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Invoca

Invoca

4.5
(249 reviews)

Invoca is an AI-powered call tracking and analytics platform that helps marketers get campaign attribution and actionable data from inbound phone calls. As a result, marketers can dramatically improve ROI by driving more revenue-generating calls, increasing conversion rates, personalizing the customer journey, and running more efficient campaigns.

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Invoca Features

Data Sourcing

Data Sourcing

Compiles data from a breadth of either internal or external sources.

Not enough data available

Exporting & Sharing Data

Enables user to communicate data by securely exporting and sharing it.

Not enough data available

Multi-Device Data Visualization

Allows users to view data visualizations on several devices.

Not enough data available

Interactive Dashboards

Dashboards which are customizable and interactive so that the user can view sales information in a way that fits his or her needs.

Not enough data available

Data Segmentation

Enables user to segment customer or prospect data in meaningful ways such as by industry or region.

Not enough data available

Phone Number Management

Local Phone Numbers

Generate phone numbers native to a target location

87%
(Based on 64 reviews)

Toll-Free Numbers

Create toll free numbers for tracking purposes

94%
(Based on 78 reviews)

Port Existing Numbers

Transfer existing numbers into the call tracking system

Not enough data available

Predictive Analytics

Live Forecasting

Provides live customer data so that sales organizations forecasts stay current.

Not enough data available

Lead Scoring

Provides scores or rankings of each prospect based on the data provided.

Not enough data available

Opportunity Scoring

Provides insights to determine which deals already in the pipeline have the best chance of closing.

Not enough data available

Risk Analysis

Warns sales teams of accounts that may be at risk of being lost.

Not enough data available

Tracking

Visitor & Keyword Tracking

Record which campaigns and landing pages are converting into phone calls

86%
(Based on 68 reviews)

Dynamic Number Insertion

Assign a unique tracking number to each visitor

89%
(Based on 73 reviews)

Multi-Channel Call Attribution

Decipher which marketing channels are converting and most effective

86%
(Based on 62 reviews)

Sales Management

Live Pipeline Management

Updates every time a change is made enabling users to trace a deal through the pipeline.

Not enough data available

Sales Gamification

Enables competition between a sales team by providing things like challenges and scoreboards.

Not enough data available

Account-Based Analytics

Provides insightful data at the account level to arm salespeople with the most relevant information possible.

Not enough data available

Activity Tracking

Enables sales managers to stay on top of their team activities by providing visibility into customer communication.

Not enough data available

Analytics

Call Data

Provide the representative with caller data upon receiving a phone call

92%
(Based on 79 reviews)

Call Recording

Offer the ability to capture and replay a conversation for further information

94%
(Based on 70 reviews)

Advanced Reporting

Prepare detailed reports regarding call data by source, keyword, or landing page

86%
(Based on 72 reviews)

Call Routing

IVR

Direct a phone call without the need for a human representative, but instead a voice responder

86%
(Based on 52 reviews)

Call Scheduling

Route calls based on the time of the day to reach the proper representative

91%
(Based on 36 reviews)

Geo-Routing

Route calls based on location to reach the proper representative

90%
(Based on 6 reviews)
Invoca
4.5
(249 reviews)