What do you like best?
I can't decided if it's the actual product (which is best in class - I've been a recruiter for 10 years, this is the best product on the market) or the customer service, which is better than any other company, tech or otherwise, I've ever dealt with. Honestly, couldn't say enough great things.
What do you dislike?
Literally can't think of a single thing I don't like.
Recommendations to others considering the product
Honestly - just get the 7 day free trial, it will really change the way you're able to do your job in terms of efficacy and iteration for improvement. Just ask them for guidance when you need it, especially in the beginning. This product is phenomenal.
What business problems are you solving with the product? What benefits have you realized?
Email Campaigns, Finding Email Addresses, A/B Testing Emails (subjects and content), Follow-ups with candidates, Measuring metrics / efficacy, Candidate Tracking.