the product

Identifying and prioritizing your specific requirements, and your support/management needs and abilities is absolutely critical. Take your time. Don't move forward until you are sure you know what you need to make your implementation a success.

Get input from all key stakeholders and require proof (demos) from potential vendors before making a decision.

Implement in phases so you can refine before you expand your features and audiences.

What business problems are you solving with the product? What benefits have you realized?

Support creation, management and distribution of approved, consistent and measured content. Remove asset locating and distribution responsibility from Creative and Marketing teams. Benefits have yet to be realized as we continue to implement and refine. That said, it is already obvious that the impact will be positive and significant.

IntelligenceBank review by susanna h.
susanna h.
Validated Reviewer
Verified Current User
Review Source

"IntelligenceBank DAM Helps Us Achieve Brand Consistency"

What do you like best?

NAB is a big organisation, with users around the country and Asia Pacific. IntelligenceBank helps us showcase our brand guidelines, makes it easy to download our brand assets and truly explain our brand to our internal stakeholders and external agency partners. The software is extremely customisable and I like how our "BrandHub" looks like our brand. The account management staff are very responsive - there is nothing that's too hard and they always come up with cost effective solutions to any custom requirements we may have.

What do you dislike?

There's nothing I don't like about it.

Recommendations to others considering the product

Before you implement a BrandHub, make sure you understand your audience, and know which types of content each segment both wants and needs to consume. That is - everyone needs something different, and your navigation structure needs to reflect this.

What business problems are you solving with the product? What benefits have you realized?

We have a very complex brand, and needed a flexible solution to be able to visually explain our brand guidelines. IntelligenceBank was the perfect technology for our needs

IntelligenceBank review by Lawrence W.
Lawrence W.
Validated Reviewer
Verified Current User
Review Source

"IntelligenceBank made us more efficient"

What do you like best?

It has made us much more efficient! The simplicity of uploading assets and tagging them for sharing across a wide network of stakeholders is terrific. We had no previous way of sharing photography and marketing collateral across representatives from eight organisations - all of whom have varying understandings of technology and usage of assets.

What do you dislike?

I'm yet to come across something I don't like. Perhaps if we were to throw the doors open to the media to access our content too we would find that too many licenses would cost us a lot but we haven't got there yet.

Recommendations to others considering the product

Talk through your requirements with the guys at IntelligenceBank. They were great in assessing our needs and answering our questions before we took the plunge.

What business problems are you solving with the product? What benefits have you realized?

It is saving us time, making us more efficient

It is improving quality control across our nine related but independent organisations

IntelligenceBank review by Ian C.
Ian C.
Validated Reviewer
Review Source

"Excellent so far."

What do you like best?

Set up was extremely quick. Ease of use and simplicity of functionality. Assets now available 24/7 365 days a year. Implementation also makes you revisit all aspects of your DAM, the processes behind managing them and also quality of what you are providing.

What do you dislike?

Nothing. While still setting up there have been no issues at this point in time and do not expect any.

Recommendations to others considering the product

Don't over analyse it, just implement it, if you make a couple of mistakes during set up, no problems it is so easy to use and adjust, virtually no downtime.

What business problems are you solving with the product? What benefits have you realized?

Managing DAM across a range of distributors and retail customers in a number of APAC markets. Ensuring that at business partners internal and external have access to and are provided with the most up to date assets at any point in time.

IntelligenceBank review by Tathyana P.
Tathyana P.
Validated Reviewer
Verified Current User
Review Source

"Simple to use and update, great customer service."

What do you like best?

The tool is fairly simple to understand and update. I also like how it can be customized to your brand (landing page, colors, menu).

User friendly - the tool allows you to download the same image in different sizes and file extension.

Allows previews in video.

Recommendations to others considering the product

Make sure you have a vision of what you want for your final product.

Think about best ways to organize your files and the user experience.

What business problems are you solving with the product? What benefits have you realized?

