Intervals

Intervals

(124)
3.9 out of 5 stars

Intervals is online project management software that marries time tracking & task management in a collaborative space with powerful reporting. Ideal for small businesses including designers, web developers, consultants, creative agencies, IT services firms, and communications companies that bill on an hourly or per project basis.

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Showing 44 Intervals reviews
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Intervals review by <span>Alexandra D.</span>
Alexandra D.
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What do you like best?

I like how easy it is to track exactly when something was started, when it was last touched and where it is. The communication is easy and the tasks can be easily customized to our company's needs.

What do you dislike?

It's cumbersome. Each email and each update to a task creates more things coming into my inbox. While it's understandable that it needs to happen, it's still sometimes overwhelming, especially as someone who is particularly involved in a lot of different projects.

What business problems are you solving with the product? What benefits have you realized?

Communication issues mostly and tracking for projects. It's easy to see who is in charge and who we should ask to move a project forward. We don't waste time chasing anyone down trying to find the root of a problem. The major benefits we weren't expecting, is that it's extremely easy to look up past projects and know exactly what we had done before.

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Response from John Reeve of Intervals

Thank you for your thoughtful review. We understand that the influx of emails can be overwhelming. We are currently overhauling the interface and plan on addressing the formatting of emails along the way to make them less cumbersome.

Meanwhile, I wanted to point out a lesser known feature called the project feed. This page can be found inside the project profile. It provides a snapshot of project activity during a given date range. It can also be subscribed to via email, so you can receive a daily digest of updates for each project instead of several individual emails.

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Intervals review by <span>Javi G.</span>
Javi G.
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Verified Current User
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What do you like best?

Easy of use, and to have controlled the times of the tasks, the estimated and the realized.Sending reminders of tasks due or not yet due. Time reports dedicated to different projects. You have a home screen with the to-do of the week, which is very useful and reminder.

What do you dislike?

You can not specify an expense type, for example diets, kilometers,....

To look at resource workload versus estimated task time. Can not put a work schedule, with holidays.

Recommendations to others considering the product

It is a powerful tool for project management and easy to use

What business problems are you solving with the product? What benefits have you realized?

Project management and time entry. And you can take the data in an easy way from the api to be able to manage them outside

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Intervals review by User in Marketing and Advertising
User in Marketing and Advertising
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Intermediate Interval

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What do you like best?

I like that the program has many organizational features – Color coded level of importance, different drop-down variations for the status of jobs, and the ability to add additional colleagues to jobs depending on your own unique office processes. I like being able to see my tasks and apply time on the same page – Being able to start and stop a timer throughout the day allows for a more accurate depiction of my daily routine than a rough guess written in a notebook. Seeing added tasks across a weekly or monthly calendar gives a better visual to how long a project should take/is taking. Overall, there's so many simple features that make it easier to stay organized and up-to-date which makes for a stolid structure in a hectic world of design.

What do you dislike?

There are a SO many features that it can be overwhelming and can become over-organized. Many features are ignored by my team just to avoid confusion. Intervals also has a tendency to glitch on my computer when adding time by hand, the pop-up window will lose it's background, but I am sure that isn't a consistent problem across all users. I wish there was a way to disable/hide certain tabs and features from view if they're not being used.

What business problems are you solving with the product? What benefits have you realized?

My team uses Intervals to track various jobs at different stages – We predominately use Intervals for the "Tasks" feature. During our huddles we are able to see clearly what jobs are "hot" and who has what on their plate with ease. We are able to track our time easily and efficiently with tasks and task timers. We also total out invoices with better accuracy using Intervals. With the program we are able to see just how many hours a job took, what expenses were made real time to better quote a client in the future.

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Intervals review by Administrator in Internet
Administrator in Internet
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What do you like best?

The time and budget management features are nice; however, the failure to give me alternative visualizations (Gantt / Timeline Views) and others makes it difficult to really recommend Intervals as a full Project Managment suite to others.

What do you dislike?

The lack of visualization and the lack of ability to create project templates easily.

Recommendations to others considering the product

Intervals is a solid product and ridiculously inexpensive for your team thanks to the flat-rate pricing vs. per-seat. However, this is not to say Intervals is perfect. There is a strong need for a better visualization suite for reporting and a better-documented API so that we can just build out a better dashboard ourselves.

Solid product and from a time tracking / budgeting / invoicing perspective this works beautifully; however, the big miss here is on the project management side of things. I think a majority of this can be cured with better visualizations; however, the inability to create any time-based visualization (Gantt or otherwise) is a total dealbreaker for me in a PMS as this is how a majority of clients and stakeholders prefer to see the information we present within intervals.

What business problems are you solving with the product? What benefits have you realized?

We are solving the time tracking and budget tracking problems for our projects. Would like to use this for task management; however, cannot do so easily or in a user-friendly manner.

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Intervals review by <span>Mark W.</span>
Mark W.
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What do you like best?

Intervals has plenty of features to meet the needs of most start-ups and small businesses. There is enough organization and categorization components to accurately track time and represent tasks across multiple clients and projects. It's flexible enough to cater to almost any ALM practice or methodology.

What do you dislike?

The biggest limitations occur as an organization transitions from small to medium. The reporting requirements aren't adequate and the integrations are scarce. The API is extremely throttled and the methods for retrieving data programmatically becomes frustrating.

Recommendations to others considering the product

It's important to understand where your company is at right now before choosing a product like Intervals. Examine your integration needs both now and a few years down the road. Have a development team examine the API to make sure it's going to meet your needs.

Also consider the project management needs of your company and ensure Intervals is going to deliver timely value across clients or project portfolios. Examine the reports to see if the information is what you would expect to see from a client and management perspective.

What business problems are you solving with the product? What benefits have you realized?

We are a medium-sized product and professional services company. We leverage intervals to track both billable and non-billable time against services projects. Our biggest benefit comes from timers against client tasks and reporting that data to our finance department.

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Intervals review by <span>Per C.</span>
Per C.
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My Intervals

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What do you like best?

Excellent client/project/task management capabilities. We've used My Intervals for almost 10 years and it's been a solid collaboration tool throughout that time.

What do you dislike?

It would be great if the software could give you better forward planning insights, such as which resources appear to be overbooked in the coming weeks based on assigned tasks, time estimates and due dates.

What business problems are you solving with the product? What benefits have you realized?

We have an awesome source of historical data on what work we've done, by whom and for whom. We're able to collaborate on tasks across continents, track utilization and productivity with a great level of detail. The reporting tools are used for client management, billing and business success measurement.

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Intervals
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