Invoca

(241)
4.5 out of 5 stars

Invoca helps the modern marketer optimize for the most important step in the customer journey: the phone call. With Invoca’s Call Intelligence platform, marketers can get granular campaign attribution to understand why customers are calling, gain real-time intelligence about who’s calling and analyze what’s being said in conversations.

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Invoca Features

Phone Number Management
Local Phone Numbers

Generate phone numbers native to a target location

87%
(Based on 62 reviews)
Toll-Free Numbers

Create toll free numbers for tracking purposes

94%
(Based on 75 reviews)
Port Existing Numbers

Transfer existing numbers into the call tracking system

n/a
Tracking
Visitor & Keyword Tracking

Record which campaigns and landing pages are converting into phone calls

85%
(Based on 62 reviews)
Dynamic Number Insertion

Assign a unique tracking number to each visitor

89%
(Based on 66 reviews)
Multi-Channel Call Attribution

Decipher which marketing channels are converting and most effective

86%
(Based on 57 reviews)
Analytics
Call Data

Provide the representative with caller data upon receiving a phone call

92%
(Based on 75 reviews)
Call Recording

Offer the ability to capture and replay a conversation for further information

94%
(Based on 66 reviews)
Advanced Reporting

Prepare detailed reports regarding call data by source, keyword, or landing page

85%
(Based on 68 reviews)
Call Routing
IVR

Direct a phone call without the need for a human representative, but instead a voice responder

85%
(Based on 48 reviews)
Call Scheduling

Route calls based on the time of the day to reach the proper representative

91%
(Based on 33 reviews)
Geo-Routing

Route calls based on location to reach the proper representative

n/a