At the beginning I had several zip files and the Intelligence Bank team offered a service to quickly unzip all my library files, which would have taken forever if done manually at the front end.

A few video files were not showing a preview - I reported that and it was quickly fixed.

The new search engine is great!

IntelligenceBank review by User
User
Validated Reviewer
Review Source

"Better Marketing with IntelligenceBank DAM"

What do you like best?

I use IntelligenceBank for a retail business. We have global operations, so it's nice to be able to access product information, marketing files and other sales and marketing documentation from one system that handles documents, videos and images all equally well. The best is their audit trail and round the clock support. There is always someone available to help out if needed.

What do you dislike?

They need a dedicated iphone app. The interface is responsive but sometimes dedicated apps are better.

Recommendations to others considering the product

Free trial - may as well sign up for the trial to see if you like it before you buy it. We purchased it after doing a 2 week trial.

What business problems are you solving with the product? What benefits have you realized?

Having a single place to manage product marketing files is really important to us. It saves time and avoids duplication.

IntelligenceBank review by Shannon S.
Shannon S.
Validated Reviewer
Verified Current User
Review Source

"I highly recommend IntelligenceBank"

What do you like best?

Trevor Peter is responsible for organizing and designing custom print materials for Carlsberg. As markets and brands under the Carlsberg umbrella vary, there are a large number of custom requests that come in for various marketing materials. The IntelligenceBank team has been very responsive to our custom requirements and has worked with our stakeholders to ensure a successful program.

What do you dislike?

The IntelligenceBank team listened to our requirements and configured their software platform to meet our requirements for data capture and workflows. This has added efficiency in our process and allowed us a record and audit trail for materials. IntelligenceBank has yet to leave a problem unsolved and has provided us with multiple options to support any user issues.

What business problems are you solving with the product? What benefits have you realized?

With a geographically dispersed mobile group of users, we are able to leverage IntelligenceBank to gather information and deliver materials in an efficient manner.

IntelligenceBank review by Agency in Marketing and Advertising
Agency in Marketing and Advertising
Validated Reviewer
Verified Current User
Review Source

"Day to Day Usage of IntelligenceBank "

What do you like best?

The online platform is simple and intuitive to use. However, what I appreciate most is the excellent customer support provided by the team at IntelligenceBank. The team have been quick to address any concerns or issues that I've faced.

What do you dislike?

The platform is fairly extensive which can be rather intimidating. There are some modules that do not work in the same manner as others, so it would be better to see a bit more consistency across the board, but once I get to know the product, it's not much of an issue.

Recommendations to others considering the product

It is recommended to reach out to the team and go through a deep onboarding process to fully understand the platform.

What business problems are you solving with the product? What benefits have you realized?

Our company is using IntelligenceBank to streamline communication and order requests from our client's sales team to our company in order to produce POD items for them.

IntelligenceBank review by User in Information Technology and Services
User in Information Technology and Services
Validated Reviewer
Review Source

"Perfect Martech for a global team"

What do you like best?

IntelligenceBank DAM ends the shared drive chaos - it easily centralises files, makes them easy to find, use and distribute. The audit trail and ability to drag and drop files into any other martech app is pretty good.

What do you dislike?

A free version would be good but at least it's not expensive.

Recommendations to others considering the product

At first we didn't opt for the implementation package but ending up doing it. If you want to get started fast, have Intelligencebank upload your files for you and run auto keyword tagging.

What business problems are you solving with the product? What benefits have you realized?

If you are spending a lot of money on creative and other marketing content, not putting it into a system and flying by the seat of your pants is really not an option. It basically de-risks expenditure on content.

IntelligenceBank review by Administrator in Financial Services
Administrator in Financial Services
Validated Reviewer
Verified Current User
Review Source

"Multi-talented tool for managing information"

What do you like best?

The DAM allows us to manage data, control access and permissions for a variety of user groups and ensure version control for other information and documents. It has additional modules we have plugged in such as Web2Print which streamlines our collateral delivery to the frontline.

