Intranet Quorum

(12)
3.3 out of 5 stars

With IQ4 you can build enduring and effective relationships with your constituents through social engagement, powerful eCommunication tools, intuitive constituent services, and enlightening analytics.

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Intranet Quorum Reviews

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Showing 12 Intranet Quorum reviews
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Intranet Quorum review by User
User
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"IQ Necessary but Damn They don't Listen"

What do you like best?

CRM capable of managing constituent mail, casework, and maintaining contacts with affiliation codes. Great for targeting communications.

What do you dislike?

Overall, IQ4 is not an improvement over IQ3. New interface sucks.

It seems like the development team did not listen to long time users (10 years plus). The development team is not responsive to feature requests. Add to last batch is a common mouse click. They have not added, "use last letter." Also, filtering of incoming mail and assigning responses is behind competitors IConstituent and Fireside 21 does a better job of handling incoming mail (email blasts).

IQ4 did improvement newsletter production, but I still use IQ3.

Displeased with implementation of IQ. The state gov (gave legislator choice) to not have constituent email automatically imported in IQ. Thus, all mail is manually logged. This defeats any time saving aspects.

Recommendations to others considering the product

There are 3 solutions with constituent mail solutions for Government: Internet Quorum, Fireside21, and IConstituent. After IQ for ten years, I almost want to make the switch to another system.

What business problems are you solving with the product? What benefits have you realized?

Handing Govt constituent relations: mail and casework.

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Intranet Quorum review by <span>Eric W.</span>
Eric W.
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"Decent constituent interaction management platform"

What do you like best?

I like the messages and services feature. It’s very intuitive and new staff are trained easily on the platform.

What do you dislike?

The calendar feature is a bit useless. The ability to sync google calendar to this would be great.

Recommendations to others considering the product

Great tool - though we still supplement with other tools such as google and outlook calendars, etc.

What business problems are you solving with the product? What benefits have you realized?

Auditability of constituent communications, efficiency in casework communications.

What Political Campaign solution do you use?

Thanks for letting us know!
Intranet Quorum review by User in Legal Services
User in Legal Services
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"Very Helpful and Varied Features"

What do you like best?

I like the wide variety of features offered. It is a very comprehensive database management system, and allows me to collect a large amount of information in an accessible way.

What do you dislike?

I do not like the interface. As is the deal with most database management tools, it is hard to simplify all of the features and information in a way that is easy to navigate. But in general, I am still looking for that perfect interface in a system.

Recommendations to others considering the product

Definitely a good tool for database management, document storage, and blast emails. Just take the time to learn how to navigate.

What business problems are you solving with the product? What benefits have you realized?

I used Intranet Quorum at two separate congressional offices. The uses varied, but generally included constituent information intake, and also blasting emails and storing casework documents. Intranet Quorum was definitely one of the better tools that I have used for these purposes. Other experiences have provided me the use of INS Zoom. I find IQ to be a better system.

Intranet Quorum review by User in Legislative Office
User in Legislative Office
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Verified Current User
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"Easy to use for whole office "

What do you like best?

IQ is simple enough to use for the whole office and host a variety of documents that need to be shared frequently.

What do you dislike?

The search function and archiving is tricky and time consuming. I don’t feel confident looking back through past steps and making sure my coworkers see updates from me.

Recommendations to others considering the product

Develop a team plan for getting organized on IQ, and make sure people know to check their messages for newly assigned projects.

What business problems are you solving with the product? What benefits have you realized?

I’ve realized that real time interfaces are important when communicating amongst a large office group. Passing back and forth one at a time takes longer.

Intranet Quorum review by Administrator in Non-Profit Organization Management
Administrator in Non-Profit Organization Management
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Verified Current User
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"Intranet Quorum - Correspondence and Constituent Managament"

What do you like best?

IQ allows for easy and quick customization by the customer, and is a fairly powerful database. The search features are excellent. Power users have lots of great options in the list and reports creator. Data entry is pretty intuitive.

What do you dislike?

Workflow is cumbersome and click-intensive, unfortunately. Multitasking in IQ is also slow. Check-in and check-out of letters in ActiveX via internet explorer is slow--thought this is not unique to the IQ software and certainly not the fault of the vendor--and manual uploading via an alternate browser is difficult for some users.

Recommendations to others considering the product

I am unsure about the long-term sustainability of this software, especially the ability to export data to another software if necessary. If you're a large office, I would not use this software over something like Salesforce, which is more popular and faster. This is a good option for small Senate and Congressional offices--especially considering the product's popularity on the hill allows for easy staff onboarding and crosstraining.

What business problems are you solving with the product? What benefits have you realized?

Using IQ as a database has allowed us to streamline our correspondence and contacts with people; keep accurate, updated address information; manage workflows for the office; and respond to emails.

Intranet Quorum review by <span>Rachel B.</span>
Rachel B.
Validated Reviewer
Review Source

"Legislative Intern who used Intranet Quorum extensively for 4 different Senators."

What do you like best?

I really liked the ability to categorize people with Labels and groups. This made sending out Constituent emails to people who were in favor or against certain issues, a much easier process. You could select everyone who supported issue X and send them an email with updates on legislation. Additionally, it was really nice to have nearly all of the tools in one location, versus having to visit multiple sites to complete work.

What do you dislike?

I found it difficult for myself to completely understand the process of creating standardized email templates to be very cumbersome and confusing. Perhaps this was partly a fault of inadequate training. But regardless, I feel as though the process was not intuitive.

Recommendations to others considering the product

Take the time to familiarize yourself with all of the features and options within IQ. It may take time to understand everything, but it will be worth it in terms of ease of use!

What business problems are you solving with the product? What benefits have you realized?

While using IQ, I was primarily responding to the demands of Constituents who wished to get into contact with their Senator. The benefits that IQ provided to me, were its ability to organize and classify contacts and types of emails. Its organization was instrumental in keeping everything in order and it allowed me to better complete my job

Kate from G2 Crowd

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