What do you dislike?

I want our staff to take responsibility for the Web2Print collateral they're producing so require them to approve the proof prior to completing it. When moving files I don't want to be taken to the new destination file, I want to stay in the folder I'm moving files away from - this should be a Settings option I can set.

What business problems are you solving with the product? What benefits have you realized?

We needed a solution for external agencies and staff to be able to use for accessing the latest versions of collateral and information.

IntelligenceBank review by Glenn O.
Glenn O.
Validated Reviewer
Verified Current User
Review Source

"Intelligence Bank Make it easy to manage and share our brand assets"

What do you like best?

The ability to share our assets with partners and suppliers; also it's quick and easy to find what you're looking for.

What do you dislike?

Would be good to have the option to have search results returned as a list without thumbnails to sped things up on slow connections.

Recommendations to others considering the product

After spending a few months analysing all the asset management solutions in the marketplace, Intelligencebank offered the right balance of tools, accessibility and cost effectiveness.

What business problems are you solving with the product? What benefits have you realized?

With employees spread all around Australia, Intelligencebank allows people to gather assets for presentations, retail activations, sales and marketing projects with ease. They are also able to view any associated copyright or legal information attached to the asset. This saves us a lot of time and resources.

IntelligenceBank review by Administrator in Internet
Administrator in Internet
Validated Reviewer
Review Source

"A lifesaver for managing products across marketing collateral"

What do you like best?

The way that it can act as a centralised place to store and send product shots.

With Intelligencebank, I can quickly upload product images into the DAM and send off to

reporters for stories, or use images in social media posts. Its great for ensuring DRM.

I can brief our design team using the DAM on ways to Photoshop images to suit our style

and I can educate new staff and freelance writers and designers on the language, look and

feel of our magazine.

Also, Customer service are quick to respond to queries.

What do you dislike?

Nothing really at all... So far so good!

What business problems are you solving with the product? What benefits have you realized?

We are solving ways of ensuing our image shots are current. Once the system was put in

place, and staff/freelance journalists told to use this as the housing and reference point for

product image across print, digital and online.

The DAM has prevented versioning issues, saving turnaround time on design, promotion on

social media and publishing.

IntelligenceBank review by Marcel D.
Marcel D.
Validated Reviewer
Review Source

"IntelligenceBank helps keep US on top of our digital assets."

What do you like best?

Was incredibly easy to sign-up and get started using the software within our processes.

Managing the life-cycle of our assets is vital, and that function is really simple and straightforward.

What do you dislike?

Probably a lot more functionality available and in view than we need being a single office so would be good if we could have some quick links to our top 3 or 4 used functions.

Recommendations to others considering the product

Even if you are small (like us) or a large organization, I recommend firstly, really understanding your needs - or even discuss these with a consultant. Mainly as the great thing about IntelligenceBank is how easy it is to customize to your needs, and the trial was enough for our 'training'.

What business problems are you solving with the product? What benefits have you realized?

We have a huge amount of images and reports to manage, so keeping on top of the asset life-cycle has been hard for us to manually manage given the turn-around time on some sales or versions. A simple to use and simple to set-up Digital Asset Management system was our brief.

IntelligenceBank review by Leigh W.
Leigh W.
Validated Reviewer
Review Source

"No oversights here! - End-to-end contract information management."

What do you like best?

We have been able to easily set-up workflows from with in the platform, which assists us in monitoring our proposals through to contracts. We are also able to link related materials, which is ideal for our purpose. For our non-frequent users, who are often trying to reference some client or contract details on the fly, for example, the meta-data and search function is smooth and responsive.

What do you dislike?

Some very small usability aspects, such as sometimes an action button placement changes from where you expect it to be based on other pages.

Recommendations to others considering the product

Certainly the trial. We are probably an uncommon use case and through the trial we were able to assess if the functionality would fit.

What business problems are you solving with the product? What benefits have you realized?

We use the platform to basically manage our end-to-end contract process to ensure all key information and any visuals, especially those included in our proposals, are applicable and current. This also applies to housing client paperwork and monitoring contract currency or review dates. Using this system has meant we are no longer responding last minute or discovering oversights to client focused aspects of our business.

IntelligenceBank review by Georgia B.
Georgia B.
Validated Reviewer
Review Source

"The BEST DAM software with even better customer service"

What do you like best?

At the end of the day, most DAM's have the same features. What I like about IntelligenceBank DAM is how customizable it is, and the mobile friendly interface. When I show product shots to my clients when I'm on international trips - it always works, I can upload images from my phone and it always looks amazing with my own branding. Also, whenever I have a question, I can always call a real person who helps me. I also like how the people at IntelligenceBank always tell me about new features they have just launched.

What do you dislike?

Even though the software is relatively inexpensive, I wish they had a freemium model. But I get why they don't. Sometimes the permissions are a little confusing as well.

What business problems are you solving with the product? What benefits have you realized?

I'm always travelling and with IntelligenceBank, I have instant access to my advertising, pack shots and branding where-ever I am. I used to use drop box for this but it got all too crazy not being able to search by metadata. It's also really good for approving artwork from my partners.

IntelligenceBank review by Samir E.
Samir E.
Validated Reviewer
Review Source

"NAB uses Brand Hub "

What do you like best?

The People. Intelligence Bank is about People, they just happen to provide a SAAS product. They work to understand what you're trying to achieve and what they can do on their end to make that happen. Truly collaborative.

What do you dislike?

Techie talk, because it isn't my forte. This language is slowly being phased out and replaced with talk about how it improves the user experience or supports the Brand team.

Recommendations to others considering the product

Start the dialogue with the IB team as you're defining your strategy, not afterwards - it's best to understand from the outset what can be achieve straight out of the box, and what might need to be customised.

What business problems are you solving with the product? What benefits have you realized?

NAB has hundreds of Marketers and hundreds of suppliers that all need access to our Brand tools to be able to create work for us. Although this function is very administrative and low-value, it's of the highest business need to ensure the right people (only) have access to what they need to help us go to market.

IntelligenceBank review by Eva K.
Eva K.
Validated Reviewer
Review Source

"A DAM that Saves Me Serious Time"

What do you like best?

I like how you can really customize the interface. Not only can I store everything in one place, but I can flick client proposals out to customers pretty easily without having to get them to login. The support is pretty good too and I can brand my portal with my company colours, logos and fonts.

What do you dislike?

I’m very happy with the service. Sometimes uploading is slow but usually it’s ok.

Recommendations to others considering the product

If you need to manage thousands proposals and images, get a system custom built for managing images. Share drives and other free services don’t really cut it.

What business problems are you solving with the product? What benefits have you realized?

I used to use Dropbox for my proposals and images but it was kind of messy. IntelligenceBank got the structure right for me and now it has saved me lots of time. The keyword management is much better than anything else. It was worth spending money on a system, than relying on something that was free –but just not 100% right.

IntelligenceBank review by Doug G.
Doug G.
Validated Reviewer
Review Source

"More than a DAM – Product Image and Marketing Repository"

What do you like best?

Awesome UX, customizable interface, mobile friendly and super easy to use. I like the fact that within the DAM there is a database where I can keep records of all my products and link them to the product files.

What do you dislike?

Some of the new features like web to print are kind of expensive. I’d like to use more features but we don’t have the budget.

Recommendations to others considering the product

There are a lot of DAM providers that look the same. Some have some additional features that may be useful. Finding out about IntelligenceBank’s databases was a huge surprise and it ended up saving us $$$.

What business problems are you solving with the product? What benefits have you realized?

We needed a go-to place for all of our product information, images, fact sheets and specs. Having everything in one place is important to us and keeping track of versions saves us lots of time. Also, some of our product files are huge Tiffs – so being able to send links to the files to our partners, instead of using another service has been great.

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